"signage outside could be improved. Had to lean over to read name of hotel as it is vertical rather than horizontal and from top of street missed the sign and walked round the block in the rain until asked at an other hotel who pointed my group in the right direction. Reception check in was quick and the staff very friendly. I had asked for an accessible shower as I am not in the prime of my life which ment I had a large bedroom as well. Only drawback was the shower was not very hot."
"The curtains in my room were too small for the window by about 12 inches letting light in at 04.30am, the sink was cracked in the bathroom, the tiles were cracked and dangerous (sharp bits) the carpet was filthy and communal areas filthy. I stop in hotels every week and never leave a review but this was terrible"
"Grey Street Hotel is in a lovely part of the city and you can easily walk to loads of places to eat, drink, and see. The staff were really helpful, the room comfy and well maintained (Emily made up our room part way through our stay and it was thoughtfully done), we would certainly recommend."
"The County Hotel charged me twice for my stay last weekend, can’t get anyone on the phone to call me back to discuss, and they won’t respond to my e mails, horrendous customer service"
"Good location on the river and close to the city though there are many stairs to climb. Breakfast and evening meals were tasty and good value. Carpark access is via an external small lift."