Junior Suite (Graduate Premium)

Reviews of Graduate New York

4 out of 5
Graduate New York
22 North Loop Rd, New York, NY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 367 out of 524 reviews" "
Rating 8 - Good. 98 out of 524 reviews" "
Rating 6 - Okay. 28 out of 524 reviews" "
Rating 4 - Poor. 20 out of 524 reviews" "
Rating 2 - Terrible. 11 out of 524 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Yung

Liked: Cleanliness, staff & service, property conditions & facilities
Love their aesthetics. It’s the only hotel on Roosevelt Island which was convenient as we were visiting family who live on the Island. The continental breakfast was basic. The view is amazing.
Stayed 2 nights in Feb 2024
Response from Customer Service on 27 May 2024
Yung, thank you for sharing your experience. It is wonderful to hear that you enjoyed the aesthetics and found the location convenient for visiting your family. The team at Graduate New York takes pride in providing stunning views for our guests. We appreciate your feedback about the continental breakfast and will take it into consideration. We're looking forward to your next stay!Mohit MalhotraGeneral Manager

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2024
Response from Customer Service on 27 May 2024
Thank you for your wonderful feedback! The team at Graduate New York is thrilled you had an excellent stay. We're looking forward to welcoming you back soon!Mohit MalhotraGeneral Manager

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb
Stayed 1 night in May 2024
Response from Customer Service on 27 May 2024
Lee, thank you for your wonderful review! Graduate New York is delighted to hear that you had a superb experience. Our team members are thrilled that we could meet your expectations. We look forward to welcoming you back soon!Mohit MalhotraGeneral Manager

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I’ve ever been too!
Stayed 3 nights in Feb 2024
Response from Customer Service on 23 May 2024
Liam, thank you for your enthusiastic feedback! The Graduate New York team is thrilled to hear that you had such an exceptional experience. We look forward to welcoming you back soon!Mohit MalhotraGeneral Manager

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was worth our stay their
Stayed 2 nights in May 2024
Response from Customer Service on 15 May 2024
Richard, thank you for sharing your feedback. Graduate New York is pleased to hear you found your stay worthwhile. We're looking forward to welcoming you back for another enjoyable visit.Mohit MalhotraGeneral Manager

6/10 Okay

Gina

Travelled with family
I like that it is in Manhattan but without the crowd. I don't like the banging/jarring sound when you get off the elevator and outside of the room.
Stayed 1 night in Apr 2024
Response from Customer Service on 3 May 2024
Gina, we appreciate your feedback. We're glad you enjoyed our location tucked away from the hustle and bustle. We regret any inconvenience caused by the noises you experienced near the elevator and rooms. It's feedback like yours that helps us improve guest experience. We invite you to stay with us again so we can offer an improved experience.Mohit MalhotraGeneral Manager

4/10 Poor

Young, Flushing

Disliked: Cleanliness, staff & service, property conditions & facilities
good location too expensive parking problem
Stayed 5 nights in Mar 2023
Response from Customer Service on 2 May 2024
Young, your feedback is valuable to us. The proximity of our location is something we are glad you found beneficial. As for your concerns regarding cost and parking, we always strive to align our pricing with the services we offer while also ensuring reliable parking facilities. We appreciate you pointing out these matters for improvement.Mohit MalhotraGeneral Manager

6/10 Okay

Petro

Travelled with partner
Disliked: Property conditions & facilities
It would be nice to have a kettle in the room. It is impossible to make some tea in the late evening.
Stayed 9 nights in Apr 2024
Response from Customer Service on 1 May 2024
Petro, thank you for your feedback. We understand that having in-room facilities for a warm beverage could enhance your comfort during those late evenings. Your suggestion about a kettle has been noted and will be considered by our management. We appreciate your constructive feedback and look forward to the possibility of hosting you again in the future.Mohit MalhotraGeneral Manager

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel located in a beautiful part of NYC. There are restaurants in walking distance. Ali, who works at the front desk was so sweet and treated us very well. Can't wait to return..
Stayed 1 night in Apr 2024
Response from Customer Service on 29 Apr 2024
Christina, it's fantastic to hear how much you enjoyed your time at Graduate New York. The location, proximity to restaurants, and our kind team members, such as Ali, truly make our hotel special. We're thrilled to know you're looking forward to your return. We can't wait either!Mohit MalhotraGeneral Manager

