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Dear Graham, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all our department leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Front DeskSincerely,Front Desk
Room was very spacious and toilet clean, excellent and modern decorations.
Edward
Stayed 1 night in Apr 2024
Response from Front Desk on 1 May 2024
Good Morning,On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all our department leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Kind Regards,Front Desk
All staff very pleasant , welcoming and helpful. Very good value for money
Julie
Stayed 1 night in Apr 2024
Response from Front Desk on 1 May 2024
Good Morning,On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all our department leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Kind Regards,Front Desk
10/10 Excellent
Patel
Travelled with family
24 Mar 2024
Liked: Amenities
Really enjoyed our stay. Great value for money. Very spacious tastefully decorated suite.
Patel
Stayed 2 nights in Mar 2024
Response from sd on 13 Apr 2024
Dear Patel,Thank you for taking the time to share your positive experience with us. We are glad to hear that you enjoyed your stay and that our team was able to provide you with excellent service. We hope to be able to welcome you back soon for another wonderful stay.Sincerely,Front Desk
Dear Tony,Thank you for taking the time to share your positive experience with us. We are glad to hear that you enjoyed your stay and that our team was able to provide you with excellent service. We hope to be able to welcome you back soon for another wonderful stay.Sincerely,Front Desk
Stay here often nice peaceful location, very friendly staff
Gordon
Stayed 1 night in Feb 2024
Response from SD on 9 Feb 2024
Dear Mr. Gordon,On behalf of the entire hotel team, I want to thank you for your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all our department leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Kind regards,Front Desk
Hotel was very quiet and no one at bar to serve. Evening meal menu very limited. Gone from up market to pub grub. Steak £35 and does not even include a side salad/ chips or anything. A real let down. We have stayed here many times. Worst meal we have had.
Breakfast nice but someone clearing the table as you are eating is rude.
Verified traveller
Stayed 1 night in Jan 2024
Response from SD on 9 Feb 2024
Dear Guest,We apologize for the disappointing experience you had during your recent stay. Your feedback is valuable to us, and we will address your concerns promptly. Please know that we are committed to improving and hope to welcome you back for a better experience in the future.Kind regards,Front Desk
Fantastic value! Room very spacious and comfortable.
Natasha
Stayed 1 night in Dec 2023
Response from SD on 31 Dec 2023
Dear Natasha,Thank you for taking the time to review your recent stay with us at the Delta Marriott Northampton. I am delighted to learn that you thoroughly enjoyed your stay with us.We do hope to welcome you back again soon in 2024.Kind regards, Front Desk
10/10 Excellent
Harvinder
23 Dec 2023
Harvinder
Stayed 1 night in Dec 2023
Response from The Front Office Team on 14 Jan 2024
Dear Guest,Thank you for your feedback. We look forward to welcoming you back to our hotel soon.Kind regards,The Front Office Team
Upgrade has made huge difference. Looks vibrant and clean and highly functional. Staff all very friendly and made our stay so very comfortable and enjoyable. Thanks to all!
Kevin
Stayed 5 nights in Dec 2023
Response from The Front Office Team on 12 Dec 2023
Dear Kevin,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team
Great quiet location, comfy bed good shower, perfect for a stop over
Gordon
Stayed 1 night in Nov 2023
Response from The Front Office Team on 12 Dec 2023
Dear Gordon,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team
Dear Brian,Thank you for taking the time to tell us about your experience at Delta Hotels Marriott Northampton. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing to stay at the Marriott Northampton.Sincerely,Front Desk
Dear Robin,Thank you for taking the time to review your recent stay with us at Delta Hotels Marriott Northampton.I am delighted to learn that you thoroughly enjoyed your stay with us.We do hope to welcome you back again soon..Sincerely,Front Desk
Hotel is rather isolated but easy driving from the motorway. Taxi into town cost £8.
Rita
Stayed 2 nights in Nov 2023
Response from SD on 20 Nov 2023
Dear Rita,Thank you for taking the time to review your recent stay with us at Delta Hotels Marriott Northampton.I am delighted to learn that you thoroughly enjoyed your stay with us.We do hope to welcome you back again soon.Sincerely,Front Desk
10/10 Excellent
AMANDA
11 Nov 2023
AMANDA
Stayed 1 night in Nov 2023
Response from The Front Office Team on 12 Nov 2023
Dear Amanda,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team
Price for food and drink was excessive, £2-50 for a bag of Walkers Crisps, £2 for a small can of water, breakfast an extra £18 per person, after charging me £120 for a basic twin room would of thought breakfast would be included.
Probably will not stay there again.
Ian
Stayed 1 night in Oct 2023
Response from SD on 2 Nov 2023
Dear Daniel,Thank you for choosing to stay at Delta Hotels by Marriott Northampton. We also acknowledge your concerns regarding the high food prices, and we greatly appreciate your feedback. We will take this into consideration as we constantly strive to enhance our services.Thank you once again for choosing to stay with us, and we look forward to your next visit.Kind regards,The Reception Team
4/10 Poor
Jay
17 Oct 2023
Absolutely terrible and overpriced restaurant. Avoid.
