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Reviews of Baymont by Wyndham Lynchburg

2.5 out of 5
Baymont by Wyndham Lynchburg
2815 Candlers Mountain Rd, Lynchburg, VA

Reviews

6.6
Rating 10 - Excellent. 176 out of 829 reviews" "
Rating 8 - Good. 224 out of 829 reviews" "
Rating 6 - Okay. 191 out of 829 reviews" "
Rating 4 - Poor. 113 out of 829 reviews" "
Rating 2 - Terrible. 125 out of 829 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Reagan

Disliked: Amenities
Blood covered. Broken EVERYTHING. Traumatic and terrifying. Need a refund immediately.
Stayed 1 night in May 2024

8/10 Good

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was absolutely disgusting, nasty bathrooms, hotel room was disgusting. WILL NEVER RETURN
Stayed 2 nights in May 2024

4/10 Poor

Alisha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Quentin

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Dirty phone not connected, dirty light switches
Stayed 2 nights in Apr 2024

4/10 Poor

Gary

Travelled with family
Disliked: Amenities, property conditions & facilities
Cracked windows, bathtub drain not working, lamp shades needed replaced. Not recommending and never staying there again
Stayed 1 night in Apr 2024

10/10 Excellent

William

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Randy

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
An average motel.
Stayed 1 night in Apr 2024

4/10 Poor

Paul, San Antonio

Business traveller
Disliked: Amenities, property conditions & facilities
Desk chair was broken, shower head was frozen closed, drapes would not open (rod was broken),
Stayed 4 nights in Apr 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a place to crash after a long day driving. Room just needs maintenance work. Overall, its a quality inn. About what to expect.
Stayed 1 night in Apr 2024

4/10 Poor

Michelle

Liked: Cleanliness
Disliked: Staff & service, amenities
Love was wonderful at front desk. The room however had no working TV or clock. David came up to the room and tried to no avail. Was very disappointing. I slept well but didn’t get to enjoy all the amenities promised. Not Ok with that.
Stayed 1 night in Apr 2024

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Seemed out dated, but usable.
Stayed 2 nights in Apr 2024

6/10 Okay

Kimberly

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Office staff barely said five words to me during the entire check-in process. Even though there was barely anyone else staying at the hotel, our room was in the farthest building on the second floor. Our non-smoking room smelled like stale smoke and the TV had no cable.
Stayed 1 night in Apr 2024

2/10 Terrible

Dustin

Stayed 1 night in Mar 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
The entire facility smelled of smoke. The person who checked us in, stood right outside of the door to smoke. The sheets were stained and there was a water leak in the shower. Numerous times during both nights of stay I was afraid of what was happening outside and in adjacent rooms. In no way shape or form will we ever stay there again.
Stayed 2 nights in Feb 2024

2/10 Terrible

luiz

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
horrible experience!
Horrible experience, I asked for a non-smoking room but the room had a horrible cigarette smell, they even tried to put me in another room, but they all had the same cigarette smell! There were still a lot of broken things like the bathroom sink that didn't come out with hot water, the drawer, some dirty things, in short, bad experience, I will never stay at this hotel again!
Stayed 2 nights in Feb 2024

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Shanta

Travelled with family, Business traveller
Liked: Staff & service, amenities
Ok 2 star
Stayed 1 night in Jan 2024

4/10 Poor

Ronnie

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Riyad

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Sheila

Travelled with partner
Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2023

8/10 Good

Ronald

Stayed 1 night in Dec 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Amber

Stayed 1 night in Dec 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Serene

Liked: Staff & service
Stayed 4 nights in Nov 2023

6/10 Okay

Micaela

Travelled with family, Travelled with pets
Liked: Staff & service, amenities
The dresser drawer broken, and the furniture was dirty.
Stayed 2 nights in Nov 2023

6/10 Okay

Bichundo

Stayed 3 nights in Nov 2023

2/10 Terrible

Kathleen

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible. Unclean. Prostitution happening right in the room next door.
Stayed 2 nights in Nov 2023

4/10 Poor

Scott

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The terrible cigarette smell in the room permeated all of my clothes.
Stayed 1 night in Nov 2023

4/10 Poor

James

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I had reserved two rooms. One was good- clean and ready for our arrival. The other smelled horribly of smoke. We tried 4 other rooms before finding one that had an acceptable amount of smoke smell. After moving our items in, the A/C did not work. We finally found a room that did not have a smell and had A/C in working order about 90 minutes after original check-in. If it is on a busy weekend in Lynchburg, be warned that you may have issues.
Stayed 2 nights in Nov 2023

