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Reviews of Dryburgh Abbey Hotel

3 out of 5
Dryburgh Abbey Hotel
St Boswells, Melrose, Scotland

Reviews

8.6

Excellent

Rating 10 - Excellent. 311 out of 646 reviews" "
Rating 8 - Good. 244 out of 646 reviews" "
Rating 6 - Okay. 61 out of 646 reviews" "
Rating 4 - Poor. 27 out of 646 reviews" "
Rating 2 - Terrible. 3 out of 646 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oft returning couple to dog friendly haven
Stayed 2 nights in May 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was excellent apart from the Bathroom door not closing fully. This did not distract from our overall opinion of the Hotel and the Staff. The view overlooking the River Tweed was exceptional and we would certainly use the hotel again.
Stayed 2 nights in May 2024

10/10 Excellent

Ian

Liked: Amenities
Lovely hotel, well worth stopping for a few nights
Stayed 1 night in May 2024

6/10 Okay

Ian

Travelled with partner
Disliked: Staff & service
This is a large hotel beside the River Tweed near Melrose Arrived early afternoon but no one on hand to greet or explain the hotel Meal was good but let down by staff being trained and unsure what to do Attention to detail is required in our opinion
Stayed 1 night in May 2024

8/10 Good

john

Business traveller, Travelled with partner
Liked: Cleanliness
Very poor shower in other wise good large room. Friday night you had a large group of car owners and our food, service was very much second rate . We decided to eat out ,despite the long distance to travel on the Saturday and had an excellent meal with first class food and service
Stayed 2 nights in May 2024

6/10 Okay

William

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is situated in its own grounds off the main road. Bar and dining areas were fine, offering fairly standard fare. The room was clean and comfortable but not luxurious.
Stayed 1 night in Feb 2024

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely place. Off the beaten track, but well worth finding. Has proper old time charm but is in excellent condition. Room was a generous size, bed was comfy, bathroom was clean. Meal choice was super and the quality matched. Would definitely recommend a stay here.
Stayed 1 night in May 2024

6/10 Okay

Colin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Excellent shower but No grab rail in the shower to prevent slipping Breakfast very good .Dinner ok but limited choice menu Staff very friendly and helpful
Stayed 2 nights in Apr 2024

10/10 Excellent

Alexis A, Exeter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Reception was warm & friendly. Restaurant service and food was good. Bedroom was slightly cool in middle of the night but not enough to spoil my stay. I will stay there again.
Stayed 1 night in Apr 2024

4/10 Poor

Douglas

Stayed 1 night in Mar 2024

10/10 Excellent

Samantha

Stayed 1 night in Mar 2024

6/10 Okay

Ian

Travelled with family
Liked: Cleanliness, property conditions & facilities
The dinner menu was poor, with only a few items in both the Starter and Main menu being what one might expect. Overall the dinner and drinks prices for what was available were on the high side especially for the time of year.If the hotel wants to attract more customers during the quiet times offer a down to earth package including food and drinks.
Stayed 3 nights in Feb 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful experience, looking forward to spending time there again.
Stayed 1 night in Feb 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel set in stunning countryside right on the banks of the river Tweed.
Stayed 2 nights in Feb 2024

10/10 Excellent

neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and welcoming staff. Great location for a walk along the River Tweed and grounds with various attractions to visit. Great to recharge your batteries and chill.
Stayed 2 nights in Jan 2024

8/10 Good

Victoria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location and building
The hotel itself is beautiful and my room overlooked the River Tweed…. Scenery is unbelievable and the view from the window could be on a postcard. The hotel was fairly clean, some of the decor is a little tired, but it’s an old building and modern fixtures or decoration would ruin it. The bed and pillows weren’t great, my advice would be to invest in new mattresses and supportive pillows… it was the only negative but a nights sleep is important. The food in the restaurant was lovely and the bar/wait staff were very accommodating and pleasant. I would definitely stay again and would like to come back for a short break so I can enjoy the local area, rather than rushing off to meet customers.
Stayed 1 night in Jan 2024

10/10 Excellent

Susan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Dryborough abbey. It was so comfortable and the staff were friendly and helpful. Look forward to a return visit in the future.
Stayed 1 night in Jan 2024

10/10 Excellent

andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifull place to stay really enjoyed and wish I could have stayed longer
Stayed 1 night in Jan 2024

4/10 Poor

Neil

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great staff.... they are the best thing abou Good restaurant ... steaks could have been better Welcoming, cosy lounge grubby worn out room...filthy carpet...dated worn furnishings....in need of a thorough deep clean and refurb Shower and water pressure very poor... Not a place to return to....had we been staying more than one night would have insisted on a room change....
Stayed 1 night in Jan 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, great food and friendly service. Would definetly return.
Stayed 1 night in Jan 2024

10/10 Excellent

Dario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues. Lovely hotel, and room. Stayed over new year's. Staff were outstanding. Comfortable stay. Will definitely return!
Stayed 3 nights in Dec 2023

10/10 Excellent

Mrs L C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We often stay at the Dryburgh Abbey Hotel because of its warm and friendly welcome. The staff are professional and go the extra mile to make a comfortable, happy, friendly atmosphere. The hotel surroundings are naturally very attractive and peaceful with views of the river and Abbey.
Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect for us. It felt remote but was still only a short drive to the village. Visited local areas and easily caught the train to Edinburgh. The staff were friendly and approachable and the room very comfortable. We would consider staying again.
Stayed 4 nights in Nov 2023

