Breakfast and dinner served, al fresco dining

Reviews of eco Hotel Milano & BioRiso Restaurant

3 out of 5
eco Hotel Milano & BioRiso Restaurant
Via Vittorio Scialoia 3, Milan, MI

Reviews

8.2

Very good

Rating 10 - Excellent. 197 out of 588 reviews" "
Rating 8 - Good. 281 out of 588 reviews" "
Rating 6 - Okay. 86 out of 588 reviews" "
Rating 4 - Poor. 15 out of 588 reviews" "
Rating 2 - Terrible. 9 out of 588 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Shumon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was really worth it thanks
Stayed 2 nights in Mar 2024
Response from EcoStaff on 19 Mar 2024
Dear Guest,Thank you for taking the time to review your recent stay at our hotel. We are delighted you liked your overall Eco Hotel Milano Experience. We look very forward to welcoming you again during your next visit in Milan. Warmest regards

10/10 Excellent

Imee

Travelled with group
Excellent accomodation including all the staff. We enjoyed our last night with a super tasty meal at their restaurant. The Filipino guy and the Italian lady at the restaurant were so accomodating. We enjoyed chit-chatting with them as we're the only guests left at the restaurant. I must recommend.
Stayed 3 nights in Feb 2024
Response from EcoStaff on 19 Mar 2024
Dear Guest,Thank you for taking the time to review your recent stay at our hotel. We are delighted you liked your overall Eco Hotel Milano Experience. Thank you so much for your wonderful words. Your comment has been proudly shared with all the team and we are delighted that you enjoyed your stay. All the staff greets you. We try so hard to meet and exceed our guests expectations. We look very forward to welcoming you again during your next visit in Milan. Warmest regards

10/10 Excellent

Enrico, WEST PALM BEACH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner and breakfast at the property are superb
Stayed 2 nights in Oct 2023
Response from The EcoStaff on 23 Oct 2023
Dear Enrico,thank you for taking the time to review your recent stay at the eco Hotel Milano.Thank you so much for your wonderful review and for appreciating our organic breakfast and dinner. The food and beverages served in the restaurant, at breakfast and in the bar derive from certified organic and biodynamic farming that certifies the absence of chemical pesticides. We look very forward to welcoming you again during your next visit in Milan. Warmest regards

4/10 Poor

Ramanpreet

Stayed 3 nights in Sep 2023
Response from The EcoStaff on 23 Oct 2023
Dear Guest,thank you for taking the time to review your recent stay at the eco Hotel Milano. We are sorry to read your low score. We would like to know what happened. It is important to us that our guest feel free to express advice and opinions in order to improve our service. We look forward to welcoming you back for many more stays to come. Warm regards

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from The EcoStaff on 21 Sept 2023
Dear Guest, Thank you so much for your positive feedback. We would like to know which aspect of our service you liked the most, in order to know and exceed the expectations of our guests and improve our service more and more.Please feel free to express advice and opinions. It is important to us.We hope you will visit us soon. Warmest regards

8/10 Good

Shiva

Travelled with group
Liked: Cleanliness
This property is certainly environmentally friendly. The restaurant looked like it had lots of options but it was closed the night we arrived so didnt try it. Breakfast was good! Hit or miss with staff. Some were friendly but others werent and neither were they helpful. I am unable to comment about the area, convenience or walkability or Transportation.
Stayed 2 nights in Sep 2023
Response from The EcoStaff on 24 Sept 2023
Dear Guest,thank you for taking the time to review your recent stay at the eco Hotel Milano. We are happy that you appreciated our breakfast. It includes over 90% of ingredients from organic and biodynamic farming, and it is also for vegetarians, vegans and celiacs.We are sorry for the complaint about our Staff. As you can see from the other reviews, our staff is very appreciated for his kindness and availability. We constantly strive to meet the expectations of our guests.On your next stay with us consider to taste an organic "Risotto alla Milanese” at our organic Bioriso Restaurant, which offers dishes with ingredients km0 and from organic and biodynamic agriculture. We hope you will visit us soon. Warmest regards

2/10 Terrible

Vitaliy

Disliked: Cleanliness, staff & service, amenities
I don’t like it
Stayed 8 nights in Aug 2023
Response from The EcoStaff on 11 Sept 2023
Dear Guest, Thank you for taking the time to review your recent stay at Eco Hotel Milano.We are sorry to read your review. We would need more information about your dissatisfaction. It is important to us that our guest feel free to express advice and opinions in order to improve our service.Hoping you give us another chance. Warmest regards.

