Terrace/patio

Reviews of Hampton Inn Manhattan/Times Square Central

3.5 out of 5
Hampton Inn Manhattan/Times Square Central
220 West 41st St., New York, NY

Reviews

8.8

Excellent

Rating 10 - Excellent. 1010 out of 1669 reviews" "
Rating 8 - Good. 438 out of 1669 reviews" "
Rating 6 - Okay. 124 out of 1669 reviews" "
Rating 4 - Poor. 55 out of 1669 reviews" "
Rating 2 - Terrible. 42 out of 1669 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jose

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, decent breakfast, non impressive personnel. No one to greet at front or to help with luggage. Safety box not working. Not for everyone.
Stayed 2 nights in May 2024

10/10 Excellent

Eduin

Liked: Cleanliness, staff & service, property conditions & facilities
Loved
Stayed 2 nights in May 2024
Response from Rochelle on 28 May 2024
Thank you for choosing The Hampton Inn Times Square Central for your past stay. We are delighted that you enjoyed our facilities and services. Thank you for the feedback. We look forward to hosting you again in future

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice & clean. There was counter space in the bathroom to spread things out. Staff was helpful & friendly. Close to walk to all the shows.
Stayed 4 nights in May 2024
Response from Rochelle on 26 May 2024
Thank you for choosing The Hampton Inn Times Square Central for your past stay. We are delighted to hear that you enjoyed our facilities and services. We appreciate you our valued guest. Thank you for your feedback. We look forward to hosting you in future.

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice, the view was decent. We liked the breakfast, you really could eat good. The floor we were staying on was really quiet. Loved the security measures taken.
Stayed 2 nights in May 2024
Response from Rochelle on 20 May 2024
Thank you for choosing The Hampton Inn Times Square Central for your past stay. We are delighted to hear that you enjoyed our facilities and services. Our objective is to ensure guest satisfaction. Thank you for feedback and for staying with us.

10/10 Excellent

Evin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 1 night in May 2024
Response from Rochelle on 20 May 2024
Thank you for choosing The Hampton Inn Times Square Central for your past stay. We are delighted to hear that you enjoyed our facilities and services. Our objective is to ensure guest satisfaction. Thank you for feedback and for staying with us.

10/10 Excellent

Eric L.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay
Stayed 1 night in May 2024
Response from Rochelle on 25 May 2024
Thank you for choosing The Hampton Inn Times Square Central for your past stay. We are delighted to hear that you enjoyed our facilities and services. We appreciate your feedback and look forward to hosting you in future.

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Will stay there again.
Stayed 4 nights in May 2024
Response from Rochelle on 20 May 2024
Thank you for choosing The Hampton Inn Times Square Central for your past stay. We are delighted to hear that you enjoyed our facilities and services. Our objective is to ensure guest satisfaction. Thank you for feedback and for staying with us.

10/10 Excellent

Ren, Millbrook

Travelled with family
Liked: Cleanliness, property conditions & facilities
Easy amenable check in for this family with HC adult son.
Stayed 1 night in May 2024
Response from Rochelle on 19 May 2024
Thank you for choosing The Hampton Inn Times Square Central for your past stay. We are delighted to hear that you enjoyed our facilities and services. We appreciate you. Thank you for your feedback and for staying with us.

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely recommend this hotel. No complaints
Stayed 1 night in May 2024
Response from Rochelle on 19 May 2024
Thank you for choosing The Hampton Inn Times Square Central for your past stay. We are delighted to hear that you enjoyed our facilities and services. We appreciate you. Thank you for your feedback and for staying with us.

10/10 Excellent

Chandresh, Buffalo Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay in Times Square. Only one thing to improve will be elevators. It can take more than 10 minutes wait. Otherwise 5 stars and definitely recommended.
Stayed 2 nights in May 2024
Response from Rochelle on 19 May 2024
Thank you for choosing The Hampton Inn Times Square Central for your past stay. We are delighted to hear that you enjoyed our facilities and services. We appreciate you. Thank you for your feedback and for staying with us.

