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"The front desk, dining room, and room service staff were outstanding: friendly, helpful, accomodating. The hotel property is FULL of character and is VERY well kept. On the second floor, there is also a large outside courtyard for your enjoyment complete with a full-size chess set! Transportation to the train station and buses is right outside their front door. "

"Just magic"

"BEST PLACE TO STAY IN LUGANO! 👌 The reception staff were amazingly helpful. Thank you!"

"This was a lovely retreat offering many relaxing spa options on rainy days when there was not much else to go do."

"This hotel was beautiful, had a great location and the staff were very attentive and courteous."

"Very nice good hotel , very welcoming and helpful . Amazing front desk.very nice view and room."

"Lovely, ideally placed for the view, very good food, nice rooms overlooking the lake, what do you want more? Perfect!"

"Great hotel and wonderful staff"

"Wonderful place"