One Bedroom Apartment | Private kitchenette
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Reviews of Pegasus Apart'Hotel

4 out of 5
Pegasus Apart'Hotel
206 A'Beckett Street, Melbourne, VIC

Reviews

8.8

Excellent

Rating 10 - Excellent. 3493 out of 7325 reviews" "
Rating 8 - Good. 2954 out of 7325 reviews" "
Rating 6 - Okay. 603 out of 7325 reviews" "
Rating 4 - Poor. 181 out of 7325 reviews" "
Rating 2 - Terrible. 94 out of 7325 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Brian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
There was no fresh air ventilation into the room. This made the room very stuffy and damp. We also caught Covid for the first time
Stayed 5 nights in May 2024
Response from Rohit Vaid on 23 May 2024
Dear Brian, Thank you very much for taking the time to post your review on your recent stay with us. Kind regards,Rohit VaidFront Office Manager

10/10 Excellent

Jerome

Liked: Cleanliness, amenities, property conditions & facilities
I always stay here when I come to Melbourne. Great location. Wonderful staff
Stayed 1 night in May 2024
Response from Rohit Vaid on 23 May 2024
Dear Jerome, Thank you very much for taking the time to post your review on your recent stay with us. we look forward to welcoming you back soon.Kind regards,Rohit VaidFront Office Manager

8/10 Good

Sharon

Travelled with partner
Decided to stay here after our stay at another service apartment. Room was spacious and clean, bed was comfortable. Can't say the same for the pillows. Mine were too soft. The holder at the bathroom mirror is badly designed. I don't understand why it is tilted downwards and things just keep sliding down. The sink drainage system is pretty terrible. Water flows down slow and sometimes we'd end up using the kitchenette sink. The laundry room condition was quite deplorable. The room is dusty and leftover clothes were strewn everywhere. The sink area is dirty, its like nobody does any housekeeping there. And for the main lobby area, its also quite dirty with dry leaves all over the carpet. Despite all these underwhelming experiences, our stay was bearable. There are many shops and eateries within walking distance.
Stayed 4 nights in May 2024
Response from Rohit Vaid on 23 May 2024
Dear Sharon, Thank you very much for taking the time to post your review on your recent stay with us. Kind regards,Rohit VaidFront Office Manager

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay, great service from all the staff
Stayed 5 nights in May 2024
Response from Rohit Vaid on 23 May 2024
Dear Peter, Thank you very much for taking the time to post your review on your recent stay with us. We are delighted that you had a great stay and will share your feedback amongst the team, who pride to deliver a high standard of service and guest experience. We look forward to welcoming you back soon.Kind regards, Rohit VaidFront Office Manager

10/10 Excellent

Dave

Stayed 1 night in May 2024
Response from Rohit Vaid on 23 May 2024
Dear Dave, Thank you very much for taking the time to post your positive review on your recent stay with us. Kind regards,Rohit VaidFront Office Manager

10/10 Excellent

anna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy walk into city center and transport stops. Helpful staff. Clean and tidy with comfy beds.
Stayed 3 nights in May 2024
Response from Rohit Vaid on 23 May 2024
Dear Anna, Thank you very much for taking the time to post your review on your recent stay with us. Kind regards,Rohit VaidFront Office Manager

8/10 Good

Cuong

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Central location within walking distance to many attractions and public transportation.
Stayed 4 nights in May 2024
Response from Rohit Vaid on 23 May 2024
Dear Cuong , Thank you very much for taking the time to post your review on your recent stay with us. We are delighted that you had a great stay, and found our location to be close to attractions Melbourne CBD has to offer. We look forward to welcoming you back soonKind regards, Rohit VaidFront Office Manager

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
pool was great but closed for maintenance after 2 days
Stayed 4 nights in May 2024
Response from Stuart Lyall - General Manager on 12 May 2024
Dear Raymond, Thank you very much for taking the time to post your feedback on your recent stay with us. We must once again apologize for the pool closure as we need to close this annually for a week to update the pool area. Apart from the pool closure we are delighted that you enjoyed your time with us and we look forward to welcoming you back soon. Kind regards, Stuart Lyall, General Manager

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
A clean quiet friendly and informative place to stay. Definitely will stay again
Stayed 4 nights in May 2024
Response from Stuart Lyall - General Manager on 12 May 2024
Dear Sandra, Thank you very much for taking the time to post your feedback on your recent stay with us. We are delighted that you enjoyed your time with us and we look forward to welcoming you back soon. Kind regards, Stuart Lyall, General Manager

