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"I would give the service at this place 10 stars out of 5 if I could! We arrived at some random bus stop in the bottom of town because their main station is closed for remodeling, so I didn't really know where we were when I called the shuttle. Nino just asked me the name of the street & came to get us. By the next morning, we had fallen in love with the town and changed our itinerary for the rest of the trip to spend more time in Matera, but they didn't have space for us to stay longer. They called around and found us a place at another amazing hotel. When it was time to check out, they had it all arranged to simply simply transfer our bags and pick up new keys at the other hotel. As for the hotel itself, the rooms were huge, clean and very unique. Very cool hotel in an amazing town. "

"This is an amazing place to stay, with an amazing view of the ancient city and an amazing staff to attend to your every need. Having the morning meal in their breakfast room gives you a taste of what its like to live in a cave (well, a well-appointed cave). I highly recommend staying here!"

"Loved this place. Couldn't be better located in terms of matera. The parking system is super easy with very good shuttle service etc "

"The location is perfect, the hotel is lovely and the staff were very friendly and helpful. Only criticism, would be better if the roof terrace was accessible during the day. I intend to return in the near future if I can "

"Thymus Residence is just such a different place to stay with breakfast taken just next door to our accommodation in a former medieval church. So many interesting features in the immediate area. We chose a cava suite at Thymus for 3 nights. Simply had to have one of the former cave rooms if you’re going to Matera! Such a different experience to staying in a regular room. But while still visibly a cave architecturally, it had every convenience to a high standard. Absolutely amazing."

"Staying in a cave room."

"Amazing property in the heart of beautiful Matera, very welcoming and professional staff. Highly recommend!"

"The room was very unique as it was in a cave. We had great service from the staff and a lovely breakfast too. When you walk in the room, it is beautiful. The location is brilliant too as it is near lots of amenities and in the heart of the old town."

"Unique hotel in unique city. Amazing breakfast and special spa (additional cost). Staff super helpful. So much to explore we only scratched surface in 2 days. City has stairs EVERYWHERE . Tibetan bridge a nice hike nearby."