10/10 Excellent

Sushma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay.it is near to all major attractions. You can easily use subway without any hassel. Most impt time square is just few minutes walking distance.
Stayed 3 nights in May 2024
Response from Rochelle on 11 May 2024
Thank you for choosing The Hampton Inn Times Square Central for your stay. We are delighted to hear that you enjoyed the facilities and service. We look forward to hosting you again in future.

10/10 Excellent

Amine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Luis on 12 May 2024
Thank you for taking the time to provide positive feedback. We hope we can host your next stay when your travels bring you to the area.

10/10 Excellent

Harbans

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, close to everything we wanted to see in New York. The Restaurants, Theaters and shopping was also close by.
Stayed 5 nights in Apr 2024
Response from Camille on 11 May 2024
Thank you so much for your feedback. We are happy to see that you enjoyed your stay with us because of our great location. We hope that this will prompt you to return to us again in the future. Thank you again and we look forward to seeing you again next time!

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brianna on the reception/check-in desk was fabulous.
Stayed 3 nights in May 2024
Response from Camille on 11 May 2024
Thank you so much for choosing us to be a part of your stay and for taking the time to leave us a review. It makes us really happy to hear that you had a pleasant experience with us because of our friendly and fabulous team member, Brianna. Your kind words are greatly appreciated, and we assure you that this will be shared to her and to the entire team. We hope that this great experience will prompt you to return to us again for your next trip to New York! Thank you and have a wonderful day!

10/10 Excellent

Linda

Travelled with group
The location was perfect!
Stayed 1 night in May 2024
Response from Rochelle on 10 May 2024
Thank you for choosing The Hampton Inn Times Square Central for your past stay. We are delighted to hear that you liked our facilities and services. Thank you for your feedback. We look forward to hosting you in future

8/10 Good

Neah

Travelled with family
Liked: Cleanliness, property conditions & facilities
This property is very close to Time Square and all the shopping and dining options.
Stayed 4 nights in Apr 2024
Response from Rochelle on 7 May 2024
Thank you for choosing The Hampton Inn Times Square Central. We are delighted to hear that you enjoyed our facilities and services. It is our pleasure to ensure your stay is memorable. Thank you for your feedback. We look forward to hosting you in future.

10/10 Excellent

Yangjiawen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Rochelle on 7 May 2024
Thank you for choosing The Hampton Inn Times Square Central. We are delighted to hear that you enjoyed our facilities and services. It is our pleasure to ensure your stay is memorable. Thank you for your feedback. We look forward to hosting you in future.

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hampton Inns are consistently comfortable. Breakfast was a bit of a madhouse, but timing was part of the problem. My only real issue is the Hilton “ambassadors “ that hover in the lobby to pounce on you to get you to a timeshare sales meeting. Given the option between a Hilton property and another comparable choice, I would choose against Hilton due to their aggressive sales pitch. That’s just awful.
Stayed 1 night in May 2024
Response from Rochelle on 7 May 2024
Thank you for choosing The Hampton Inn Times Square Central for your past stay. We are delighted to hear that you enjoyed our facilities and services. We will also have your concerns addressed . Thank you for your feedback and for staying with us

10/10 Excellent

Filipe, Shrewsbury

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean.
Stayed 1 night in May 2024
Response from Camille on 6 May 2024
Hi FilipeYour feedback is greatly appreciated! Thank you so much for choosing us to be a part of your stay. Your comfort and satisfaction are our priority, and we are happy to see that you had an excellent time with us. We hope that you will choose us again for another memorable stay. Have a great day !

10/10 Excellent

Erin, Tomball

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Apr 2024
Response from Camille on 5 May 2024
Hello Erin! Thank you so much for choosing us and for this great feedback. We are happy that our great location made your stay more enjoyable. We hope that this experience will prompt you to return to us again next time. Thank you and have a great day!

