Exterior

Reviews of Idea Hotel Milano San Siro

4 out of 5
Idea Hotel Milano San Siro
Via Airaghi Gaetano, 125, Milan

Reviews

6.4
Rating 10 - Excellent. 151 out of 1005 reviews" "
Rating 8 - Good. 298 out of 1005 reviews" "
Rating 6 - Okay. 275 out of 1005 reviews" "
Rating 4 - Poor. 151 out of 1005 reviews" "
Rating 2 - Terrible. 130 out of 1005 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Marco, New York

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The short review would be: “Just don’t stay there”. Or “slightly better than sleeping in your car”. The long review would be: Rooms are dirty and worn down; bathroom and shower is almost unhygienic and shower head was moldy Walls are so flimsy you can hear the movie in the room next door Reception staff - with one exception (a lady in the morning)- is inattentive and don’t like their job. Check in is at 3pm not 2 pm as advertised. Shuttle service stops at 11 am so useless if you get there in the afternoon. The hotel is surrounded by an industrial area and at night is quite scary and unsafe. To get to the subway you need to get a bus and it will take you about 20 minutes. So avoid unless you want to ruin your vacay and even if you just need a place to crash for a night find another option.
Stayed 1 night in Dec 2023

4/10 Poor

Silvia

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Poor
CECKIN IS NOT AT 2PM as it says on the website, they only allow check-in at 3pm. We planned the trip with what they showed on the website and we had to wait until three and postpone all the commitments we had. We booked two rooms, when we arrived at the hotel they only gave us one room, only after I asked about the other room twice and showed my email did they decide to give me the second room. If you are a lay person, they will cheat you and give you just one room... the shower in the rooms had no water pressure, which made it impossible to wash my hair (since I have long hair) very little water came out of the shower. and also the silicone bathrooms were full of black mold marks. Anyway, a lot of wrong information, don't trust the information shown online, the photos that show the hotel are outdated photos
Stayed 3 nights in Oct 2023

4/10 Poor

Brad

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Carmela

Stayed 3 nights in Sep 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

2/10 Terrible

Itua

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was hardly anything to like about the property. I booked two rooms for my family of six, but there was hardly anything good about the property. The rooms smelled badly, the fridge in each of the rooms didn't work, the bed sheets had stain marks, the bins were broken. To make matters worse I slept with my youngest son on the same bed and we experienced what appears to be multiple bug bites that swole up and became large watery bullous blisters. These blisters are red in color and intensely itchy. We really deserve compensation for these issues.
Stayed 4 nights in Aug 2023

6/10 Okay

Daniel

Stayed 1 night in Aug 2023

2/10 Terrible

hougong

Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We couldn’t wait to leave.
Really disappointed in this very grotty hotel. The public areas look nice but our quadruple room was awful. The sofa bed was tiny with padding that came apart, curtains were ripped, floor was stained; shower cubicle broken, toilet seat wonky… overall really horrible! Check in time wasn’t right, free public shuttle bus wasn’t operational and overall we couldn’t wait to leave! Avoid.
Stayed 1 night in Jul 2023

2/10 Terrible

Nathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Sigurdur

Little wirn down
Stayed 3 nights in Jun 2023

4/10 Poor

Rob

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed was broken. Carpet was stained. Stunk of smoke. 1 towel between 4 of us. Wouldn't stay there again
Stayed 1 night in May 2023

8/10 Good

Teki

Liked: Property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 1 night in May 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Avoid
The reception staff were very rude and unhelpful. The room was very tatty lots of broken item's in the bathroom, shower very weak and cold, toilet seat broken, hand rail in shower missing, sink tap very dirty, no plug in sink. Electricity went off twice during stay. The tissues box never had tissues in. The carpet in bedroom was wet. When we tried to complain they said they didn't understand English so couldn't help
Stayed 4 nights in Apr 2023

4/10 Poor

David

Travelled with family
Disliked: Property conditions & facilities, room comfort
Very Very disappointing
8 euro's a night for what was supposed to be secure parking, in/out barrier up all the time, aircon doesn't work, shower head hanging off, no plug in sink, curtains hanging off, lots of stains on carpet, only 3 hangers, crooked tv bracket, 1 out of 3 bulbs working in bathroom, breakfast ok but bacon swimming in oil. MILES away from anything, no local bars restaurants or bars in the middle of industrial area. would not recommend this hotel
Stayed 4 nights in Apr 2023

6/10 Okay

Rohan

Travelled with group
Liked: Staff & service
Stayed 1 night in Mar 2023

6/10 Okay

Teja

Travelled with group
Liked: Amenities, property conditions & facilities
I liked the breakfast spread they had, however, they didn't even bring out the eggs on our second morning. We were told when we booked that breakfast was included but when we got there we had to pay. The floor in our room wasn't cleaned properly as we found Almonds that weren't ours on the floor. During breakfast, it was hard to find a clean table. When we asked the front desk for a second pillow, the guy at the desk sighed and seemed very upset that we had asked for a pillow. Then he said he would bring one up in 20 minutes. The beds were made nicely, and the breakfast was very good. The Lobby was clean and the front entrance was well kept.
Stayed 3 nights in Mar 2023

2/10 Terrible

Keyshell

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We had a terrible experience at this hotel. All the staff was really rude, from the front desk to the waitresses at the restaurant. The only nice person we found that had a smile was the lady cleaning our room. The pictures are not at all how the rooms look like, the rooms look old and dirty and the shower is so small you cant even have a proper shower. Also, the hotel is far away from Milan. You have to choose between paying a taxi 80 euros to take you to Milan or getting one bus and 2 metros to get there. But if you are coming back to the hotel at night the bus stations feels unsafe.

