I'm sure in this hotel's Hay Day it was once a very nice motel. However, today this motel should be shut down, condemned, and burnt to the ground! During my three night stay at this property I have to say it was the worst experience ever! The rooms are infested with roaches, the carpeting was not only dirty but sticky as well! The bed didn't have a comforter or any blankets, the sheets were stained, the motel only provides one bathroom towel per room(which I had to ask to be replaced because it was of course stained and didn't even look like it had been washed), they're supposed to be non-smoking rooms and the rooms reek of cigarette smoke, and on my second night while I was re-making the bed I was stabbed in my hand by a dirty used hypodermic needle that was hidden between the mattress and the box spring me to bleed! And the icing on the cake??? I couldn't figure out why I couldn't stop itching from within an hour of being in the room was because I just discovered that I am covered over my entire body by what I realized are bed bug bites!
The staff on the other hand, has been friendly and kind and have tried to be as accommodating as possible. However, upon being awoken in the middle of the night tonight and finding myself covered in bed bug bites I will be demanding a full refund for my entire stay when the manager arrives in the morning!
I will also be contacting the Phoenix city health department to file a formal complaint as well. THIS MOTEL IS A HEALTH RISK!