8/10 Good

Aharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Breakfeast is good (relative to an american breakfeast) enough to power your start of the day. Rooms are small but this is NYC you probably won't get larger for the same amount of money. Staff was kind.
Stayed 7 nights in Apr 2024
Response from LL on 1 May 2024
Thank you for taking the time to provide positive feedback. It is always great to receive positive feedback from our guests. We hope next time your travels bring you to NYC, we can host your stay.

10/10 Excellent

Balaguru

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Property to stay near times square
Stayed 2 nights in Apr 2024
Response from Camille on 30 Apr 2024
Thank you so much for choosing us to be a part of your stay and for taking the time to leave us a review. We are happy to see that you had a pleasant experience with us. Thank you again and we hope to see you again next time!

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless, had plenty of towels, shampoo/conditioner and bodywash. Breakfast was included and offered a generous selection!!
Stayed 1 night in Apr 2024
Response from Camille on 30 Apr 2024
Thank you so much for choosing us as your home away from home. We are happy to see that you had an excellent experience with us because of the cleanliness, exemplary amenities and breakfast service. It is our commitment to provide you a comfortable and memorable experience. Your kind words will be shared to our entire team! We hope that this will prompt you to return to us again in the near future. Thank you so much and we look forward to seeing you again next time.

10/10 Excellent

Rolando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Camille on 30 Apr 2024
Your feedback is greatly appreciated! Thank you so much for choosing us. We hope to see you again for your next trip to New York.

10/10 Excellent

Cristina, Dover Plains

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff !! Very clean
Stayed 1 night in Apr 2024
Response from Camille on 30 Apr 2024
Thank you so much for choosing us as your home away from home. We are happy to see that you are also happy with your stay. Your kind words towards our staff and cleanliness of the hotel is greatly appreciated. We hope that we will see you again next time for another memorable stay. Thank you and have a wonderful day!

10/10 Excellent

Caren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly helpful and kind in the many interactions we had with them. Location was close to Times Square and the subway. We loved the rooftop area to view the city!
Stayed 2 nights in Apr 2024
Response from Rochelle on 27 Apr 2024
Thank you for choosing The Hampton Inn Times Square Central for your past stay. We are delighted that you liked our location, facilities and services. Thank you for your feedback. We look forward to hosting you again in future

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Camille on 29 Apr 2024
Thank you so much for choosing us to be a part of your stay. We are delighted to see that your time with us was satisfactory. We hope that this experience will prompt you to return to us again in the future. Thank you and have a great day!

10/10 Excellent

Patty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very accommodating (asked for a quiet room and they provided it) and staff always asked how we were enjoying our stay and all staff were super friendly! Rooms very clean and our room newly renovated.
Stayed 2 nights in Apr 2024
Response from Camille on 23 Apr 2024
Hello Patty! We are happy to see that our rooms and friendly staff made your stay comfortable and memorable. Your kind words are greatly appreciated. We hope that this will prompt you to choose us again for another excellent experience. Thank you so much for choosing us and have a wonderful day!

10/10 Excellent

Anca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice views! Great location
Stayed 1 night in Apr 2024
Response from Camille on 22 Apr 2024
Thank you so much for choosing us to be a part of your stay and for taking the time to give us this wonderful review. It makes us happy to see that your time with us was pleasant because of the great location and views. We hope that this will prompt you to return to us again next time. Thank you again and have a wonderful day!

2/10 Terrible

James

Stayed 2 nights in Apr 2024
Response from Luis on 12 May 2024
We apologize to fall short of your expectations. We take pride in providing excellent customer service to our valued guest. We hope we can change your mind in the future.

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and updated. Fast elevators.
Stayed 2 nights in Apr 2024
Response from Camille on 18 Apr 2024
Hello Judy! Thank you so much for your kind feedback in regard to the hotel's cleanliness and fast elevators. We hope that we made your stay more comfortable, and we hope that this experience will prompt you to return to us again in the future. Thank you and have a wonderful day!

