Dear Mark,Thank you for taking the time to rate your recent stay with us. We appreciate your feedback, and we're glad to hear that overall, you had a positive experience.If there are any specific areas where you feel we excelled or where we could improve, we would greatly value your input. Your feedback helps us to continually enhance the quality of our services and facilities for all our guests.We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.

Dear Josy,We're glad to hear that you had a positive experience during your stay with us, despite any concerns you may have had after reading a review.Your feedback is important to us, and we appreciate you giving us the opportunity to exceed your expectations. If there's anything else we can do to ensure that you have a comfortable and enjoyable stay in the future, please don't hesitate to let us know.We look forward to welcoming you back again soon!

Dear Sarah,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our apartment to be nice and that you appreciated the complimentary bottle of wine and snacks.We apologize for any inconvenience caused by the noise from the busy street, which affected your sleep during your stay. We understand the importance of a peaceful environment for our guests, and we will look into ways to mitigate noise disturbances in the future.We are delighted that you found our location convenient and close to Carlton Gardens, despite being outside the free tram area. Your satisfaction is our priority, and we are pleased to know that you were overall happy with your stay.We appreciate your understanding and hope to have the opportunity to welcome you back in the future for a more restful and enjoyable experience.

Thank you!

Dear Amy,Thank you so much for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations.If there's anything specific that you particularly enjoyed or if there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future!

Dear Simon Lee,Thank you for your rating! We greatly appreciate your positive feedback and are delighted to hear that you had an enjoyable experience with us. Your satisfaction is our top priority, and we're thrilled that we could meet your expectations.If there is anything else we can do to further enhance your stay or if you have any additional feedback to share, please feel free to reach out. We look forward to welcoming you back for another fantastic stay in the future!

Dear Karen,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you found our property to be very good, clean, quiet, and easily accessible to trams. Your feedback is truly appreciated, and we're delighted that you had a comfortable stay.We look forward to the pleasure of hosting you again on your future visits. If there's anything specific you enjoyed or if there are any preferences you'd like us to note for your next stay, please feel free to let us know. Your satisfaction is our priority, and we are grateful for your kind words.

Dear Joseph,Thank you for taking the time to share your positive experience. We're pleased to hear that our location offered convenience and easy access to transport, contributing to a smooth and enjoyable stay. It's fantastic that you encountered friendly staff, and we appreciate your recognition of our efforts to ensure a welcoming check-in experience even for late arrivals.We look forward to the pleasure of hosting you again on your future visits. If there's anything specific you enjoyed or if there are any preferences you'd like us to consider for your next stay, please don't hesitate to let us know. Your feedback is valuable, and your satisfaction is our priority.

Dear Sara,Thank you for sharing your positive experience at The Eminence Apartments by CLLIX. We're thrilled to hear that you found our apartment complex well-appointed and enjoyed its easy access to inner city Melbourne, parks, dining experiences, and transport options. It's delightful to know that you appreciated the privacy and tranquility of the ample-sized room, as well as the functional and aesthetic aspects of the space.Your feedback is truly appreciated, and we look forward to the opportunity to host you again. If there are any specific features or amenities that stood out to you or if there's anything else you'd like us to consider for your future stays, please feel free to let us know. Your satisfaction is our priority, and we're grateful for your kind words.

Dear Kylie,Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you enjoyed your stay and that our location, clean and comfortable rooms, and the availability of great food within walking distance met your expectations.We appreciate your kind words and your choice to stay with us. We look forward to welcoming you back on your next visit. If there's anything specific you'd like us to address or any preferences you have for your future stays, please feel free to let us know.Thank you once again, and we can't wait to host you again.

Dear Megan,Thank you so much for taking the time to share your positive experience at The Eminence Apartments by CLLIX. We are delighted to hear that your stay was worthy of a perfect 5/5 rating.Your satisfaction is our utmost priority, and we are thrilled that you found our accommodations and services to your liking. If there are specific aspects of your stay that stood out to you or any team members who contributed to your positive experience, we would love to hear more about it.We sincerely appreciate your choice in staying with us, and we look forward to the pleasure of hosting you again in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Thank you for your kind rating and for making The Eminence Apartments by CLLIX your preferred

Dear Jing,I hope this message finds you well. Thank you for choosing our accommodation for your recent 4-day conference at the University of Melbourne. We appreciate your decision to stay with us and your kind words about your experience.It's wonderful to hear that you found our location convenient, with walkable access to the campus, a museum, and various restaurants. We are pleased that you enjoyed the clean and quiet environment of the room, along with the fully equipped kitchen to enhance your stay.If there are any specific details you loved or if you have further suggestions, please feel free to share your thoughts. We value your feedback and look forward to the opportunity to welcome you and your family back for another comfortable stay in the future.Thank you once again for choosing our accommodation.