6/10 Okay

Barbara

Travelled with family
Disliked: Property conditions & facilities
Average place to stay - pictures are cat fishy and when I mentioned this to front desk they replied by saying they the pictures were taken a while back…it definitely wasn’t the stay I expected to have
Stayed 3 nights in May 2024
Response from Rohit Vaid on 10 May 2024
Dear Barbara, Thank you very much for taking the time to post your review on your recent stay with us. Kind regards,Rohit VaidFront Office Manager

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
Great location which is close to excellent restaurants and shops. It is so easy to catch the tram from here and also not far to walk to the centre of Melbourne. My room was huge and really lovely with excellent cooking facilities
Stayed 3 nights in May 2024
Response from Rohit Vaid on 10 May 2024
Dear Elizabeth, Thank you very much for taking the time to post your review on your recent stay with us. We are delighted that you had a great stay, also found our room spacious with excellent cooking facilities and location to be close to other shops and attractions around the cbd. We look forward to welcoming you back soon.Kind regards, Rohit VaidFront Office Manager

8/10 Good

Sopheia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
So close to all the places I was going in Melbourne. Definitely would stay again and recommend
Stayed 2 nights in May 2024
Response from Rohit Vaid on 10 May 2024
Dear Sopheia, Thank you very much for taking the time to post your review on your recent stay with us. We are delighted that you had a great stay, also found our location to be close to attractions Melb CBD has to offer. We look forward to welcoming you back soon.Kind regards, Rohit VaidFront Office Manager

10/10 Excellent

Alice

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Front desk was helpful. They even lent us myki card for us to use and return when check out.
Stayed 5 nights in Apr 2024
Response from Rohit Vaid on 10 May 2024
Dear Alice, Thank you very much for taking the time to post your review on your recent stay with us. We are delighted that you had a great stay and will share your feedback amongst the team, who pride to deliver a high standard of service and guest experience. We look forward to welcoming you back soon.Kind regards, Rohit VaidFront Office Manager

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, amenities
Close to trams, train and Victoria Market. Staff were very helpful. Room was clean but decor could do with an update.
Stayed 5 nights in Apr 2024
Response from Rohit Vaid on 10 May 2024
Dear , Thank you very much for taking the time to post your review on your recent stay with us. We are delighted that you had a great stay, and found staff helpful and location to be close to attractions Melbourne CBD has to offer. We look forward to welcoming you back soon.Kind regards, Rohit VaidFront Office Manager

10/10 Excellent

Colleen, Prestons

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice size two bedroom apartment, beautiful indoor pool and spa. Convenient restaurant downstairs.
Stayed 4 nights in Apr 2024
Response from Rohit Vaid on 10 May 2024
Dear Colleen, Thank you very much for taking the time to post your review on your recent stay with us. we look forward to welcoming you back soon.Kind regards,Rohit VaidFront Office Manager

10/10 Excellent

Rosemary

Travelled with family
Liked: Amenities
Delightful staff who seemed to really enjoy their job. Clean, good breakfast, all we really wanted
Stayed 5 nights in Apr 2024
Response from Rohit Vaid on 10 May 2024
Dear Rosemary, Thank you very much for taking the time to post your review on your recent stay with us. We are delighted that you had a great stay and will share your feedback amongst the team, who pride to deliver a high standard of service and guest experience. We look forward to welcoming you back soon.Kind regards, Rohit VaidFront Office Manager

8/10 Good

Narelle

Liked: Cleanliness
The price was good, two separate bedrooms were great, late check out was brilliant. The room in its self was ok clean but dlbedroom roller door wouldnt shut.
Stayed 3 nights in Apr 2024
Response from Rohit Vaid on 10 May 2024
Dear Narelle, Thank you very much for taking the time to post your review on your recent stay with us. we look forward to welcoming you back soon.Kind regards,Rohit VaidFront Office Manager

8/10 Good

Bronwen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Rohit vaid on 23 May 2024
Dear Bronwen, Thank you very much for taking the time to post your review on your recent stay with us. we look forward to welcoming you back soon.Kind regards,Rohit VaidFront Office Manager

6/10 Okay

Ki Shun

Stayed 1 night in Apr 2024
Response from Rohit Vaid on 23 May 2024
Dear Ki Shun, Thank you very much for taking the time to post your review on your recent stay with us. Kind regards,Rohit VaidFront Office Manager

10/10 Excellent

Kurt

Liked: Cleanliness, amenities, property conditions & facilities
Close to everything
Stayed 4 nights in Apr 2024
Response from Rohit Vaid on 10 May 2024
Dear Kurt , Thank you very much for taking the time to post your review on your recent stay with us. We are delighted that you had a great stay, also found our location to be close to attractions Melb CBD has to offer. We look forward to welcoming you back soon.Kind regards, Rohit VaidFront Office Manager