4/10 Poor

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Sara

Stayed 3 nights in Nov 2023

2/10 Terrible

milly

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
Blood on the wall, lamp, and nightstand in the bedroom. Terrible. The worst place.
Stayed 3 nights in Nov 2023

6/10 Okay

Denise

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Starting with the positive: the sheets are great. The breakfast was substantial. The staff was nice. The negative: This poor property is literally falling apart. Our sink faucet was broken. The door frame to the bathroom was cracked, which made the latch loose and rattly. The TV stand was in pieces across the back ledge. The TV itself was a mess. The microwave didn’t work. The alarm clock was plugged into an outlet that turned on and off when you flipped a light switch (and, of course, had no backup battery in it). It reeked of smoke from old carpet. There weren’t enough outlets for all the appliances, lights, TV. And the cords and outlets were fully exposed, so if you have toddlers or babies, you’d have to rearrange some furniture to keep them safe.
Stayed 2 nights in Nov 2023

2/10 Terrible

Kristina

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t do it
Stayed 2 nights in Nov 2023

2/10 Terrible

Carrie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the stay we were looking for.
It was dirty, things were falling apart. The tub did not drain after showers.
Stayed 3 nights in Nov 2023

4/10 Poor

Reginald

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Honestly the only thing positive about this location was the staff. The gentleman behind the counter was excellent The bathroom was absolutely filthy and the remainder of the room was just okay. The property is located in a very sketchy area and is extremely noisy. Do yourself a favor and give this place a wide berth
Stayed 1 night in Nov 2023

2/10 Terrible

wayne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The ONLY thing that I liked was how easy it was to get to Liberty University. Our room smelled like smoke.YUCK! The breakfast(ha ha) was out of waffle mix, coffee,juice and fruit. What a joke! Wi Fi didn't work. Wouldn't recommend this place to anyone.
Stayed 1 night in Nov 2023
Response from penny on 8 Nov 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Lynchburg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Sean

Stayed 1 night in Nov 2023
Response from Penny on 8 Nov 2023
Thank You

4/10 Poor

Keith

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff were friendly, and the room was clean, but overall the property is in need of renovation. Although the room was clean, the curtains were off track, one chair was broken, the other chair was coming apart, our phone did not work, and there was no hair dryer. The area is extremely noisy, and the rooms are outside rooms at a motel in a high traffic area. The pictures of this property do not accurately represent it.
Stayed 2 nights in Nov 2023
Response from Penny on 8 Nov 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Lynchburg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Richard

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated and mold on the ceilings. Not at all what I saw in the pictures. And the room smelled like a nursing home bathroom upon arrival.
Stayed 1 night in Oct 2023
Response from Penny on 2 Nov 2023
Sorry for your bad experience.

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Penny on 8 Nov 2023
Thank You!

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Oct 2023
Response from Penny on 8 Nov 2023
Thank You

4/10 Poor

Gary

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Think motel not hotel
This was a disappointment to us. Our first room given to us was nasty. We requested a different room, and it was better, but still not great. Both rooms had strange smells. Like a public bathroom, but the first had the added bonus of smoke. The ice machine in our building didn't work. The "full breakfast" that the website mentioned is more like a deluxe continental. We realized that we needed to adjust our expectations. So go into it thinking Motel 6 or Super 8 and you'll be fine.
Stayed 3 nights in Oct 2023
Response from Penny on 8 Nov 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Lynchburg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Miki

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was old. Smelled of smoke. Hair on shower wall. And in floor.
Stayed 2 nights in Oct 2023
Response from Penny on 8 Nov 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Lynchburg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Amy, MECHANICSVILLE

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The bed was comfortable and the shower had good water pressure, but there were tears in the curtains and wall paper, holes in the bathroom door, toilet seat had worn spots, dirty spots on the chair and wall, and messed up ceiling tiles. The breakfast hours start later on the weekends, so we never got to try it since we had to leave each morning by 7am. They say you get what you pay for, but in this case, I think I may have overpaid.
Stayed 2 nights in Oct 2023
Response from Penny on 8 Nov 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Lynchburg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Larry

Travelled with family
Disliked: Cleanliness
It was ideal in proximity to the locations we needed to get to. Cobwebs on ceiling. Phone on floor and could not be moved. Several furniture items were askew. Generally this room needed work.
Stayed 2 nights in Oct 2023
Response from Penny on 8 Nov 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Lynchburg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Melvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Penny on 8 Nov 2023
Thank You!