Comfort Double Room, 1 King Bed, Private Bathroom, City View
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Reviews of Casa Hotel Las Plazas

3 out of 5
Casa Hotel Las Plazas
Venezuela 6-57 y Olmedo, Centro Histórico, Quito, Pichicncha

Reviews

9.6

Exceptional

Rating 10 - Excellent. 56 out of 68 reviews" "
Rating 8 - Good. 9 out of 68 reviews" "
Rating 6 - Okay. 1 out of 68 reviews" "
Rating 4 - Poor. 1 out of 68 reviews" "
Rating 2 - Terrible. 1 out of 68 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Steven William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Luis :) on 7 May 2024
Dear Steven:Thanks so much for your feedback, It was a pleasure attending you, We hope see you again

10/10 Excellent

Steven

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff are friendliest & most caring of any hotel we've ever stayed. Attentive to every detail and helpful from arranging airport transportation to explaining all about the local fruits and fruit juices at breakfast. A family run business that cares that customers are happy. Happy enough to return, as we did.
Stayed 2 nights in May 2024
Response from Luis :) on 7 May 2024
Dear Steven: Thanks so much for your lovely commentary, it was a pleasure attending you, just we tried to make you feel like you were in your home, thanks again for recommending us We send you our best wishes. Have a great dayLuis :)

10/10 Excellent

Kelly, centennial

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this property based on reviews and it did not disappoint. From the beginning of our trip to the very end we received personalized attention and service. The staff are wonderful and extremely accommodating for all needs.
Stayed 3 nights in Apr 2024
Response from Luis :) on 6 May 2024
Dear Kelly:Thanks for your feedback it was a pleasure attending you. We hope to see you again. Have a nice day :)

6/10 Okay

Rein

Travelled with partner
Liked: Cleanliness, staff & service
Great breakfast with explanation of the fruits used. Not enough reading light in room. No seat in room.
Stayed 3 nights in Apr 2024
Response from Luis :) on 2 May 2024
Dear Rein:Thanks for your feedback, it was a pleasure to attend you. We will take your suggestions into account. Thanks again for your stay with us.Have a great day

10/10 Excellent

Lemiel

Liked: Cleanliness, staff & service, property conditions & facilities
Great and economical hotel near every thing. Great owners and excellent breakfast. They are very helpful and accommodating. The owner prepared for us a breakfast because we had an early tour. The only thing I would have like is a chair in the room. I would definitely recommend the establishment to friends staying in Quito.
Stayed 3 nights in Apr 2024
Response from Luis :) on 9 Apr 2024
Thanks so much for your lovely commentary and double thanks for recommending us. It was a pleasure attending to you.Have a nice day

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff were very friendly and helpful. Breakfast was wonderful
Stayed 2 nights in Dec 2023
Response from Luis :) on 3 Jan 2024
Dear Guest, Thanks so much for your feedback, it was a pleasure to meet you. We hope to see you again. Happy new year

10/10 Excellent

Juan

Stayed 4 nights in Dec 2023
Response from Luis :) on 3 Jan 2024
Hola, Muchas gracias por sus comentarios, fue un placer atenderlos, esperamos verlos nuevamente.Feliz Año 2024

10/10 Excellent

SAID

Stayed 2 nights in Dec 2023
Response from Luis on 2 Jan 2024
Dear Guest. Thanks for your feedback. It was a pleasure attending you. Have happy a new year!

8/10 Good

Matt

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great boutique hotel with a friendly, caring and helpful staff. They arranged for airport transfer late at night and made helpful recommendations. It is right in the heart of the historic center and easily walkable to most places. The breakfast was very good and the staff really wanted to help us learn more about their food and the country. The property is in a charming old building. It’s a little worn in a few places but very clean. Great stay in beautiful Quito.
Stayed 3 nights in Oct 2023
Response from Luis :) on 11 Nov 2023
I'm glad to hear you had a great stay at our hotel. We always strive to provide our guests with the best possible experience, and it's great to know we succeeded in your case. Thank you for choosing us, and we hope to see you again.

