Double Room, Partial View | Balcony view

Reviews of Los Tules Villas del Sol

2.5 out of 5
Los Tules Villas del Sol
Boulevard Francisco Medina Ascencio Km, Puerto Vallarta, JAL

Reviews

8.4

Very good

Rating 10 - Excellent. 208 out of 491 reviews" "
Rating 8 - Good. 181 out of 491 reviews" "
Rating 6 - Okay. 63 out of 491 reviews" "
Rating 4 - Poor. 25 out of 491 reviews" "
Rating 2 - Terrible. 14 out of 491 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Esther

Liked: Property conditions & facilities
Disliked: Cleanliness

4/10 Poor

Gabriela

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

nazim, West Vancouver

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Apr 2024

10/10 Excellent

Claudio

Stayed 5 nights in Mar 2024

8/10 Good

Dave

Travelled with partner
Liked: Cleanliness
The property is in a very good location. Beautiful area and grounds. Park like setting. Small number of rooms for the size of property making it feel very private. Very wide beach and clean. Lots of different owners of these units and depending on the owner as to how well kept up the unit is. We were in a unit that could have used some up dates and fixing such as patio and sink. Otherwise it was clean and very comfortable. We were only on second floor which made the stairs bearable. Third and forth floors not so nice. Lots of pools and chairs. We would go back.
Stayed 5 nights in Mar 2024

4/10 Poor

Bernadette

Travelled with group
Liked: Cleanliness
I had to move the icebox out of the closet and buy a extension cord to make a place to make drinks or remove items from microwave . Not worth the money I paid for the room. No outside seating or view . Outside was beautiful grounds. Pools were great!
Stayed 8 nights in Feb 2024

8/10 Good

Betty

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, the staff is very helpful and friendly. What i didn't like is we were told our room would be ready at 2 pm, but when we got there they changed it to 4 pm
Stayed 7 nights in Feb 2024

10/10 Excellent

Jay

Liked: Property conditions & facilities
Stayed 10 nights in Feb 2024

6/10 Okay

Tracy Marie

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Bell service on arrival was not available and refrigerator not working
Stayed 14 nights in Feb 2024

10/10 Excellent

Stephanie Anne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location!
Stayed 4 nights in Feb 2024

2/10 Terrible

David, Saskatoon

Travelled with partner
Disliked: Cleanliness, amenities
I would never go back we had bedbugs cockroaches dirty sheets management is the worst have bites all over they said it was the sun home now. Doctor says its bed bugs next time not going to los tules we learned the hard way hope everyone sees how our trip was what a waste of time so stay away
Stayed 10 nights in Dec 2023

8/10 Good

Caroline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely quiet Mexican resort. We started our stay with friends in a time share unit and stayed on a few more days. The studio that we rented was clean, comfortable and well equipped. The view of the back of the restaurant was OK ... but not outstanding. We would return to this resort which has six great pools, lots of ocean frontage, fabulous view of Banderas Bay, shopping and bank across the road, bus stop just outside, and a nice bar and restaurant
Stayed 3 nights in Dec 2023

10/10 Excellent

Gloria

Liked: Cleanliness, amenities, property conditions & facilities
The view was awesome
Stayed 14 nights in Nov 2023

10/10 Excellent

Garrett

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Comfortable bed, great location, on the beach and beautiful landscaping! Our new quiet favorite!
Stayed 3 nights in Nov 2023

10/10 Excellent

Sofia

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio.
Stayed 5 nights in Jul 2023

8/10 Good

Brenda

Travelled with family and small children
Esta perfecta Iara quien quiere ir a relajarse sin ruidos y para familias con niños
Stayed 2 nights in Jun 2023

10/10 Excellent

Marina

Travelled with family
Liked: Amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2023

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love the privacy, so many pools to be and not overcrowed, Are Family is been coming here the las seven years , no complains. Thank You to the whole staff .
Stayed 8 nights in Jun 2023

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 9 nights in May 2023

4/10 Poor

marianela, Stamford

Liked: Amenities
Stayed 8 nights in Apr 2023

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The large number of trees and plants around the property were wonderful and everything was very well maintained. The staff were helpful and friendly. The 8 pools were all very clean. The 3 sandy beaches were great. The food and drinks were an average price for the area. All was good.
Stayed 7 nights in Mar 2023

8/10 Good

Allyson

Travelled with partner
Liked: Cleanliness, amenities
Good stay!
Stayed 11 nights in Mar 2023

10/10 Excellent

peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The grounds are beautiful Staff very nice
Stayed 27 nights in Mar 2023

8/10 Good

Robert

Travelled with partner
Liked: Property conditions & facilities
The property was good for the age. Definitely could use some TLC and upgrades. It was not over crowded.
Stayed 5 nights in Mar 2023

8/10 Good

Norma

Stayed 3 nights in Mar 2023

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, room comfort
Espectacular
Beautiful and comfortable place. Front desk very welcoming and attentive. Convenient and close to everything. Our apartment was so nice and clean. We will definitely come back.
Stayed 3 nights in Mar 2023

8/10 Good

maria de jesus

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Excellent location, big area to walk around and good service
Stayed 3 nights in Mar 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Great property and swimming pools. Plumbing could use some updates.
Stayed 7 nights in Mar 2023

