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Reviews of The Waggon & Horses

3 out of 5
The Waggon & Horses
19 Lawrence Street, York, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 188 out of 377 reviews" "
Rating 8 - Good. 142 out of 377 reviews" "
Rating 6 - Okay. 31 out of 377 reviews" "
Rating 4 - Poor. 10 out of 377 reviews" "
Rating 2 - Terrible. 6 out of 377 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service
Very friendly people, comfortable rooms and good facilities, the breakfast was amazing and great service, keep up the good work, highly recommend.
Stayed 1 night in Oct 2021

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service.
It was all fine, landlord and all staff exceptional
Stayed 3 nights in Oct 2021

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Wrong Room
Unfortunately we were given a twin room, with two separate beds despite booking a double bed. The TV was tiny and in a far off corner, so pretty much pointless even being there. The staff were often difficult to find and were unhelpful with our issues with the room. The only redeemable quality about our stay was the breakfast, which was quite nice, with a wide selection of foods on offer.
Stayed 1 night in Oct 2021

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Mark

Stayed 2 nights in Sep 2021

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Room comfort
The staff very friendly but room was disappointing as was 2 singles in the room so we had to push together . It stated a double bed. Tv didn’t work couldn’t get any channels . Parking was very tight although ok. We did not see landlord or landlady as standing staff checked us in on arrival.
Stayed 1 night in Sep 2021

10/10 Excellent

jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit to York
Conveniently placed, friendly staff, fantastic breakfast and an excellent selection of ales.
Stayed 1 night in Sep 2021

8/10 Good

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over night stay
The staff were very friendly and it was good to have on site parking. Location was central. We only stayed for 1 night. The bed was comfortable and the room was clean but was in need of a bit of an up grade as the carpet looked old and a bit stained. Breakfast was average. Unfortunately our room was over looking a busy road so it was a bit noisy at night. Over it was good value for York in august
Stayed 1 night in Aug 2021

8/10 Good

Paul

Liked: Cleanliness
Arrived 6pm-booked a single room.1st thing to notice was no reception on the tv-went back to the bar and explained a lightning strike had knocked out the power to a lot of places. Room was a little bit smaller than perhaps I’d anticipated and faced the main road,but didn’t really notice tbh Then we come to breakfast-absolutely fantastic and set me up for a long days drinking! The full Yorkshire fully recommended along with several other options to go at plus a selection of muffins,croissants and the lovely packed bakewell bars.More toast available on request and you could order extras on the menu too Nothing was too much trouble
Stayed 1 night in Aug 2021

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed here 3 times now, it is our go-to accommodation in York. Perfectly placed, welcoming, spotlessly clean, fab breakfast, quiet place to sleep, and free parking which is a huge bonus in York. We wouldn’t stay anywhere else.
Stayed 1 night in Aug 2021

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Nice clean room, breakfast was delicious and plenty of it.
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room. Great bed. Breakfast was good. It was a hot day, so the bottled water was warm to say the least, as there was no fridge. The kit kat biscuit was also just a melted mess. A small fridge would have made all the difference. All the staff were pleasant and helpful.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a smashing little place at a great price. Staff are really nice and helpful.
Stayed 2 nights in Jul 2021

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous B&B
Fantastic location, staff really friendly and room was really cosy. The beers and ciders were great and the beer garden well maintained and managed. The breakfast service was wonderful with lots of variety and nothing was a problem for the waiting staff. Would recommend staying here.
Stayed 1 night in Jul 2021

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation
Nice, clean accommodation, just outside the York wall. Good onsite parking with friendly staff. Pub beer garden with excellent real ales.
Stayed 1 night in Jul 2021

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely visit to see my daughter.
Very friendly and helpful staff. Will go the extra mile for their customers. Rooms comfortable, clean and cosy. Always enjoy my stays here.
Stayed 2 nights in Jun 2021

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, value-for-money room
Lovely people who were very friendly and helpful. The room was clean and in good condition. The only issue was the noise. The room was on the street and the traffic noise was a little annoying but I did sleep ok. Good value for £39.
Stayed 1 night in Jun 2021

6/10 Okay

Gavin

Liked: Cleanliness, staff & service
OK for a night.
Single room was small and stuffy and right on the street so suffered from noise even though it has secondary double glazing. Traffic and shouting kept me awake until after 11 p.m. and woke me back up again at 4.30 a.m. and I am not particularly a light sleeper. The room had the usual tea and coffee (and biscuits) plus a tiny TV. The shower in the ensuite just blasted out scalding hot water. I could see no way of altering the temperature so was
Stayed 1 night in Jun 2021