Jay
Stayed 1 night in Oct 2023
Response from SD on 19 Oct 2023
Dear JayWe are sorry to hear that you had such a negative experience at our restaurant. We apologize for any disappointment and inconvenience caused during your visit.We have shared your feedback with our restaurant team.We value your patronage and hope to have the opportunity to welcome you back for a better dining experience in the future.Sincerely,Hotel Reception
8/10 Good
Stewart
15 Oct 2023
Stewart
Stayed 1 night in Oct 2023
Response from The Front Office Team on 17 Oct 2023
Dear Stewart,Thank you for your feedback, we look forward to welcoming you back to our hotel soon.Kind regards,The Front Office Team
10/10 Excellent
Timoth
24 Sept 2023
Timoth
Stayed 1 night in Sep 2023
Response from The Front Office Team on 25 Sept 2023
Dear Timoth ,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team
Response from The Front Office Team on 22 Sept 2023
Dear Terry ,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team
Response from The Front Office Team on 18 Sept 2023
Dear Anonymous,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations; particularly "Name of Associate". We will be sure to share your kind words with him/her.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team
8/10 Good
Simon
9 Sept 2023
Nice modern hotel
Simon
Stayed 1 night in Sep 2023
Response from The Front Office Team on 18 Sept 2023
Dear Simon,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations; particularly "Name of Associate". We will be sure to share your kind words with him/her.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team
Response from The Front Office Team on 18 Sept 2023
Dear James,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations; particularly "Name of Associate". We will be sure to share your kind words with him/her.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team
Goood location. Easy access to shopping centre and parks.
Vadney
Stayed 3 nights in Aug 2023
Response from The Front Office Team on 18 Sept 2023
Dear Vadney,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations; particularly "Name of Associate". We will be sure to share your kind words with him/her.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team
10/10 Excellent
Natalie
28 Aug 2023
Natalie
Stayed 1 night in Aug 2023
Response from The Front Office Team on 18 Sept 2023
Dear Natalie,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations; particularly "Name of Associate". We will be sure to share your kind words with him/her.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team
Response from The Front Office Team on 18 Sept 2023
Dear Maris,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations; particularly "Name of Associate". We will be sure to share your kind words with him/her.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team
10/10 Excellent
mark
26 Aug 2023
mark
Stayed 1 night in Aug 2023
Response from The Front Office Team on 27 Aug 2023
Dear Mark ,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team
Very nice hotel peaceful until 5.00am then traffic noise from dual carriageway, this my only issue apart from that good bed good pillows and good food. Plus free secure parking
Gordon
Stayed 1 night in Aug 2023
Response from Front Desk on 25 Aug 2023
Dear Gordon,On behalf of the entire hotel team, I want to thank you for sharing your positive feedback with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the relevant departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!Kind Regards,Front Desk
10/10 Excellent
James
13 Aug 2023
James
Stayed 1 night in Aug 2023
Response from The Front Office Team on 14 Aug 2023
Dear James,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team
Lovely staff, nice room and decent food. Will stay again.
Andrew
Stayed 1 night in Jul 2023
Response from The Front Office Team on 30 Jul 2023
Dear Andrew,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team
8/10 Good
Jeff
30 Jul 2023
Jeff
Stayed 1 night in Jul 2023
Response from Front Desk on 25 Aug 2023
Dear Jeff,On behalf of the entire hotel team, I want to thank you for sharing your positive feedback with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the relevant departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!Kind Regards,Front Desk
Response from The Front Office Team on 30 Jul 2023
Dear Avi,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team
Dear Peter,On behalf of the entire hotel team, I want to thank you for sharing your positive feedback with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the relevant departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Thank youKind Regards,Front Desk
Dear Guest,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations in some points. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this experience from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Thank YouKind Regards,Front Desk
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing your positive feedback with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the relevant departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Thank YouKind Regards,Front Desk
10/10 Excellent
Ethan
27 Jun 2023
Ethan
Stayed 2 nights in Jun 2023
Response from Front Desk on 30 Jun 2023
Dear Ethan, Thank you for your feedback, your comments have been passed to the relevant departments.
Response from The Front Office Team on 26 Jun 2023
Dear Joe, Thank you for your feedback, your comments have been passed to the relevant departments. Kind regards, The Front Office Team
10/10 Excellent
Nemish
15 Jun 2023
Liked: Cleanliness, staff & service
Good
Nemish
Stayed 1 night in Jun 2023
Response from The Front Office Team on 16 Jun 2023
Dear Nemish ,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team
No working aircon in room 358. No fan available.
Very poor sleep during these hot nights
Dave
Stayed 1 night in Jun 2023
Response from The Front Office Team on 16 Jun 2023
Dear Dave,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback, your comments have been passed to the relevant departments.Thank you for taking the time to share your stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team
10/10 Excellent
Martin
11 Jun 2023
Martin
Stayed 1 night in Jun 2023
Response from The front Office Team on 16 Jun 2023
Dear Martin,Thank you for choosing Delta Hotels by Marriott Northampton for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us.We strive to provide our guests with the highest level of comfort and service, and we are thrilled to hear that our efforts have not gone unnoticed. Our team of dedicated professionals is committed to providing exceptional service, and we are pleased to hear that our team exceeded your expectations.Thank you for taking the time to share your positive stay with us. We hope to have the pleasure of welcoming you back to Delta Hotels by Marriott Northampton soon.Yours Sincerely,The Front Office Team
Dear Jurgen,On behalf of the entire hotel team, I want to thank you for sharing your feedback.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Front Desk