8/10 Good

Kimberly

Stayed 3 nights in Mar 2023

4/10 Poor

raymond

Stayed 7 nights in Feb 2023

10/10 Excellent

Francis, Elmwood Park

Liked: Cleanliness, amenities, property conditions & facilities
Good WiFi, ants in kitchen and bathroom
Stayed 3 nights in Feb 2023

10/10 Excellent

Donald

Travelled with family
Liked: Property conditions & facilities
Great property…close to town
Stayed 7 nights in Jan 2023

10/10 Excellent

Andrew, Seattle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The waiter staff was excellent and fun.
Stayed 7 nights in Jan 2023

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great, again.
Stayed 12 nights in Jan 2023

10/10 Excellent

Mirjam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The grounds are beautiful! The location is perfect with a direct view of the whole bay and town. The rooms are a bit dated but that didn’t bother us. The staff is incredibly friendly. We can’t wait to go back :)

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Felipe

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice alternative to the big hotels!

8/10 Good

Francis, Elmwood Park

Liked: Cleanliness, amenities, property conditions & facilities
ants. they sprayed, ants went away for a little, but they returned. in-room WiFi was not reliable

10/10 Excellent

Nicole

Liked: Amenities, property conditions & facilities

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our unit had an partial ocean and pool view - we could hear the waves slapping on the beach. The A/C and WiFi were excellent. The bar fridge was a good size and the microwave was modern. The king bed and bedding was comfortable and the shower worked well, except for serious pipe vibration at certain flow rates. The ceiling lighting is poor especially over the sink. This could be easily remedied with swag lamps. The three table lights were okay.
Stayed 16 nights in Nov 2022

6/10 Okay

Manuel Christopher

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Great environment

10/10 Excellent

Mary, Three Hills

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I booked into Los Tules Villas Del Sol on a last minute, need-to-be-there basis so I could undergo shoulder surgery in nearby Nayarit province. Frankly, we had no preconceived ideas about the property--only its address for the Uber driver. When we arrived at Los Tules we were immediately impressed. The mature grounds, studded with palms and landscaped beautifully was a joy to behold. Check in was quick and efficient, and all the staff were both friendly and helpful. Our room, so we discovered, was on the 3rd floor of building No. 20. The small but adequate patio overlooked the Fiesta Americana next door, and the private beach set aside for Los Tules residents. The view from the patio was spectacular--the beach front, the ocean, the waving palms, etc., were all in plain sight. The room itself was dated, but clean. Apparently, Los Tules was built in 1981 as a timeshare facility. Hence the maturity of the grounds and the aged appearance of the buildings. Regardless, we were very comfortable in our room. The AC worked well as did the WiFi (my smartphone app recorded speeds averaging 45Mbps). The on-site restaurant served good, tasty food (if not a tad expensive), but there are a couple dozen restaurants and cafes within 10-15 minutes walking distance of Los Tules heading South along the main avenue. My shoulder surgery went well, and the Los Tules facility was an excellent place to begin my recuperation. 5/5 stars!

10/10 Excellent

Sonja

Liked: Cleanliness, room comfort
Another great stay at Los Tules!
We always enjoy Los Tules. Beautiful grounds. Great location. Nice tennis courts. Kind and attentive staff.
Stayed 4 nights in Nov 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property has a lot going for it. Los Tules is a great oasis, and is very unique in the Hotel Zone. The landscaping is beautiful, and the onsite restaurant is really tasty, reasonable, with a hard-working staff. LT could use a full-time painter to keep the units refreshed, and the various pools are very nice though not heated. There are no umbrellas for shade near the pool or on the beach. We had a two-story unit with partial ocean view. It was well equipped except for no hair dryer nor paper towels. They had a sign about conserving energy with the a/c, but no recycling containers anywhere on property, and no info re water conservation, and no bulk dispensers so lots of work to do there. We had cleaning every day except Sunday. The big problem we had was the terrible smell of urine outside the unit. It was so strong we could not open the kitchen windows and even sitting on the patio it could be pretty nauseating. The manager sat is was from cats, and there was one grey cat hanging around and getting fed on a plate right next to our exterior wall. They REALLY really need to do something about that... Even with my decent Spanish, the front staff was polite and professional, but not the kind of very warm and friendly folks we are used to in the U.S. I think that is mostly cultural. So overall, a very nice visit in a relaxing, quiet location in a very nice facility. If we returned, we would just be sure to request a different unit.
Stayed 7 nights in Nov 2022

8/10 Good

William, Calgary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet place. Lots of space in and out of the rooms. Ideal spot for a relaxing vacation. If you don’t have a kitchen in your room, prepare to leave the property for meals. The restaurant there is OK, but limited in size.
Stayed 3 nights in Nov 2022

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

10/10 Excellent

Emilio james

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful old time feel
Stayed 3 nights in Nov 2022

2/10 Terrible

Lisa

Stayed 7 nights in Nov 2022

10/10 Excellent

eduardo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
property is clean large rooms, neat rooms. , needs paper towels in kitchen but over all great
Stayed 3 nights in Oct 2022