Garden

Reviews of Hilton Northampton

4 out of 5
Hilton Northampton
100 Watering Lane, Collingtree, Northampton, England

Reviews

8.4

Very good

Rating 10 - Excellent. 365 out of 826 reviews" "
Rating 8 - Good. 280 out of 826 reviews" "
Rating 6 - Okay. 109 out of 826 reviews" "
Rating 4 - Poor. 45 out of 826 reviews" "
Rating 2 - Terrible. 27 out of 826 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

lizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely kept facility.
Stayed 1 night in Mar 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay. Took a long time to check out
Stayed 1 night in Jan 2024
Response from Aimee - Reception Manager on 3 Mar 2024
Thank you for taking the time to review your recent stay with us.Your comments will enable us to continually improve and exceed our standards. Please be confident that we will follow-up on the point you have outlined to avoid recurrence. The time taken along with the effort made to share your comments with us is most appreciated.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Subin on 24 Jan 2024
Thank you for taking the time to complete one of our Guest Satisfaction questionnaires following your recent stay with us here at the Hilton Northampton. Your feed-back enables us to improve our service delivery. We look forward to welcoming you again soonRegards,SubinGuest Relations Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from subin on 24 Jan 2024
Thank you for taking the time to complete one of our Guest Satisfaction questionnaires following your recent stay with us here at the Hilton Northampton. Your feed-back enables us to improve our service delivery. We look forward to welcoming you again soonRegards,Team Hilton Northampton

8/10 Good

MUNYARADZI

Stayed 1 night in Dec 2023
Response from Subin on 24 Jan 2024
Greetings from Hilton Northampton!!!Thank you for taking the time to share your experience about your recent stay at the Hilton Northampton.Your feed-back enables us to improve our service delivery. We look forward to welcoming you again soon.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff really friendly. Room comfortable and quiet.
Stayed 1 night in Dec 2023
Response from Subin on 24 Jan 2024
Greetings from Hilton Northampton!Thank you for taking the time to express your feedback to us.I am delighted to see you had a pleasant stay with us and the team provided excellent service.Your appreciation has been shared with my team and we are motivated to strive for excellence.We look forward to welcoming you back soon!Regards,SubinGuest Relations ManagerHilton Northampton

8/10 Good

Bernadette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay…shame the pool and spa are no longer there.
Stayed 1 night in Dec 2023
Response from Subin on 24 Jan 2024
Dear Guest, Greetings from Hilton Northampton!!!Thank you for taking the time to share your experience about your recent stay at the Hilton Northampton. I am delighted to see that you enjoyed your time with us. Your feed-back enables us to improve our service delivery. We sincerely appreciate your feedback.Regards,Team Hilton Northampton

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service
Great staff
Stayed 1 night in Nov 2023
Response from Subin on 24 Jan 2024
Greetings from Hilton Northampton!Thank you for taking the time to express your feedback to us.I am delighted to see you had a pleasant stay with us and the team provided excellent service.Your appreciation has been shared with my team and we are motivated to strive for excellence.We look forward to welcoming you back soon.Kind regards,SubinGuest Relations ManagerHilton Northampton

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice stay
Really nice stay, staff were so friendly and accomidating.
Stayed 2 nights in Nov 2023
Response from Subin on 24 Jan 2024
Dear Guest,Thank you for staying at Hilton Northampton and we appreciate your time to post feedback of your experience.I am elated to read your review and to note that you had the most memorable experience at our hotel and the team looked after you well.Thank you once again for your positive review. We assure you of our best service and attention at all times.We would be thrilled to welcome you back again soon, thank you for your patronage and we look forward to it.

8/10 Good

Jane

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Bedroom was clean and very comfortable but in need of refurbishment. Breakfast was excellent. Staff are very good, friendly and helpful.
Stayed 1 night in Nov 2023
Response from Daisy on 19 Nov 2023
Greetings from Hilton Northampton!Thank you for taking the time to express your feedback to us.I am delighted to see you had a pleasant stay with us and the team provided excellent service.Thank you for your positive comment on breakfast, the team will be delighted to hear your feedback.I do apologize that the bedrooms did not fit your expectation, we are hopefully going to be able to start planning improvements for guest rooms shortly.We appreciate your comments and they will be passed onto management.I hope we have the pleasure of welcoming you back in the near future.Kind regards,Daisy BillReception Supervisor

