A heated pool, open 8:00 AM to midnight, pool loungers
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Reviews of Caliente Tropics Hotel

3.5 out of 5
Caliente Tropics Hotel
411 E Palm Canyon Drive, Palm Springs, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 440 out of 1010 reviews" "
Rating 8 - Good. 280 out of 1010 reviews" "
Rating 6 - Okay. 162 out of 1010 reviews" "
Rating 4 - Poor. 79 out of 1010 reviews" "
Rating 2 - Terrible. 49 out of 1010 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Lisa

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not as advertised...This is not an upscale boutique resort hotel!! The staff, mainly edna and manager Jose were very rude, no customer service. Rooms are outdated,phone does not work, refrigerator broken, shower knob just spins round and round. Only goood thing was the pool.
Stayed 2 nights in May 2024

8/10 Good

William

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great Pool
Stayed 2 nights in May 2024
Response from Caliente Tropics on 22 May 2024
Hello William,Thank you for staying with us we appreciate your feedback.

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i've been here about 20 times I love it. I've stayed so many places. I always come back here where it is comfortable. The pools open late. The food is great and Sanchos OMG and the service was excellent.
Stayed 1 night in May 2024
Response from Caliente Tropics on 22 May 2024
Hello Donna,Thank you for staying with us we appreciate your feedback.

8/10 Good

Jean

Travelled with partner
Liked: Staff & service, amenities
Great theme to the property. The room did show wear and tear. Great pool area. Noisy due to motor lodge style of hotel.
Stayed 5 nights in Feb 2024
Response from Caliente Tropics on 20 May 2024
Thank you for staying with us we appreciate your feedback.

8/10 Good

Bonnie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant environment
Stayed 1 night in May 2024
Response from Caliente Tropics on 20 May 2024
Thank you for staying with us we appreciate your feedback.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bartender staff is great!
Stayed 2 nights in May 2024
Response from Caliente Tropics on 14 May 2024
Thank you for staying with us we appreciate your feedback.

4/10 Poor

Michael

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Found a 2" dead cockroach in the bathtub.
Stayed 1 night in May 2024
Response from Caliente Tropics on 13 May 2024
Thank you for staying with us we appreciate your feedback

10/10 Excellent

John, Prescott

Liked: Cleanliness, staff & service, property conditions & facilities
Very cute 60’s Tiki Vibe hotel, it’s old but pretty well kept, Remember it’s not to Hilton so don’t expect it, very cool place, love the Tiki Bar
Stayed 1 night in May 2024
Response from Caliente Tropics on 10 May 2024
Thank you for staying with us we appreciate your feedback

4/10 Poor

PEDRO HENRIQUE

Travelled with partner
Disliked: Amenities, property conditions & facilities
Check in was easy and quick. Loved the ambience around the pool area. Room was very (as in very) dated, with a few things broken. Ask for a room with no carpet if you’re very allergic. You can feel the springs in the bed and not much cushion. If you’re staying as a family reconsider a little more. It’s an okay hotel but wouldn’t stay there again.
Stayed 3 nights in May 2024
Response from Caliente Tropics on 10 May 2024
Thank you for staying with us we appreciate your feedback

10/10 Excellent

Leonardo

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ambience at pool area it is very good and jacuzzi super quiet no street noises bed are very comfortable.
Stayed 1 night in May 2024
Response from Caliente Tropics on 9 May 2024
Thank you for staying with us we appreciate your feedback

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was in town for Coachella weekend2 and the staff rocked - check in was super easy. i had two rooms. excellent staff
Stayed 5 nights in Apr 2024
Response from Caliente Tropics on 6 May 2024
Thank you for staying with us we appreciate your feedback

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Caliente Tropics on 6 May 2024
Thank you for staying with us we appreciate your feedback

8/10 Good

mitch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very low key and quiet. Quaint and fun tiki theme with beautiful views from the pool area.
Stayed 1 night in Apr 2024
Response from Caliente Tropics on 29 Apr 2024
Thank you for staying with us we appreciate your feedback.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Caliente Tropics on 29 Apr 2024
Thank you for staying with us we appreciate your feedback.

4/10 Poor

Alex

Travelled with partner
Disliked: Property conditions & facilities
The room was really old. Needs updating the fan squeaked all night.
Stayed 1 night in Apr 2024
Response from Caliente Tropics on 27 Apr 2024
Thank you for staying with us we appreciate your feedback

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, great staff, love the fact that it’s so close to town
Stayed 3 nights in Jan 2024
Response from Caliente Tropics on 26 Apr 2024
Thank you for staying with us we appreciate your feedback

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old school quaint and great location.
Stayed 1 night in Apr 2024
Response from Caliente Tropics on 26 Apr 2024
Thank you for staying with us we appreciate your feedback

10/10 Excellent

Alexandra

Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great staff! Super dog friendly! Amenities were great and super relaxing atmosphere! Could use some upgrades in the rooms. But will be willing to stay here again.
Stayed 2 nights in Apr 2024
Response from Caliente Tropics on 24 Apr 2024
Thank you for choosing the Caliente Tropics Hotel. We appreciate your feedback and look forward to your future stay with us.

