Outdoor pool, open 9:00 AM to 6:30 PM, pool loungers

Reviews of Best Western Regina Elena

4 out of 5
Best Western Regina Elena
Via Milite Ignoto 44, Santa Margherita Ligure, GE

Reviews

8.6

Excellent

Rating 10 - Excellent. 207 out of 431 reviews" "
Rating 8 - Good. 163 out of 431 reviews" "
Rating 6 - Okay. 45 out of 431 reviews" "
Rating 4 - Poor. 10 out of 431 reviews" "
Rating 2 - Terrible. 6 out of 431 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

I liked the quiet location on the sea but away from the main piazza of Santa.
Stayed 5 nights in Mar 2024

10/10 Excellent

Noel Ortega

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has an amazing location just 10 minutes driving distance from Portofino. Staff was incredible and helped us with our bags and even get a taxi to go to Portofino. Parking on site, room with an incredible view, and even let us use some bikes for free to explore around!
Stayed 1 night in Nov 2023
Response from fr on 18 Nov 2023
Dear Noel Ortega, thank you ever so much for this beautiful feedback! We are delighted to come to know you had an enjoyable time at the Regina Elena and a relaxing stay.We hope that you'll keep a lovely memory of it and that you'll come again soon for another unforgettable holiday with us!With our warmest regards.FrancescaGuest Relation Officer

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an interesting historic, family-owned hotel with lots of charm
Stayed 1 night in Oct 2023
Response from fr on 18 Nov 2023
Dear Mrs. Amanda,It is our proud and deep pleasure to realize you were seduced by the charming history of our hotel, which dates back to the beginning of last century.We are very grateful for this wonderful review and would like to thank you very much.Hoping to be able to welcome you again very soon,With our sincerest regards.FrancescaGuest Relation Officer

8/10 Good

David

Stayed 4 nights in Oct 2023

10/10 Excellent

beverly

Liked: Cleanliness, staff & service, property conditions & facilities
The front staff service was outstanding!! And they are the reason that made my day at the Regina Elena hotel so amazing. They were so kind and helpful and smiled and laughed so easily. The location absolutely fabulous, and the room was clean and quiet and the beds were very comfortable. I will definitely recommend this hotel, and will certainly stay here again upon a return trip to Santa Margherita Ligure.
Stayed 2 nights in Oct 2023
Response from fr on 18 Nov 2023
Dear Mrs. Beverly, we really have no words to thank you for these wonderful comments, which go straight to our heart!We are fond of our job and staying with our guests and spending some lovely moments together is the part that we love the most.We do hope you will come and stay with us again soon.With our warmest regards.FrancescaGuest Relation Officer

10/10 Excellent

Doreth

Travelled with group
Liked: Amenities
Great location with nice seaview from balcony. Great breakfast, lots of choices. Attentive staff to address your needs. Room stocked basic supplies, including a fridge with optional purchase items. would have preferred more better A/C options; there was seabreeze but inconsistent. Near portofino; a bus ride or long walk for those who enjoy walking. Near center of town,; a moderate walk away. Near train station. a low taxi fare away. Beautiful Beach side that includes lawn chair and towels. Beach cafe could use some updating. A great stay away from the portofino's tourist haven.
Stayed 3 nights in Oct 2023
Response from fr on 18 Nov 2023
Dear Doreth, thank you very much for your excellent rating, your interesting comments and your detailed description of our hotel!We are pleased to see you enjoyed our facilities and service, and that you loved especially our staff's friendliness, always willing to help and satisfy your requests.Looking forward to your next visit,With our kindest regards.FrancescaGuest Relation Officer

4/10 Poor

Alexa

Travelled with partner
Liked: Cleanliness, staff & service
This was the loudest hotel I’ve ever stayed if. There were people loudly talking all night, the vacuum outside our room, and there was a loud banging that woke me up. You could literally hear everything going on on your floor. The front desk staff was nice and the only positive experience we had. The breakfast buffet looked so gross I was flabbergasted people were eating it. Decent location but needs some improvements.
Stayed 2 nights in Aug 2023
Response from fr on 18 Nov 2023
We are so sorry, dear Mrs Alexa to read your comments.We try to do our best to guarantee the most relaxing and comfortable stay to all of our guests, but some noises unfortunately do not depend on our will. Anyway, our reception is open 24 hours a day and you can ask our staff to intervene, at night as well. A second option could have been to ask the reception to change your room. We would have done it with great pleasure, according to our availability.Thanking you for your kind words referred to our staff and hoping to be able to welcome you again in the future to offer you a superior experience.With our kindest regards.FrancescaGuest Relation Officer