10/10 Excellent

Wei

Stayed 1 night in Apr 2024
Response from Rochelle on 7 May 2024
Thank you for choosing The Hampton Inn Times Square Central. We are delighted to hear that you enjoyed our facilities and services. It is our pleasure to ensure your stay is memorable. Thank you for your feedback. We look forward to hosting you in future.

6/10 Okay

Luis

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was posted that the hotel offered valet parking but once we got there we were told it was not, they gave us the address of the parking garage and when we asked if they will take big SUV’s we were told yes. We came to find out the once we drove to the garage did not take our car and found another place but it will be nice if the staff is aware when asked and give the right recommendations as to where to park. About the breakfast, only one word, it was terrible, all the food look suspicious, not enough sitting for all the guest so some had to stand next to the tables to eat. The milk was rotten and the apple juice was watered down so much that it almost look like water. If you are planning just to sleep and skip breakfast you have a good place to stay.
Stayed 1 night in Apr 2024
Response from Rochelle on 16 Apr 2024
Thank you for choosing The Hampton Inn Times Square Central. We are saddened to hear thar you had challenges with parking. We have discounted parking garage that is affiliated with the hotel. However, there are many parking Garage in the city that does not fit oversized vehicles. Additionally, as it relates to breakfast we do ensure that our items are fresh and replenished quite frequently. We also have a lobby seating area for breakfast. We will however escalate to department head to better provide options suitable to guest preference. We appreciate your feedback and will address your concerns

10/10 Excellent

Hiral

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel, had a double room, it was a good size for NYC. Breakfast was included. Very good location. Nice staff.
Stayed 3 nights in Apr 2024
Response from Rochelle on 16 Apr 2024
Thank you for choosing The Hampton Inn Times Square Central. We are delighted to hear that you liked our facilities and services. We aim to ensure our guest are satisfied. Thank you for your feedback and look forward to hosting you in future

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Rochelle on 16 Apr 2024
Thank you for choosing The Hampton Inn Times Square Central. We are delighted to hear that you liked our facilities and services. We aim to ensure our guest are satisfied. Thank you for your feedback and look forward to hosting you in future

2/10 Terrible

Homero

Stayed 1 night in Apr 2024
Response from Luis on 3 May 2024
Thank you so much for choosing us to be a part of your stay and for taking the time to give us a review. It saddened us to see that your stay with us was less than satisfactory. We do understand the importance of providing our guests with great customer service and exemplary amenities and we sincerely apologize for any inconvenience that you have experienced during your stay. We assure you that we will do our best to improve your overall experience. Again, we sincerely apologize for the inconvenience. If there's anything else that we can do to provide a better experience, please feel free to let us know. Thank you and have a great day!

10/10 Excellent

Regis

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent time in staying at your establishment.
Stayed 3 nights in Apr 2024
Response from rochelle on 13 Apr 2024
Thank you for choosing The Hampton INN Times square central for your past stay. We are delighted to hear that you had a great stay and enjoyed the facilities and services. Thank you for your feedback. We look forward to hosting you in future

8/10 Good

Khaled

Liked: Property conditions & facilities
Its was 5 minutes from time square and the room was clean
Stayed 2 nights in Apr 2024
Response from Rochelle on 13 Apr 2024
Thank you for choosing The Hampton INN Times square central for your past stay. We are delighted to hear that you had a great stay and enjoyed the facilities and services. Thank you for your feedback. We look forward to hosting you in future

10/10 Excellent

Bjon Jilliane

Liked: Staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from rochelle on 10 Apr 2024
Thank you for choosing The Hampton Inn Times Square Central for your past stay. We are delighted that you enjoyed the facilities and service. Guest satisfaction is our primary priority. Thank you for staying with us and for your feedback

8/10 Good

James, Fairfax Station

Stayed 2 nights in Apr 2024
Response from Camille on 30 Apr 2024
Your feedback is greatly appreciated! Thank you so much for choosing us to be a part of your stay and it makes us really happy to see that you enjoyed your stay with us based on the ratings you provided. We hope that the great experience you had will prompt you to return to us soon. Thank you and have a great day!

