Executive suite
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Reviews of GCC Hotel and Club

3.5 out of 5
GCC Hotel and Club
Mira Bhayander Road, Mira Road (E), Mira Bhayandar, Maharashtra

Reviews

7.0

Good

Rating 10 - Excellent. 5 out of 23 reviews" "
Rating 8 - Good. 6 out of 23 reviews" "
Rating 6 - Okay. 8 out of 23 reviews" "
Rating 4 - Poor. 2 out of 23 reviews" "
Rating 2 - Terrible. 2 out of 23 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

LALIT

Stayed 1 night in Sep 2022

8/10 Good

LALIT

Travelled with family
Liked: Staff & service
This hotel is very expensive! Not worth the amount they are charging! Breakfast is not that testy. Very limited food items in Buffet breakfast! Charges are very high!
Stayed 2 nights in Apr 2022

2/10 Terrible

Jaskaran

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a covid friendly hotel Not following any rules
It is not a covid friendly hotel. The staff doesn't take care of any of the rules or regulations in place for CoVID-19 despite being in a city with highest covid rate. The hotel has marked to ensure people are wearing mask and social distancing is done, however even the gate keeper is not following those rules. I took photos where the staff is neither maintaining social distancing nor wearing a mask nor enforcing customers to wear a mask. The rooms are cleaned by staff not wearing gloves or a mask. Room service is done by staff again not wearing a glove or mask. When I mentioned it to them only then they started to wear a mask. They say rooms are sanitizer but are not. Saikat Chatterjee, who is the General Manager of the hotel, was very casual when I made a complaint despite his staff in front of him was standing on reception not wearing a mask. He is attitude was like yeah sir I'll do a staff meeting and then see what can be done, I was like but I'll put a review about itz he was like sir yeah doesn't matter, I'll do a staff meeting first. This will become a breeder if they don't take care.
Stayed 2 nights in Dec 2020

10/10 Excellent

LALIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good comfortable hotel. Breakfast ok, nothing great. Rooms are very specious in new wing.staff is good!
Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It never mention you can't bring a friend to except by marriage. Not everyone read hotel policy not when you are booking online. They need to let this site to know about there couples policy. I have to check out after paid for three days.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service at this hotel. Good breakfast. Good location
Stayed 2 nights in Jun 2019

4/10 Poor

Paula

Disliked: Staff & service
Disappointed
Disappointed with the customer service at this hotel. The food was good but when we tried to order room service and the staff member got the order wrong instead of apoligising and taking the meal back we were blamed for the order and still charged for the meal. English speaking guests should take a translate you won't get anywhere otherwise. The location isnt in a good neighbourhood. Got to see some pretty weddings ceremonies was the only highlight
Stayed 5 nights in Jan 2019

8/10 Good

Evette, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel just very far out of the main centre of
Hotel is good and the staff friendly and efficient. Just very far from where we really needed to be and that is at the port and main sightseeing areas.
Stayed 1 night in Feb 2018
Response from GCC Hotel and Club on 19 Mar 2018
Dear Guest, Thank you for taking out time and sharing your feedback.We are glad that your overall experience with us was good.We look forward to welcoming you again soon and are glad to note that Gcc Hotel and club remains your preferred hotel on all your future visits to Mumbai.

6/10 Okay

Navneet

Disliked: Staff & service
An average Hotel
An average Hotel, not worth the money for the area the hotel is situated in.
Stayed 1 night in Sep 2017

4/10 Poor

Rahul

Disliked: Cleanliness, staff & service, room comfort
Poor experience. Staff does not even listen..

6/10 Okay

keith, london

Liked: Staff & service
Ok
Too much noise.Terrible Internet.good food but too expensive.very helpful staff.good breakfast.

