6/10 Okay
Anne
Travelled with family
3 Dec 2023
Disliked: Amenities, property conditions & facilities
Firstly, the location is excellent if you need access to St Kilda and parking is a good price.
However, that’s about as good as this review can get. This review is for the serviced 2 bedroom apartment:
1. Check in time is 2pm but our room was not ready until 3:45. We had to wait in the lobby for almost an hour.
2. The bathroom looks nothing like what is advertised. It is a patch up job, and had a broken toilet seat. You can not change the height or direction of the shower head.
3. Carpet stains
4. No elevator access but luckily we are capable enough of taking our own luggage. We were not offered help.
5. A one hour late check out was provided and any extension is $50 per hour after that.
6. Batteries in one remote were flat. We had to remove one set so that we could use the TV in the bedroom.
7. Blinds in the master could not be opened.
8. Buffet breakfast food is average. Expensive for what was on offer. The staff in the dining room were very kind though.
9. Parking is SUPER tight. Advice, do not to take anything bigger that a small SUV. Our Ford Captiva was a challenge to navigate around the poles and into the tight spaces.
Overall, we spent $400 on room, $20, parking and $120 for breakfast (we understand food costs have gone up and made this choice), but it was not worth it. What a shame.
Anne
Stayed 1 night in Dec 2023