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodating Staff/Charming Room in Colonial Area
Located a block away from the main plaza in the colonial section of Quito. Clean rooms and very personable and accommodating staff. Breakfast was a delight; a variety of local fruit was utilized and our server showed us examples of the raw fruit and how it was prepared. There are several patios to relax in, including a rooftop with a view if the city.
Room #2
Basilica
Just off the plaza (1 1/2 blocks away from hotel)
Stayed 2 nights in Sep 2023
Response from Luis :) on 11 Sept 2023
Dear guest,Thank you so much for taking the time to provide feedback on your recent stay with us. We are thrilled to hear that you enjoyed your time here and that we were able to meet your expectations. We hope to have the pleasure of welcoming you back in the future.kind regards

8/10 Good

Joseph, Nevada City

Travelled with partner
Liked: Cleanliness, staff & service
Friendly staff, good breakfast, small but nicely appointed rooms.
Response from Luis on 24 May 2023
Dear Joseph Thanks so much for your feedback. It was a pleasure attending you. We hope see you again : )

10/10 Excellent

Catherine

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent staff service. Breakfast was outstanding. Beautiful premises and great location.
Stayed 2 nights in May 2023
Response from Luis on 11 May 2023
Dear Catherine, thanks for your feedback, it was a pleasure attending with you, and we feel happy that you have enjoyed your stay with us. We hope to see you again :)

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at Casa Hotel Las Plazas for 4 nights and loved it. The location is excellent and the friendliness of the staff is exceptional. Breakfasts were a pleasure as Luisa would take the time to explain the various local fruits that were being served that day. We would definitely stay there again.
Stayed 4 nights in Apr 2023
Response from Luis on 4 May 2023
Dear Barry.Thanks so much for your feedback! It was a pleasure attending you. We'll be loved see you again. Kind regards Luis :)

8/10 Good

Gaby

Stayed 1 night in Apr 2023
Response from Luis on 13 Apr 2023
Dear Garby. Thanks for your feedback, it was a pleasure attending you. :)

10/10 Excellent

Marianne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. Friendly. Always suggesting what to do and where to go. Safety was always their concern. The rooms were clean. The breakfast was healthy and tasty. Loved loved it!
Stayed 2 nights in Feb 2023
Response from Luis on 22 Feb 2023
Thanks so much for your feedback. It was a pleasure assistant you. :) We hope see you again. Luis :)

2/10 Terrible

Keri

Stayed 1 night in Dec 2022

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptionally helpful. Breakfast was lovely, cooked and served by Lucia. Our room was beautiful and comfortable.
Response from Luis on 2 Nov 2022
Dear guest: Thanks for your feedback, It was a pleassure attendig you. We hope see you again :)

10/10 Excellent

Estefania, Marina del Rey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Casa Hotel Las Plazas. The staff really looks after you and makes sure that you have everything you need. Luis and Lucia were stellar and caring. Breakfasts are really good and every morning we would get different freshly squeezed juice from a variety of Ecuadorian fruit and Lucia would tell us a little bit about the fruit they selected each day. Also wonderful is the roof, going up there to just sit and look at the old city and the sunset was lovely. The hotel is conveniently located in the Historic part of town which made going to the Basilica or the Palacio de Carondelet Meer steps away. I recommend staying at this hotel big time!
Stayed 3 nights in Jun 2022
Response from Luis on 23 Jun 2022
Thanks a lot for your feedback, we appreciate it! We are happy that your family have gotten a good time in our hotel. Thanks for recommend us. Greetings from all of us

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The hotel staff went above and beyond to make us comfortable - they were incredibly helpful with recommendations and accommodating to any requests. Breakfast was also delicious. It felt like we were guests in their home. The location is also close to a lot of Quito’s best tourist sites.
Stayed 3 nights in Mar 2022
Response from Luis on 24 Mar 2022
Hi Rechel, thanks so much for your feedback for us were a pleasure attending you in every thing, We are glad to you guys have a great time in our hotel. We hope see you again. Greetings from all of us.

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean. It was very quiet as well; we were there mid-week so there were not many other guests. The hotel staff were so helpful and kind. They made breakfast for us each morning (e.g. fruit and yogurt, fresh juice, coffee or tea, bread, and eggs) and taught us each day about the delicious local fruits. They also helped us arrange taxis as needed and helped us to get our Covid test prior to departure. There we so many other little things they did for us to make us feel so welcome there, like making sure we had bottled water each day and putting our wet clothes on the terrace after we were caught in the rain. I would definitely stay at Casa again if I return to Quito.
Stayed 4 nights in Mar 2022
Response from Luis on 20 Mar 2022
Hi! Thanks so much for your feedback, we are glad to know you have gotten a very good time in our hotel and have enjoyed Quito Old town, We hope to see you again. Kind regards Luis

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Casa went out of their way to help us with our many queries. They were so nice. Called restaurants for us when we asked. The rooms were clean. The breakfast was lovely. The courtyard area had a lot of light. And the proximity to old town was great - we walked out our door - felt very safe. I would happily stay there again.
Stayed 1 night in Dec 2021
Response from Luis on 5 Jan 2022
Dear Victoria: Thanks so much for your comment, Great that you and Andy have gotten a good time in our house hotel. We hope to see you again. Greetings from all of us

10/10 Excellent

rolf, Bloomfield TWP

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Great location. Great hotel.
Stayed 4 nights in Dec 2021
Response from Luis on 26 Dec 2021
Hi. Dear guest Thanks a lot for your comment. We are happy that you have gotten good time in our house-hotel. Merry Christmas and happy new year Greetings from all of us.