8/10 Good

YUNXIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a nice stay....
Eco Milano seems to be in a very good location and it was helpful it was so close to the metro Affori subway. The breakfast was way above average, but the menu seems to never change. The room was VERY clean but rather small and the lighting was rather dark. Whoever stayed above us woke us up two days in a row the isolation from the ceiling was not too great, though we didn't hear almost any noise from the walls nor traffic noise. There is also a giant supermarket very close by which was a big plus. Overall it's a very nice hotel minus some noise from above and at least our room, was very tiny. Very comfortable beds btw. We had two twins. Friendly staff overall.
Stayed 3 nights in Sep 2023
Response from The EcoStaff on 13 Sept 2023
Dear Guest,thank you for taking the time to review your recent stay at the eco Hotel Milano.We are happy that you appreciated our location near the center and organic breakfast, which includes over 90% of ingredients from organic and biodynamic farming, satisfying all food needs with a wide variety of products. Our rooms are soundproofed and have double-glazed windows with thermal and acoustic insulation, just to isolate any noise. We would have intervened immediately if you had reported it to us. We have different types of rooms with different rates, even more spacious. Next time, feel free to ask for advice on which room to choose. Surely our staff will find an accommodation suitable for your needs.We look very forward to welcoming you again during your next visit in Milan. Warmest regards

8/10 Good

Liseli

Travelled with group
Liked: Cleanliness, staff & service
Really nice friendly hotel with great service. Property décor and amenities are dated and could do with a refresh to lift the place as it’s in a very convenient location for attending the F1 Italian GP at Monza Autodromo which is only 30 mins away via Uber/taxi. Something that needs to be better communicated is the fact that each morning regardless of whether or not you’re checking out you’re called to get out your room to let housekeeping in to your room which doesn’t make for a relaxing stay especially if you’d like to sleep in. In addition the housekeeping team although great at their jobs are very loud in the early mornings when they start and without good soundproofing you are woken up by their chatter in the hallways. Another drawback related to the area is that the hotel is close to a church which has very loud bells that go off 2-3 per day - once early before 8am and again around lunchtime and in the late afternoon/early evening. Overall I’d recommend the hotel if you’re looking for somewhere that is functional rather than fancy stay that also offers great value and friendly service from a team who were brilliant at making every guest feel welcome.
Stayed 3 nights in Sep 2023
Response from The EcoStaff on 7 Sept 2023
Dear Guest,Thank you for taking the time to review your recent stay at our hotel and we are delighted you liked your overall Eco Hotel Milano Experience.We are sorry for what you reported to us. The deadline for room cleaning is 12.00 a.m. (also written on the website). We usually call around 11.30 a.m. to make sure you have half an hour to get ready.Alternatively it is necessary to display "do not disturb" sign outside the room so as not to be called.The chambermaids read your comment. They thank you for the compliments about cleaning and promise they will be quieter.The Church has bells that ring every 30 minutes and it's not a deafening sound, otherwise no one would be able to rest. In 23 years of business you are the second person to complain about this. But if you had reported it to us, we would have liked to intervene by changing your room to another quieter one.We have different types of rooms with different rates. Next time, feel free to ask for advice on which room to choose. Surely our staff will find an accommodation suitable for your needs. We recommend you our Feng Shui Suite, furbished with environmentally-friendly natural materials to help reach your physical and mental balance.We hope you will visit us soon. Warm Regards

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for visiting Milan. After many hotels without elevators, the kids really loved that they had one at this hotel. Very eco friendly. Nice view of a pitch.
Stayed 1 night in Jul 2023
Response from The EcoStaff on 27 Aug 2023
Dear Guest,thank you so much for your positive feedback. We are delighted that you enjoyed your stay and it is wonderful to learn that we exceeded your expectations. We hope you will visit us again. Warmest regards