10/10 Excellent

Lucinda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The ocean views were amazing, staff was wonderful and the breakfast was good. The pool had amazing views as well. I didn’t like $50 for beach chairs and how the hotel didn’t offer free filter water.
Stayed 1 night in Jun 2023
Response from fr on 18 Nov 2023
Thank you so much, dear Mr. Patrick for your feedback, of great value to us. We are very glad you enjoyed our fantastic location allowing unforgettable views on the Tigullio Gulf and the friendliness of our staff; thank you for your beautiful words!Looking forward to your next visit,With our kindest regards.FrancescaGuest Relation Officer

10/10 Excellent

Marc J

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view is spectacular!
Stayed 2 nights in Jun 2023
Response from fr on 18 Nov 2023
Dear Mr. Marc, thank you very much for your excellent rating!We are very pleased that you enjoyed your stay and that you loved our stunning panorama so much!Come back soon for a new lovely experience at our hotel, we look forward to it!Kind regards.FrancescaGuest Relation Officer

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and convenient option to visit Portofino
Lovely and convenient option to visit Portofino
Stayed 1 night in Jun 2023
Response from fr on 18 Nov 2023
Thank you so much, dear Mr. Ahmad, for your nice words.We are pleased to come to know you had a relaxing time at our hotel.We hope we'll have the opportunity to welcome you again soon.With our kindest regards.FrancescaGuest Relation Officer

10/10 Excellent

frederick, Newberry Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff Exceptionally helpful and inviting Lovely stay … recommend it highly
Stayed 2 nights in Apr 2023
Response from fr on 18 Nov 2023
Dear Mr. Frederick,Thank you ever so much for your rewarding comments!We are delighted to see that you had a lovely stay at the Regina Elena and that you felt so warmly welcome by our staff. It was a great pleasure to have you among us!Come and see us again soon, we look forward to it!With our sincerest regards.FrancescaGuest Relation Officer

10/10 Excellent

frederick, Newberry Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderfully helpful.
Stayed 2 nights in Apr 2023
Response from fr on 18 Nov 2023
Thank you very much, dear Mr. Frederick!Your beautiful words go straight to our hearts and will help us to continue with the same passion and commitment!We look forward to your next visit,With our warmest regards.Francesca

10/10 Excellent

Martin

Stayed 1 night in Nov 2022

2/10 Terrible

Amira

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were pretty gross. .. Dust everywhere. Lots of stains on the carpet. Large bed but only two extremely small pillows. Smelled like smoke which was nauseating. Shower had what seemed to be mole stains Tried to turn on the ac to help with the smoke smell but ac even barely worked. Cheap hotel room but not even worth it.
Response from fr on 14 Nov 2022
Dear Mrs. Amira thank you for your feedback.We do accept your constructive criticism, but we would like to object something.We hardly believe that the room was not clean as you describe, because we always pay deep attention to the cleanliness and hygiene of every room and of every single part of the hotel. As you can read from many other reviews, this is usually very appreciated. We apologize if you did not think the same.We have different pillows to choose among; it would have been enough to ask the reception and we would have been pleased to give you a different pillow. None of our rooms have a carpet, so we do not understand what you are talking about. In addition, the air conditioning is obviously in November off, as the temperature is not that high and many people ask for the heating. Anyway, if you had told us about your dissatisfaction, we would have been more than happy to offer you a different room, according to availability. The complete happiness and satisfaction of our guests is something we really have at heart.Best regards.FrancescaGuest Relation Officer

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from our room. Hotel booked us a taxi service when we arrived at the nearby train station. Definitely recommend.
Stayed 1 night in Sep 2022
Response from fr on 14 Nov 2022
Thank you ever so much, dear Mr. Kevin.We are delighted to see you had a perfect time at the Regina Elena and that we managed to meet all your needs and expectations.We hope to welcome you back again soon.With our kindest regards.FrancescaGuest Relation Officer

10/10 Excellent

Thomas, Mont Tremblant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is outstanding. We were treated superbly by the front desk staff especially, and other staff that we interacted with. Location is great on a private beach with superb views. Great walk to Portofino, but staying here provided much more accessibility to local restaurants and shopping. Highly recommend this for your trip to the Italian Riviera.
Stayed 1 night in Sep 2022
Response from fr on 14 Nov 2022
Dear Thomas we can't find the words to thank you for such a beautiful comment; we are really very grateful. We are so happy to come to know that you were seduced by the warmth and the friendliness of our staff, and that you appreciated our convenient location, offering breathtaking views on the Tigullio Gulf.Looking forward to welcoming you back to the Regina Elena, with our warmest regards.FrancescaGuest Relation Officer

