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Reviews of Wingate by Wyndham - Montgomery

2.5 out of 5
Wingate by Wyndham - Montgomery
2060 Eastern Blvd., Montgomery, AL

Reviews

8.0

Very good

Rating 10 - Excellent. 424 out of 1003 reviews" "
Rating 8 - Good. 308 out of 1003 reviews" "
Rating 6 - Okay. 131 out of 1003 reviews" "
Rating 4 - Poor. 75 out of 1003 reviews" "
Rating 2 - Terrible. 65 out of 1003 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast
Stayed 1 night in Apr 2024
Response from Mike on 15 Apr 2024
Hello Anthony,Thank you for your stay and for taking the time to share your review! We are very happy that you enjoyed your stay with us. We look forward to seeing you in the future and we always wish you safe and happy travels!

10/10 Excellent

Olga, Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mike on 16 Apr 2024
Hello Olga,Thank you for your stay with us and for taking the time to share your review! We are very pleased that you enjoyed your stay and that everything met your expectations! We look forward to seeing you in the future and we always wish you safe and happy travels!

6/10 Okay

Eider, Doral

Disliked: Property conditions & facilities
Is a standard hotel a little old, not bad. The tv is very small. Is clean and NO noise.
Stayed 1 night in Apr 2024
Response from Mike on 15 Apr 2024
Hello Eider,Thank you for your stay and for taking the time to share your review! We are in the process of replacing all of our TVs with larger sets and we apologize that your room still had the small one. We hope to see you again in the future and we always wish you safe and happy travels!

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasnt fancy or over the top but was definitely one of the nicer hotels we've stayed in in a while! Clean, check in was easy, rooms had basic needs and the breakfast was good
Stayed 1 night in Apr 2024
Response from Mike on 9 Apr 2024
Hello Rachel,Thank you for your stay and for taking the time to share your review! We are very pleased that you enjoyed your stay and that everything met your expectations. We look forward to seeing you in the future and we always wish you safe and happy travels!

4/10 Poor

Micky

Disliked: Property conditions & facilities
Behind the times! There was no streaming service and the breakfast was not very desirable! I will not be returning to another Wingate!
Stayed 1 night in Apr 2024
Response from Mike on 9 Apr 2024
Hello Micky,Thank you for your stay and for taking the time to share your review! We do apologize that your stay didn't meet your expectations. I have forwarded your comments to our management team for them to look into what we can do to correct this in the future!

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mike on 1 Apr 2024
Hello Michel,Thank you for your stay and for taking the time to share your review! We are very pleased that you enjoyed your stay and we look forward to seeing you again in the future. As always, we wish you safe and happy travels!

8/10 Good

Renee

Travelled with family
Liked: Staff & service
This is an older property that needs an update. Thus, it’s overpriced. It is the staff at this hotel that makes the stay quite pleasant.
Stayed 1 night in Mar 2024
Response from Mike on 1 Apr 2024
Hello Renee,Thank you for your stay with us and for taking the time to share your review! We do apologize that we did not meet all of your expectations, and we do thank you for letting us know that our staff did a great job making you feel welcome. We will pass along your comments to our staff members. We hope to see you again in the future and we always wish you safe and happy travels!

10/10 Excellent

Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our one night stay here. The bed was so comfortable I think I slept better than I ever have in a hotel.
Stayed 1 night in Mar 2024
Response from Mike on 18 Mar 2024
Hello Leigh,Thank you for your stay with us and for taking the time to share your review! We are very happy to hear that you enjoyed your stay and that you were able to rest well while you were here. We look forward to seeing you again in the future and we always wish you safe and happy travels!

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mike on 14 Mar 2024
Hello Timothy,Thank you for your stay and for taking the time to share your review! We are very happy that you enjoyed your stay with us. We look forward to seeing you again when you are back in our area, and we always wish you safe and happy travels!

8/10 Good

Tracy, Birmingham

Travelled with family
Property was well maintained and breakfast was delicious! Staff were very courteous l!
Stayed 1 night in Mar 2024
Response from Mike on 11 Mar 2024
Hello Tracy,Thank you for your stay with us and for taking the time to share your review! We are very pleased that you enjoyed your stay and that the breakfast was to your liking. I will pass along your comments to our staff & I know they will be pleased to know they made you feel welcome. We look forward to seeing you in the future and we always wish you safe and happy travels!