8/10 Good

Arianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is nice with nice amenities. The staff was nice as well. The location is just a bit inconvenient if you want to see the shopping district sites Milan is famous for. The neighborhood was pretty run down as well. There was a lot of noise coming from the park until late and when we changed rooms we could hear people walking past to the parking lot. Other than that, the staff was top notch and did everything in their power that was humanly possible to accommodate me and my disabled mother.
Stayed 2 nights in Jul 2023
Response from The EcoStaff on 1 Aug 2023
Dear Guest,thank you for taking the time to review your recent stay at the ecoHotel Milano. We are sorry for the complaint about our location. It seems strange to us. As you can see from the other reviews, many guests appreciate it. You can quickly reach the historical center, the central station and the main places of interest thanks to the MM3 Affori Centro underground station which is a short distance away. The hotel is only 450 meters from this station. You can check it too by entering the data on Google maps.The metro takes only 10-15 minutes to reach the center of Milan. You can easily discover Milan and visit the major attractions (Quadrilatero della Moda, the Duomo, museums, theatres etc. etc.). Although the hotel is very close to the center, it is located in a residential and very quiet area with a park adjacent to the structure.Come back to visit us again.Warm Regards

10/10 Excellent

Karissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice spacious rooms, comfy beds, nice sized bathrooms. Only thing I would change would be the size of the shower/ a better shower curtain. Was within walking distance of the metro station.
Stayed 3 nights in Jun 2023
Response from EcoStaff on 5 Jul 2023
Dear Guest, thank you for taking the time to review your recent stay at the eco Hotel Milano!We are delighted you liked your room and thank you for your suggestion about the shower.We look very forward to welcoming you again during your next visit in Milan. Warmest regards, EcoStaff

6/10 Okay

Florian

Travelled with family
Liked: Cleanliness
Stayed 1 night in Jun 2023
Response from The EcoStaff on 2 Jul 2023
Dear Guest, Thank you so much for your feedback. We would like to know which aspect of our service you didn't like, in order to know and exceed the expectations of our guests and improve our service.

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent choice
Well located, comfortable room with three beds, close to Metro and grocery store. Breakfast was impressive! Only cons: we were never able to watch TV because of all local channels and could not connect to Netflix or Amazon Prime Video.
Stayed 2 nights in Jun 2023
Response from The EcoStaff on 2 Jul 2023
Dear Guest,thank you for taking the time to review your recent stay at the eco Hotel Milano.We are sorry for your complaint. Next time ask for help at reception. We send an email asking you to tell us if the stay is to your liking and we leave a notice on the desk of the room asking the guest to promptly notify us if the room is not perfect or there is something unwelcome. Our reception is open h24 and by dialing 9 from the room telephone you can communicate your requests. We will always be happy to intervene to make your stay pleasant and satisfying. We hope to have the pleasure of welcoming you back soon for a Green stay in Milan! Warm Regards

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly, helpful, and patient staff. Located near metro so easy to get to downtown Milano and other areas. Small shopping area with cafes for outdoor eating. Would stay again.
Stayed 1 night in Jun 2023
Response from The EcoStaff on 12 Jun 2023
Dear Guest,Thank you for taking the time to review your recent stay at our hotel. We are delighted you liked your overall Eco Hotel Milano Experience. Thank you so much for your wonderful words. Your comment has been proudly shared with all the team and we are delighted that you enjoyed your stay. All the staff greets you. We try so hard to meet and exceed our guests expectations. We look very forward to welcoming you again during your next visit in Milan. Warmest regards

10/10 Excellent

wei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FLAWLESS EXCELLENCE
The healthiest breakfast in all our travels. The culture of service was impeccable.
Stayed 4 nights in May 2023
Response from The EcoStaff on 12 Jun 2023
Dear Guest,thank you so much for your 10 out of 10 feedback and for taking the time to review your recent stay at our ecoHotel Milano. Thank you so much for your kind compliments. We are delighted that you enjoyed your stay. We try so hard to meet and exceed our guests expectations. We look forward to welcoming you back for many more stays to come. Warm regards