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place so much. Sanchos restaurant is so delicious, The Reef has incredible drinks, and La Fern has Matty the best bartender ever. The facility is clean, and the check in process is seamless. The birds inside the front are so cute. I will never not stay here. This is the place.
Stayed 1 night in Apr 2024
Response from Caliente Tropics on 22 Apr 2024
Hello Michelle, Thank you for staying with use we appreciate your feedback.

8/10 Good

Emil

Liked: Cleanliness, staff & service
Pleasant facility with motel-styled rooms. Everything worked fine although the lamps are falling apart. The only problem was the wi-fi with poor connection for a lot of time.
Stayed 5 nights in Apr 2024
Response from Caliente Tropics on 22 Apr 2024
Hello Emil, Thank you for staying with us we appreciate your feedback.

6/10 Okay

Carlos

Liked: Cleanliness, staff & service
Someone 💩 at the pool and they just removed the 💩 from the water and let the people go inside again, i noticed that's why i didn’t go inside the pool , but that's unsafe for everyone
Stayed 1 night in Apr 2024
Response from Caliente Tropics on 21 Apr 2024
Hello Carlos, We appreciate your feedback.

8/10 Good

Teresa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was rude. Didn’t even say hello when we walked in the door.
Stayed 2 nights in Mar 2024
Response from Caliente Tropics on 19 Apr 2024
Thank you for staying with us we appreciate your feedback

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel property is very scenic with a beautiful pool and pool area. There is a restaurant/bar overlooking the pool . The rooms were fine. A bit dated and older but clean. Beds were good. I would recommend this hotel and would stay here again. Good value.
Stayed 1 night in Apr 2024
Response from Caliente Tropics on 17 Apr 2024
Thank you for choosing the Caliente Tropics Hotel. We appreciate your feedback and look forward to your future stay with us.

4/10 Poor

Lyndie

Travelled with partner
Disliked: Cleanliness, staff & service
We reallyyy wanted to love this place! First, none of the staff was cheerful and friendly, except at the mexican restaurant. The room looked like they tried, but missed the mark. Carpet is FILTHY, bed bit super comfy, Bathroom small, furniture damaged, etc. Pool needs cleaning. Was very cloudy and full of leaves.
Stayed 1 night in Apr 2024
Response from Caliente Tropics on 14 Apr 2024
We are sorry to hear about your most recent experience please reach out for assistance.

6/10 Okay

Tamara

Travelled with partner
The one positive thing I will say is that the location was perfect. Close to a great coffee shop and great view of the mountain. Then comes the negative, we had high hopes for this property but were severely underwhelmed. When we arrived there was a wedding going on, which was great to see… however, after a long day of hiking it wasn’t pleasant that it went to 10pm and was loud. I am all for weddings but I wish we would have known that prior to booking because we would have made other arrangements. Next when we entered the room there was a stain on the bed and hair in the bathroom. Also the shower drain didn’t go down and I was grossed out severely. Poor plumbing as well. When asked for help, there was no one to help. Normally we do Airbnbs and this just secured the reason why we will continue to do so.
Stayed 1 night in Apr 2024
Response from Caliente Tropics on 8 Apr 2024
Hello Tamara, Thank you for staying with us we appreciate your feedback.

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities
It was quiet and clean. Good size pool and easy access to the bar
Stayed 2 nights in Apr 2024
Response from Caliente Tropics on 6 Apr 2024
Thank you for staying with us we appreciate your feedback.

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
TV did not work. Check in did not go smooth.
Stayed 1 night in Apr 2024
Response from Caliente Tropics on 6 Apr 2024
Thank you for staying with us we appreciate your feedback.

6/10 Okay

Scott, Lynnwood

Liked: Staff & service
Stayed 3 nights in Mar 2024
Response from Caliente Tropics on 6 Apr 2024
Thank you for staying with us we appreciate your feedback.

10/10 Excellent

Amanda

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pet friendly stay
Stayed 1 night in Mar 2024
Response from Caliente Tropics on 3 Apr 2024
Thank you for staying with us we appreciate your feedback.

8/10 Good

Donabel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was friendly & accommodating
Stayed 2 nights in Mar 2024
Response from Caliente Tropics on 1 Apr 2024
Hello Donabel, Thank you for staying with us we appreciate your feedback.

10/10 Excellent

leslie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the throw back Tiki vibe! Motel and pool with tiki bar beautiful mountain backdrop!
Stayed 3 nights in Mar 2024
Response from Caliente Tropics on 1 Apr 2024
Hello Leslie. Thank you for staying with us we appreciate your feedback.

2/10 Terrible

Alysia

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Old dated refurbished overpriced motel 6 hotel with dingy carpet, peeling wallpaper and old mattresses. Looked more like a tiki room with dated floor plan and bathroom. I should have known when there was a no refund policy that this was a low budget motel. Still cannot believe how much they charged. No complementary sundries in the bathroom either.
Stayed 1 night in Mar 2024
Response from Caliente Tropics on 1 Apr 2024
We are sorry to hear about your most recent experience please reach out for assistance.

