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Reviews of Remarkable Lake View

Remarkable Lake View
Queenstown, Otago

Reviews

9.0

Wonderful

Rating 10 - Excellent. 12 out of 16 reviews" "
Rating 8 - Good. 1 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 1 out of 16 reviews" "

9.0/10

Cleanliness

Reviews

10/10 Excellent

Chelsea H.

Liked: Cleanliness
Great property for a family stay
We stayed at this property for 6 nights and it was perfect to accommodate a large family of teenagers. Everyone had their own space, full laundry facilities, three bathrooms and breathtaking views. Close to town and amenities. Would 100% stay here again.
Stayed 6 nights in Aug 2023

10/10 Excellent

Volker M.

Liked: Cleanliness
Great Vacation
This was amazing , beautiful house, great view
Stayed 4 nights in Feb 2024

6/10 Okay

Kristy M.

Pleasant stay - featuring acouple of lowlights.
Beautiful views from the balcony with a easy back road route into Queenstown to avoid traffic. Home is well presented with everything needed unfortunately there's a few things that may need some attention prior to next guests arrival. Gas bottles for both outdoor heaters were empty upon arrival. Fan was broken in the oven which didn't make it very user friendly. All of the heatpump filters requiring cleaning before use. Shower in one of the upstairs bathrooms leaked water dramatically. Property managers number in emails prior to arrival was disconnected when trying to make contact regarding arrival time. Vacum Cleaner is horrible, barely any suction. Biscuits left underneath the couch from prior guests. Hopefully our constructive feedback will be taken on board for feature guests use of this property
Stayed 7 nights in Dec 2023

6/10 Okay

Ian R.

Liked: Cleanliness
Avoid using this company
The house/property was modern and spacious, however from there the issues amount. On trying to check in, we had no instructions, no replies to emails sent. The driveway is so steep from the road, small cars get stuck and there's heaps of gouges in the road and driveway. The heatpump filters were chocked solid with dust, the vacuum cleaner, the same. Table mats had food stains, the dishwasher leaks, the shower leaks onto the floor, the wifi keeps dropping out. The "point of contact" was stated as "living on site", but this was not true. The beds are kings, but this has a hard centre line that separates couples.
Stayed 8 nights in Sep 2023

10/10 Excellent

Moana H.

Liked: Cleanliness
Remarkable House
The house the great for us good location, clean and tidy, great communication prior to trip.
Stayed 7 nights in Sep 2023

8/10 Good

Kelly W.

Liked: Cleanliness
An incredible home, but poor communication
This was a lovely property in a great location. We had access to the internal garage which was wonderful in the icy weather. The home was very clean, and its amenities wonderful. There is only ONE room with a King bed which is not what is advertised, the rest of the bedroom have QUEEN beds NOT King. The bathrooms are beautiful with under floor heating and linen and towels are plush and lovely (the throw at the end of the beds are not washed well as all of them had terrible staining so we took ours off). I would've given this place a much higher rating if not for the terrible communication from the property managers. Whilst their messages were friendly, it took over a week for them to response. No response to texts or calls, only when I complained in writing did I get a response via email. I would hate to think what would happen if someone needed an urgent response from them during the stay, thankfully we didn't. Would I stay again? YES but only if communication improves.
Stayed 4 nights in Aug 2022