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Isabella Boutique Hotel

3.0 star property
Comfortable hotel near the beach
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Isabella Boutique Hotel

Beach nearby, white sand, beach bar
Deluxe Cabin, 1 Queen Bed, Garden View, Garden Area | Courtyard
Deluxe Cabin, 1 Queen Bed, Garden View, Garden Area | Courtyard
Exterior
Breakfast meal
Reviews
7.6

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • Air conditioningAir conditioningAir conditioning
  • RestaurantRestaurantRestaurant
  • BarBarBar
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Room options

View all photos for Deluxe Triple Room, Multiple Beds

Deluxe Triple Room, Multiple Beds

Deluxe Triple Room, Multiple Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Premium bedding
Ceiling fan
Designer toiletries
Private bathroom
Rainfall showerhead
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Superior Double Room, Pool View

Superior Double Room, Pool View

Superior Double Room, Pool View

Highlights

Air conditioning
Connecting rooms available
Premium bedding
Ceiling fan
Designer toiletries
Private bathroom
Rainfall showerhead
Champagne service
  • 23 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed

View all photos for Deluxe Quadruple Room, Multiple Beds, Ocean View

Deluxe Quadruple Room, Multiple Beds, Ocean View

Deluxe Quadruple Room, Multiple Beds, Ocean View

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Premium bedding
Ceiling fan
Designer toiletries
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Deluxe Cabin, 1 Queen Bed, Garden View, Garden Area

Deluxe Cabin, 1 Queen Bed, Garden View, Garden Area

Deluxe Cabin, 1 Queen Bed, Garden View, Garden Area

7.1/10 Good

Highlights

Patio
Individually decorated
Air conditioning
Connecting rooms available
Premium bedding
Ceiling fan
Designer toiletries
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Rooftop terrace
The Palm at Playa
Pool
Hot tub
All-inclusive
Parking included
8.2 out of 10, Very good, (1002)
The price is NZ$153
includes taxes & fees
29 May - 30 May
The Palm at Playa

Frequently asked questions

Does Isabella Boutique Hotel have a pool?

Yes, this property has an outdoor pool.

Is Isabella Boutique Hotel pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Isabella Boutique Hotel?

This hotel doesn't offer parking.

What time is check-in at Isabella Boutique Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Isabella Boutique Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Isabella Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per person applies.

Where is Isabella Boutique Hotel located?

Located in Downtown Playa del Carmen, this beach hotel is within a 5-minute walk of Quinta Alegría Shopping Mall and Quinta Avenida. Mamitas Beach and 3D Museum of Wonders are also within 10 minutes.

Isabella Boutique Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 27 out of 68 reviews" "
Rating 8 - Good. 17 out of 68 reviews" "
Rating 6 - Okay. 13 out of 68 reviews" "
Rating 4 - Poor. 2 out of 68 reviews" "
Rating 2 - Terrible. 9 out of 68 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Deborah, Orlando

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I chose this hotel based on old reviews. They probably have been closed for months due to COVID and reopened in the worst conditions possible. The room is dirty and smells like mold, the towels looked old and dirty, the bathroom was filthy and I could not dare to walk without shoes in the room NO WIFI in the room, not always the breakfast was available and to complete the disaster we saw a HUGE RAT outside the room!
Stayed 7 nights in Dec 2020

2/10 Terrible

Robert

Stayed 3 nights in Dec 2020

2/10 Terrible

Arnold

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor
The only person that was helpful was Danny. He should be the manager.
Stayed 3 nights in Dec 2020

8/10 Good

Natalia

Business traveller
Liked: Staff & service
Me gustó que los encargados siempre me atendieron con amabilidad, aunque me hubiera gustado que la manija del baño no se cayera y que se le pudiera bajar al retrete, aparte de que no proporcionan ni shampoo ni acondicionador.
Stayed 2 nights in Dec 2020

2/10 Terrible

John

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as advertised
Whole on vacation we decided to see if we could get a hotel closer to the beach. we found the hotel and the pictures looked great and decided to book. shortly thereafter we were walking back to our existing hotel and decided to walk by the new one all excited to see it. Unfortunately what we saw wasn't the same as what the pictures were. In all honesty the place looked closed. we decided that wasn't where we wanted to stay and within a few hours of making the reservation we were trying to cancel. Hotels.com attempted to reach the hotel for three days, when somebody finally answered they declined our request for a refund. We continued our vacation elsewhere and had to pay for rooms we didn't use.
Stayed 2 nights in Nov 2020

2/10 Terrible

Verified traveller

Stayed 2 nights in Nov 2020

10/10 Excellent

Eb, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s Perfect. Five stars. I travel solo and felt safe, cleaning was excellent. Staff even better. Highly recommend
Stayed 2 nights in Nov 2020

8/10 Good

Bajalo4, Chicago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just what you need to come in from an action packed day...basic shower and bed...but very clean.
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2020

8/10 Good

MariaElena, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great affordable hotel to stay a few nights. There's no TV. The Martina Beach Club with which they have an agreement with is pretty far away. I wish they'd have an agreement with a closer one. Since I stayed during the pandemic and right after Delta came through, the hotel was pretty quiet. The Argentinean ladies at reception were nice.
Stayed 1 night in Oct 2020