10/10 Excellent

Elias

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great hospitality
Stayed 3 nights in Sep 2022
Response from fr on 14 Nov 2022
Thank you ever so much, dear Elias!We are happy to receive your feedback and to see everything was perfect.Come again soon to spend a new wonderful period at our hotel, in our company!With our warmest regards.FrancescaGuest Relation Officer

10/10 Excellent

Carli

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Nyree

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful! The staff was very helpful and welcoming. We loved the pool and the beach. We will definitely come back j in the future. Breakfast in the morning had the essentials.
Stayed 3 nights in Aug 2022
Response from fr on 14 Nov 2022
Dear Nyree,Thank you very much for your feedback: we value it a lot!We are so glad to find out that you enjoyed thoroughly your stay at the Regina Elena, appreciating the service, the facilities and...the company of our staff.We look forward to your next visit.With our kindest regards.FrancescaGuest Relation Officer

8/10 Good

Lindsey

Stayed 1 night in Aug 2022

10/10 Excellent

Brad

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Amazing staff who accommodated all of our request, great private beach across the road accessed through a little tunnel under the hotel, and the area is breathtaking
Stayed 2 nights in Aug 2022
Response from fr on 14 Nov 2022
Dear Mr. Brad, We are delighted to see we managed to deliver a very professional service, making your stay very satisfactory. This is the main goal of our daily job!We do hope you will plan to come back soon to our hotel, to enjoy a new wonderful experience with us.With our warmest regards.FrancescaGuest Relation Officer

10/10 Excellent

Rinat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the stuff and the management to go above and beyond to satisfied our needs and make our stay unforgettable.
Stayed 7 nights in Jul 2022
Response from fr on 14 Nov 2022
Dear Rinat, you can't imagine how happy we are, when we understand we managed to exceed all of your expectations, making your stay an extraordinary one.We do hope you will plan to come again to our hotel, to enjoy a new unforgettable experience.With our warmest regards.FrancescaGuest Relation Office

10/10 Excellent

Julie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are incredibly friendly - they went above and beyond. The hotel itself is also great - the pool has the best view! We went up every morning to start our day right. The food at the restaurant was delicious - you should try dinner at least once while there; breakfast was a huge spread to choose from. Great access to their own beach. No bad things to say about this experience - we will definitely choose to stay here again if our travels take us back to Santa Margherita, Liguria, Italy!!!
Stayed 5 nights in Jun 2022
Response from fr on 14 Nov 2022
Dear Mrs. Julie, we are so grateful for such wonderful comments, especially regarding our staff.You are motivating all of our efforts and giving us new energy to keep working in the same way and with the same enthusiasm. Thanks a lot and come and see us again soon!With our warmest regards.FrancescaGuest Relation Officer

2/10 Terrible

Thomas, howard beach

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
we were limited to spending 1 hour a day at the pool,absurd.
Stayed 3 nights in Jun 2022
Response from fr on 14 Nov 2022
Dear Thomas, thank you for your review.To guarantee a safe distance among the lounge beds and a relaxing stay by the swimming pool to everybody, we have sixteen places on the rooftop; we ask the reservation of a time slot of 90 minutes per day per room, so that during the day all guests can enjoy it. This is the reason, as we had explained at the check in. Anyway, according to availability, two or more time slots per day could have also been possible.Best regards.FrancescaGuest Relation Officer

10/10 Excellent

Antony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly. There was a taxi strike on the day we checked out and the person at the front desk made multiple calls until he was able to find us a cab to the train station.
Stayed 1 night in Jul 2022
Response from fr on 14 Nov 2022
Dear Antony, we have no words to thank you for your beautiful words. We really appreciate them a lot.We were delighted to find a solution for you finally and to satisfy your needs and requests; it is the true mission of our daily job!Looking forward to welcoming you again, with our kindest regards.FrancescaGuest Relation Officer

6/10 Okay

Lisa

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
We stayed overnight to catch a flight the next day. The hotel is clean but the shower had mold in it. A little bleach would solve the problem. The staff were very helpful and friendly.
Stayed 1 night in Jul 2022
Response from fr on 14 Nov 2022
Thank you for your comments, dear Mrs. Lisa. We straight away solved the problem you had in the shower, for which we deeply apologize, because we do pay a lot of attention to the perfect cleanliness and the hygiene of all the rooms and the common parts of our hotel.We hope to welcome you again for a longer period; your experience will be even nicer!With our kindest regards.FrancescaGuest Relation Officer

