6/10 Okay
Shane
Travelled with partner
9 May 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We like the property location away from the hustle and bustle of Kata Road. We also like the layout of the property. Most of the staff at the hotel are very friendly and polite.
This was our 5th time staying at the Metadee, we stay in the original hotel because that’s where we have enjoyed all our previous stays. It was very sad to see the deteriorated state of the original hotel. The condition of our room overall was very tired, some examples are:
Several patches in the ceiling not painted.
Handles falling of bathroom taps when being used.
Aircon dripping onto the bamboo lounge positioned beneath it consequently creating a large black (mouldy) stain on the lounge.
Power point in the bathroom did not work.
Pool -
Most of the internal pool lights do not work and have been removed but the wiring from the original lights is still there and protruding from the wall of the pool.
The water quality of the pool is questionable, lots of ‘matter’ floating around in the water.
The inbuilt pool water filtration system appears to be not working, external mobile units have been placed around the extremities of the pool which are really unsightly and raise questions as to the water quality.
The foot bridge over the pool is supported by a metal structure, when you wade or swim under the structure we could see that the structure is very rusty to the point where pieces of rusted metal is falling into the water.
These are some examples, disappointing !
Shane
Stayed 15 nights in Apr 2024