Poolside bar

Reviews of Excellence Punta Cana - Adults Only All Inclusive

5 out of 5
Excellence Punta Cana - Adults Only All Inclusive
Playas Uvero Alto - Punta Cana, Punta Cana, La Altagracia

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1428 out of 1846 reviews" "
Rating 8 - Good. 241 out of 1846 reviews" "
Rating 6 - Okay. 92 out of 1846 reviews" "
Rating 4 - Poor. 41 out of 1846 reviews" "
Rating 2 - Terrible. 44 out of 1846 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yehia, Grimsby

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would like to thank Ramon and Freddy, front desk staff, for their amazing work. They did everything possible to make us feel welcome and happy. The room attendant did a great job too. Staff in the kitchen table were amazing. Hard working staff. Thank you all
Stayed 7 nights in Apr 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

Nicole

Liked: Staff & service
Stayed 6 nights in Apr 2024

10/10 Excellent

Joshua Scott

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful! The staff do a wonderful job keeping it clean and are so helpful and accommodating. The food is incredible as well.
Stayed 7 nights in Apr 2024

10/10 Excellent

Sonia G

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is really nice and clean. The food is good. The staff is very friendly and attentive . The entertainment varies . Some nights are better than others.
Stayed 5 nights in Apr 2024
Response from The Excellence Collection on 28 Apr 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. We are very pleased to read that we surpassed your expectations successfully since the beginning. As a luxurious all-inclusive resort, we take care of every single detail in order to deliver an unforgettable guest experience, as exceptional and unique as it can be. We pay attention to offer good food quality, keep our grounds and facilities immaculate and well maintained, deliver joy through our shows and entertainment activities, and the outstanding service provided by our lovely colleagues in order to exceed your expectations. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the entertainment staff - Coca Cola, Queen Evelyn and 29! They made the events and evening so much fun. The property and rooms are really nice. The drinks and food are good - Spice is the best restaurant.
Stayed 3 nights in Apr 2024
Response from The Excellence Collection on 28 Apr 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best experiences we’ve ever had. The staff and service is top notch.
Stayed 6 nights in Apr 2024
Response from The Excellence Collection on 28 Apr 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
I was hopping it would be a little bit more lively but very quiet resort. Still had a great experience but wish there were more activities
Stayed 4 nights in Apr 2024
Response from The Excellence Collection on 28 Apr 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Charles

Liked: Staff & service
Stayed 7 nights in Apr 2024
Response from The Excellence Collection on 28 Apr 2024
Allow us to thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection

6/10 Okay

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service was great. Rooms were clean. Food wasn’t that great. Not many options.
Stayed 5 nights in Apr 2024

10/10 Excellent

Kirsti Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from The Excellence Collection on 28 Apr 2024
Thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Apr 2024
Response from The Excellence Collection on 28 Apr 2024
Thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.

10/10 Excellent

Christina Grace

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the beach dinner. Our favorite was Dominican night. The food was excellent
Stayed 5 nights in Apr 2024
Response from The Excellence Collection on 26 Apr 2024
Dear guest,First of all, we would like to thank you for your recent stay at Excellence Punta Cana and for taking the time to share your feedback with other travelers.It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience, as exceptional and unique as it can be.Thank you for letting us know how memorable and special was your stay, due to our hotel facilities, the food & drinks quality encountered, amusing entertainment and the outstanding service provided by our colleagues. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super attentive, friendly, and truly memorable. The property was beautiful, if you're looking to relax and soak up in the sun with entertainment at night, this is the place for you. Their pools are always kept clean and room service was a great option when you didn't want to step out of your room. They have minimal entertainment in the morning/afternoon but have available activities for you to sign up for and go to. My husband and i were also able to take professional photos there too, which was great! There's lots of space to walk around and relax. We were able to explore all the restaurants, a different one every night which was very cool. I'd say this resort is a place to go to, if you want to relax ALOT, step away from all the city noise, and indulge in great food. Overall, a great resort!
Stayed 6 nights in Apr 2024
Response from The Excellence Collection on 26 Apr 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from The Excellence Collection on 28 Apr 2024
Allow us to thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great middle of the road resort- the resort itself is very nice and all of the staff are fantastic, but the dining options are always just "ok".
Stayed 6 nights in Mar 2024
Response from The Excellence Collection on 25 Apr 2024
Dear guest,First of all, we would like to thank you for your recent stay at Excellence Punta Cana and for taking the time to share your feedback with the Expedia readers.Thank you for adding very generous remarks on the positive sides of your vacation with us and mentioning the services that made your stay more comfortable with. In addition, the food area is an important aspect we consider and that’s why our Chefs are passionate about taking care of every single detail and they personalize our service and cuisine to suit the different tastes and preferences of all our guests, although we will revise why during your getaway, we did not seem to blow you away with delicious food in every meal. We look forward to welcoming you back soon for another getaway. We will be pleased to make you another wondrous adventure time. Please, receive our warmest regards from The Excellence Collection.