2/10 Terrible

Emil

Stayed 2 nights in Apr 2024
Response from Customer Service on 9 May 2024
Emil, it's unfortunate to see your rating. We understand every experience matters and we always aim to exceed expectations. It would be beneficial to have more details to understand your concerns better. We hope to have the opportunity to rectify this in the future.Mohit MalhotraGeneral Manager

10/10 Excellent

Abigail

Travelled with family
We had a wonderful stay at the Graduate. Spacious rooms and stunning views. Good breakfasts. Safe snd surprisingly convenient area.
Stayed 5 nights in Apr 2024
Response from Customer Service on 18 Apr 2024
Abigail, it truly is a delight to hear about your positive experience at the Graduate New York. We're thrilled to know you found our rooms spacious accompanied by stunning views, and that you enjoyed our refreshing breakfasts. Your mention of the convenient and safe location further cements what we aspire to provide our guests. Looking forward to your return visit.Mohit MalhotraGeneral Manager

10/10 Excellent

Fabiola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel it’s really nice and in a very good location. So easy to get to Manhattan. The Roosevelt island it’s so peaceful. We got into all kinds of transportation to explore the area. My nice love it. We definitely go back.
Stayed 1 night in Apr 2024
Response from Customer Service on 16 Apr 2024
Fabiola, it's fantastic to hear you appreciated the Graduate New York's prime location and found Roosevelt Island peaceful. We're delighted your niece enjoyed it too and that you used different modes of transport to explore the area. We are eagerly awaiting your return for more adventures.Mohit MalhotraGeneral Manager

10/10 Excellent

Ely

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Apr 2024
Response from Customer Service on 13 Apr 2024
Ely, it's wonderful to hear your high praise for Graduate New York! We're pleased we could deliver an exceptional stay. Thank you for taking the time to share your feedback and we look forward to welcoming you back soon.Mohit MalhotraGeneral Manager

10/10 Excellent

Brian

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing view of Queens Boro Bridge. Very nice theme of collegiate ( books/ a draft of the constitution in room). Very spacious room for NYC. Super nice front desk staff.
Stayed 1 night in Mar 2024
Response from Customer Service on 2 Apr 2024
Brian, thank you for sharing your experience at Graduate New York. It's wonderful to hear you appreciated our university-inspired theme, spacious accommodations, and the spectacular views. We're also delighted to hear of the positive experience you had with our welcoming front desk colleagues. Making your stay memorable is our top priority. We hope to welcome you back on your next visit to NYC!Mohit MalhotraGeneral Manager

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
As a former New Yorker, who really hasn’t spend much time on Roosevelt, Island, I was very happily surprised with the time that was spent here at this hotel. we felt safe and Wendy who works at the front desk was extremely kind and understanding to our special needs. She gets a five star!
Stayed 5 nights in Mar 2024
Response from Customer Service on 31 Mar 2024
William, it's fantastic to hear about your positive experience at Graduate New York! We agree, Roosevelt Island brings a unique side to our city, and we're glad you felt secure during your stay. It's also wonderful to learn that Wendy was able to provide exceptional service and met your specific requirements with kindness and understanding. Your five-star evaluation for her will surely bring a smile to her face. We hope your next visit will be as pleasant as the previous one.Mohit MalhotraGeneral Manager

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, friendly, accommodating staff. Views were outstanding. Would recommend to anyone staying in NYC.
Stayed 4 nights in Mar 2024
Response from Customer Service on 29 Mar 2024
William, your warmth and positivity towards Graduate New York are truly appreciated. Our team members strive to provide a welcoming and accommodating atmosphere, so it's fantastic to hear you felt this during your stay. Your commendation about the outstanding views will surely be cherished by future guests considering a visit to the city. Thank you for the strong recommendation, and we hope to see you again for another memorable stay in NYC.Mohit MalhotraGeneral Manager