8/10 Good

Dawn

Travelled with partner
Liked: Amenities, property conditions & facilities
Great base to explore Melbourne, apartments are clean and spacious and staff were helpful. My only comments would be there is only 1 proper chair in the apartments so the other person has to sit on the desk chair or bed and laundry is a bit expensive but other than thay couldnt fault it
Stayed 6 nights in Apr 2024
Response from Rohit Vaid on 10 May 2024
Dear Dawn, Thank you very much for taking the time to post your review on your recent stay with us. Kind regards,Rohit VaidFront Office Manager

10/10 Excellent

Rebecca

Stayed 1 night in Apr 2024
Response from Rohit Vaid on 23 May 2024
Dear, Rebecca Thank you very much for taking the time to post your review on your recent stay with us. Kind regards,Rohit VaidFront Office Manager

8/10 Good

Tracey

Stayed 3 nights in Apr 2024
Response from Stuart Lyall - General Manager on 13 May 2024
Dear Tracey, Thank you very much for taking the time to post your review on your recent stay with us. We are delighted that you enjoyed your time with us and we look forward to welcoming you back soon. Kind regards, Stuart Lyall, General Manager

6/10 Okay

Kimberly

Travelled with group
Liked: Property conditions & facilities
Disliked: Amenities
The room was great for the price. There was a smell inside the room when we arrived (like wet washing) There was no coffee machine in the room. The beds are super comfortable, clean and presentable.
Stayed 2 nights in Apr 2024
Response from Rohit Vaid on 10 May 2024
Dear Kimberly , Thank you very much for taking the time to post your review on your recent stay with us. we look forward to welcoming you back soon.Kind regards,Rohit VaidFront Office Manager

10/10 Excellent

Sarn

Liked: Cleanliness, property conditions & facilities
Good for the price. Bathroom very modern and clean
Stayed 1 night in Apr 2024
Response from Rohit Vaid on 10 May 2024
Dear Sam, Thank you very much for taking the time to post your review on your recent stay with us. We are delighted that you had a great stay, and found our room to be value for money and bathrooms spacious clean and modern We look forward to welcoming you back soon.Kind regards, Rohit VaidFront Office Manager

8/10 Good

Paolo

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Spacious
Stayed 2 nights in Apr 2024
Response from Rohit Vaid on 10 May 2024
Dear Paolo, Thank you very much for taking the time to post your review on your recent stay with us. We are delighted that you had a great stay, also found our rooms to be spacious We look forward to welcoming you back soon.Kind regards, Rohit VaidFront Office Manager

8/10 Good

Sophea

Liked: Cleanliness
Stayed 3 nights in Apr 2024
Response from Rohit Vaid on 10 May 2024
Dear Sophea, Thank you very much for taking the time to post your review on your recent stay with us. Kind regards,Rohit VaidFront Office Manager

10/10 Excellent

Shelby

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We found the apartment to be very comfortable and spacious. They have great amenities such as the pool and laundry. It was so nice to just park and enjoy Melbourne by foot or tram. Very close to many restaurants, shops and Queen Victoria Market. We highly recommend Pegasus Apart hotel.
Stayed 3 nights in Apr 2024
Response from Rohit Vaid on 10 May 2024
Dear Shelby, Thank you very much for taking the time to post your review on your recent stay with us. We are delighted that you had a great stay, enjoy our recreational facilities and found our location to be close to attractions Melbourne CBD has to offer. We look forward to welcoming you back soon.Kind regards, Rohit VaidFront Office Manager

10/10 Excellent

Scott

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, amenities were clean. Close to transport and shops. Secure parking.
Stayed 3 nights in Apr 2024
Response from Stuart Lyall - General Manager on 17 Apr 2024
Dear Scott, Thank you very much for taking the time to post your feedback on your recent stay with us. We are delighted that you enjoyed your time with us and we look forward to welcoming you back soon. Kind regards, Stuart Lyall, General Manager

8/10 Good

Dean

Liked: Cleanliness, property conditions & facilities
I did how close it was to the market and public transport
Stayed 1 night in Apr 2024
Response from Stuart Lyall - General Manager on 17 Apr 2024
Dear Dean, Thank you very much for taking the time to post your feedback on your recent stay with us. We are delighted that you enjoyed your time with us and we look forward to welcoming you back soon. Kind regards, Stuart Lyall, General Manager