Dear Valued Guest,Thank you for taking the time to share your feedback and for rating your experience with us. We appreciate your input, and we're glad to hear that your stay was overall positive.If there are any specific aspects or areas where we can improve to make your next stay even better, please feel free to share your thoughts. We value your feedback and use it to enhance the quality of our services.We look forward to the opportunity to welcome you back and provide you with an even more enjoyable experience.

Dear Casey,I trust this message finds you well. Thank you for staying with us and taking the time to provide a rating for your experience. Your feedback is important to us, and we appreciate your insights.If there are specific areas that influenced your rating or if you have suggestions for improvement, please feel free to share your thoughts. We are committed to enhancing our guests' experiences and value your input.Thank you once again for choosing us, and we hope to have the opportunity to welcome you back for an improved experience in the future.

Hi Beverley,That's fantastic to hear! A comfy and modern stay in a quiet location can really make a difference. I'm glad you found our staff lovely and helpful and that the parking was convenient for you. If there's anything else we can assist you with or if you have any preferences for your next visit, please don't hesitate to let us know. We can't wait to have you back!Kind Regards, Building Manager Salina Shah

Hi Lincoln,I'm thrilled to hear that you had a great experience with our front desk service! Providing exceptional service is our priority, and I'm glad our team met your expectations. If there's anything more we can do to elevate your stay or if you have any further feedback, please feel free to share. We look forward to welcoming you back soon!Kind Regards, Building Manager Salina Shah

Dear Paul,Thank you for rating your experience with 5/5! We're delighted to hear that you had a fantastic stay. If you ever decide to return or if you have any specific feedback or requests, please don't hesitate to reach out. Your satisfaction is important to us, and we hope to continue providing you with excellent service. We look forward to hosting you again in the future!

Dear Felicity,Thank you for rating your experience with 5/5! We're delighted to hear that you had a fantastic stay. If you ever decide to return or if you have any specific feedback or requests, please don't hesitate to reach out. Your satisfaction is important to us, and we hope to continue providing you with excellent service. We look forward to hosting you again in the future!

Dear Leo,Thank you for your review. We are so glad that you enjoyed your stay.We put guest service and satisfaction as our number one priority and your review encourages us to workhard every day.We look forward to welcoming you back soon.Kind Regards,Building Manager Salina Shah

Dear Shane,We appreciate you taking the time to share your feedback, and we apologize for any inconvenience you experienced during your stay. However, It is indicated in your reservation details that you have booked for a One Bedroom Compact Apartment. Your comments regarding the shower, refrigerator, balcony door, and main entrance have been noted. We will address these issues promptly to ensure a more seamless experience for our guests in the future.If there's anything specific you would like to share or if there's a way we can make amends for your experience, please feel free to provide additional details. We value your input and will use it to improve our services.Once again, we apologize for any inconvenience, and we appreciate your understanding.

Dear Lesley,We're thrilled to hear that you had a great experience with your apartment and enjoyed the excellent location. Your positive feedback is much appreciated, and we're delighted to know that you'd choose to stay with us again without hesitation.If you have any specific requests or preferences for your future visits, please don't hesitate to share them. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay. Thank you for your kind words!

Dear Sebastian,We're delighted to hear that you had a positive experience during your stay, with a good location, comfortable room, and well-presented accommodations. Your satisfaction is important to us, and we appreciate your feedback.If you have any specific requests or if there's anything more we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to hosting you again and providing another great experience in the future.

Dear Abdulaziz,Thank you for rating your experience with 5/5! We're delighted to hear that you had a fantastic stay. If you ever decide to return or if you have any specific feedback or requests, please don't hesitate to reach out. Your satisfaction is important to us, and we hope to continue providing you with excellent service. We look forward to hosting you again in the future!