10/10 Excellent

Mark

Stayed 1 night in Oct 2023
Response from Daisy on 24 Oct 2023
Greetings from Hilton Northampton!Thank you for taking the time to express your feedback to us.I am delighted to see you had a pleasant stay with us and the team provided excellent service.Your appreciation has been shared with my team and we are motivated to strive for excellence.We look forward to welcoming you back soon.Kind regards,Daisy BillReception Supervisor

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Subin on 22 Oct 2023
Thank you for taking the time to complete one of our Guest Satisfaction questionnaires following your recent stay with us here at the Hilton Northampton. Your feed-back enables us to improve our service delivery. We look forward to welcoming you again soon.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Staff are excellent, but building is seriously tired. Cracked floor tiles all over. Walls yellow with damp. Fridge just dumped on room floor. Not nasty by any measure, but not what you'd expect of a Hilton
Stayed 1 night in Oct 2023
Response from Team Hilton Northampton on 22 Oct 2023
Thank you for taking the time to review your recent stay with us.Please accept my sincerest apologies for any inconvenience experienced during your visit. Your comments will enable us to continually improve and exceed our standards. Please be confident that we will follow-up on the points you have outlined to avoid recurrence. The time taken along with the effort made to share your comments with us is most appreciated.

10/10 Excellent

Stephen

Stayed 1 night in Sep 2023
Response from Hilton Northampton on 30 Sept 2023
Thank you for taking the time to complete one of our Guest Satisfaction questionnaires following your recent stay with us here at the Hilton Northampton. Your feed-back enables us to improve our service delivery. We look forward to welcoming you again soon.

10/10 Excellent

sally

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and courteous staff. Nice property and very clean. Great food. Location wise you definitely need a car to get around. The hotel has access to a great local taxi service though.
Stayed 2 nights in Sep 2023
Response from Hilton Northampton on 30 Sept 2023
Dear Guest,Thank you for staying at Hilton Northampton and we appreciate your time to post feedback of your experience.I am elated to read your review and to note that you had the most memorable experience at our hotel and the team looked after you well.Thank you once again for your positive review. We assure you of our best service and attention at all times.We would be thrilled to welcome you back again soon, thank you for your patronage and we look forward to it.

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Not exactly living up to the brand
Room was a 3/5 at most -shower was leaking, there fire under powered fan was noises and had to be on over night as no actual a/c Bar was severely over priced Parking was over priced too
Stayed 1 night in Sep 2023
Response from Hilton Northampton on 30 Sept 2023
Thank you for taking the time to review your recent stay with us.Please accept my sincerest apologies for any inconvenience experienced during your visit. Your comments will enable us to continually improve and exceed our standards. Please be confident that we will follow-up on the points you have outlined to avoid recurrence. The time taken along with the effort made to share your comments with us is most appreciated.

6/10 Okay

Francis

Travelled with family
Liked: Staff & service
Renovation going on Paint smell
Stayed 1 night in Sep 2023
Response from Team Hilton Northampton on 14 Sept 2023
Thank you for taking the time to complete one of our Guest Satisfaction questionnaires following your recent stay with us here at the Hilton Northampton. Your feed-back enables us to improve our service delivery. We look forward to welcoming you again soon.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Very nice front desk staff, and cleaning staff especially Simona who helped me with my bags when she saw me struggling. The hotel is a little dated, but apart from that a fine stay.
Stayed 3 nights in Aug 2023
Response from Team Hilton Northampton on 14 Sept 2023
Dear Guest, Greetings from Hilton Northampton!!!Thank you for taking the time to share your experience about your recent stay at the Hilton Northampton. I am delighted to see that you enjoyed your time with us. Your feed-back enables us to improve our service delivery. We sincerely appreciate your feedback. We will take your comment under consideration as we continually work to improve our guest experience.We would be thrilled to welcome you back again soon, thank you for your patronage and we Look forward to it.

10/10 Excellent

Colm

Liked: Cleanliness, staff & service, property conditions & facilities
Super-helpful staff; excellent rooms with ample space; a very impressive breakfast - highly recommended.
Stayed 1 night in Aug 2023
Response from Subin on 28 Aug 2023
Greetings from Hilton Northampton!!!Thank you for taking the time to share your experience about your recent stay at the Hilton Northampton.Thank you for your positive comments. It’s always a pleasure to read positive comments about the team members.It is our aim to make every guest feel cared for and respected throughout stay and booking with the Hilton Worldwide.We try going above and beyond in maintaining our standards.We very much look forward to welcoming you back again.