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from rochelle on 8 Apr 2024
Thank you for choosing The Hampton Inn Times Square Central for your past stay. We are delighted to hear that you had a great stay and the facilities and service was satisfactory. It is our aim to ensure all our guest feels valued and cared for. We are grateful for the feedback and look forward to hosting you again in future.

10/10 Excellent

Donyelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff! Friendly and helpful!
Stayed 2 nights in Mar 2024
Response from Rochelle on 6 Apr 2024
Thank you for choosing The Hampton Inn Times Square Central. We are delighted to hear that you enjoyed our facilities and service. Our goal at the Hampton Inn Is to fill our guest with the light and warmth of hospitality. Additionally, to ensure our guest are satisfied. Thank you for the feedback we appreciate you.

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is worthy of the good reviews its getting. I researched many hotels in the area and this Hampton Inn had great reviews for a reasonable price point. We usually stay in another hotel nearby and it was a little pricey This place gives you a same price on your room no matter what size bed configuration you are looking for. Most hotels offer a queen size bed for a lower price and make you upgrade for a king but not this place, the advertised price on Expedia did not change. We will definitely stay here again. The staff was wonderful and the rooms were well appointed and quiet. Our room was right in front of the elevator bank and i never heard a noise. Great place to stay
Stayed 3 nights in Apr 2024
Response from Rochelle on 6 Apr 2024
Thank you for choosing The Hampton Inn Times Square Central. We are delighted to hear that you enjoyed our facilities and service. Our goal at the Hampton Inn Is to fill our guest with the light and warmth of hospitality. Additionally, to ensure our guest are satisfied. Thank you for the feedback we appreciate you.

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Camille on 6 Apr 2024
Thank you for choosing us to be a part of your stay and for taking the time to give us a review. It makes us happy to see that you enjoyed your stay with us. We hope that this great experience will prompt you to return to us again in the future. Thank you again and we look forward to having you back!

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Mar 2024
Response from Quenasha Q- Front on 3 Apr 2024
Thank you for taking the time to leave us a review. We appreciate you staying with us, please come again.

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect for exploring New York. The room was spotless. The staff was friendly and helpful. The breakfast was adequate for starting our day. I will definitely stay there again!
Stayed 2 nights in Mar 2024
Response from Quenasha Q- Front Desk supervisor on 3 Apr 2024
Thank you so much for the feedback. We truly appreciate hearing from our guests. To continue enhancing the experience for all of our guests. Please spread the word of our great hospitality & look forward to you staying with us again :)

10/10 Excellent

Angelica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
.
Stayed 1 night in Mar 2024
Response from ROCHELLE on 2 Apr 2024
Thank you for choosing The Hampton Inn Times Square central for your past stay. We are delighted your had a great stay. We look forward to hosting you in future. Thank you for your feedback

10/10 Excellent

Jerrod

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right next to time square safe and the service and staff was amazing
Stayed 3 nights in Mar 2024
Response from Camille on 31 Mar 2024
Thank you so much for choosing us to be your home away from home and for taking the time to give us a review. We are so delighted to see that you enjoyed your stay with us because of the hotel services, location and our amazing staff! Your kind words are greatly appreciated. We hope that this pleasant experience will prompt you to return to us again in the future. Thank you so much and we look forward to seeing you next time!

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Room was clean. Most ice machines were broken. Lines for elevator earlier in the day.
Stayed 1 night in Mar 2024
Response from Rochelle on 30 Mar 2024
Thank you for contacting the Hampton Inn Times Square Central for your stay. We are delighted to hear that you enjoyed the services and facilities. We are saddened to hear about the broken ice machine and elevator. We are working to have those issues addresses. Sorry for the inconvenience We look forward to making your stay memorable in future. Thank you for your feedback and for staying with us.

10/10 Excellent

Maki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Camille on 31 Mar 2024
Thank you so much for giving us your feedback and for choosing us to be a part of your stay! We are happy to see that you had an excellent experience. We hope that this will prompt you to return to us again for next New York trip. Thank you and have a wonderful day!