10/10 Excellent

roxanne, Henderson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good value for the time that we went. Staff is helpful, efficient and friendly. Rooms are small but clean. We had the sea view/ terrace room which is well worth the extra cost. Be prepared for road noise as the hotel is right beside it.
Stayed 1 night in Jul 2022
Response from fr on 14 Nov 2022
Dear Roxanne, thank you so much for this excellent feedback, of great importance to us as it allows us to understand we managed to make your stay extraordinary and special.The road beside our hotel is luckily only leading to Portofino and usually at night the noise is very tolerable.Thanking you again particularly for your very nice words about the staff and looking forward to your next visit,With our kindest regards.FrancescaGuest Relation Officer

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place, amazing breakfast and the staff is super helpful.
Stayed 1 night in Jul 2022
Response from fr on 14 Nov 2022
Thank you ever so much, dear Sergio! We are so grateful for such a lovely comment and for your beautiful words about the staff. We are pleased you had a great time at the Regina Elena and hope you will be coming back soon.With our warmest regards.FrancescaGuest Relation Officer

10/10 Excellent

Linda

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Wonderful location
Stayed 1 night in Jun 2022
Response from fr on 14 Nov 2022
Thank you ever so much, dear Mrs. Linda for this excellent rating. Come again soon to enjoy a new marvelous experience at our hotel and our incredible panorama.With our kindest regards.FrancescaGuest Relation Officer

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It’s a good location. Did NOT like the fact it was hot inside the room. Air conditioner need big improvement !
Stayed 4 nights in Jun 2022
Response from fr on 14 Nov 2022
Thank you very much, dear Maria for your review.We are sorry about the inconvenience of the air conditioning, even if it is not clear what actually happened. Our staff is always helpful and ready to intervene, when some issues occur, as we want our guests to be thoroughly satisfied with their stay at our hotel.Hoping to welcome you again in the future, best regards.FrancescaGuest Relation Officer

8/10 Good

Mahnaz

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location is amazing. View breathtaking. Not having fresh coffee in Italy in the mornings was disappointing. Coffee from a machine not appreciated at all
Stayed 3 nights in Jun 2022
Response from fr on 14 Nov 2022
Thank you very much for your very good rating, dear Mahnaz.We are sorry you did not ask our waiters a proper Italian coffee served at the table at breakfast; they would have been happy to satisfy your request, obviously with no extra charge! We hope to be able to welcome you again for another holiday, to enjoy once more our unforgettable scenery!With our kindest regards.FrancescaGuest Relation Officer

10/10 Excellent

Eyal

Stayed 1 night in May 2022

8/10 Good

YVONNE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff friendly and helpful. Nice and clean. Walkable to train station to visit local fishing villages. Great breakfast. Our only fault would be that we where unable to put our air conditioning on at night as it wasn't working. We had to open the patio door which lead to mosquito bites. We would stay here again as long as the air conditioning worked .
Stayed 4 nights in Apr 2022
Response from fr on 13 Nov 2022
Dear Mrs. Yvonne,Thank you very much for your very nice feedback. We are really glad that you had a lovely time at our hotel, enjoying the friendliness of our staff and the perfect cleanliness, among the main features of our hospitality.In April, the air conditioning was not on yet (as in the most hotels all over Italy), as the temperatures are still cool and many people still ask us the heating! We would have brought you a fan, if we had known your need.Looking forward to welcoming you again soon, with our warmest regards.Francesca

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Apr 2022
Response from Frà on 13 Nov 2022
It is very nice to receive your excellent feedback, dear Mr. Abigail. It is fundamental to us to ensure we are meeting your needs and expectations thoroughly.Come back soon for a new holiday at the Regina Elena, we'll be waiting for you!With our kindest regards.Francesca

6/10 Okay

William

Liked: Staff & service, amenities
Stayed 1 night in Oct 2021

10/10 Excellent

Diane Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and adequate room! It had a beautiful view and the staff was very helpful with all my needs! I would stay here again! The rooms are dated, but clean and comfortable! We’ll worth the money!
Stayed 3 nights in Sep 2021
Response from fr on 2 Nov 2021
Dear Mrs. Diane, we would like to thank you so much for your generous and sincere words. It is nice to see you found the view unforgettable and the staff friendly and attentive. We love our job; listening to our guests and trying to satisfy all your requests is the part that we love the most. We look forward to welcoming you again soon at the Regina Elena. With our warmest regards. Francesca Guest Relation Officer

10/10 Excellent

Joseph, Chalfont

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No complaints friendly staff very accommodating Very clean
Stayed 3 nights in Sep 2021
Response from fr on 2 Nov 2021
Dear Mr. Joseph, thank you so much for such a lovely review. Your praise to the staff and the cleanliness is flattering. It will help us to continue working hard, to assure a beautiful and safe stay to all our guests. Looking forward to welcoming you again soon, With our kindest regards. Francesca Guest Relation Officer