6/10 Okay

Dan

Stayed 1 night in Aug 2023
Response from Subin on 28 Aug 2023
Greetings from Hilton Northampton!!!Thank you for taking the time to share your experience about your recent stay at the Hilton Northampton.Thank you for your positive comments. It’s always a pleasure to read positive comments about the team members.It is our aim to make every guest feel cared for and respected throughout stay and booking with the Hilton Worldwide.We try going above and beyond in maintaining our standards.We very much look forward to welcoming you back again.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Team Hilton Northampton on 28 Aug 2023
Greetings from Hilton Northampton!!!Thank you for taking the time to share your experience about your recent stay at the Hilton Northampton.Your feed-back enables us to improve our service delivery. We look forward to welcoming you again soon.

8/10 Good

Lindaly

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It is an older hotel and the rooms were not what I would expect a Hilton to be. Although the staff were very friendly and it was very clean.
Stayed 3 nights in Aug 2023
Response from Team Hilton Northampton on 26 Aug 2023
Dear Lindaly,Thank you for providing us with a review on your recent stay with us. your feedback is really important to us and it helps us in improving our service delivery. We will review your comment on rooms and its décor. We would like to thank you once again for taking time to provide us with a review. we look forward to welcoming you.

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from SD on 24 Aug 2023
Dear Guest,Thank you for taking the time to review your recent stay with us at the Hilton Northampton. I am delighted to learn that you enjoyed your stay with us.We do hope to welcome you back again soon.Kind regards, Shyan DiazReception Manager

10/10 Excellent

Ciprian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely place to stay with a good atmosphere and good food
Stayed 1 night in Aug 2023
Response from SD on 24 Aug 2023
Dear Guest,Thank you for taking the time to review your recent stay with us at the Hilton Northampton. I am delighted to learn that you enjoyed your stay with us.We do hope to welcome you back again soon.Kind regards, Shyan DiazReception Manager

10/10 Excellent

Brian

Stayed 1 night in Aug 2023
Response from subin on 14 Sept 2023
Thank you for taking the time to complete one of our Guest Satisfaction questionnaires following your recent stay with us here at the Hilton Northampton. Your feed-back enables us to improve our service delivery. We look forward to welcoming you again soon.

10/10 Excellent

C J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service experience
Excellent service. The staff went far beyond what i would expect of even the best hotels. Lovely people. The hotel itself is 80's new. Well looked after, large, lots of parking, clean and excellent breakfast.
Stayed 1 night in Aug 2023
Response from SD on 24 Aug 2023
Dear C J,We very much appreciate your positive review and thank you for taking the time to review your recent stay with us at the Hilton Northampton. I am delighted to learn that you enjoyed your stay with us.We do hope to welcome you back again soon.Kind regards, Shyan DiazReception Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from SD on 24 Aug 2023
Dear guest, Thank you for taking the time to write a review following your recent stay with us at the Hilton Northampton. We hope to welcome you back again soon. Kind Regards, Shyan DiazReception Manager

8/10 Good

Jay-lee

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Subin on 18 Aug 2023
Thank you for taking the time to complete one of our Guest Satisfaction questionnaires following your recent stay with us here at the Hilton Northampton. Your feed-back enables us to improve our service delivery. We look forward to welcoming you again soon.

10/10 Excellent

Daniel

Stayed 1 night in Aug 2023
Response from Subin on 18 Aug 2023
Thank you for taking the time to complete one of our Guest Satisfaction questionnaires following your recent stay with us here at the Hilton Northampton. Your feed-back enables us to improve our service delivery. We look forward to welcoming you again soon.

8/10 Good

Georgina

Stayed 1 night in Aug 2023
Response from Subin on 18 Aug 2023
Thank you for taking the time to complete one of our Guest Satisfaction questionnaires following your recent stay with us here at the Hilton Northampton. Your feed-back enables us to improve our service delivery. We look forward to welcoming you again soon.

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great room, delicious breakfast
Lovely staff, very friendly welcome, great room. The breakfast was delicious but the evening meal could have been better. My curry tasted a bit watered down and out of a jar, the rice and Nan bread was tasteless.
Stayed 1 night in Aug 2023
Response from Team Hilton Northampton on 18 Aug 2023
Thank you for taking the time to provide feedback on your recent stay with us here at the Hilton Northampton. Your feed-back enables us to improve our service delivery. I am happy to know that the staff were amazing. Please accept my apologies for the inconvenience due to the food served. We look forward to welcoming you again soon.