10/10 Excellent

Julen

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Safe, clean, with all the amenities in great condition.
Stayed 4 nights in Mar 2024
Response from Customer Service on 28 Mar 2024
Julen, it's wonderful to hear your positive feedback regarding the Graduate New York. We're delighted you felt safe and appreciated the cleanliness, as well as our well-maintained amenities. We hope to welcome you back soon for another remarkable experience!Mohit MalhotraGeneral Manager

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
This is the second Graduate Hotel I’ve stayed in and I loved it equally to the other. Comfy beds, great view from the room, attentive staff. Easy to get into either Manhattan or Brooklyn. Loved it and will definitely return.
Stayed 1 night in Mar 2024
Response from Customer Service on 28 Mar 2024
Nicole, your kind words about your experience at the Graduate New York are greatly appreciated. We're thrilled that our comfortable beds, fantastic views, and attentive team members added to the enjoyment of your stay. It's also great to know that our location made it easy for you to explore both Manhattan and Brooklyn. We're looking forward to your return visit!Mohit MalhotraGeneral Manager

10/10 Excellent

Takisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay.
Stayed 3 nights in Mar 2024
Response from Customer Service on 26 Mar 2024
Takisha, it's delightful to hear that you enjoyed your stay at the Graduate New York. Thank you for recognizing us as a preferred destination. We're always here to ensure a wonderful experience for our valued guests. We hope to welcome you back soon.Mohit MalhotraGeneral Manager

10/10 Excellent

Alina

Stayed 4 nights in Mar 2024
Response from Customer Service on 13 Apr 2024
Thank you for the 5/5 rating, Alina!It's excellent you enjoyed your time at Graduate New York so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Mohit MalhotraGeneral Manager

6/10 Okay

Irene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place , awesome views and awesome surroundings. Continental breakfast is a joke though ! They won’t allow both - coffee and juice! You have to choose one ! But they have free coffee unlimited. I would not recommend to pay more for continental breakfast! Better safe money on normal meals from their menu.
Stayed 1 night in Mar 2024
Response from Customer Service on 25 Mar 2024
Irene, thank you for sharing your candid feedback. It's wonderful to read that you appreciated the stunning panoramas and vibrant surroundings. We're sorry you weren't completely satisfied with our continental breakfast choices. While we do provide unrestricted access to coffee, we understand having to choose between other beverage options may not be ideal. Your comments inspire us to reassess and refine our offerings to deliver an improved experience moving forward. We look forward to making your next visit even better.Mohit MalhotraGeneral Manager

10/10 Excellent

Hawah

Business traveller
Beautiful, amazing,
Stayed 3 nights in Mar 2024
Response from Customer Service on 24 Mar 2024
Hawah, it's wonderful to read about your stay at Graduate New York. Our team strives to provide exceptional experiences, and we're delighted to know we hit the mark for you with our aesthetically pleasing and noteworthy environment. We hope to welcome you again for another fantastic stay.Mohit MalhotraGeneral Manager

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay on the island. Lovely view from room! Staff were very friendly. Complimentary coffee and tea downstairs in the morning was appreciated. The island is beautiful to walk around and has lovely restaurants and a great grocery store (wholesome factory) where we got breakfast and snacks to go most mornings and evenings. Stayed for four nights and came back one evening and room was not made up. Needed more towels and it was a bit of a frustrating quest. Called guest services from the room and waited for a while. Called back to ask if there was a quicker way to pick up towels somewhere, was told to go downstairs to front desk only to find out the request never got put through and they didn’t have towels there. The front desk mentioned calls to guest services goes to a central location and they don’t know anything about their hotel... so that needs some improvement. Front desk was able to send up towels to the room promptly but the person on the phone was not helpful in any way. It an ill be more convenient to get to the city once subway upgrades are done. Right now, need to take a shuttle subway one stop and then transfer. Shuttles and trams typically only came every 15-20 minutes so often needed to wait a while at the stations to get back and forth from Manhattan but the tram ride was fun.
Stayed 4 nights in Mar 2024
Response from Customer Service on 23 Mar 2024
Helen, it's so heartening to hear that you found the Graduate New York's island location and complimentary services to your liking, and that our team members added to your enjoyment. We apologize for the incident concerning the housekeeping service and the delayed towel request, which we undoubtedly understand can be a concern. We value your feedback and are always seeking ways to streamline coordination between different areas of our establishment.On the subject of your transit experience, indeed upgrades are underway in the city, but we're glad that despite these, you found some enjoyment in the tram ride. We eagerly anticipate welcoming you back to continue exploring the island's charms. Thank you for sharing your experience!Mohit MalhotraGeneral Manager

