I was really looking forward to my stay at this hotel, drawn in by the pictures online. Unfortunately, the reality fell short of my expectations. The room felt quite unwelcoming, mainly due to the cold concrete floor. To add to the discomfort, I found most of the electrical outlets inoperative; the only one I could use was inconveniently located behind the bed.
The property is not on the beach, which was a disappointment. The shuttle drive to the beach is short, but the route is not the best view. Given the overall experience, I decided to switch hotels to find accommodations that met my needs for comfort and convenience.
On a positive note, the shuttle driver was exceptionally friendly and was the highlight of the staff interactions. However, his warmth wasn't enough to compensate for the overall lack of comfort and amenities. I hope the hotel can address these issues to better align with the expectations set by their promotional materials.