10/10 Excellent

Ross

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Team Hilton Northampton on 2 Aug 2023
Dear Ross,Thank you for choosing to stay with us at the Hilton Northampton.As always it is a pleasure to receive a positive review and I am grateful that you have taken the time to share your experience with others. We hope to welcome you back again soon.

10/10 Excellent

andrew

Stayed 4 nights in Jul 2023
Response from Team Hilton Northampton on 28 Jul 2023
Dear Andrew,Thank you for providing us with a review on your recent stay with us. We are happy that you enjoyed your stay with usWe would be thrilled to welcome you back again soon, thank you for your patronage and we Look forward to it.

8/10 Good

Mohmmed Elhassan

Stayed 1 night in Jul 2023
Response from Team Hilton Northampton on 9 Aug 2023
Dear Guest,Thank you for your feedback on your recent stay with us. Your feedback enables us to improve our service delivery. We will be thrilled to welcome you back to Hilton Northampton.

2/10 Terrible

Pauline

Travelled with family, Travelled with partner
Disliked: Staff & service, property conditions & facilities
Very noisy, banging doors & kids running around at 7 in the morning. Disgusting that I had to pay for parking after already paid for the room 😡 Would never stay there again.
Stayed 1 night in Jul 2023
Response from Team Hilton Northampton on 7 Jul 2023
Dear Guest,Thank you for providing us with a review on your recent stay with us. I am really sorry that you are not happy with your stay, Please accept my apologies on behalf of the entire team. Regarding the car parking charges, we introduced safety measures like ANPR system and barriers due to an increase of unauthorized usage of car park so that we could strengthen the safety.I hope you would give us another opportunity to serve you with our hospitality.

8/10 Good

Emma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Team Hilton Northampton on 29 Jun 2023
Thank you for taking the time to complete one of our Guest Satisfaction questionnaires following your recent stay with us here at the Hilton Northampton. Your feed-back enables us to improve our service delivery. We look forward to welcoming you again soon.

8/10 Good

David

Travelled with family
Liked: Staff & service, room comfort
Nice enough but not very good value for money.
We stayed in a family room with two queen beds for one night (a friday), 2 adults, 1 child. Visiting the area for a wedding. Parking was a bit of a surprise; as you can tell from the photos the hotel is situated outside of town, it has its own car park and based on the hotels location I would not expect non-hotel users to want or need to use the car park - this being the case we were VERY surprised to find there was an additional daily charge for car parking. We also found the parking spaces to be quite narrow; We don't have a big car but it was difficult to get ourselves and our luggage in and out of the car with vehicles adjacent to ours. The room was spacious but the decor was dated, furniture scuffed, stains on the carpet. No air-conditioning in the room, which is disappointing considering the prestige brand. The beds & pillows were comfortable, bedding & towels clean. We noted a (very small) amount of hair (shaving debris) around the edge of the bath and some dried-on soap on the bath splashback. Good selection of complimentary toiletries including shower gel, shampoo, conditioner, hand wash and moisteriser. The iron had been left with filled with water so when we moved it, it sloshed stagnant water over some of our wedding attire. Wi-fi was complementary and of sufficient speed. Far too few electrical outlets for charging phones, tablets, etc. The front desk staff were ALL lovely. Overall, decent, but not competitive for the price paid.
Stayed 1 night in Jun 2023
Response from Team Hilton Northampton on 29 Jun 2023
Greetings from Hilton Northampton!!!Thank you for taking the time to complete one of our Guest Satisfaction questionnaires following your recent stay with us here at the Hilton Northampton.Your feed-back enables us to improve our service delivery.It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.Your appreciation has been shared with my team and we are motivated to strive for excellence.We greatly value your patronage and look forward to welcoming you back to The Hilton Northampton soon Greetings from Hilton Northampton!!!

10/10 Excellent

Nemish

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Jun 2023
Response from subin on 17 Jun 2023
Thank you for taking the time to share your feedback on your recent stay with us.I am delighted to note that you had a pleasant stay with us and enjoyed the room, facilities, food and excellent service that the team has provided.We look forward to welcoming you once again and continuing to meet your expectations.Warm regards,

10/10 Excellent

Owen

Stayed 1 night in Jun 2023
Response from Subin on 15 Jun 2023
Thank you for taking the time to share your experience about your recent stay at the Hilton Northampton.I am delighted to read that you enjoyed your time with us.We would be thrilled to welcome you back again soon, thank you for your patronage and we look forward to it.