8/10 Good

Bethany

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is older and badly in need of some TLC.
Stayed 2 nights in Feb 2024
Response from Mike on 8 Mar 2024
Hello Bethany,Thank you for your stay with us and for taking the time to share your review! We always appreciate our guests giving us feedback to help us know where we need to improve! We hope to see you again the next time you are in our area, and we always wish you safe and happy travels!

10/10 Excellent

Chantel

Stayed 2 nights in Feb 2024
Response from Mike on 21 Mar 2024
Hello Chantel,Thank you for your stay with us and for taking the time to share your review! We are very pleased that you enjoyed your stay and we look forward to seeing you again when you are back in our area. As always, we wish you safe and happy travels!

10/10 Excellent

PHILLIP

Stayed 1 night in Feb 2024
Response from Mike on 26 Feb 2024
Hello Phillip,Thank you for your stay with us and for taking the time to share your review! We are very pleased to see that you enjoyed your stay and that everything met your expectations! We look forward to seeing you in the future and we always wish you safe and happy travels!

8/10 Good

Maria

Travelled with family, Business traveller
Overall good hotel. The beds were very springy and hard. Breakfast was good.
Stayed 2 nights in Feb 2024
Response from Mike on 12 Feb 2024
Hello Maria,Thank you for your stay with us and for taking the time to share your review! We are pleased to hear that you enjoyed your stay and we do apologize that the bed wasn't comfortable. We would have gladly moved you to a different room had we known this while you were with us! We look forward to seeing you in the future and we always wish you safe and happy travels!

10/10 Excellent

HOLLY, Tuscaloosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms could use a little updating, painting, etc.
Stayed 2 nights in Feb 2024
Response from Mike on 6 Feb 2024
Hello Holly,Thank you for your stay with us and for taking the time to share your review! We are very pleased that you enjoyed your stay and we look forward to seeing you again the next time you are in our area. As always we wish you safe and happy travels!

2/10 Terrible

Jule

Disliked: Cleanliness
Stayed 3 nights in Feb 2024
Response from Mike on 6 Feb 2024
Hello Jule,Thank you for your stay with us and for taking the time to share your review! We are saddened that you did not enjoy your stay with us and wish that you had made us aware of the issues that kept you from having a good stay. We always wish you safe and happy travels!

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel. Clean rooms! Common areas and hallways show some wear and could use a little updating but over all a nice hotel. The staff were all very nice while we were there. With that said, about 45 minutes after we checked out I realized that I left my wedding rings in the room. We were on the way to UAB for a medical appointment with my Mom and couldn't immediately turn around. I called the front desk and spoke to Jin who was fabulous and immediately went to the room to retrieved my rings and kept them safe until I could return the next day to get them. Talk about excellent customer service! Thank you to Jin and to Wingate for having such awesome employees!!
Stayed 1 night in Jan 2024
Response from Mike on 27 Jan 2024
Hello Deborah,Thank you for your stay with us and for taking the time to share your review! We are very pleased that you enjoyed your stay and that Ms. Jin was able to secure your rings until you could return for them! I will share your comments with her & I know she will appreciate you recognizing her. We look forward to seeing you agian in the future and we always wish you safe and happy travels!

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mike on 23 Jan 2024
Hello Ronald,Thank you for your stay with us and for taking the time to share your review! We are very pleased that you enjoyed your stay and we do look forward to seeing you again when you are back in our area. As always, we wish you safe and happy travels in the future!

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Mike on 22 Jan 2024
Hello George,Thank you for your stay with us and for taking the time to share your review! We are very pleased to see that you enjoyed your stay and we look forward to seeing you again in the future. As always, we always wish you safe and happy travels!

8/10 Good

Gayle

Older hotel but clean and comfortable. Staff was very friendly and we were very comfortable. Location was great for quick hops to the city center and also a pleasant walk to the museum of fine art.
Stayed 2 nights in Jan 2024
Response from Mike on 13 Jan 2024
Hello Gayle,Thank you for your stay with us and for taking the time to share your review! We are very pleased to see that you enjoyed your stay and that our location was convenient for you. We look forward to seeing you again in the future and we always wish you safe and happy travels!