10/10 Excellent

Lidija

Liked: Cleanliness, property conditions & facilities
The Volcano Spa options of all different types of rooms I like that. Sometimes I like executive style room other times studio style room
Stayed 4 nights in Apr 2024
Response from Stuart Lyall - General Manager on 18 Apr 2024
Dear Lidija, Thank you very much for taking the time to post your feedback on your recent stay with us. We are delighted that you enjoyed your time with us and we look forward to welcoming you back soon. Kind regards, Stuart Lyall, General Manager

8/10 Good

Ruijun

Stayed 3 nights in Apr 2024
Response from Rohit Vaid on 10 May 2024
Dear Ruijun, Thank you very much for taking the time to post your review on your recent stay with us. we look forward to welcoming you back soon.Kind regards,Rohit VaidFront Office Manager

2/10 Terrible

Charbel

Stayed 2 nights in Apr 2024
Response from Rohit Vaid on 10 May 2024
Dear Charbel, Thank you very much for taking the time to post your review on your recent stay with us. Kind regards,Rohit VaidFront Office Manager

8/10 Good

Anita

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Stuart Lyall - General Manager on 18 Apr 2024
Dear Anita, Thank you very much for taking the time to post your review on your recent stay with us. We are delighted that you enjoyed your time with us and we look forward to welcoming you back soon. Kind regards, Stuart Lyall, General Manager

10/10 Excellent

Dan

Stayed 4 nights in Apr 2024
Response from Rohit Vaid on 10 May 2024
Dear Dan, Thank you very much for taking the time to post your review on your recent stay with us. we look forward to welcoming you back soon.Kind regards,Rohit VaidFront Office Manager

8/10 Good

Ms Louise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Pegasus Apart'Hotel for eight nights. -Front desk staff:Friendly and helpful. -Room: Studio apartment which was suitable for a couple. Ensuite attached, shower was good. The kitchenette has a gas cooktop, microwave, frying pan, two saucepans, and basic tools and utensils. -Laundry: The laundry is on the first floor. It has washers and dryers which cost $5.00/load. The hotel has sachets of laundry liquid you can purchase at the front desk. I would recommend buying laundry sheets and bringing them with you. -Pool/gym: I didn’t use the pool but it looked nice. I used the gym which was well equipped. -Cleanliness: The room was generally very clean. My only issue was with the bed linen, which I think needed better laundering as the quilt was stained. This was likely because it didn’t have a full enclosed cover. I also thought the mattress should have a better cover too given the number of ppl using the bed. -Location: The hotel is within a short walk of Flagstaff station and the Queen Victoria Markets, where you’ll find the number 19 tram. It takes 15-20 minutes walk to get to Bourke Street Mall. - Restaurant: We attended the restaurant attached to the hotel once. The food was okay as was the service. I would recommend the hotel and would stay there again.
Stayed 8 nights in Mar 2024
Response from Stuart Lyall - General Manager on 18 Apr 2024
Dear Ms Louise, Thank you for providing your detailed feedback on your recent stay with us. We are continually striving to improve our services, and we will certainly take your valuable feedback on board. Once again, thank you for taking the time to provide us with your comments, we do hope to see you return. Kind regards, Stuart Lyall, General Manager

8/10 Good

Katherine Hannah

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Couldn’t fault the shared spaces including pool, lobby and restaurant. However the room was a little shabby. Bathroom was a bit aged. Couch in 2 bdrm unit was tiny and it made evenings we stayed in pretty uncomfortable.
Stayed 3 nights in Apr 2024
Response from Stuart Lyall - General Manager on 18 Apr 2024
Dear Katherine, Thank you for providing feedback on your recent stay with us. We are continually striving to improve our services, and we will certainly take your valuable feedback on board. Once again, thank you for taking the time to provide us with your comments, we do hope to see you return. Kind regards, Stuart Lyall, General Manager

10/10 Excellent

Linda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was close to trams and close to shops The staff at the hotel was so friendly
Stayed 2 nights in Apr 2024
Response from Stuart Lyall - General Manager on 11 Apr 2024
Dear Linda, Thank you very much for taking the time to post your feedback on your recent stay with us. We are delighted that you enjoyed your time with us and we look forward to welcoming you back soon. Kind regards, Stuart Lyall, General Manager

6/10 Okay

Emily

Liked: Cleanliness
Overall fine - great pool. Rooms felt worn out!
Stayed 1 night in Apr 2024
Response from Rohit Vaid on 10 Apr 2024
Dear Emily, Thank you very much for taking the time to post your review on your recent stay with us. Kind regards,Rohit VaidFront Office Manager