4/10 Poor

Miguel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
We were placed in the building next to them which we did see but they failed to mention that it’s an apartment building. It was a random room put with people who lived there. That doesn’t seem safe as we don’t know people from the city. The building is old, dirty and musty smell. There is flys and mosquitoes everywhere so bring repellent. Yes it’s cheap but you definitely get what you pay for no doubt. I let them know I did not feel safe being in that building and they didn’t offer to move me rooms and refused a refund. Make sure you do your research on google maps as well to check out the neighborhood this hotel in is. Wouldn’t book again!!!
Stayed 1 night in May 2023
Response from The EcoStaff on 26 May 2023
Dear Guest,thank you for taking the time to review your recent stay at the eco Hotel Milano. You have booked an annex room, which is specified on Expedia.com to be in a building next to the hotel connected to the internal courtyard and it can be located on the 2nd or 3rd floor without a lift. For transparency we sent you an email specifying the characteristics of the annex room you had booked. Annex means "to annex" and in tourism it is used for indicate those connected rooms. Generally the guests are all very satisfied for the excellent value for money. It is a cheaper accommodation but guarantees quiet rooms in a modern style. The rooms and bathroom furnishings are all new.The annex rooms are very safe. There is a night porter available both for the hotel and for the annex rooms. In each room there is a folder containing a sheet with all the information about our hotel with the number to contact the reception open 24 hours a day.If it was an unsafe place and something had happened there would be reviews about it, so your fear is completely unfounded. It is true there are also other people in the condominium, but even in the hotel you would be with unknown people from the other rooms. We have been selling this type of room for more than 15 years and not nothing ever happened. We care a lot about customer safety.We apologized, we would have liked to move you to a hotel room but unfortunately there were no rooms available.The building isn’t dirty and smells like mold. The rain of recent days has dampened the air and we are in front of a park. Perhaps you wanted to be in the centre. We aren’t in the center but well connected by metro and the neighborhood is quiet and in one of the greenest areas of Milan.We hope you will want to give us another opportunity to show you that we are the right choice for location and services offered for both short and long stays.Come back to visit us again. Warm Regards

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good reasonably priced hotel
Generally a good, reasonably priced hotel, with a short metro journey to the main train station and Duomo areas. Room was quite small, but not really an issue if you plan to be out and about most of the time.
Stayed 6 nights in May 2023
Response from The EcoStaff on 12 Jun 2023
Dear Guest,Thank you for taking the time to review your recent stay at our hotel. We are delighted you liked your overall Eco Hotel Milano Experience. We have different types of rooms with different rates, even more spacious. Next time, feel free to ask for advice on which room to choose. Surely our staff will find an accommodation suitable for your needs. We recommend you our Feng Shui Suite, furbished with environmentally-friendly natural materials to help reach your physical and mental balance.We look very forward to welcoming you again during your next visit in Milan. Warmest regards

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
The checkin did not go so well They did not find my booking and had to initiate the whole booking discarding my Expedia booking
Response from The EcoStaff on 6 May 2023
Dear Guest,thank you for taking the time to review your recent stay at the eco Hotel Milano.We are sorry for what you reported to us. The mistake was caused by the first reservation being canceled, due to an invalid card.We hope you enjoyed your stay. We look very forward to welcoming you again during your next visit in Milan. Warmest regards

8/10 Good

Warren

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2023
Response from The EcoStaff on 15 May 2023
Dear Guest,thank you so much for your positive feedback. We are delighted that you enjoyed your stay and it is wonderful to learn that we exceeded your expectations.We look very forward to welcoming you again during your next visit in Milan. Warmest regards

6/10 Okay

Stephen, Hixson

Travelled with partner
Liked: Cleanliness, staff & service
Room was very small and a/c didn’t work even after bringing it to their attention
Stayed 2 nights in Apr 2023
Response from The EcoStaff on 15 May 2023
Dear Guest,thank you for taking the time to review your recent stay at the eco Hotel Milano. We are sorry for what you reported to us. Next time ask for help at reception. We send an email asking you to tell us if the stay is to your liking and we leave a notice on the desk of the room asking the guest to promptly notify us if the room is not perfect or there is something unwelcome. Our reception is open h24 and by dialing 9 from the room telephone you can communicate your requests. We will always be happy to intervene to make your stay pleasant and satisfying. We are sorry for the complaint about the rooms. We have different types of rooms with different rates, even more spacious. Next time, feel free to ask for advice on which room to choose. Surely our staff will find an accommodation suitable for your needs.We look very forward to welcoming you again during your next visit in Milan.Warmest regards, EcoStaff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from The EcoStaff on 15 May 2023
Dear Guest,thank you so much for your 10 out of 10 feedback. We are delighted that you enjoyed your stay and it is wonderful to learn that we exceeded your expectations.We look very forward to welcoming you again during your next visit in Milan. Warmest regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for cheap price.
Stayed 2 nights in Mar 2023
Response from The EcoStaff on 16 Mar 2023
Dear Guest,thank you so much for your 10 out of 10 feedback. We are delighted that you enjoyed your stay.We hope you will visit us soon. Warmest regards