10/10 Excellent

Hyeonwoo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Mar 2024
Response from Customer Service on 17 Mar 2024
Hyeonwoo, thank you for this exuberant review! It's delightful to hear you had an enjoyable stay at Graduate New York. We can't wait to host you again when you next visit.Mohit MalhotraGeneral Manager

6/10 Okay

Lavonne

Stayed 5 nights in Mar 2024
Response from Customer Service on 4 Apr 2024
Lavonne, thank you for taking the time to rate your stay with us. We noticed it wasn't a perfect score and there's always room for improvement. We hope you return to give us another opportunity to elevate your experience.Mohit MalhotraGeneral Manager

10/10 Excellent

Musu

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was nice
Stayed 5 nights in Mar 2024
Response from Customer Service on 13 Mar 2024
Musu, it's delightful to hear that you enjoyed your stay at Graduate New York. We appreciate your feedback and hope to welcome you again in the near future.Mohit MalhotraGeneral Manager

8/10 Good

Caleb

Travelled with partner
Liked: Cleanliness
Very pretty but service was slow
Stayed 3 nights in Mar 2024
Response from Customer Service on 6 Mar 2024
Caleb, it's great to hear that you found the aesthetic appeal of Graduate New York pleasing. We acknowledge your feedback about the service speed. Our team members constantly strive to provide efficient and prompt service, and we will make sure to work on this aspect. We appreciate you choosing us for your stay and hope to serve you again in the future.Mohit MalhotraGeneral Manager

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
NO FREE PARKING FOR THE PRIC E...
Stayed 1 night in Mar 2024
Response from Customer Service on 6 Mar 2024
Hector, thank you for your input. While parking does come as an additional service for our guests, we believe the rates are competitive considering our prime location in New York. We value your feedback and will consider it as we look at many ways to enhance our guest experience. Despite this, we hope that your stay at Graduate New York was comfortable and enjoyable. We look forward to welcoming you back in the future.

10/10 Excellent

Harit

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed rooms, great theme with smart staff. All in all good hospitality. The bar should be open later than 11 PM. That's a bit lame considering they're aren't any other options on the island.
Stayed 2 nights in Mar 2024
Response from Customer Service on 4 Mar 2024
Harit, it's delightful to hear that you appreciated the unique theme and well-furnished rooms at Graduate New York. Our team members cherish your kind commendations for their intelligence and hospitality prowess. We appreciate your suggestion about extending the bar hours, as we're always looking to enhance our guests' experience. We look forward to welcoming you back for another pleasant stay soon.Mohit MalhotraGeneral Manager

10/10 Excellent

Feng Chun Florence

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay in NYC ever!! Amazing staffs!
Stayed 3 nights in Feb 2024
Response from Customer Service on 25 Feb 2024
Feng, thank you for your incredible review. We're thrilled to hear that Graduate New York made your NYC stay unforgettable! It's especially wonderful to know our team members delivered an amazing service. Your kind words are truly appreciated and we look forward to welcoming you back on your next visit to the Big Apple. Safe travels!Mohit MalhotraGeneral Manager

8/10 Good

Na

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique settings with higher-ed atmosphere. The room service is not consistent.
Stayed 6 nights in Feb 2024
Response from Customer Service on 25 Feb 2024
Na, it's wonderful to hear that you appreciated Graduate New York's unique ambiance. We strive to create a distinctive experience reflective of the spirited community we're part of. We regret to hear you found the room service to have some irregularities. Your comments have been communicated to our team members for internal review to assure more consistent service. We hope to have the opportunity to welcome you back and exceed your expectations next time.Mohit MalhotraGeneral Manager

10/10 Excellent

Nadia

Stayed 3 nights in Feb 2024
Response from Customer Service on 21 Mar 2024
Nadia, thank you for sharing your positive rating. We are pleased to know you had a magnificent stay at Graduate New York. It's wonderful to see that we were able to meet your expectations. We thank you once again and hope to welcome you back soon!Mohit MalhotraGeneral Manager