6/10 Okay

Gloria

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Decent Accommodations.
Close to the interstate, gas, restaurants. The hot food items were cold. The only TV in the breakfast area was on Asian channel with Asian captions. The room was comfortable. The hotel rooms need updating.
Stayed 1 night in Jan 2024
Response from Mike on 10 Jan 2024
Hello Gloria,Thank you for your stay with us and for taking the time to share your review! We do apologize that there was an issue with the breakfast items during your stay! I have spoken to our breakfast attendants about this to make sure they are monitoring the items on the food bar so that they are hot and fresh. The TV in the breakfast area is supposed to be kept on either local news or the Weather Channel each day. I do apologize that someone changed it and have spoken to the front desk people to make sure that it is being kept on the proper channels in the future. We hope to see you again the next time you are in our area, and we always wish you safe and happy travels!

8/10 Good

Ladarrius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Mike on 10 Jan 2024
Hello Ladarrius,Thank you for your stay with us and for taking the time to share your review! We are very pleased that you enjoyed your stay and we look forward to seeing you again in the future. As always, we wish you safe and happy travels!

6/10 Okay

Machelle

Stayed 1 night in Dec 2023
Response from Mike on 24 Dec 2023
Hello Machelle,Thank you for your stay with us and for taking the time to share your review. We are saddened to see that you did not enjoy your stay as much as we wish you had. Please feel free to reach out to us concerning the areas of your stay where we could have done a better job. We hope to see you again in the future and we always wish you safe and happy travels!

8/10 Good

Winfred

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Mike on 7 Feb 2024
Hello Winfred,Thank you for your stay with us and for taking the time to share your review! We are very pleased that you enjoyed your stay with us and we look forward to seeing you again in the future. As always we wish you safe and happy travels!

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
near the interstate , shopping and dining close by
Response from Mike on 11 Dec 2023
Hello Thomas,Thank you for your stay with us and for taking the time to share your review! We are very pleased that you enjoyed your stay and that our location was convenient for you. We look forward to seeing you again in the future and we always wish you safe and happy travels!

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was good
Stayed 1 night in Dec 2023
Response from Mike on 11 Dec 2023
Hello Thomas,Thank you for your stay with us and for taking the time to share your review! We are very pleased that you enjoyed your stay and that everything was good for you. We look forward to seeing you again and we always wish you safe and happy travels!

10/10 Excellent

A

Business traveller
Quiet and clean
Stayed 1 night in Nov 2023
Response from Mike on 1 Dec 2023
Hello,Thank you for your stay with us and for taking the time to share your review! We are very pleased that you enjoyed your stay and we look forward to seeing you again in the future. As always, we wish you safe and happy travels!

10/10 Excellent

Kyungtar

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, easy parking, good staff
Stayed 1 night in Nov 2023
Response from Mike on 30 Nov 2023
Hello Kyungtar,Thank you for your stay with us and for taking the time to share your review! We are very pleased to hear that you enjoyed your stay with us. I will pass along your comments to our staff and I know they will be happy to hear that they helped you have a great stay! We look forward to seeing you again when you are in our area, and we always wish you safe and happy travels!!!

10/10 Excellent

Harvey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my hotel of choice. My family and I have been staying at this hotel for the last eight years. each time we come home this is our first choice.
Stayed 2 nights in Nov 2023
Response from Mike on 28 Nov 2023
Hello Harvey,Thank you for your stay with us and for taking the time to share your review! It is always a pleasure to see you and your family every time you visit! We are very thankful that you all have selected us as your place to stay when you are in our area! We look forward to seeing you next time and we always wish you safe and happy travels!

6/10 Okay

Vincent

Travelled with family
Liked: Cleanliness, staff & service
The staff was very friendly, however the bed linens looked soiled prior to my arrival. The room I had could use some painting and the ceiling looked as if it had a water stain on it. Otherwise, a good stay.
Stayed 1 night in Nov 2023
Response from Mike on 28 Nov 2023
Hello Vincent,Thank you for your stay with us and for taking the time to share your review! While we are pleased to hear that our staff made you feel welcome, we do apologize for the issue with the bed linens. I am looking to find which housekeeper cleaned the room prior to your arrival, as well as who inspected it so that this can be brought to their attention and discussed with each of them! We do hope to see you again in the future and we always wish you safe and happy travels!