Dear Kit Wai,Thank you for sharing your feedback regarding your recent stay. We appreciate you taking the time to provide your rating.It seems that your stay might not have met all your expectations, as you rated it 3 out of 5. We value your input, and if there are specific areas or concerns you'd like to share, please feel free to provide more details so that we can address them and improve our services.Guest satisfaction is important to us, and we always aim to provide the best possible experience. Your comments will help us in our ongoing efforts to enhance our accommodations and services.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Thank you for choosing us as your accommodation.

Dear Fiona,Thank you kindly for your review. We are grateful for you choosing to stay with us again and appreciateyour continued trust & support to our hotel.We look forward to welcoming you back soon.Kind Regards, Building Manager Salina Shah

Dear Allison, Thank you for leaving us such a wonderful review. We are delighted that you enjoyed your stay. Our team will be very happy to hear your feedback. We always endeavour to put guest service and satisfaction as our number one priority and your review reaffirms the hard work we put in every day. We thank you for choosing to stay with Arise Hotels & Apartments and look forward to welcoming you back soon. Kind Regards, Building Manager Salina Shah

Hi Danny,Thank you for sharing your positive experience with us. We're delighted to hear that you had a very good stay over the last three nights.We're glad that any issues with your bathroom were promptly and discreetly addressed. It's fantastic to know that our reception team, particularly Selina, provided excellent service.We look forward to welcoming you back on your next visit. Your continued support means a lot to us. Enjoy exploring the great restaurants near Lygon Street!Warm regards,Salina Shah-General Manager

Dear Rebecca, Thank you for leaving us such a wonderful review. I am very happy to hear that our services made such a positive impression. We take pride in taking care of our guests and are glad that your expectations were highly met. Thank you again for choosing to stay with us; we look forward to welcoming you back very soon! Kind Regards,Salina ShahGeneral Manager

Thanks so much for staying with us Kieran and for taking the time to write a review! We want to make sure our guests have a beautiful experience staying with us and that starts with a beautiful apartment. Thank you so much for calling it out--we sure appreciate it! We'd love to see you again soon!!!Kind Regards,Salina ShahGeneral Manager

Hi Regis, Many sincere thanks for your kind review and recommendation of Eminence Apartments by CLLIX. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are glad that your expectations were highly met. Thank you again for choosing to stay with us; we look forward to welcoming you back very soon. Kind Regards,Salina ShahGeneral Manager

Dear David, Thank you for your thoughtful and detailed review. Whilst we try our best to ensure our guests have a comfortable stay, unfortunately on this occasion, we were unable to meet your expectations. Your feedback has been taken very seriously and we will endeavour to accurately market and improve ourselves and our operations. We do apologise for not being able to deliver to your expectations and we hope to have an opportunity to offer our hospitality during your next stay.

Dear Serhat,Thank you for leaving us such a wonderful review. I’m glad you found our location convenient. We are solucky to have a property in the heart of Melbourne that is close to must-see attractions and modern-dayconveniences.We look forward to welcoming you back soon.Kind Regards,Salina ShahBuilding Manager

Dear Leeanne,Thank you for leaving us such a wonderful review.We are delighted that you enjoyed your stay. Our team will be very happy to hear your feedback. Wealways endeavour to put guest service and satisfaction as our number one priority and your reviewreaffirms the hard work we put in every day.We thank you for choosing to stay with Cllix Hotels & Apartments and look forward to welcoming youback soon.Kind Regards,Salina ShahGeneral Manager

Hi Christine, Thank you for rating us. Your feedback is very important to us as we are taking steps to improve ourselves and our operations. If you would like to discuss it further, please message us.We do apologise for any dissatisfaction you've encountered. We hope to have an opportunity to offer our hospitality during your next stay.Kind Regards,Salina ShahGeneral Manager

Hi Jonell, Thanks so much for staying with us Jonell and for taking the time to write a review! We want to make sure our guests have a beautiful experience staying with us and that starts with a beautiful apartment. Thank you so much for calling it out--we sure appreciate it! We'd love to see you again soon!!!Kind Regards,Salina ShahGeneral Manager

Thank you for your reviews , looking forward your next stay !Kind RegardsThe Eminence Apartments by Cllix

Hi Sarah,Thank you for rating us. We hope that you had a great stay with us.Kind Regards,Salina ShahGeneral Manager