10/10 Excellent

Elizabeth E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Caliente Tropics on 1 Apr 2024
Hello Elizabeth. Thank you for staying with us we appreciate your feedback.

10/10 Excellent

Brian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the vibe here; very helpful staff and beautifully landscaped. We will be back!
Stayed 1 night in Mar 2024
Response from Caliente Tropics on 30 Mar 2024
Hello BrianThank you for staying with us we appreciate your feedback.

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I dont think I'll ever stay anywhere else now in Palm Springs. This hotel has all i need. Amazing tiki bar, excellent Mexican restaurant with the BEST chips and salsa I've ever had, and the speakeasy LaFern bar with Matty the Marvelous serving up some of the best cocktail creations. The rooms were clean, and sufficient. While the bathroom was small and cramped, the rest of the property made up for it. Such a gem for a nice price!
Stayed 3 nights in Mar 2024
Response from Caliente Tropics on 30 Mar 2024
Hello MichelleThank you for staying with us we appreciate your feedback.

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Superb ambiance, clean and spacious. Great pool area
Stayed 3 nights in Mar 2024
Response from Caliente Tropics on 28 Mar 2024
Thank you for staying with us we appreciate your feedback

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower temp had a mind of its own.
Stayed 3 nights in Mar 2024
Response from Caliente Tropics on 28 Mar 2024
Thank you for staying with us we appreciate your feedback

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two dining options at the hotel. Few minutes by car to downtown Palm Springs. Also minutes away by car to Indian Canyons. The pool is great!
Stayed 3 nights in Mar 2024
Response from Caliente Tropics on 28 Mar 2024
Thank you for staying with us we appreciate your feedback

8/10 Good

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Caliente Tropics on 25 Mar 2024
Hello Shari, Thank you for staying with us we appreciate your feedback.

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
Thoroughly enjoyable and a blast to the past. Great tiki bar and amenities. Friendly and helpful staff. A real ‘old Palm Springs’ vibe. I love it!
Stayed 6 nights in Mar 2024
Response from Caliente Tropics on 22 Mar 2024
Thank you for staying with us we appreciate your feedback

4/10 Poor

Jessica

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
The hotel is old but maintained well enough. The rooms are clean enough. The pool area is the best thing about the hotel. Now for the negatives. There were 4 of us on the registration. They had only 2 sets of towels/wash cloths and 3 pool towels in the room. I shouldn’t have to request more towels when clearly there are 4 people in the room. Maid service came everyday but did not swap out the wet pool towels even though they were thrown inside the shower. She did however take the regular towel that was on top of the pool towels so I know she saw the wet pool towels. Also there was a huge crack under the door. People would be standing out on the balcony smoking and the smell would come under the door. Also there are no safety chains/locks on the door. Some man was being belligerent in the middle of the night and I had to open the door to tell him to be quiet because I have sleeping kids. It would have been safer had I had a safety chain to open the door slightly to talk to him. There was zero soap/shampoo/conditioner in the bathroom. There is no microwave in the rooms and if you want one they charge you $15 to have one in your room. I wouldn’t stay at this hotel again.
Stayed 3 nights in Mar 2024
Response from Caliente Tropics on 21 Mar 2024
Thank you for staying with us we appreciate your feedback

4/10 Poor

Samer

Travelled with family
Disliked: Cleanliness
Poor property management
Stayed 2 nights in Mar 2024
Response from Caliente Tropics on 21 Mar 2024
Thank you for staying with us we appreciate your feedback

10/10 Excellent

Derek

Great service and room
Stayed 1 night in Mar 2024
Response from Caliente Tropics on 19 Mar 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Priya

Disliked: Property conditions & facilities
Response from Caliente Tropics on 20 Mar 2024
Thank you for staying with us we appreciate your feedback

10/10 Excellent

Dobrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 2 Queen Beds Suite has large sitting area with a couch, an armchair and coffee table. There are two good restaurants on site, and a coffee shop close by.
Stayed 5 nights in Mar 2024
Response from Caliente Tropics on 19 Mar 2024
Thank you for staying with us we appreciate your feedback.

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Caliente Tropics on 18 Mar 2024
Thank you for staying with us we appreciate your feedback.

6/10 Okay

Yimin

Stayed 1 night in Mar 2024
Response from Caliente Tropics on 18 Mar 2024
Thank You for staying with us we appreciate your feedback.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to everything. One of the best Mexican restaurant around. I could eat there every day! Loved the pool and jacuzzi. Cool vibe for the outside of the hotel. House keeping is flexible and friendly.
Stayed 5 nights in Mar 2024
Response from Caliente Tropics on 17 Mar 2024
Thank you for your feedback! We are glad you enjoyed your stay. Hope to see you again soon!

8/10 Good

McKinney

Liked: Cleanliness, staff & service, property conditions & facilities
Great pool area. Property needs some upgrades, especially the bathrooms. Blackout curtains would be helpful for sleeping.
Stayed 6 nights in Feb 2024
Response from Caliente Tropics on 18 Mar 2024
Thank you for staying with us we appreciate your feedback.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Caliente Tropics on 17 Mar 2024
Thank you for staying with us we appreciate your feedback.