10/10 Excellent

Alisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how friendly the staff was and the ease of checking in and out.
Stayed 3 nights in Nov 2023
Response from Mike on 28 Nov 2023
Hello Alisa,Thank you for your stay with us and for taking the time to share your review! We are very pleased that you enjoyed your stay and that our staff made you feel welcome. I will pass along your comments to each of them and I am sure they will be pleased to know they helped you have a great stay! We look forward to seeing you in the future and we always wish you safe and happy travels!

4/10 Poor

Alfred

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Very outdated, stains in hall carpets. Bathtub was black on the floor. Left early just not satisfied
Stayed 2 nights in Nov 2023
Response from Mike on 22 Nov 2023
Hello Alfred,Thank you for your stay and for taking the time to share your review! We do apologize that you did not enjoy your stay! We wish that we had been made aware of the issues so that we could have moved you to a different room or that we would have had an opportunity to find a resolution. We are looking to see who cleaned and inspected the room you were in so that we can address these issues with them so that we can better serve our guests in the future. We do wish you safe and happy travels in the future!

10/10 Excellent

JoAnn

Business traveller, Travelled with group
Breakfast
Stayed 3 nights in Nov 2023
Response from Mike on 22 Nov 2023
Hello JoAnn,Thank you for your stay with us and for taking the time to share your review! We are very happy that you enjoyed your stay and that our breakfast was pleasing to you. We look forward to seeing you again when you are back in our area, and we always wish you safe and happy travels!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was wonderful, beautiful room, very comfortable and I had everything I could need!
Stayed 2 nights in Nov 2023
Response from Mike on 22 Nov 2023
Hello,Thank you for your stay with us and for taking the time to share your review! We are extremely happy that you enjoyed your stay and that everything met your expectations. We do look forward to seeing you again in the future and we always wish you safe and happy travels!

10/10 Excellent

Davisa

Liked: Cleanliness, staff & service, property conditions & facilities
This property was right off of a strip with many restaurants and shops! The staff was friendly. The facility was clean. We had a great travel-ball stay!
Stayed 1 night in Nov 2023
Response from Mike on 22 Nov 2023
Hello Davisa,Thank you for your stay with us and for taking the time to share your review! We are vey happy that you enjoyed your stay and that everything went well while you were with us! We look forward to seeing you again the next time you are in our area and we always wish you safe and happy travels!

8/10 Good

don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Would stay again.
Stayed 1 night in Nov 2023
Response from Mike on 22 Nov 2023
Hello Don,Thank you for your stay and for taking the time to share your review! We are very pleased to learn that you enjoyed your stay and that you would return in the future. We do look forward to seeing you again when you are in our area and we always wish you safe and happy travels!

10/10 Excellent

Semone

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Mike on 9 Nov 2023
Hello Semone,Thank you for your stay with us and for taking the time to share your review! We are very pleased to learn that you enjoyed your stay and that everything was to your liking. We look forward to seeing you again when you are in our area and we always wish you safe and happy travels!

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is a little noisy being close to Eastern Blvd. However, it has a nice little pond in the back that is quite pleasant. The breakfast area is quite clean and bright with a decent breakfast buffet. The property is showing its age a bit. I clean when I enter a hotel room and this was OK. What I thought was a dirty area was actually rust on a light fixture. The microwave needed cleaning to use it which I did. Overall, this is a good rental - not great.
Stayed 1 night in Nov 2023
Response from Mike on 9 Nov 2023
Hello Rachel,Thank you for your stay with us and for taking the time to share your review! We are glad to hear that you enjoyed your stay & that you were able to relax at the pond. I do apologize for the issue with the microwave & I will be addressing this today with our housekeeping staff & the housekeeping inspector. We hope to see you again the next time you are in our area and we always wish you safe and happy travels!