10/10 Excellent

Tze Leem

Stayed 4 nights in Dec 2022
Response from The EcoStaff on 22 Jan 2023
Dear Guest,thank you so much for your 10 out of 10 feedback. We are delighted that you enjoyed your stay.We would like to know which aspect of our service you liked the most, in order to know and exceed the expectations of our guests and improve our service more and more.Please feel free to express advice and opinions. It is important to us.We hope you will visit us soon. Warmest regards

6/10 Okay

tade

Liked: Cleanliness
Stayed 4 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis
Clean, tidy, well organised. Super helpful staff. Good breakfast. Nice grass and outside area.
Stayed 4 nights in Aug 2022
Response from The EcoStaff on 23 Aug 2022
Dear Guest,thank you for taking the time to review your recent stay at the eco Hotel Milano.Thank you so much for your wonderful review. Your comment has been proudly shared with all the team and we are delighted that you enjoyed your stay. We try so hard to meet and exceed our guests expectations.We look very forward to welcoming you again during your next visit in Milan. Warmest regards

8/10 Good

Priya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money at a convenient location 7 min from the Metro which quickly takes you to the central station and tourist attractions, however, not walking distance from anything of interest The neighborhood is older and a bit grimy but is in the process of getting an update and several building are being renovated. Supermarket 5 min walk. Limited choices for dining in the area.
Stayed 4 nights in Jun 2022
Response from EcoStaff on 5 Jul 2022
Dear Guest, thank you for taking the time to review your recent stay at the eco Hotel Milano. We are so happy that you appreciated our location. You can quickly reach the historical center, the central station and the main places of interest thanks to the MM3 Affori Centro underground station which is a short distance away. The metro takes only 10-15 minutes to reach the center of Milan. Our area is undergoing transformation and in the Affori district there are several clubs and activities, which increase as you get closer to the center. Although the hotel is very close to the center, it is located in a residential and very quiet area. Our structure is surrounded by the greenery of beautiful parks, including the North Park, from which beautiful walks start. On your next stay with us consider to taste an organic "Risotto alla Milanese” at our organic Bioriso Restaurant, which offers dishes with ingredients km0 and from organic and biodynamic agriculture. We hope you will visit us soon. Warm Regards, EcoStaff

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience over luxury
Staff were excellent. Friendly and knowledgeable. The location was great, close to metro. I was after convenience and location . This gave me both.
Stayed 3 nights in Apr 2022
Response from EcoStaff on 18 Apr 2022
Dear Richard, Thank you so much for your lovely words and your kind compliments. Our staff is very appreciated for his kindness and availability. We constantly strive to meet the expectations of our guests. We are happy that you enjoyed our location. It is much appreciated by guests who consider it perfect because the structure is located near the center, well connected and surrounded by greenery. You can quickly reach the historical center, the central station and the main places of interest thanks to the MM3 Affori Centro underground station which is a short distance away. The metro takes only 10-15 minutes to reach the center of Milan. We look very forward to welcoming you again during your next visit in Milan. Warmest regards

8/10 Good

Cerys

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022
Response from The EcoStaff on 5 Apr 2022
Dear Guest, Thank you so much for your feedback. We would like to know your evaluation about our service so that we can improve with your opinion. We hope you will visit us soon. Warmest regards.

8/10 Good

MARTIAL

Liked: Cleanliness
Stayed 3 nights in Oct 2021
Response from The EcoStaff on 6 Nov 2021
Gentilissimo Ospite, grazie per averci dedicato del tempo e aver lasciato quasi il massimo del punteggio. Ci farebbe piacere conoscere l’aspetto del nostro servizio che secondo lei andrebbe migliorato. Per noi è importante che i clienti si sentano liberi di darci dei consigli e suggerimenti, in modo da migliorare il nostro servizio. Venga nuovamente a trovarci! A presto da tutti noi.