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing, entertainment was great and lots of activities.
Stayed 7 nights in Apr 2024
Response from The Excellence Collection on 25 Apr 2024
Dear guest,First and foremost, we would like to thank you for choosing Excellence Punta Cana as your vacation destination and for taking the time to write and share this review with other travelers.We are delighted to know that there are plenty of entertainment activities provided, and our colleagues were able to make your stay a relaxing and memorable experience due to the excellent service provided. We will ensure that your amiable comments reach the eyes and ears of all our staff at our resort. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Please, receive our warmest regards from The Excellence Collection.

8/10 Good

Anne-Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The beach and pool areas were fantastic. My husband and I had a very relaxing time. Staff was nice. However the property was a bit dated and the food was not great. Music was terrible and vibe was a bit sleepy.
Stayed 7 nights in Apr 2024
Response from The Excellence Collection on 24 Apr 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Shania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My goodness this was the best experience anyone could ask for! Every single staff member was truly memorable. Its fun to see the same faces everyday and feel like they also remember you. We didnt want for a single things and the resort really made my wifes birthday awesome. We did all the things for sure. If youre looking for a low keys romantic times with your other this is the places. Also a note this isnt he party resort so if you dont want to deal with spring break vibes you should come here!!!!!
Stayed 5 nights in Apr 2024
Response from The Excellence Collection on 24 Apr 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday destination and for taking your valued time to share your review. We are very pleased to know that we were able to create a romantic atmosphere for you and your significant other and the outstanding service provided by our colleagues surpassed your expectations making you feel pampered all the time as a result of giving the royal treatment you deserved. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved every minute of our stay at Excellence Punta Cana. From the minute we arrived we were greeted by the staff who made the visit very pleasant and convenient. Dining options were delicious and room service menu was great to have. I would highly recommend to friends and family and I can see myself returning in the future.
Stayed 7 nights in Apr 2024
Response from The Excellence Collection on 23 Apr 2024
Thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. We are very delighted to read that you enjoyed every moment throughout your stay with us and we were able to surpass your expectations in all areas. We are passionate about paying attention to detail since our main goal is to provide unparalleled customer service and luxury to our guests along with delicious food experiences. We assure you that we will continue working hard in this direction to have more guests satisfied with the outstanding service our guests expect from us.It has been a pleasure hosting you and we look forward to seeing you back soon. Please, receive our warmest regards from The Excellence Collection.

10/10 Excellent

Shantel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service!!! Room was upgraded to Ocean View!
Stayed 4 nights in Apr 2024
Response from The Excellence Collection on 23 Apr 2024
Allow us to thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.

8/10 Good

Torsten, Cape Coral

Travelled with partner
Liked: Cleanliness, staff & service, amenities
No upgrade available. Room was remodeled with a terrible painting job. Stuff very friendly. Pool and beach very nice. Restaurants are ok and food good.
Stayed 5 nights in Apr 2024
Response from The Excellence Collection on 23 Apr 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Mabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at excellence Punta Cana. The staff were so friendly and great. The property is impeccably maintained.
Stayed 3 nights in Apr 2024
Response from The Excellence Collection on 23 Apr 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Lianys, MIAMI

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at this location and again it was amazing. I really enjoy my stay every time.
Stayed 6 nights in Apr 2024
Response from The Excellence Collection on 22 Apr 2024
Thank you for choosing Excellence Punta Cana once again as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Marybeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the staff was amazing
Stayed 5 nights in Apr 2024
Response from The Excellence Collection on 21 Apr 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Caleb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I went on our honeymoon here and stayed for 7 days. Everyone is extremely polite. The food and drinks are delicious. We especially loved the entertainment staff, Osvaldo was awesome!
Stayed 6 nights in Apr 2024
Response from The Excellence Collection on 21 Apr 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean honeymoon and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Alexandra Petruta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 9 nights in Apr 2024
Response from The Excellence Collection on 21 Apr 2024
Thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so nice
Stayed 6 nights in Apr 2024
Response from The Excellence Collection on 19 Apr 2024
Allow us to thank you for your positive review about Excellence Punta Cana and for sharing your experience with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.

