It was a great location and a very comfortable room. I enjoyed the environment and the staff was very friendly and helpful. I came for a short two day stay and the staff made me feel welcome. The hotel has a beautiful front entrance.
Everything was excellent. The staff was super friendly and helpful. Room temperature was always just right. Every night except the last one was very quiet, and the last night was only a little loud because of other guests being loud in the hallways. Bathroom and shower were superb, better than most hotels I've been to. The rainforest shower was great. I stayed on the 18th floor and it provided a very good view of four. The bed was a little too firm for my preference, but I slept okay on it anyway. That is the only negative thing I can even think of dimension. Great location downtown as well.
The staff was friendly and knowledgeable about the area. Recommendations about restaurants in the area were spot on! Always quick to open the door for you and make sure that everything was going well. There was coffee every morning, tea and hot cocoa in the afternoon, as well as an evening wine and beer hour! It was an extremely inviting place! I will stay there again, regardless of whether my travel is business or pleasure!