10/10 Excellent

Tanya Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience, simple comfort, and quite nice!
Very convenient to Metro and getting around, large grocery store within walking distance, as well as Ospedale (hospital) Niguarda which was a priority for me.
Stayed 3 nights in Jun 2021
Response from The EcoStaff on 8 Jul 2021
Dear Guest, thank you so much for your 10 out of 10 feedback and for taking the time to review your recent stay at our Eco Hotel. We are so glad to know that you enjoyed our location. The hotel is in an ideal location, near the center of Milan and near the Niguarda hospital. You can quickly reach the historical center, the central station and the main places of interest thanks to the MM3 Affori Centro underground station which is a short distance away. Although the hotel is very close to the center, it is located in a residential and very quiet area with a park adjacent to the structure. We are an Eco-Friendly hotel. Our eco-hotel meets precise eco-sustainable requirements. The Organic breakfast includes over 90% of ingredients from organic and biodynamic farming. Our organic Bioriso Restaurant offers dishes with ingredients km0 and from organic and biodynamic agriculture. Such menus can also be prepared upon request for vegetarians and vegans. We have a genuine environmental policy, please find out more on our website. We look very forward to welcoming you again during your next visit in Milan. Warmest regards, The EcoStaff

10/10 Excellent

Tanya Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from The EcoStaff on 8 Jul 2021
Dear Guest, Thank you so much for your positive feedback. We would like to know which aspect of our service you liked the most, in order to know and exceed the expectations of our guests and improve our service more and more. Please feel free to express advice and opinions. It is important to us. We hope you will visit us soon. Warmest regards, The EcoStaff

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2020
Response from The EcoStaff on 4 Nov 2020
Dear Guest, Thank you so much for your feedback. We are delighted you liked your overall La Residenza Experience. We look forward to welcoming you back for many more stays to come. Warm regards.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay in Milan!
A hidden gem! Close to everything and a really nice staff and great smaller hotel. I will stay here any time I come back to Milan
Stayed 3 nights in Feb 2020
Response from The EcoStaff on 24 Mar 2020
Dear Guest, Thank you so much for choosing Ecohotel La Residenza and leaving your valuable review. Your Feedback is so precious during Coronavirus Time. Many hotels were forced to close due to management difficulties. EcoHotel La Residenza, on the other hand, has decided to offer its health-conscious hospitality service. All the measures imposed by the Ministerial Decree were immediately adopted. We are helping to deal with the coronavirus pandemic by guaranteeing all hotel services - including catering - at 50% discounted rates. We are well aware of how difficult it is to find an open, sanitized and health-conscious hotel in this particular historical moment. We hope to have the pleasure of welcoming you back soon for a Green stay in Milan! Warm Regards,

10/10 Excellent

Ever

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from The EcoStaff on 9 Dec 2019
Thank you for scoring our hotel 10 out of 10. "It sounds as if you were able to enjoy all that The Residenza hotel has to offer. We are particularly thrilled to know that our environmental policy were able to make such a positive impact on your stay! We identify and implement eco-friendly policies through the formation of the Eco Hotel La Residenza Team, we take precautions for reducing wastes, we constantly monitor water and electric consumption, etc. Please check our website to explore our strong commitment to the environment We would be happy to welcome you back soon to our eco-friendly hotel certified by third parties.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from The EcoStaff on 9 Dec 2019
We are very excited to read the score given to our property. We would be more than happy to welcome you back to our third-party certified environmentally friendly hotel soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2019
Response from The EcoStaff on 9 Dec 2019
We are very glad to read the rate given to our EcoHotel. We would be more than happy to welcome you back to our third-party certified environmentally friendly hotel soon.

