Reception

Reviews of Melbourne city backpackers

1 out of 5
Melbourne city backpackers
197-199 King Street, Melbourne, VIC

Reviews

6.6
Rating 10 - Excellent. 30 out of 207 reviews" "
Rating 8 - Good. 61 out of 207 reviews" "
Rating 6 - Okay. 66 out of 207 reviews" "
Rating 4 - Poor. 30 out of 207 reviews" "
Rating 2 - Terrible. 20 out of 207 reviews" "

5.8/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ryo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is nice. But when midnight, outside is noisy.
Stayed 11 nights in Feb 2024

6/10 Okay

HIKARI

Stayed 1 night in Oct 2023
Response from Jess on 26 Nov 2023
Thanks for your review, happy travels!

10/10 Excellent

Sharad

Stayed 1 night in Oct 2023
Response from Jess on 26 Nov 2023
Thanks for your review, happy travels!

10/10 Excellent

Chi Hang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the kitchen cooking gas flame is higher than other hostel. And free breakfast and tea and coffee, milk. Shower is good.
Stayed 4 nights in Sep 2023
Response from Jess on 20 Sept 2023
Thanks for taking the time to leave us a review, glad you enjoyed our commerical kitchen and free breakfast!

6/10 Okay

Aishwarya

Disliked: Cleanliness, property conditions & facilities
Sheets were stinky and overall not a very clean backpackers hostel.
Stayed 1 night in Aug 2023
Response from Jess on 20 Sept 2023
Thanks for the review, all our laundry is cleaned between use so we are sorry we failed to meet your expectations this time around. Happy travels

4/10 Poor

Chirangivee

Disliked: Cleanliness, staff & service, property conditions & facilities
To start with, I didn’t get my access code to the front door for which I had to stay outside and talk over for 20 minutes because the lady In reception was not able to locate my booking. After I got in all the lower beds of my room were taken so I had to take one of the top beds where there was no access to power outlet. I asked if any extension cable was available but there was none.
Stayed 1 night in Jul 2023
Response from Jess on 2 Aug 2023
Your booking was cancelled because you used an invalid card to pay. You also failed to read our terms & conditions stating when check in was available and also didn't provide contact details so we could help you access the hostel. Shame you didn't appreciate our efforts to accomodate you despite your lack of attention when making your booking.

10/10 Excellent

KAI SHIANG

Liked: Staff & service, amenities, property conditions & facilities
Close to bus stops where I needed to get to, friendly service, breakfast provided is a big bonus.
Stayed 3 nights in Apr 2023

10/10 Excellent

Sheryl

Great location but had to walk up 4 flights of stairs. Also excellent security
Stayed 1 night in Mar 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I would stay here again because the price was unbeatable includes a basic breakfast or cereal or toast tea/coffee AND its got to be the easiest hostel to get to from the airport!!! The hostel is less then 5 minutes walk from the airport shuttle bus - literally walked in a straight line and i was there. So easy to find. They had an option for after hours checkin too. Only dislike was there is no elevator, i had to carry 30 kgs up 3 flights of stairs late at night.
Stayed 1 night in Feb 2023

10/10 Excellent

Dinusha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, very comfortable, and the staff was amazing. It makes our stay enjoyable. I highly recommend this hotel for anyone visiting Melbourne
Stayed 7 nights in Dec 2022

8/10 Good

santosh

Liked: Staff & service, amenities, property conditions & facilities
reasonable and ok for the price
Stayed 2 nights in Nov 2022

4/10 Poor

Omkar

Liked: Staff & service
Disliked: Cleanliness
I like the location of the property close to the station. When it comes to stay, it was difficult to sleep at night due to side railings of top bed being loose.
Stayed 1 night in Nov 2022

10/10 Excellent

Everett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The door lock was high quality and convenient. The location was perfect as it is at CBD area has the great things to offer. The things that i notice is the pillow is thin and filthy same way goes to the quilt has stain , door of main toilet at floor 2 making a loud sound when somebody going out and in as the doorstopper doesn't works. well, no lift . However, it still recommendable. keep it up guys the excellent service you have now…
Stayed 3 nights in Aug 2022
Response from Jess on 25 Aug 2022
Thank you for taking the time to leave us a review, we hope to see you again :)

6/10 Okay

Todd

Travelled with family
Liked: Staff & service
The other travelers were considerate so there were no noise problems, things were tidy. Continental breakfast was a bit of an exaggeration, was actually a choice of rice bubbles or corn flakes and then a choice of 3 types of bread and either jam or peanut butter and of course tea and coffee. At the end of the day it was my first experience at a backpackers, the cost was great, facilities good, I slept well, staff were lovely so I was happy.
Stayed 2 nights in May 2022

6/10 Okay

Kesa

Liked: Staff & service
Disliked: Cleanliness, amenities
Affordable
Stayed 1 night in Feb 2022

4/10 Poor

Paul

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn’t that good in terms of bad location, seedy area and I felt somewhat uncomfortable.
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Nice common lounge and you can get some sleep. It's a good budget option
Stayed 1 night in Jan 2020
Response from Jess on 26 Feb 2020
Thanks for taking the time to leave us a review, happy travels!

10/10 Excellent

Talon, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at this hostel! Such a friendly group environment, brilliant location and the staff was extremely helpful! I had lots of little issues throughout my trip and the people working the front desk were always so eager to help me out every time (: I recommend this hostel to anyone planning to stay in Melbourne
Stayed 1 night in Jan 2020
Response from Jess on 26 Feb 2020
Thanks for taking the time to leave us a review, it's fantastic to hear you had such a good experience at MCB. Happy travels!