8/10 Good

G

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property location is excellent, close to both trams and trains. Queen Victoria Market is also just around the corner. Our stay was excellent and the service was really good. The only reason for overall 4 stars is that our two bedroom apartment only had one fan and an AC in the living room. This made the bedrooms feel quite stuffy at times.
Stayed 6 nights in Mar 2024
Response from Rohit Vaid on 10 Apr 2024
Dear G, Thank you very much for taking the time to post your review on your recent stay with us. we look forward to welcoming you back soon.Kind regards,Rohit VaidFront Office Manager

6/10 Okay

Lynn

Travelled with family and small children
Liked: Cleanliness
The air conditioner was only in the living room, no ventliation in bedrooms, strange whooshing wind sound at night, annoying when trying to fall asleep.
Stayed 5 nights in Mar 2024
Response from Rohit Vaid on 10 Apr 2024
Dear Lynn, Thank you very much for taking the time to post your review on your recent stay with us. Kind regards,Rohit VaidFront Office Manager

8/10 Good

Vanessa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I liked the swimming pool most of all
Stayed 2 nights in Mar 2024
Response from Rohit vaid on 10 Apr 2024
Dear Vanessa, Thank you very much for taking the time to post your review on your recent stay with us. we look forward to welcoming you back soon.Kind regards,Rohit VaidFront Office Manager

10/10 Excellent

Tze ting

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
great location. not too busy area. easy to access to queens vic market. chinatown. spencer outlet
Stayed 2 nights in Apr 2024
Response from Rohit Vaid on 10 Apr 2024
Dear Tze ting, Thank you very much for taking the time to post your review on your recent stay with us. We are delighted that you had a great stay and will share your feedback amongst the team, who pride to deliver a high standard of service and guest experience. We look forward to welcoming you back soon.Kind regards, Rohit VaidFront Office Manager

10/10 Excellent

Heloisa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in the 2 bedroom apartment and it was amazing. The room is spacious and safe for a toddler and a crawler. Would definitely stay again.
Stayed 4 nights in Mar 2024
Response from Rohit Vaid on 10 Apr 2024
Dear Heloisa, Thank you very much for taking the time to post your review on your recent stay with us. We are delighted that you had a great stay and will share your feedback amongst the team, who pride to deliver a high standard of service and guest experience. We look forward to welcoming you back soon.Kind regards, Rohit VaidFront Office Manager

10/10 Excellent

Elizabeth

Stayed 3 nights in Mar 2024
Response from Rohit Vaid on 10 May 2024
Dear Elizabeth , Thank you very much for taking the time to post your review on your recent stay with us. Kind regards,Rohit VaidFront Office Manager

4/10 Poor

Nicole

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The room we received had stains in it everywhere. We complained and got told there wasn’t anywhere else to stay but then got moved to a different room - more clean, less value, no upgrade or added bonus for the hassle. The value for the room was ridiculous - so expensive. I’ve stayed here twice before this and it was a great experience but this time has really put me off.
Stayed 5 nights in Mar 2024
Response from Rohit Vaid on 10 Apr 2024
Dear Nicole,Thank you very much for your review on your recent stay with us. I am sorry that we were not able to meet your expectations on this occasion. We are continually striving to improve our services, and we will certainly take your valuable feedback on board. Once again, thank you for taking the time to provide us with your comments. we do hope to see you return.Kind regards, Rohit VaidFront Office Manager

8/10 Good

Karen, Adelaide

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to many areas of Melbourne. Room was clean and a great space for us. Will definitely stay there again
Stayed 3 nights in Mar 2024
Response from Oscar on 1 Apr 2024
Thank you for staying at Pegasus Apart'Hotel. We really appreciate your review. Hope to see you again soon.

10/10 Excellent

Alastair

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location where everything in CBD is walkable. We have stayed here ten plus times and will return again. Rooms and amenities such as pool and gym are very good. Restaurants nearby as are the Victoria Markets.
Stayed 4 nights in Mar 2024
Response from Oscar on 1 Apr 2024
Thank you for staying at Pegasus Apart'Hotel. We really appreciate your review. Hope to see you again soon.

8/10 Good

Darragh

Liked: Cleanliness, amenities, property conditions & facilities
Good value. Handy self service items in the rooms
Stayed 4 nights in Mar 2024
Response from Oscar on 1 Apr 2024
Thank you for staying at Pegasus Apart'Hotel. We really appreciate your review. Hope to see you again soon.

10/10 Excellent

Terri-Anne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay again, would be better if king beds, very convenient location and having available parking underground a bonus
Stayed 4 nights in Mar 2024
Response from Oscar on 1 Apr 2024
Thank you for staying at Pegasus Apart'Hotel. We really appreciate your review. Hope to see you again soon.