6/10 Okay

Carey

Liked: Cleanliness
Don’t be deceived - not eco-friendly
This is supposed to be an eco-friendly hotel. Yes, they have furniture made from cardboard and use recycled paper in the bathroom and restaurant. But I found it odd that they use the tiny bottles of shower gel, shampoo and conditioner. Any these the tiny bottles that are killing wildlife in the seas? California has recently banned these tiny bottles. I was shocked that a eco-friendly hotel would have them.
Stayed 3 nights in Oct 2019
Response from The EcoStaff on 22 Oct 2019
Dear Guest, we are very sorry to read your review. We are very sorry when one of our guests is disappointed by our environmental policy. Let me take advantage of your review to expose something on our courtesy set: it is ecological and ecolabel certified. The Ecolabel certification is the eco-label established by the European Union (it is called the EU Ecolabel) to recognize and mark products and services with an ecological nature and reduced environmental impact throughout its life cycle and important aspects related to the health and safety of consumers. Our courtesy line is therefore ecological, with reduced environmental impact both in the packaging and in the quality of shampoos and detergents. We pamper our guests by choosing an ecological courtesy line. The bath and shower are part of a daily ritual that restores vitality to mind and body, a sensory ritual of pure well-being that begins when the guest is immersed in the bathtub or enters the shower. Our eco-friendly courtesy set leaves the skin well hydrated and nourished, synonymous with health and well-being of the body. The ecological courtesy line that we choose has delicate ingredients cleanse gently, keeping intact the balance and natural defences of the skin in full respect of the environment. Our courtesy line has an excellent INCI: it is free of parabens, silicones, dyes and is not aggressive on the skin. We hope to have provided you with all the information and hopefully, you will return soon to our hotel with an eye on ecology. EcoStaff The Residence

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and knew a lot about how to travel around Milan and the tourist ammenities. The room was very nice and clean, so all good.
Stayed 2 nights in Oct 2019
Response from The EcoStaff on 22 Oct 2019
Dear Guest, Thank you so much for taking the time to leave us a so nice feedback. The environmentally-friendly hotel is ideal for sightseeing with many of Milan’s iconic attractions within metropolitan distance, including Quadrilatero della Moda, the Duomo, Galleria Vittorio Emanuele. Let me take this opportunity to thank you for choosing La Residenza Hotel for your environmentally friendly stay in Milan. We are proud to welcome satisfied guests and look forward to many more stays and meals to come. Once again, thank you for your feedback.

8/10 Good

Verified traveller

Liked: Staff & service
Eco friendly , quiet , good location to train station
Stayed 1 night in Sep 2019
Response from Eco Staff La Residenza on 22 Oct 2019
Greetings from sunny Milan! Thank you so much for your positive and detailed feedback. Thank you so much for taking the time to leave us a so nice feedback. We are very glad to read that you enjoyed your visit, and found our environment policy to be interesting. Take a moment to read our Eco Certification, many actions are repeatable also in your home, We hope to have the pleasure of welcoming you back soon for a Green stay in Milan! Warm Regards,

10/10 Excellent

Mari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant. Amazing breakfast
A really pleasant stay, right next to a green park and 5 minutes from a supermarket, stores, cafes and the Metro line to city center. Buffet breakfast (most food items organic) was amazing and tasty. Friendly and helpful staff.
Stayed 2 nights in Sep 2019
Response from The EcoStaff on 22 Oct 2019
Dear Guest, thank you for posting a lovely review of your stay at EcoHotel La Residenza. We hope you had time for a gourmet experience at the BioRiso Restaurant, we are confident that even the most discerning food lover will find an organic recipe to amuse and delight. We are really glad to hear you enjoyed the organic breakfast and the overall stay with us. If you are new to an organic diet, you'll be deliciously surprised that you can still enjoy all your favourite breakfast dishes here at the Eco Hotel La Residenza and may even be inspired to create your new own selection of healthy. We are very keen to ensure that our guests feel very much at home, here with us, in our environmentally friendly hotel in Milan. With our hopes that we will have the opportunity to welcome you back again in the future. Warmest regards,

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
In a quiet street only about 5 minutes walk to metro and 15 minutes ride to el Duomo. Good breakfast and easy parking. Supermarket nearby.
Stayed 2 nights in Aug 2019
Response from Eco Staff La Residenza on 23 Aug 2019
Dear Guest, Thank you so much for taking the time to leave us a so nice feedback. We are delighted to hear you enjoyed our location. It is indeed a great location for an easy access to the vibrant city of Milan. The environmentally-friendly hotel is ideal for sightseeing with many of Milan’s iconic attractions within metropolitan distance, including Quadrilatero della Moda, the Duomo, Galleria Vittorio Emanuele. We invite you to follow us on our social media channels for the latest hotel and event updates! Kind regards, Eco Staff La Residenza