2/10 Terrible

Mr Ricky

Stayed 3 nights in Feb 2023

6/10 Okay

Fatih

Stayed 4 nights in Feb 2023

10/10 Excellent

Anastasios

Travelled with group
Liked: Cleanliness, staff & service
Ok

6/10 Okay

Devin

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Our room didn’t have electricity. The hotel was Ok and we had breakfast but our room literally did not have electricity. We sat in the dark. It’s also incredibly far from anything to see.

8/10 Good

Azhar

Stayed 2 nights in Dec 2022

6/10 Okay

Asma

Stayed 1 night in Dec 2022

4/10 Poor

Narinderpal, SHEK KIP MEI

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff is not very bad, transpotation is main problam, never go there in future

4/10 Poor

Henri

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
This property is disappointing because it does not fully present a 4-star hotel as advertised. It is far away from public transport, which is a point they failed to mention. If you are at the first floor between, between rooms 103 - 113 you can hear the staff working at night shift. So, give your good night rest a bye-bye because it is noisy. The breakfast is very limited. There was not enough orange juice and for children no hot chocolate. The light switch in the room was not working. The room did not have a tv remote control. The plastic furniture around the hotel is tacky and ugly. Idea Hotel Milano is not your Ideal Hotel in Milano. Find elsewhere to stay!

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
There was parking on the premises but it was far and dark and on top of it, youwe paid for it. The receptionist wouldn't spare a single smile. We were feeling cold and we were told there were no blankets at all. The shower didn't work properly. I'm really disappointed and have no intention to spend a night there.sgain.
Stayed 1 night in Aug 2022

8/10 Good

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and modern for an area that seemed not as nice. We enjoyed the hotel's bar area in the evening and staff was very helpful and friendly.
Stayed 1 night in Jul 2022

4/10 Poor

Ángel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very out dated the rooms smell like smoke, out of 4 elevators only 1 was working. The only working elevator took forever to open.
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveller

Price is affordable but hotel is far from city center.
Stayed 3 nights in May 2022

10/10 Excellent

Alihan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s fine place to stay in San Siri area
Stayed 1 night in May 2022

10/10 Excellent

rhoda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very clean they provide shuttle service to the city center for free. The breakfast was good. I enjoyed my stay will highly recommend. The place is about 27 minutes to the Duomo.
Stayed 2 nights in May 2022

10/10 Excellent

Veronica

Stayed 1 night in Apr 2022

2/10 Terrible

neil

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Shuttle to the metro station
Stayed 4 nights in Apr 2022

2/10 Terrible

Mustafa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really bad hotel
Really bad hotel, had no air conditioning and we were boiling the shower screen had fallen off pillows were dirty not a pleasant experience.
Stayed 2 nights in Apr 2022

6/10 Okay

Somaiya

Travelled with partner
Pros: -Good price for rooms with breakfast included Cons -Rooms very hot with a.c. not working -Very poor location with no good transport links -Breakfast selection not as good as advertised -Minibar supplied with just water and not cleaned properly (had a very bad smell) -Shower head very dirty -Free shuttle advertised during morning and evening times, however was told that it was available only in mornings after booking. This was a big issue as I wouldn’t have booked the hotel if I knew this information beforehand due to poor transport -Door didn’t lock and cleaners kept coming without knocking/saying anything -No good way to communicate with the hotel as the only way they communicate is via email and the email address is nowhere to be found on the website (had to read through hundreds of reviews to find it)
Stayed 4 nights in Mar 2022

10/10 Excellent

Jothi raja

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Luigi Junior

Stayed 10 nights in Mar 2022

10/10 Excellent

Nadide Beyza

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
Everything was excellent. We loved breakfast. Staff was so hospitable. Our room was comfortable. Wi-Fi was awesome.
Stayed 1 night in Mar 2022

2/10 Terrible

gad

Stayed 4 nights in Mar 2022

10/10 Excellent

Melanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Gino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Hrannar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Charles

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was ok
Stayed 1 night in Aug 2021

8/10 Good

Katrin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stay
Its a good hotel, especially for the price. Parking is next to the hotel, costs 6€, but totally worths it. We were ok our trip further to Italy, and its a good stop for the night. Beds are comfortable, rooms big and clean. And breakfast is nice, with fruits and good bacon. The only thing is which was disturbing - the air condition was pretty loud in our room. So we just turned it off.
Stayed 1 night in Aug 2021

10/10 Excellent

Najda

Stayed 1 night in Jul 2021

6/10 Okay

Pablo

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stanze rumori motori strani ma personale fantastic
Le stanza non sono in buone condizioni. Rumori di motori strani. Comunque anche se erano le 2am il personale di una gentilezza meravigliosa hanno cercato di aiutare e trovare soluzioni spostandomi e lasciandomi late check-out al indomani
Stayed 1 night in Jul 2021

2/10 Terrible

AnaLopes, LONDON

Disliked: Cleanliness, staff & service, property conditions & facilities
I planned to come to Italy because I never been before and also to celebrate my boyfriend's birthday. I booked here in this hotel and made the payment which is not refundable. Unfortunately, the coronavirus has increased as in the news, it is not recommended to travel I tried to make a change for later explaining the situation of the moment. Unfortunately their even not change when is emergency like this I will not risk it AND I DO NOT recommend this Hotel only thinks about money instead of give flexibility to your customers so to all people who are thinking of making a reservation look for a Hotel that can give flexibility in a situation that can happen and you are not to blame. So this hotel here I do not recommend to anyone.
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Feb 2020