10/10 Excellent

Eugene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Sep 2021
Response from fr on 2 Nov 2021
Dear Mr. Eugene, We are so happy to read you had an excellent stay with us! We do hope you will come again soon to spend some more relaxing and wonderful time at the Regina Elena. With our kindest regards. Francesca Guest Relation Officer

8/10 Good

Amir

Stayed 1 night in Sep 2021

8/10 Good

Almen

Stayed 2 nights in Sep 2021

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff. Nice location.
Stayed 1 night in Jul 2021
Response from fr on 2 Nov 2021
Thank you very much, dear Guest four your excellent feedback and especially for your gratifying words about the staff. They will help us continuing to do our best! Looking forward to your next visit, With our warmest regards. Francesca Guest Relation Officer

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
So disappointing!
This hotel was so disappointing. It was 90 degrees out and 90 percent humidity and the ac did not work. It was miserable. We asked multiple times for help although it was not repaired. There was apparently some switch they could turn on although it did not work and we asked for a repair man although no one came. Not only that, but the radiant floor heating was on so it was even hotter. when we asked at the front desk if it was on they answered “could be”. The guy then said he didn’t build the hotel so he didn’t know. We slept on top of the sheets and could not wait to get out of the room every day. I have been wanting to stay here for a long time so it was even that more disappointing.
Stayed 2 nights in Jul 2021
Response from fr on 5 Nov 2021
Dear Anonymous Guest, we apologize about the problem with the ac in your room. Without your precise identity, we can not know what room you had and what exactly happened to you, but at least we are sure of two things. As soon as our Guests have a problem in their room, we always ask our maintenance man to go and fix the problem straight away, unless he is not present in the hotel, for example by night. Furthermore, we have never had radiant floor heating! And obviously in Summer time we have NO heating at all! Therefore, we do not understand what you are talking about. Best regards. Francesca Guest Relation Officer

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great spot for great views. Easy parking. Helpful staff. We got a corner sea view room.
Stayed 1 night in Jun 2021
Response from fr on 2 Nov 2021
Dear Guest, thank you ever so much for your enthusiastic comments! We are happy you enjoyed your stay thoroughly and hope you will keep a lovely memory of your holiday with us and of the stunning views on our sea! Looking forward to welcoming you again soon, With our kindest regards. Francesca Guest Relation Officer

8/10 Good

Kirsi

Liked: Cleanliness, staff & service
ice location
We stayed in the hotel three nights with my husband 16.-19.09.20. The room was okay but needs renovation very soon. I liked the location just at the beach but 40€ per two sunbeds a day is too much. And when I tried to get some discount for the morning at the beach it was not possible. This I found very weird as the beach was not full so I did not understand why? When you walk 300m to the next beach you can get the whole day 23€ and half day 19€. Breakfast was very good. I would come back for the location but nothing else.
Stayed 3 nights in Sep 2020
Response from fr on 3 Nov 2020
Dear Kirsi, Thank you for taking the time of telling us your impressions about your stay at the Regina Elena. We are very pleased to read you liked the hotel, with its lovely location, and that you found our breakfast delicious, which is very important to us. We would like to assure you that every year we do some renovation in the parts of our hotel where we think it's necessary, in order to be able to come up to the most modern requirements. Concerning our private beach, we are sure you will have noticed all the facilities, the services and the reliability about the very strict rules against Covid-19 (distances, cleanliness, hygiene and so on), for which all our customers are very grateful to us! Best regards. Guest Relation Officer

10/10 Excellent

Noam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

KenH., Zürich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff. Rooms were a bit smaller than you might expect, however bathrooms were well sized as well was the TV set. The hotel has its own private beach with a bar, all good if it wasn't for a whopping 40 euro per room per day. There was no mentioning of this in the hotel description.
Stayed 3 nights in Jul 2020
Response from fr on 3 Nov 2020
Thank you very much, dear Mr. Ken, for taking the time to write your feedback about your stay at the Regina Elena. We are delighted to come to know you had a lovely time with us and thoroughly enjoyed your experience. We are sorry you were surprised about the beach being available for a fee, of which we expressly inform our guests at the check in and of course, it also appears clearly on the different reservation sites. Hoping to welcome you again soon, kind regards. Guest Relation Officer

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your hotel was great but we had a barking dog in the room by us for 3 days! The owner wouldn’t take care of it and we would not stay there again because of that. Otherwise we loved the service and loveliest hotel!
Stayed 2 nights in Nov 2019