6/10 Okay

Sally, Southend

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Entrance to carpark tiny, dark and NOT VERY CLEAR. I had nowhere to park all weekend, as the gates shut at 10pm and I'm a night owl. Carpark only consists of a tiny space anyway... 5 cars maybe... A bit misleading. When i was in the room, the tv signal kept interferring with the picture, so when i logged into the wifi to watch tv on my phone instead... I soon found out the wifi was crap too. I used all my data. However bed was LOVELY. Snugg little room and breakfast nice. Staff super friendly when needed. The wooden keying must come off.it makestoo much noise,getting in...
Stayed 2 nights in Oct 2020

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

8/10 Good

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable accommodation, very good breakfast . Excellent value at £39 per night. Top quality real ale!
Stayed 1 night in Sep 2020

8/10 Good

F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great spot.
As previously mentioned in other reviews, the car park is tight, and I mean tight, but safe enough. The breakfast was spot on, and a generous portion.
Stayed 1 night in Sep 2020

10/10 Excellent

lindsay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely experience at the waggon and horses.
Stayed 1 night in Sep 2020

8/10 Good

Linda

Liked: Staff & service
Stayed 1 night in Jul 2020

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
weekend in york
Great place to stay with a good room and breakfast included
Stayed 1 night in Aug 2020

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Lovely overnight stay here again. You could not ask for anything more in a hotel. Spotlessly clean, cosy, comfortable, perfect location and an amazing breakfast.
Stayed 1 night in Aug 2020

10/10 Excellent

Doreen, Lanark

Liked: Cleanliness, staff & service
Great place to stay 5 mins walk from centre and great breakfast Staff very helpful and friendly
Stayed 1 night in Aug 2020

10/10 Excellent

Ekaterina, Manchester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can definitely recommend the hotel: cleanliness, pleasant and always ready to help the hotel staff, beautiful and delicious breakfasts. I can not say that it was very quiet, because the hotel is near the road, but personally did not interfere us.
Stayed 2 nights in Aug 2020

8/10 Good

Rachael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
Pleasant room and very nice breakfast with a veg option provided on request
Stayed 1 night in Aug 2020

2/10 Terrible

Lindsey

Stayed 1 night in May 2020

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great local stay !
Nice B&B above the pub. Location is perfect - 10 min walk to centre. Great service and breakfast options are excellent ! Challenge anyone to finish a Full Yorkshire breakfast :) Also has the added benefit of parking. Would recommend.
Stayed 2 nights in Mar 2020

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Although I am a regular visitor to York this was the first time I’ve stayed here but it won’t be the last! The establishment is a nice 10 minute walk to the centre of York, rooms are clean and comfortable and the breakfast is amazing, having a car park is also a bonus.
Stayed 1 night in Mar 2020

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine
All good but further from the center than we intended to be.
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfy rooms, friendly staff, a good cuppa tea and tasty porridge for breakfast. A short walk into York. A great place to stay. We really enjoyed it.
Stayed 2 nights in Feb 2020

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great room, a great breakfast and a great place!
Excellent place to stay.
Stayed 1 night in Feb 2020

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly welcome, good beers, comfortable room and bed, close to City centre.
Stayed 2 nights in Feb 2020

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Ke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place to Stay
Went to York for a short break. Found hotel comfortable and staff and staff very friendly and helpful. bar sells good real ale.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019

10/10 Excellent

NICOLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Really enjoyed staff. Landlord so helpful when my son had sa problem even though he was t staying with us. Rooms clean and food excellent. Would definetly book again
Stayed 2 nights in Nov 2019

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Good stay, only 'issues' there could have been an electric socket near the desk/table and it's a shame the pub didn't do evening meals. Breakfast at the place was second to none, fantastic.
Stayed 3 nights in Nov 2019

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and comfortable.
An excellent budget pub/hotel with friendly staff. The bar was very good with a choice of real ales. Although they did not do an evening meal the breakfast was first rate with a good selection available and served promptly. Overall a comfortable stay with the added advantage of being within walking distance of all of the major attractions in York. I will certainly stay again if I return to the city.
Stayed 1 night in Nov 2019

8/10 Good

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019