Dear Sarah, Thank you for leaving us such a wonderful review. I’m glad you found our location convenient. We are so lucky to have a property in the heart of Melbourne that is close to must-see attractions and modern-day conveniences. We look forward to welcoming you back soon. Kind Regards, Salina ShahGeneral Manager

Dear Ryan,Thank you for leaving us such a wonderful review.We are delighted that you enjoyed your stay. Our team will be very happy to hear your feedback. Wealways endeavour to put guest service and satisfaction as our number one priority and your reviewreaffirms the hard work we put in every day.We thank you for choosing to stay with Eminence Hotels & Apartments and look forward to welcoming you back soon.Kind Regards,Salina ShahGeneral Manager

Dear Kerry, Thank you for leaving us such a wonderful review. I’m glad you found our location convenient. We are so lucky to have a property in the heart of Melbourne that is close to must-see attractions and modern-day conveniences. We look forward to welcoming you back soon.Kind Regards,Salina ShahGeneral Manager

DearJisu , Thank you for leaving us such a wonderful review. We are delighted that you enjoyed your stay. Our team will be very happy to hear your feedback. Wealways endeavour to put guest service and satisfaction as our number one priority and your review reaffirms the hard work we put in every day. We thank you for choosing to stay with Eminence Hotels & Apartments and look forward to welcoming you back soon.Kind Regards,Salina ShahGeneral Manager

Dear Neil, Thank you for leaving us such a wonderful review. We are delighted that you enjoyed your stay. Our team will be very happy to hear your feedback. Wealways endeavour to put guest service and satisfaction as our number one priority and your review reaffirms the hard work we put in every day. We thank you for choosing to stay with Cllix Hotels & Apartments and look forward to welcoming you back soon.Kind Regards,Salina ShahBuilding Manager

Dear Shannon,Thank you for taking time to provide a review. Upon investigating and checking our records, we found that you did not actually check in for your reservation and the credit card used to guarantee your booking also declined. Please advise the basis of your review and i will be more then happy to address them.

Hi Umar, Thank you for rating us perfectly. We hope that you had a great stay with us.Kind Regards,Salina ShahGeneral Manager

Hi Pamela, Many sincere thanks for your kind review and recommendation to The Eminence. I am thrilled to hear that our services made such a positive impression and that you had a memorable experience. We take pride in caring for our guests and are glad that your expectations were met. Thank you again for choosing to stay with us; we look forward to welcoming you back very soon. Kind Regards,Salina ShahGeneral Manager

Dear YAN YIN, Thank you for leaving us such a wonderful review. We are delighted that you enjoyed your stay. Our team will be very happy to hear your feedback. Wealways endeavor to put guest service and satisfaction as our number one priority and your review reaffirms the hard work we put in every day. We assure you that your feedback will be taken very seriously to assist us improving our operation. We thank you for choosing to stay with Arise Hotels & Apartments and look forward to welcoming you back soon.

Dear Luca, Thank you for your thoughtful and detailed review. Whilst we try our best to ensure our guests have a comfortable stay, unfortunately on this occasion, we were unable to meet your expectations. Your feedback has been taken very seriously and we will endeavour to improve ourselves and our operation. We do apologise for not being able to deliver to your expectations and we hope to have an opportunity to offer our hospitality during your next stay. Kind Regards.

Dear Brett, Thank you for leaving us such a wonderful review. We are delighted that you enjoyed your stay. Our team will be very happy to hear your feedback. Wealways endeavour to put guest service and satisfaction as our number one priority and your review reaffirms the hard work we put in every day. We thank you for choosing to stay with Arise Hotels & Apartments and look forward to welcoming you back soon.Kind Regards.

Dear Danielle, Thank you for leaving us such a wonderful review. We are delighted that you enjoyed your stay. Our team will be very happy to hear your feedback. Wealways endeavour to put guest service and satisfaction as our number one priority and your review reaffirms the hard work we put in every day. We thank you for choosing to stay with Arise Hotels & Apartments and look forward to welcoming you back soon.

Hi Mark, Thanks so much for taking the time to rate your stay. If you had an unpleasant experience in any way, please feel free to reach out and help us at guestservices1@cllix.com to improve our guest experience. We're so sorry that you had any knowledge that was less than fantastic.Kind Regards,Salina ShahGeneral Manager