Sheraton Norfolk Waterside Hotel

3.5 star property
Riverfront hotel with fitness centre and 24-hour business centre
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Sheraton Norfolk Waterside Hotel

Exterior
Outdoor pool
Exterior
Premium bedding, in-room safe, desk, blackout curtains
Daily to-go breakfast for a fee
Reviews
7.8

Good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast available
  • Parking availableParking availableParking available
  • Gym
The price is NZ$289
Price available on 2/6/2024
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Room options

Club Suite, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • City view
  • Sleeps 4
  • 1 King Bed

Club Suite, 1 King Bed (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
  • Harbour view
  • Sleeps 5
  • 1 King Bed

Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • City view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Harbour View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Harbour View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • 26.00 sq m
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Corner (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Poolside

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Queen Beds, Harbour View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Harbour View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • 26.00 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • 26.00 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • 26.00 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Frequently asked questions

Does Sheraton Norfolk Waterside Hotel have a pool?

Yes, this property has an outdoor pool.

Sheraton Norfolk Waterside Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 384 out of 1001 reviews" "
Rating 8 - Good. 305 out of 1001 reviews" "
Rating 6 - Okay. 144 out of 1001 reviews" "
Rating 4 - Poor. 93 out of 1001 reviews" "
Rating 2 - Terrible. 75 out of 1001 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

David

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I loved the property. The lobby and hallways and the room was clean. The one problem was that for $267 for a nights stay, I would expect better service from the staff. I messaged the front desk at 10:00 pm to ask for an additional pillow. At 11:00 pm I reached back out and was assured it was being handled and on the way. At 2:30, I again asked ur front desk and was again told they were working on it. I never got my pillow or a message explaining why. I expressed my dissatisfaction this morning and the day shift attendee was completely apologetic. I’m hoping this was just a one time thing with a staff member who obviously did not care about customer satisfaction. It put a bad taste in my mouth. I mean if I was staying at a $55 night hotel, then yes. But a $267 4 star hotel I expect better out of. Now besides this one thing not being handled properly I have no other complaints.
Stayed 1 night in May 2024

10/10 Excellent

Anne

Liked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

doris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Kevin

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Parking was difficult. Staff was short and rude when asked for direction. Considering it’s the first face of the hotel you see it certainly doesn’t go far towards creating a welcoming atmosphere.
Stayed 1 night in May 2024

2/10 Terrible

Brenda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Didn’t know that you had to pay to park never once have I been to a motel where you had to pay it was 35 a night for valet or 15 nights at a parking deck
Stayed 2 nights in Apr 2024

6/10 Okay

Mary

Stayed 1 night in May 2024

10/10 Excellent

Gary, Salisbury

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jeff

Travelled with group
Liked: Amenities
Very clean. Friendly and accommodating staff.
Stayed 1 night in Apr 2024

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024