6/10 Okay

nish, london

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
decent hotel...lack customer service in some areas
disappointed overall - pool area under development which meant the main reason for choosing was not available. The bar also on a big night for cricket ipl final choose to play love music over commentary. lack of common sense....breakfast and reception was very good service

10/10 Excellent

venu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

randy b., Toronto

Liked: Staff & service
Disliked: Cleanliness
Ok hotel close to thane
Friendly staff but lacks talent. 5 people at reception and still took 10 to 15 mins to check in. Ordered room service and found two long human hair strands in rice. Breakfast was below average. Overall this is a cheap business hotel and staff lacks talent. By that I don't mean they are unfriendly. They just lack commonsense. Like the guy who was bringing our luggage rammed himself with us in the same elevator instead of taking the next one. The girl at reception called at 8 am to reassert that we have to check out at 10 am. So mind u check out here is 10 am. Although we were given an extra hour upon request.

8/10 Good

Dipesh, ahmedabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
keep it up
Its very nice, I will stay same hotel in next visit.
Dear Mr. Dipesh, Thank you for choosing GCC Hotel and Club and taking your precious time to share your experience with us. We are delighted to know that you had a wonderful stay. I, along with my entire team of GCC would look forward to serve you again! Wishing you all the very best in your personal and business endeavors. Thanks and Regards Fatima Rahim

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Jamal, Haimour

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Noisy and full of bad smell
Bad Smell reported but not resolved, food is suitable only for Indian nationals and rooms not clean, additionally, very noisy and there are high voices coming from out side and from the floor.

6/10 Okay

Rahul Wadhwa, Wadhwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, have a nearby beach but not all POI.
In room Service is poor, mattress on beds are not like a good 3-4 star hotel. Parking area is good, no vellet parking being a club. Clean swiming pool, great veg restro.. Breakfast is not a very lavish menu its 3 out of 5.

8/10 Good

Akd, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in mira road locality
Hotel rule which was not stated on hotel website or in expedia. Only married couple can check in . If you are checking in with your girlfriend or boyfriend then ask hotel staff before booking .

10/10 Excellent

Mukesh, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE HOTEL, GOOD HOTEL TO STAY WITH CHILDREN,
Its a good hotel to stay with children. Hotel is having good staff, quick room service. Clean and spacious rooms. Children enjoyed table tennis and swimming. A.C worked well. Food is at reasonable price. Breakfast is delicious. Its also not very far from Essel world. So it was a fantastic experience staying in a hotel. But they have check out time 10 am which is quite early though they didn't complained for the check out at 10.30am or 10.45am as they have check in at 11am. If you have flight late than you put your luggage at luggage room and can go for shopping to the nearby areas. I would recommend every one for this hotel to stay.
Response from Fatima on 19 Nov 2015
Dear Mukesh, We are delighted to read your review and thank you for taking the time to write such a wonderful feedback regarding your recent stay at GCC Hotel and Club We are pleased to know you had a wonderful experience and appreciated our overall facilities and most importantly, the service and hospitality provided by our team. Thank you for your suggestions in regards to Guards we ensure you that we will take necessary actions against the same. It was indeed a great pleasure having you stayed with us and we hope to welcome you back again soon. Thanks and Regards Fatima Rahim

6/10 Okay

Peter, Australia

Liked: Cleanliness
Disliked: Property conditions & facilities
Good value rooms poor breakfast and bad hygiene
The hotel reception staff were helpful and promptly. The rooms clean and comfortable. The wifi was atrocious. It dropped in and out constantly and one had to keep on logging back in with an enormous log in and password. The Olivia reataurant was quite frankly awful. The breakfast poor with flies, chipped cups and poorly cooked or stake food. Swimming pool is nice

6/10 Okay

Verified traveller

Liked: Cleanliness
전반적으로 깔끔하나 모기가 있다는게 흠
전반적으로 관리는 깔끔하게 되고 있는 상태인데, 세심한 서비스는 부족하였습니다. 또한, 방에 모기가 있어서 좀 거슬렸어요.
Stayed 1 night in Jan 2018
Response from GCC Hotel and Club on 19 Mar 2018
Dear Guest, Thank you for taking your valuable time to reviews us.Please accept my sincere apologies for the discomfort faced due to unfortunate circumstances.We take all guest feedback seriously, and have shared your valuable feedback with the relevant teams to assure you of a better experience the next time.