8/10 Good

Wayne, Brown Deer

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Food was good. Landscaping and maintenance was fabulous. Service was excellent. The room was average (bathroom layout was substandard).
Stayed 6 nights in Apr 2024
Response from The Excellence Collection on 21 Apr 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our favorite resorts that we’ve stayed at.
Stayed 3 nights in Apr 2024
Response from The Excellence Collection on 19 Apr 2024
Thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.

10/10 Excellent

Mark

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice, welcoming staff at the Excellence Punta Cana and the property was immaculate. We would highly recommend this resort and are looking forward to our next stay.
Stayed 5 nights in Apr 2024
Response from The Excellence Collection on 19 Apr 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

8/10 Good

Melissa, Hixson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience. Excellent service. Food was average.
Stayed 6 nights in Apr 2024
Response from The Excellence Collection on 18 Apr 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the friendly staff more than anything. They make you feel special
Stayed 5 nights in Apr 2024
Response from The Excellence Collection on 21 Apr 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities exceeded your expectation and the outstanding service provided by our lovely colleagues made your getaway as perfect as possible going above and beyond making you feel pampered all the time as a result of giving the royal treatment you deserved. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

ANGELA Rochelle, jacksonville

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff very friendly. Mrs. Demarry, Alenjadro( chocolate latte)and many more. We truly enjoyed our stay. Thanks for the spanish lesson and the great tasting mojitos
Stayed 5 nights in Apr 2024
Response from The Excellence Collection on 17 Apr 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

4/10 Poor

Richard Daniel

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from The Excellence Collection on 18 Apr 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for sharing your discontent regarding your stay with us. We truly hope you will grant us the opportunity to welcome you back to reinstate your confidence in our services. Please receive our greetings from The Excellence Collection.

10/10 Excellent

Lisa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!
Stayed 9 nights in Apr 2024
Response from The Excellence Collection on 16 Apr 2024
Allow us to thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.

10/10 Excellent

Milissia Caroline, Lakeville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fabulous, this resort is large enough but not so big that you have to walk forever to get to the various areas. Beach was cleaned each day. Ocean a little rough with red flags but we still went in up to our waists. Lots of activities like pool bingo and beach games. They did a special dinner and decorated our room for our anniversary!!! Recommend them highly.
Stayed 5 nights in Apr 2024
Response from The Excellence Collection on 16 Apr 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean anniversary destination and for taking your valued time to share your review. We are very pleased to read very nice remarks on the positive sides of your vacation with us and mention the services that made your stay more comfortable. In addition, our attentive staff made your stay more comfortable. The staff is one of the core pillars of our identity in order to provide a memorable guest experience, as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Megaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from The Excellence Collection on 16 Apr 2024
Allow us to thank you for your positive review about Excellence Punta Cana and for sharing your experience with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.

10/10 Excellent

Sevgi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the service they gave were really great. The ocean was very clean. The food was ideal. If I had to sum it up in one sentence, it was one of the best holidays I've ever had in my life.
Stayed 3 nights in Apr 2024
Response from The Excellence Collection on 15 Apr 2024
Dear guest,First and foremost, we would like to thank you for choosing Excellence Punta Cana as your vacation destination and for taking the time to write and share your feedback with other travelers.We are very pleased to know that our colleagues and amenities were able to make your stay a relaxing and memorable experience due to the excellent service provided. They are very passionate about their job and they do all their best. It is also lovely to read that the food you encountered at any restaurant was great. As a luxurious all-inclusive resort, we personalize our service and cuisine to suit the different tastes and preferences of all our guests.We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.