8/10 Good

Jaepil

Stayed 1 night in Nov 2023
Response from Mike on 28 Nov 2023
Hello Jaepil,Thank you for your stay with us and for taking the time to share your review! We are very pleased that you enjoyed your stay and we look forward to seeing you again the next time you are in our area. As always, we wish you safe and happy travels!

8/10 Good

Climmie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet and clean. Friendly staff.
Stayed 2 nights in Nov 2023
Response from Mike on 8 Nov 2023
Hello Climmie,Thank you for your stay with us and for taking the time to share your review! We are very pleased to hear that you enjoyed your stay. We look forward to seeing you again the next time you are in our area, and we always wish you safe and happy travels!

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff and management were very helpful. The front breakfast area was very clean. I had a large group with me and the management was very kind in allowing me to have my team eat their dinner in the large breakfast area...We will be returning next year.
Response from Mike on 6 Nov 2023
Hello David,Thank you for booking your group with us and for taking the time to share your review! We enjoyed having y'all with us and we are very happy that you all enjoyed your stay with us! We look forward to seeing you and your group again next year and we wish you safe and happy travels!

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a stopover traveling home and we found it very clean and comfortable. The king bed was great. There were lots of eating places close by
Stayed 1 night in Nov 2023
Response from Mike on 6 Nov 2023
Hello William,Thank you for your stay and for taking the time to share your review! We are very happy that you enjoyed your stay and that the bed was to your liking. We hope that you were able to sample the restaurants in our area because there are many very delicious ones near us! We look forward to seeing you in the future & we always wish you safe and happy travels!

10/10 Excellent

Carlette

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice stay, except for checkout being at 11
Stayed 1 night in Nov 2023
Response from Mike on 6 Nov 2023
Hello Carlette,Thank you for your stay with us and for taking the time to share your review! We are very happy that you enjoyed your stay and we do apologize if the check out was to early for you. We do offer a 12:00 PM check out most days, just check with the front desk. We look forward to seeing you in the future and we always wish you safe and happy travels!

10/10 Excellent

Remona

Travelled with family
The breakfast bar was very clean and well stocked.
Stayed 1 night in Nov 2023
Response from Mike on 6 Nov 2023
Hello Remona,Thank you for your stay with us and for taking the time to share your review! We are very happy that you enjoyed our breakfast bar during your stay and thank you for letting us know that our attendant was doing a good job! We look forward to seeing you again the next time you are in our area and we always wish you safe and happy travels!

8/10 Good

Rev. Terry

Stayed 1 night in Nov 2023
Response from Mike on 23 Nov 2023
Hello Rev. Terry,Thank you for your stay with us and for taking the time to share your review! We are very pleased to see that you enjoyed your stay and we look forward to seeing you again when you are back in our area. We always wish you safe and happy travels!

10/10 Excellent

Angela, N Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & excellent staff & service . Lots of Restaurants choices!!!
Stayed 5 nights in Oct 2023
Response from Mike on 6 Nov 2023
Hello Angela,Thank you for your stay with us and for taking the time to share your review! We are very happy that you enjoyed your stay and we appreciate you letting us know that our staff did a good job! We look forward to seeing you in the future and we always wish you safe and happy travels!

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mike on 6 Nov 2023
Hello Rebecca,Thank you for your stay with us and for taking the time to share your review! We are very pleased that you enjoyed your stay and we look forward to seeing you in the future. As always, we wish you safe and happy travels!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mike on 8 Nov 2023
Hello David,Thank you for your stay with us and for taking the time to share your review! We are very pleased to hear that you enjoyed your stay and that everything was to your liking. We look forward to seeing you again when you are in our area and we always wish you safe and happy travels!

8/10 Good

Conita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mike on 8 Nov 2023
Hello Conita,Thank you for your stay with us and for taking the time to share your review! We are happy to learn that you enjoyed your stay while you were with us. We look forward to seeing you again and we always wish you safe and happy travels!

10/10 Excellent

Christine

Stayed 2 nights in Oct 2023
Response from Mike on 22 Nov 2023
Hello Christine,Thank you for your stay with us and for taking the time to share your review! We are very pleased to see that you enjoyed your stay while you were with us. We look forward to seeing you again in the future and we always wish you safe and happy travels!