6/10 Okay

Vadney

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in May 2023
Response from Subin on 15 Jun 2023
Thank you for taking the time to complete one of our Guest Satisfaction questionnaires following your recent stay with us here at the Hilton Northampton. Your feed-back enables us to improve our service delivery. We look forward to welcoming you again soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Comfortable
Comfortable stay. Great Service.Room / bathroom could do with a bit of update and some air conditioning.
Stayed 1 night in May 2023
Response from Subin on 3 Jun 2023
Greetings from Hilton Northampton!!!Thank you for taking the time to share your experience about your recent stay at the Hilton Northampton.Thank you for your positive comments. It’s always a pleasure to read positive comments about the team members.It is our aim to make every guest feel cared for and respected throughout stay and booking with the Hilton Worldwide.We try going above and beyond in maintaining our standards.We very much look forward to welcoming you back again.

2/10 Terrible

Clare

Stayed 1 night in May 2023
Response from Subin on 3 Jun 2023
Thank you for taking the time to review your recent stay with us.Dear Guest,Please accept my sincerest apologies for any inconvenience experienced during your visit. Your ratings will enable us to continually improve and exceed our standards. Please be confident that we will follow-up on the points you have outlined to avoid recurrenceThe time taken along with the effort made to share your comments with us is most appreciated.

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023
Response from Subin on 29 May 2023
Thank you for taking the time to complete one of our Guest Satisfaction questionnaires following your recent stay with us here at the Hilton Northampton. Your feed-back enables us to improve our service delivery. We look forward to welcoming you again soon

10/10 Excellent

Skye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from subin on 29 May 2023
Thank you for taking the time to complete one of our Guest Satisfaction questionnaires following your recent stay with us here at the Hilton Northampton. Your feed-back enables us to improve our service delivery. We look forward to welcoming you again soon

10/10 Excellent

Stuart

Stayed 1 night in Apr 2023
Response from Subin on 29 May 2023
Thank you for taking the time to complete one of our Guest Satisfaction questionnaires following your recent stay with us here at the Hilton Northampton. Your feed-back enables us to improve our service delivery. We look forward to welcoming you again soon

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely relaxing weekend.
The stay was lovley the staff very helpful, but the Hotels.com web site did not mention that there is a charge to park your car over night. When i spoke to the reception desk was told all the information is passed onto yourselves and he will be looking into this. He did apologise. So I cant blame the hotel for this.
Stayed 2 nights in Apr 2023
Response from Subin on 29 May 2023
Dear Guest I am delighted to know that you enjoyed your stay with us and happy to know that our services were well liked by you. Regarding parking charges, I have forwarded this to our Rooms Division Manager for review. hoping to welcome you in future

10/10 Excellent

MARK

Stayed 1 night in Apr 2023
Response from Subin on 16 Apr 2023
Dear Mark,Thank you for your feedback regarding your stay at Hilton Northampton. I am happy to know that you enjoyed your stay with us.It would be our pleasure to welcome you back in future.Kind regards,Subin SureshGuest Relations ManagerHilton Northampton

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service
Great experience from start to finish, all staff excellent, food great, bar area nice room ideal. Booked last minute so glad we did
Response from Subin on 12 Apr 2023
Dear Ian,Thank you for staying at Hilton Northampton and we appreciate your time to post feedback of your experience. I am elated to read your review and to note that you had the most memorable experience at our hotel and the team looked after you well. Thank you once again for your positive review. We assure you of our best service and attention at all times. We would be thrilled to welcome you back again soon, thank you for your patronage and we look forward to it. Kind Regards, Subin Suresh Guest Relations Manager Hilton Northampton

10/10 Excellent

Sarah

Stayed 1 night in Mar 2023
Response from subin on 7 Apr 2023
Thank you for taking the time to complete one of our Guest Satisfaction questionnaires following your recent stay with us here at the Hilton Northampton. Your feed-back enables us to improve our service delivery. We look forward to welcoming you again soon

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from subin on 7 Apr 2023
Thank you for taking the time to complete one of our Guest Satisfaction questionnaires following your recent stay with us here at the Hilton Northampton. Your feed-back enables us to improve our service delivery. We look forward to welcoming you again soon