8/10 Good
Diana
Travelled with group
2 Jun 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous. It is well maintained and very clean. The pools were relatively close to my room (2-3 min walk) and there was always people sunbathing. Not a lot of swimming happened during my stay. I frequently used the gym and surprisingly, it wasn’t packed with guests. There was always a cardio and weight machine available. We attended the circus show one night and sadly, we only caught the last 30 mins of the performance. What I saw was exhilarating! The performers are truly acrobats. I wish there were more shows similar to this. Our butler, Rodney, was very attentive to our needs. He was communicative and showed sincere interest in taking care of us. Thank you, Rodney! What I didn’t like was two specific workers on the property who just didn’t show enthusiasm about their job. I tried to order fresh pancakes at Las Torres and the woman told me to get pancakes from “over there.” I’m not sure what her deal was. Nonetheless, we had a great time. I definitely would book with Palladium Hotels again.
Diana
Stayed 3 nights in May 2024