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, amenities
Stayed 3 nights in Dec 2019

10/10 Excellent

Mathias k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hostel
There were good beds, nice temperature in the room, and quiet in the room. The hostel was clean, there were good showers and well equipped kitchen. It was a good 11 days stay.
Stayed 11 nights in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
When my 18 year old daughter when to the room there was no bed for her &it was full with boys.so she ended up staying in the lounge area till 4am in the morning
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Great location and affordable but just a bit dated and in need of some maintenance and better cleaning.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Close to public transportation cafe's shops in the area with walking distance to the backpackers
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Room comfort
Stayed 5 nights in Sep 2017

6/10 Okay

KA YAN

Disliked: Cleanliness, property conditions & facilities
Melbourne 9/2017
Close to Southern Cross Station and Skybus pick up point, about 5 min could be reached. Staff were quite nice, willing to answer tourists' queries. We are free to use the cook sets in the kitchen, which allowed us to buy food at QVM and then cook. The room and corridor were smelly. No lift to access between the rooms and concourse.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Liked: Staff & service
All good for what I paid as i was on a bender and slept there like 2 hours
Stayed 1 night in Aug 2017

8/10 Good

Michael

Liked: Staff & service, room comfort
Disliked: Cleanliness
Nice place and affordable but needs cleaning
I would consider staying here again. About 15 minute walk to the CBD and river and a few blocks away from Coles supermarket and the main train/airport bus station. The room such as the carpet was very dusty and dirty. They should just get rid of the carpet if they don't vacuum it. The carpet edges were filthy from just not getting vacuumed regularly. Lots of hair on vacuum. The shared bathroom was fairly clean but one of the two showers in the men's room had a broken knob so it was hard to control water. No wifi in main areas, limited to common area but it reaches certain rooms. Free breakfast was basic, mostly cereal and drinks. Tuesday they add sausage, bacon and fruit to the breakfast. If this place was cleaned better I'd give it a 5 as it is a great place for the price.
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just nice. Near to southern cross station
Stayed 1 night in Aug 2017

2/10 Terrible

russell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PRICES NOT WORTH FOR THE ROOM CONDITION
the price is not worth with the condition inside the room (dirty floor, towel still wet - seems ex used by previous guests, sound of exhaust fan too loud)
Stayed 3 nights in Jul 2017

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

vassilios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
service
service to the point which is what i like

4/10 Poor

li3, good

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff is disorganised about room availability
disorganised and mix up of how many people staying in a room, was asked to change to another room after bath and ready to go to bed

10/10 Excellent

Inga, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, close to station
One block from Airbus, cllose to downtown, river, shopping. Very friendly and helpful staff. Rooms clean, comfortable beds, quiet at night.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Rooms were clean but bathrooms ... let's just stay not that clean! Anyway, it was close to the SkyBus terminal and very central.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Cheap hostel with a good location in the CBD. The bathrooms were pretty smelly though. I was not confident with the cleanliness of the place at all. The common areas were kinda depressing, but overall it was a good value at $40 for 2 people.

6/10 Okay

Savannah, Taipei

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice hostel "very" close to Southern Cross Station
King street backpacker is very close to Southern Cross Station. For those who take SKYBUS, it only takes to 5 minutes to walk to this hostel. However, there is not elevator in this four-floor building. I stayed four night in the four-bed-room for female. It was quite quiet in middle night but sometimes people might chat too loudly. I met nice people here. It is disappointed that some of the staff here was not so helpful. However, due to the price and location, I recommend this hostel to solo traveler.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, but not very pleasant.
Staff is friendly, and it makes for a cheap bed in the heart of Melbourne. However, there are signs for tv lounges that don't exist, rooms and bathrooms were pretty gross. I can't blame it a ton on the property as the guests are the ones who are inconsiderate and leave a mess. Granted, I'm not a backpacker, but I've stayed at a few hostels and this was not a fun experience. But, if you like to party and just need a bunk to crash in then this will probably suit you.

8/10 Good

Sam, Perth, WA

Liked: Staff & service
Typical backpackers
Nothing special, nothing less than expected. Great central location

2/10 Terrible

Phil, C

Disliked: Cleanliness, property conditions & facilities, room comfort
Only stay here if you're desperate
I walk into the room after an early morning flight and hoped to get some rest but the the beds were not made and the mattress was dirty. The room smelt like excrement and made me very sick etc etc

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
They had a lot of things to do and stuff like pasta Night and stuff like that

6/10 Okay

vuelalto, spain

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice location but dirty
The hostel was cheap, the location is the center but in my opinion was dirty, the room and comun areas, like kitchen.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Short stay. Found it fairly comfortable
I arrived late at 1am and was so glad that someone was still up waiting for me. He was kind and made me feel at home. Though the building itself looked old, I was pleased that my bed was comfortable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hostel centralized
The staff were very helpful and very knowledgeable of all the area.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the CBD, close to everything.
Though the building is a bit old. It has everything a backpacker needs. Coin-operated laundry, kitchen, ample bathrooms, free wifi, common area, desktop PC, early check-in & 24h reception. It's also exceptionally well located. Walking distance to train, tram, coach, Coles, eateries. For those who wants to party, there're clubs just right across the street.

6/10 Okay

Verified traveller

Liked: Staff & service
The rooms are clean & tidy.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Good value. Friendly and helpful staff. Clean common areas with separate TV rooms. Breakfast was good too.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Elle, Dubai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty to the point of making you sick
The room was extremely dirty with cold air blasting through the vent at night causing me to develop a cold. The bed and the bedding were stained so I asked to have my bedding changed, it was then that "room service" informed me that I could not have a new duvet cover as they don't wash them or change them each time someone leaves i.e. I was using the same blanket that several other people had previously used and it hadn't been washed. I developed a rash across my neck. The internet only works at reception and even then it barely works.