10/10 Excellent

OLga, Brighton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. Very safe area and a stone's throw from Palsa Grande. Nice but basic room. Great service. The hosts are very attentive and ready to help with any queries. We loved the homemade content of this small hotel. Senora Lucia, Luis and Mario made our stay unforgettable. Muchas gracias seniores !!! We will definitely stay again at this hotel next time in Quito.
Stayed 4 nights in Dec 2021
Response from Luis on 22 Dec 2021
Hola Olga. Thanks so much for your comment. We appreciate it. We are feeling happy that you have gotten a good time with us. we hope see you again. greetings from all of us.

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful boutique family-run hotel! Beautiful interior, very warm and welcoming staff, very pleasant breakfast -- the perfect way to be welcomed to Ecuador.
Stayed 1 night in Nov 2021
Response from Luis on 12 Nov 2021
Dear Alex, thanks so much for your comment, We are happy that you have spended a good time in our House - Hotel. Greetings from all of us. See you soon

10/10 Excellent

Namrata P, silver spring

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous boutique style hotel in the perfect central location. Delicious hot breakfast everyday was the perfect start to the day. Hotel staff were very helpful and knowledgeable and went out of their way to ensure my stay was perfect. Luis even helped with dinner reservations, airport pickups , took me on a city tour and arranged for COVID testing at the hotel before my travel back home. Would highly recommend.
Stayed 3 nights in Sep 2021
Response from Luis on 14 Oct 2021
Dear friends Thanks a lot for your your feedback, it was a pleasure to meet you. We are happy to you have had a good time in Quito Ecuador Kind regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a family run hotel and they make you feel like you are part of the family! It is very close to the Plaza Grande! What ever we asked for the staff would make sure that that happened. Luis the manager arranged for a guide to take us to whatever venues that we wanted to go and would have never found on own! WE would stay there again and highly recommend that every one will do it also!!
Stayed 3 nights in Jun 2021
Response from Luis on 23 Jun 2021
Thank you very much for your feedback. We appreciate it. For us were a pleasure assistant you. Would be great see you again. This is your house When you come back to Quito. Thanks for stay in our house hotel. Big hugs comee back to Quito

10/10 Excellent

Brent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
My friends and I stayed at this boutique hotel for several nights during our visit in Ecuador. We found the staff to be warm and incredibly helpful in all aspects. We actually became friends with the folks. They helped us in so many ways; from coordinating day trip excursions to making great recommendations on where to eat etc. If you ever have an opportunity to be in Quito, you should consider this boutique hotel. The rooms were spacious, clean and well appointed. The lobby featured a colonial design that made the time there so enjoyable as well. 5 stars. We would give 10 stars if it were allowed. My friends and I stayed at this boutique hotel for several nights during our stay in Ecuador. We found the staff to be warm and incredibly helpful in all aspects. We actually became friends with the folks. They helped us in so many ways; from coordinating day trip excursions to making great recommendations on where to eat etc. If you ever have an opportunity to be in (Cuenca or Quito) you should consider this boutique hotel. The rooms were spacious, clean and well appointed. The lobby featured a colonial design that made the time there so enjoyable as well. 5 stars. We would give 10 stars if it were allowed.
Stayed 4 nights in Jun 2021
Response from Luis on 18 Jun 2021
Dear friend, thanks for your valuable comment, for us is a pleasure to assist you, Would be excellent to see you again in our house hotel and feel again a great experience. So, if you come back to Quito Ecuador this is your house Best wishes and hugs All staff Las Plazas

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice historic hotel. Great location, friendly service. Would stay there again.
Stayed 2 nights in Mar 2021
Response from Luis on 23 Mar 2021
Thanks for your valued feedback, We appreciate it! Was nice to meet you, hope to see you again. Kind regards.