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from The EcoStaff on 23 Aug 2019
We are very excited to read the score given to our property. We would be more than happy to welcome you back to our third-party certified environmentally friendly hotel soon.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Metro into centre clse by Local area a bit rundown. Rooms small. Staff really helpful. Breakfast ok. Dinner a little limited snd no restaurants of any quality locally
Stayed 2 nights in Jun 2019
Response from Eco Staff La Residenza on 3 Jul 2019
Dear Guest, greetings from sunny Milan! Yes we agree with you: spacious rooms are not our best asset, but please note that EcoHotel La Residenza features different sized room. Over over 90% of our products come from organic and biodynamic farming, the breakfast buffet includes: - homemade seasonal cakes, (the assortment of which includes cakes made of Kamut flour, fruit tarts, donuts with yoghurt , carrot cake, apple strudel, cookies, chocolate and vanilla puddings) - bio-marmalades - fresh fruit salad - croissants with also a vegan option - a selection of quiches, omelettes with seeds, mozzarella, eggs, tomatoes, salads, courgettes, potatoes. - various cold cuts - Walnuts, hazelnuts and almonds coming from our farms - cereals, pumpkin seeds, flax seeds, sesame seeds, poppy and sunflower seeds - organic coffee, organic cappuccino, organic milk, vegetable drinks, fruit juice, teas, herbal teas. - Gluten-free products symbolized by the crossed out wheat ear and dedicated to persons with celiac disease available on request. The on-site restaurant is an organic restaurant. Thank you for your compliments on our organic restaurant. Organic food is part of a grand vision we have: to provide quality hospitality without overlooking ethical values. "Come back to Milan: not only a city of monuments, Milan is a true Mecca for theatre lovers the best being La Scala Theatre. In Milan there are also plenty of museums and exhibitions such as Museo del Novecento, Museo alla Scala, Sforzesco’ Castle’s Museums, the Triennalle, and contemporary exhibitions. Have a nice day,

10/10 Excellent

Roseann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from The EcoStaff on 9 Jul 2019
10 out of 10 ... Thank you. we are sure that you too love to be committed to environmental sustainability. We hope to welcome you again soon.

8/10 Good

Muaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from The EcoStaff on 9 Jul 2019
Thanks for your review. If you prefer, you are welcome to send us your comments and suggestions by email. See you soon in our certified ecological and organic hotel

10/10 Excellent

Roseann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff helpful great breakfast and clean
Stayed 1 night in Jun 2019
Response from The EcoStaff on 3 Jul 2019
Dear Guest, thank you for posting a lovely review of your stay at EcoHotel La Residenza. We hope you had time for a gourmet experience at the BioRiso Restaurant, we are confident that even the most discerning food lover will find an organic recipe to amuse and delight. "It sounds as if you were able to enjoy all that The Residenza hotel has to offer. We are particularly thrilled to know that our environmental policy were able to make such a positive impact on your stay! We identify and implement eco-friendly policies through the formation of the Eco Hotel La Residenza Team, we take precautions for reducing wastes, we constantly monitor water and electric consumption etc. Please check our website to explore our strong commitment to the environment. This kind of review makes us feel rewarded and improves our team spirit.

8/10 Good

hazhar

Liked: Cleanliness, staff & service
Milano
Good, clean and price worthy
Stayed 5 nights in May 2019
Response from The EcoStaff on 28 May 2019
Dear Guest, Thank you for taking the time to post a great review of your stay at Eco Hotel La Residenza. We are really glad to hear you liked our falicities and we hope you loved our love for nature too. Warmest regards

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 3 nights in May 2019
Response from The EcoStaff on 11 Jul 2019
Thank you for scoring our hotel. We would like to have more info to become excellent also In your eyes We would be happy to welcome you back soon to our eco-friendly hotel certified by third parties.

8/10 Good

Toader

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019
Response from The EcoStaff on 28 May 2019
Let me take this opportunity to thank you for choosing La Residenza Hotel for your environmentally friendly stay in Milan. We are proud to welcome satisfied guests and look forward to many more stays and meals to come. Once again, thank you for your feedback. The EcoStaff