8/10 Good

LINDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful character building - with a little more attention to detail could be excellent. Lovely rooms but would be better if bathroom had full instead of part renovation. Most staff friendly- some if receptionists could be much more so! Left today with not so much as did you enjoy your stay, goodbye or have a good journey!
Stayed 3 nights in Nov 2023

8/10 Good

Marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice atmosphere and friendly and welcoming staff.
Stayed 1 night in Nov 2023

8/10 Good

Iain

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal for Scottish Borders. Food was excellent. Great views. Friendly staff. Scenery fantastic. A bit dated but good value for what we paid.
Stayed 1 night in Nov 2023

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service was very good and we loved the beautiful setting and the excellent walks
Stayed 1 night in Nov 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary stay
Staff all excellent and room allocated was also.Would recommend this hotel to friends and relatives.
Stayed 2 nights in Nov 2023

10/10 Excellent

frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thunder & Lightning sweet: excellent
Stayed 1 night in Nov 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
Relaxing night in one of the Tweed rooms. Very comfy bed. Lovely river view. Friendly staff. Enjoyed our evening meal and breakfast.
View from living room
Stayed 1 night in Nov 2023

4/10 Poor

Anselm

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Could be a fantastic facility if upgraded into this century. When we entered room, it was just like entering into a fridge. Very small electric heating took about a day to raise temperature. Room service only if you ask for it, which is not always carried out as requested. Location is second to none next to the Abbey and the river Tweed. Scottish breakfast every day, but alternatives only on Sundays. Plenty to explore in the Borders area. Restaurant offering could do with an upgrade, too. It was almost impossible to get condensation out of the room. By the looks of it the hotel proprietor does not seem to have been exposed to many hotel experiences worldwide, otherwise he would be aware that considerable upgrading could be achieved without massive investments. Personnel was always forthcoming.
Stayed 7 nights in Oct 2023

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Dalibor

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the romantic setting on the River Tweed and so close to the Abbey.
Stayed 1 night in Oct 2023

8/10 Good

Russell, Erlestoke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night whilst exploring the area, a lovely hotel set right next to the river Tweed with some fantastic walking options and a very helpful walking guide provided by receptionist. Check in was easy & hassle free, our room was large and clean with a comfortable bed & an adjoining lounge. Very much enjoyed our stay
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday treat
Fantastic setting and location-the Hotel is of an age so you you need to accept this as there is evidence of wear & tear but this did not spoil the experience-staff are friendly and helpful-only of a personal comment the mattress was far too soft for me with my lower back issues
Stayed 2 nights in Oct 2023

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what we needed
Beautiful location and a lovely old hotel. Staff and service was first class and a great quiet base for a relaxing weekend. Will definitely go back.
Stayed 2 nights in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

2/10 Terrible

Akhilesh

I had the worst experience with Dryburgh Abbey on Oct 6 night. The room was full of dust in the air. I don’t even have allergies but I woke up with a headache and sore throat, With running nose cold and cough. I asked the receptionist to change my room - she said they were fully booked and refused to change the room, I then asked in the morning for any allergy relief medication. They did not have it. So I had to go out in the rain while being sick to get it. Then they said they had ‘fixed the room’. But they had just sprayed room freshener. It was again suffocating and I got sick because of staying in the room. They have a Very beautiful property. However my room was not clean. I had to take my Saturday as rest day to recover and couldn’t do my touristy activities because of them. They need a health inspection from the Goverment and shouldn’t be allowed to function without proper sanitation. It’s a public health hazard.
Stayed 1 night in Oct 2023
Response from Mark on 9 Oct 2023
I do not doubt for a moment that you felt unwell during your visit but I do not feel the reason was related to the property. The bedroom was cleaned according to our normal protocols and was checked prior to your arrival. We have been very busy recently and the room was used 5 days out of the 7 days prior to your arrival and there were no complaints from previous occupiers.You mention that you do not have allergies but I believe you referred to a “flare-up” in the morning. This is an unusual phrase for someone who does not normally suffer.I am sorry that you felt unwell during your stay but cannot accept that it was because your room had not been cleaned properly.

10/10 Excellent

Lucinda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I’d love to go back!
Beautiful hotel, great dinner and breakfast and fantastic location right next to the lovely abbey. We loved it. And the receptionist was so nice! Perfect for first night on Saint Cuthbert’s Way!
Stayed 1 night in Aug 2023

10/10 Excellent

Kay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, fabulous setting . Very pleasant staff . Unbelievably relaxed rural setting, wish I could of stayed all week
Stayed 1 night in Oct 2023

4/10 Poor

John

Travelled with family
Disliked: Property conditions & facilities
The hotel was ok apart from the internet connection never worked in the room we were in The two chairs in the room had broken legs on them so when you sat down on them thay fell to one side The tv was tiny
Stayed 1 night in Sep 2023

8/10 Good

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service
Very comfortable and relaxing hotel in beautiful location with access to delightful market towns and wonderful panoramic views.
Stayed 6 nights in Sep 2023

10/10 Excellent

Tommy

Stayed 2 nights in Sep 2023

8/10 Good

ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Ramona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So beautiful, gorgeous setting, food was delicious!
Stayed 1 night in Sep 2023

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This hotel is in an area that is hard to fault. Beautiful and peaceful and the building is old and interesting with fantastic views. Internally we found it to be dated and 'tired' especially our room which had damp marks on the walls. The reception staff were excellent, efficient and friendly. The restaurant food was good quality and well prepared. Breakfast was good and varied, however several people had to ask for items from the buffet which had run out, the staff here were not on top form.
Stayed 1 night in Aug 2023

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full of character and charm. All staff very helpful. Great quiet historic location Will definitely stay again.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good breakfast and large room
Stayed 1 night in Jul 2023