10/10 Excellent

JWhite, Boston

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location 2 blocks from Grand Plaza. Comfortable, small hotel with excellent helpful staff. Spotlessly clean. Good shower. Provided helpful suggestions for eating suppers nearby and arranged taxi for us to get to airport that was reliable. I would stay there again if visiting Quito.
Stayed 2 nights in Feb 2020
Response from Luis on 27 Feb 2020
Dear, thanks for your feedback, it was a pleasure attending you. Of course, we would like to see you again. Best wishes

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
This is my 2nd stay at Las Plazas. The first was comfortable and easy, and this one was no different. The staff are exceptionally helpful and friendly. My room was a very good value. It was comfortable, very clean, and perfect for my 2-night visit. The breakfast is over-the-top for me: fruit, eggs, coffee, fresh juice, all prepared individually for guests. The location is within walking distance of numerous downtown attractions, and it's an easy spot from which to embark/return via Uber. I'm sure I'll be back again.
Stayed 2 nights in Jan 2020
Response from Luis on 7 Feb 2020
Dear Guest, Thanks for your feedback, it was a pleasure attending you, We are happy that you have felt very good as your first time here. always you are welcome best wishes

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best!
For the price, this hotel can’t be beat. Close to the main square, great service and breakfasts, and Luis makes sure everything goes smoothly. He helped us get tours and transport to other towns, had a guy waiting for us when we got off the plane in Quito at midnight, and made us feel like family. The towels aren’t the most plush, and there can be a bit of noise from the lobby area at times, but these are small details that shouldn’t influence your decision. We will stay here again the next time we come to town.
Stayed 1 night in Jan 2020
Response from Luis on 28 Jan 2020
Dear Gerald, thanks a lot for your feedback we appreciate so much, we make all possible to our guest feeling good and happy. definitely we hope you again best wishes Luis :)

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fabulous! Accommodated our late arrivals, scheduled drivers- very upbeat. Breakfast was wonderful. Great location
Stayed 1 night in Jan 2020
Response from Luis on 16 Jan 2020
Dear guest, thanks for your valuable feedback, We appreciate it. We hope to see you again. Kind regards

10/10 Excellent

MELLANEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Staff was great. We asked for a late checkout and they were very accommodating. Location is great with the Plaza right down the street. They helpful with transportation. Small property but nice room with great shower comfortable bed.
Stayed 1 night in Oct 2019
Response from Luis on 25 Oct 2019
Dear Mellanee, thanks for your comment, for us was a pleasure serving you, we hope see you again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Luis on 25 Oct 2019
Dear guest, thanks for your feedback, we appreciate it. thanks for chosen us kind regards

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019
Response from Luis on 12 Oct 2019
Dear guest thanks for your feedback. It was a pleasure attending you :)

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
I enjoyed my stay. I felt welcomed and it was a clean and cozy environment. Enjoyed a delicious breakfast
Stayed 2 nights in Sep 2019
Response from Lucia on 24 Sept 2019
Dear Daniel, thanks for your feedback, it was a pleasure to assist you, we hope to see you again kind regards Lucia

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Luis on 7 Sept 2019
Dear, guest thanks for your feedback, it was a pleasure assist you. We hope to see you again Best wishes

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendliness of the staff. Pick up at the airport (arranged). Breakfast served by knowledgeable staff. Clean room. Large room and BR
Stayed 4 nights in Jun 2019
Response from Luis on 28 Jun 2019
Dear guest, thanks for your feedback we appreciate it, it was a pleasure attending you. we are happy to know you have had a good time with us and have enjoyed Quito, we hope to see you again kind regards

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019
Response from Luis on 4 Jun 2019
Thanks for your valuable feedback, it was a pleasure assisting you. We hope to see you again. kind regards

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Hotel Las Plazas is a wonderful choice for staying in Old Town. The building is charming and well maintained. We stayed in the presidential suite and got to enjoy a balcony over looking the street and sites. No issues with street noise overnight. We arranged to have a driver pick us up at the airport for a reasonable price even though it was late in the evening. The staff was extremely kind and accommodating. They provided us with a map of the area and suggested some sights to see. Everything we wanted to see in Old Town was in a walkable distance from the hotel. I would recommend the breakfast - excellent local food.
Stayed 1 night in May 2019
Response from Luis on 20 May 2019
Dear Kathleen, thanks for your valuable feedback, we appreciate it. For us, it was a pleasure assist you during your stay. We are happy that you have had a good time in our hotel and have enjoyed Quito. greetings and hugs from Quito old town Luis Casa Hotel Las Plazas