10/10 Excellent

Tequan

Stayed 1 night in Feb 2024
Response from Customer Service on 21 Mar 2024
Tequan, thank you for sharing your perfect rating of Graduate New York. We're thrilled you were extremely satisfied with your stay and we look forward to welcoming you back.Mohit MalhotraGeneral Manager

10/10 Excellent

cathy

Stayed 1 night in Feb 2024
Response from Customer Service on 21 Feb 2024
Cathy, thank you for your outstanding rating of Graduate New York. We're thrilled that your stay left such a positive impression. We look forward to welcoming you back in the future.Mohit MalhotraGeneral Manager

10/10 Excellent

Tiger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Graduate is a great boutique hotel. The Fly guy sculpture in the lobby is impressive. The rooms and amenities are as advertised. Roosevelt Island is a quiet respite in the middle of the city with beautiful views of Manhattan & Queens.
Stayed 2 nights in Feb 2024
Response from Customer Service on 20 Feb 2024
Tiger, it's fantastic to hear you enjoyed your stay at Graduate New York. We're thrilled that our unique lobby decor and accurately described rooms met your expectations. The peaceful ambiance of Roosevelt Island, paired with the breathtaking views, indeed offers a haven within the city. We hope you'll return for another wonderful experience in the near future.Mohit MalhotraGeneral Manager

10/10 Excellent

Fatima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , very good people , food excellent , nice people
Stayed 1 night in Feb 2024
Response from Customer Service on 18 Feb 2024
Fatima, thank you for your kind words about Graduate New York. We're thrilled to hear you enjoyed our neat environment, exceptional team members, and delicious food. Your satisfaction is our greatest reward and we look forward to hosting you again in the future.Mohit MalhotraGeneral Manager

10/10 Excellent

Matthew, Aurora

Stayed 2 nights in Feb 2024
Response from Customer Service on 22 Mar 2024
Thanks for the perfect rating, Matthew!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Graduate New York.Have a wonderful day!Mohit MalhotraGeneral Manager

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and attentive. Our accessible room was clean and roomy. This isn't a cookie-cutter place and the furnishings and decorations are fun and quirky, leaving us with more questions for the engaging staff. Gorgeous views from our room, the rooftop and all around the site. The lobby restaurant staff is especially great. We enjoyed the continental breakfast options (ordered & served, not self-serve) and note that the granola is top-notch. Breakfast hours of operation until 2pm fit our leisurely breakfast routine well. It's a short walk/stroll to the Tram and Ferry and a little further on to the train (which wasnt operating fully Q1 2024) however there was a MTA bus option and also a free Red Bus that travels around Roosevelt Island. All were fully accessible and helpful when requested.
Stayed 3 nights in Feb 2024
Response from Customer Service on 16 Feb 2024
Lisa, it's wonderful to hear how much you enjoyed the unique ambiance and spacious accommodations at Graduate New York. Our team always aims to deliver a memorable experience, and we're pleased you found them engaging and attentive. We are particularly delighted to know you appreciated our delicious breakfast options and convenient transport links. Thank you for your warm words, and we look forward to your return visit.Mohit MalhotraGeneral Manager

4/10 Poor

Yi

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
When checking in, no information for parking provided by front desk staff. No upgrade for Expedia Golden member. But the valet parking guy is quite good. He helped me parking the vehicle. Moreover, The design of the door of bathroom has problem. My wife’s hand was hurt there. Completely no any warn or remind sign there.
Stayed 2 nights in Feb 2024
Response from Customer Service on 15 Feb 2024
Yi, acknowledging the areas where your experience fell short, we apologize for any inconvenience regarding the parking information and bathroom design. Acknowledging your status as an Expedia Golden member, perks such as upgrades typically depend on availability. It's unfortunate we couldn't meet your expectations during your stay. Nonetheless, it's uplifting to know you found our valet service praiseworthy, and we'll pass on your kind words to the colleague who helped with your vehicle. Feedback is key in our quest for improvement, and we're grateful for yours. We trust your future visits would carry a more favorable impression.Mohit MalhotraGeneral Manager