8/10 Good

Courtney W

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is so very beautiful. I was hoping for better food for such a highly rated resort but otherwise everything was wonderful.
Stayed 4 nights in Apr 2024
Response from The Excellence Collection on 15 Apr 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Also, thank you for adding very generous remarks on the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. The food area is an important aspect we consider and that’s why our Chefs are passionate about taking care of every single detail and they personalize our service and cuisine to suit the different tastes and preferences of all our guests, although we will revise why during your getaway we did not seem to blow you away with delicious food in every meal. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Samuel

Travelled with family
Since this was my wife and I first trip out of the USA, what better place to visit was this amazing hotel. Like to call out several associates who provided excellent exceptional service. Ramon, Jacobs, Luis Roberto, Eduardo, Louise, amazing ladies at the spa Delsy and Lidy, the lady who gave us great service for room 10007. I could go on to great cooks, receptionists, lawn care, drivers. Every where we went greeted with warm, sincere smile and helloOla. The name of the hotel Excellence truly describes this amazing hotel and this amazing staff who displays superior customer service. Thank you for great 5 days. And yes we will be back soon.
Stayed 4 nights in Apr 2024
Response from The Excellence Collection on 16 Apr 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

8/10 Good

Ysmelda

Stayed 4 nights in Apr 2024
Response from The Excellence Collection on 15 Apr 2024
Thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great service and the entire property is beautiful
Stayed 5 nights in Apr 2024
Response from The Excellence Collection on 15 Apr 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

8/10 Good

Heather Ann, Bloomer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from The Excellence Collection on 15 Apr 2024
Allow us to thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.

10/10 Excellent

David Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful and the staff are beyond amazing!! This is our 2nd time there and would definitely go back.
Stayed 4 nights in Apr 2024
Response from The Excellence Collection on 12 Apr 2024
Thank you for choosing Excellence Punta Cana once again as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues, our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

David Scott

Liked: Amenities
Great vacation. The staff treated you like family. Big shout out to AKA 29, Shaggy, Kiki, and Evelin Queen. You guys were awesome!
Stayed 4 nights in Apr 2024
Response from The Excellence Collection on 12 Apr 2024
Thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. We are delighted to know that our colleagues were able to make you feel at home away from home due to their attentiveness. We will ensure that your amiable comments reach the eyes and ears of all our staff at our resort.We look forward to welcoming you back soon and have another opportunity to pamper you with our service creating another memorable experience. Please, accept our warmest regards from The Excellence Collection.

10/10 Excellent

William

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily the most amazing trip of our lives. Amazing resort, employees, rooms/amenities, food and drinks. My only complaint was I got a little too sunburned on the last day but only because I forgot to reapply after a few to many Bahama Mamas and Scooby Doo’s. Thank you Excellence Punta Cana for a great 10 year anniversary trip for my friends, wife and I. We will definitely be back again!
Stayed 4 nights in Apr 2024
Response from The Excellence Collection on 11 Apr 2024
Dear guest, First and foremost, we would like to thank you for choosing Excellence Punta Cana as host of your anniversary destination and for taking the time to share this review with the Expedia community. It is our pleasure to know that our colleagues, property and amenities exceeded your expectations, making you feel relaxed and pampered all the time. At The Excellence Collection, we strive to make every stay, as close to perfection as possible and we will continue working hard in this direction to provide the best vacation experience ever.We look forward to welcoming you back soon for another getaway. We will be pleased to make you another wondrous adventure time. Please, receive our warmest regards from The Excellence Collection.

10/10 Excellent

Arvin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Queen, 29 and the liitle giy hosts were very great! Robinson the sever made our day multiple times, his smile and genuine want to serve was a highlight. Food was excellent and the gym was great!
Stayed 6 nights in Mar 2024
Response from The Excellence Collection on 11 Apr 2024
Dear guest, First and foremost, we would like to thank you for choosing Excellence Punta Cana as host of your holiday destination and for taking the time to share this review with the Expedia community. We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended, and amusing entertainment provided. We will pass your kind words along to the entire team.We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Please, receive our warmest regards from The Excellence Collection.

8/10 Good

Kendrell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the resort. My only thing is I wish they served better food. I’m a foodie
Stayed 3 nights in Apr 2024
Response from The Excellence Collection on 10 Apr 2024
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 Excellent

Cynthia, toms river

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property with lots of dining options and bars
Stayed 6 nights in Apr 2024
Response from The Excellence Collection on 10 Apr 2024
Dear guest,First and foremost, we would like to thank you for choosing Excellence Punta Cana as your vacation destination and for taking the time to write and share your feedback with other travelers.We are delighted to know that our colleagues and amenities were able to make your stay a relaxing and memorable experience due to the excellent service provided. They are very passionate about their job and they do all their best to meet every need. It is also lovely to read that there are plenty of food choices due to the wide range of international dining options we offer. As a luxurious all-inclusive resort, we personalize our service and cuisine to suit the different tastes and preferences of all our guests.We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.