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Reviews of La Quinta Inn & Suites by Wyndham Norfolk

2.5 out of 5
La Quinta Inn & Suites by Wyndham Norfolk
1387 N Military Hwy, Norfolk, VA

Reviews

7.6

Good

Rating 10 - Excellent. 388 out of 1003 reviews" "
Rating 8 - Good. 261 out of 1003 reviews" "
Rating 6 - Okay. 146 out of 1003 reviews" "
Rating 4 - Poor. 93 out of 1003 reviews" "
Rating 2 - Terrible. 115 out of 1003 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bradly, Rice Lake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was excellent value
Stayed 1 night in May 2024

8/10 Good

Rosina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was ok
Stayed 1 night in May 2024

10/10 Excellent

Jennoy

Liked: Amenities
Really like the quiet environment and the cleanliness of the property.
Stayed 1 night in May 2024

4/10 Poor

Virginia

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
I asked for a handicapped room. I called the day before to confirm that a handicapped room was reserved for me. The handicapped room meant a tub with sturdy railing in the bathroom. The room was not handicapped walk in as I assumed. We were stuck for 5 nights as a real handicapped room was not available.
Stayed 5 nights in May 2024

4/10 Poor

Jonathan

Disliked: Cleanliness, amenities, property conditions & facilities
The employees even though they were working their attitude was awful. You could tell the service was bad. The air conditioner was broken. There where plenty of dirt all over the room including the sheets.
Stayed 2 nights in May 2024

8/10 Good

aline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Esai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities
Stayed 2 nights in May 2024

4/10 Poor

Robert

Stayed 2 nights in May 2024

8/10 Good

blair

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was able to bring my dog
Stayed 1 night in May 2024

8/10 Good

micah, Frederick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Smooth check in. Staff was efficient. Nice property access feom westbound is difficult but alot of restaurants up road close. Indoor pool only and very small
Stayed 1 night in May 2024

8/10 Good

dex

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Sarah

Liked: Cleanliness
Stayed 2 nights in May 2024

6/10 Okay

Sharon

Liked: Staff & service, amenities
I had a roach in my room..from the bed to nightstand..ugh
Stayed 1 night in May 2024

8/10 Good

Austin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was slightly unkempt in the bathroom, but other than that I have 0 complaints, it was a terrific 2 night stay
Stayed 2 nights in May 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access of the highway
Stayed 1 night in May 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great! Real eggs! Rooms clean. Staff very pleasant and friendly. Would stay again
Stayed 1 night in May 2024

8/10 Good

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally everything was good. However, it was clear the room (faucet handle, desktop) had not been cleaned. Made me question cleanliness overall.
Stayed 1 night in Apr 2024

8/10 Good

sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close to the airport. Room had a weird smell
Stayed 1 night in May 2024

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service
Staff was very friendly and professional.
Stayed 1 night in Apr 2024

4/10 Poor

Jocelyn

Travelled with family
The room is excellent. But the front staff is not very helpful & had poor customer service. Could do w/ attending customer service course for a week☺️
Stayed 1 night in Apr 2024

8/10 Good

Jose, San Ysidro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Krandal

Stayed 1 night in Apr 2024

4/10 Poor

Karen, York

Disliked: Cleanliness, staff & service, property conditions & facilities
Threadbare linens, no extra linens. Limited staff on duty with no sense of urgency. Needed key to use hotel lobby bathroom. Limited quantities for breakfast- no regular milk only chocolate or vanilla. No means of contactless or remote check-in or out. Packed basic incidentals- tissues… had toilet paper
Stayed 1 night in Apr 2024

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that I could look out my window and see big pine trees, that there was always someone at the front desk to help me with anything, that it was walkable distance to a grocery store and restaurants. I stayed about a week and felt very safe, and had no issues with anything!
Stayed 2 nights in Apr 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Handy to the airport. Was able to get food delivered to room
Stayed 1 night in Apr 2024

10/10 Excellent

David

Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Wanda, Gastonia

Stayed 1 night in Apr 2024

10/10 Excellent

Jose, San Ysidro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service
Bathroom sink was in separate room from shower
Stayed 3 nights in Apr 2024

8/10 Good

Chanel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024

2/10 Terrible

Jacob

Stayed 1 night in Apr 2024

10/10 Excellent

ralp

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

sharon

Stayed 1 night in Apr 2024

8/10 Good

Catherine, Augusta

Liked: Cleanliness, property conditions & facilities
It was an affordable, friendly, neat, clean and well maintained inn. Would stay again!
Stayed 2 nights in Mar 2024

10/10 Excellent

Kiesha

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and staff were pleasant. Wasn’t as quiet as I would like. People were stomping around all night above our room.
Stayed 2 nights in Mar 2024

6/10 Okay

Jeffery

Disliked: Cleanliness
Stayed 1 night in Mar 2024

6/10 Okay

LaToya

Was driving to New York and made a stop in Virginia for the night. Customer service was excellent and welcoming
Stayed 1 night in Mar 2024

8/10 Good

william

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
close to location where i had to go to.
Stayed 1 night in Mar 2024

10/10 Excellent

Faizah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cleaning crew is mainly younger women but they clean like older dolls. Spic and span always. When you get off the elevator it just smells like fresh laundry.
Stayed 1 night in Mar 2024

10/10 Excellent

Faizah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough about the customer service! I leave a review Everytime I stay. They deserve their flowers!
Stayed 1 night in Mar 2024

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean facility and friendly staff
Stayed 2 nights in Mar 2024

8/10 Good

Mohamed

Stayed 1 night in Mar 2024

10/10 Excellent

Dennis

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it no this like.
Stayed 3 nights in Mar 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Quenten

Disliked: Cleanliness, staff & service, amenities
Dirty sheets
Stayed 1 night in Mar 2024

10/10 Excellent

Sayquawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 3 nights in Mar 2024

2/10 Terrible

kyle

Stayed 7 nights in Mar 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and neat place
Stayed 1 night in Feb 2024

4/10 Poor

Kevin

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024