10/10 Excellent

Hung Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staffs
Very friendly staff, they treat you as if you are their relatives. Hotel located close to historical areas. Very delicious breakfast. Highly Recommended
Stayed 1 night in Apr 2019
Response from All staff on 2 May 2019
Dear guest, thanks so much for your value comment, we appreciate it. It was a pleasure attending you. Best wishes to you.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a charming old house converted to a hotel right in the heart of the old town. The rooms and common areas are filled with tradition decore. The staff is beyond helpful, giving advice on tours, best places to visit and places to eat. It is a 2 minute walk to the central plaza and close to everything to see. Breakfast is absolutely amazing, served by Mario impeccably. I highly recommend this hotel.
Stayed 3 nights in Feb 2019
Response from Luis on 1 Mar 2019
Dear guest, thanks for your feedback it was a pleasure to assist you in our house hotel, We are happy that you have enjoyed Quito and their places. would be nice to see you again. we send you best wishes All staff

4/10 Poor

Kathleen

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not recommended.
Hotel info did not make it clear that you have to walk up to the second floor to even get to hotel lobby. This is not good for older travelers such as myself. You also had to ring a door bell to get someone to come down to open the door. I will say that the breakfast was very nice and the staff was extremely helpful. The room was very small and sparse and the bathroom was tiny. I would not recommend this hotel. Please buy better bed linen and towels!
Stayed 2 nights in Jan 2019
Response from Luis on 13 Feb 2019
Dear Kathleen, Thanks for your feedback, it was a pleasure serving you, we appreciate your suggestions and we will take into account. Hugs from Casa hotel Las Plazas.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a lovely hotel just two blocks from the Presidential Palace in Old Town Quito. The staff were all so kind, pleasant and helpful. The breakfast every morning was fabulous. I would definitely stay here again.
Stayed 4 nights in Feb 2019
Response from Luis on 6 Feb 2019
Dear Guest, thanks for your feedback we appreciate it. It was a pleasure assist you, We are happy that you have enjoyed Quito and our hotel. We send you a hug from Casa Hotel Las Plazas We hope you again :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally locates. Helpful and attentive staff. Great breakfast.
Stayed 3 nights in Dec 2018
Response from Luis on 11 Jan 2019
Dear guest, thanks for your feedback, it was a pleasure serving you. We hope you are very ok Best wishes

10/10 Excellent

Verified traveller

Wonderful stay! Terrific and warm family who owns and runs it. Beds were comfortable and location very central to old town. Breakfasts were fantastic-they were full breakfasts with a different fresh juice every day. Highly recommend!
Stayed 6 nights in Nov 2018
Response from Luis on 24 Nov 2018
Dear guest, thanks for your feedback it was a pleasure serving you! :) we send you greetings from Casa Hotel Las Plazas have a great day

10/10 Excellent

Bea, Melbourne Oz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family atmosphere and concern for guests. Very pleasant to be coddled.
Stayed 1 night in Nov 2018
Response from Luis on 16 Nov 2018
Estimado huesped, gracias por su comentario, fue un placer atenderle!

10/10 Excellent

Margaret, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very close to Centro Historical and Basilica. Very good, fresh breakfast.
Stayed 2 nights in Sep 2018
Response from Luis on 20 Sept 2018
Dear guest, thanks for your comments we appreciate it. Best wishes Casa Hotel Las Plazas

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, staff are fantastic. Highly recommend. Slightly pricey, although maybe acceptable for the superb location right in the Old Town.
Stayed 2 nights in May 2018
Response from Luis on 9 Jun 2018
Hello! thanks so much for your feedback, its great to know that you have gotten a good time in our hotel! We hope you again :) kind regards

10/10 Excellent

John , Oregon, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, very safe, very close to Plaza Grande.
Spent 4 nights at this hotel in Feb 2018. It is located within an easy 3 minute walk to Plaza Grande on Venezuela St. Tell your taxi driver "Venezuela y Olmedo" that will get you to the nearest corner. The hotel is above a gift shop so you have to be let in/out by the staff. There is a buzzer at the door, and they answer quickly. This is an extra security measure and was not an inconvenience. Staff was excellent, attentive, and eager to help. Breakfasts were excellent and cooked as needed. Don't go out for breakfast!! Staff likes to show you what the juices are made from, etc. Ecuador has a lot of vegetables and fruits that people from other continents have not been exposed to so embrace the new food you will enjoy it! Room was excellent, clean and secure. There was a small safe in one of the nightstand drawers.
Stayed 3 nights in Feb 2018
Response from Luis on 26 Feb 2018
Dear Guest, Thanks for your comment! it was great meet you! we are glad that you have enjoyed of your visit to Quito, we hope you see you again kind regards Luis