10/10 Excellent

Candace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful! Food was delish and it was quiet/safe! Would totally recommend!
Stayed 3 nights in Feb 2024
Response from Customer Service on 14 Feb 2024
Candace, it's thrilling to hear that you had an exceptional stay at Graduate New York! Your kind words about our team members and the delectable food are greatly appreciated. We're also delighted to know you found our environment peaceful and secure. Your recommendation means a lot to us and we can't wait to welcome you back soon.Mohit MalhotraGeneral Manager

10/10 Excellent

Melany

Response from Customer Service on 14 Feb 2024
Melany, thank you for your high rating of Graduate New York. We're thrilled to know your stay with us met your expectations. We'd love to welcome you back for another stellar stay in the future.Mohit MalhotraGeneral Manager

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Customer Service on 13 Feb 2024
Thank you for this excellent rating, Patricia!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Graduate New York! We'd love to host you again someday for yet another unforgettable visit.Mohit MalhotraGeneral Manager

10/10 Excellent

Takeshi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay better than expected
Hotel staffs are nice and helpful. View from the room was excellent. We could see LIC, MTE, and some part of Brooklyn.
Stayed 1 night in Jan 2024
Response from Customer Service on 6 Feb 2024
Takeshi, thank you for your kind words. We at the Graduate New York are thrilled to hear that you found our team members accommodating and our views stunning. It's always inspiring to be able to gaze upon different parts of the city right from the comfort of your room. We hope to elevate your experience to even greater heights during your next visit.Mohit MalhotraGeneral Manager

10/10 Excellent

Raeshell

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay. Wendy at the front desk was amazing.
Stayed 1 night in Feb 2024
Response from Customer Service on 6 Feb 2024
Raeshell, it's lovely to hear about your wonderful stay at Graduate New York and that our front desk colleague, Wendy, left such a positive impression on you. We hope to welcome you back for another exceptional visit in the future.Mohit MalhotraGeneral Manager

8/10 Good

Josh

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Needs more ability to get items needed such as drinks/snacks. The bar and dining were way overpriced and food not cooked well.
Stayed 4 nights in Jan 2024
Response from Customer Service on 5 Feb 2024
Josh, it's pleasing to hear that your overall experience at Graduate New York was positive. We took note of your feedback regarding the availability of drinks/snacks, as well as your thoughts on the pricing and quality of our culinary offerings. We continually aim to provide a diverse array of enjoyable, cost-effective options for our guests to savour. We appreciate your input as we continually work to enhance our dining offerings. Looking forward to welcoming you back.Mohit MalhotraGeneral Manager

8/10 Good

christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jan 2024
Response from Customer Service on 1 Feb 2024
Christina, it's delightful to hear that your stay at Graduate New York met your expectations. We appreciate your feedback and look forward to serving you again in the future.Mohit MalhotraGeneral Manager

10/10 Excellent

Phon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the location and the staff. Our room had such an amazing view.
Stayed 2 nights in Jan 2024
Response from Customer Service on 31 Jan 2024
Phon, it's great to read that you appreciated Graduate New York's well-situated location and our dedicated team members. We're thrilled that the view from your room added to your exceptional experience. We look forward to hosting you again soon.Mohit MalhotraGeneral Manager

10/10 Excellent

Jetav

Stayed 2 nights in Jan 2024
Response from Customer Service on 31 Jan 2024
Jetav, thank you for choosing Graduate New York. We're thrilled to know that your experience was satisfactory. We look forward to welcoming you back in the near future.Mohit MalhotraGeneral Manager

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for across the river from NYC.
Stayed 2 nights in Jan 2024
Response from Customer Service on 29 Jan 2024
Sonya, thank you for your feedback. It's wonderful to hear that Graduate New York provided excellent value for its location near NYC. We hope to welcome you back for your next visit to the city.Mohit MalhotraGeneral Manager

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
outstanding property especially if you need to overnight on roosevelt island
Stayed 1 night in Jan 2024
Response from Customer Service on 24 Jan 2024
George, it's great to hear you found Graduate New York exceptional for your stay on Roosevelt Island. We appreciate your kind feedback and look forward to your future visits.Mohit MalhotraGeneral Manager