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Reviews of Jeeva Klui Resort

4.5 out of 5
Jeeva Klui Resort
Jl. Raya Klui Beach No. 1, Senggigi, Lombok

Reviews

9.6

Exceptional

Rating 10 - Excellent. 118 out of 153 reviews" "
Rating 8 - Good. 28 out of 153 reviews" "
Rating 6 - Okay. 5 out of 153 reviews" "
Rating 4 - Poor. 2 out of 153 reviews" "
Rating 2 - Terrible. 0 out of 153 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Camilo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Most beautiful, clean and unique beachfront resort in Lombok. We stayed at several other "high end" resorts in Lombok and this was the best. Tropical ambience, lush green environment all around, cool chill vibes, great food, exceptionally friendly staff. The beach itself isnt that great (black sand) but it was relativley clean at least compared tomother beaches nearby.
Stayed 4 nights in Mar 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 2 nights in Mar 2024

8/10 Good

Latha

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We stayed at Akasha villa. The concept is nice but requires major cleanup and upgrade. The staff were excellent and tried their best.
Stayed 4 nights in Dec 2023

10/10 Excellent

Stacia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with very friendly and helpful staff. Our stay was fantastic. Not much in walking distance but cabs are easy and the staff will help arrange excursions for you.
Stayed 4 nights in Nov 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
This place is perfect. The room was beautiful and the most amazing view over the ocean. Gorgeous large, lush grounds and a spectacular infinity pool looking over the sea. The restaurant was great, lots of choices and excellent food. The staff make the whole experience so special. They are so friendly and welcoming and go so far above and beyond to ensure your stay is perfect.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, real luxury
Stayed 5 nights in Sep 2023

10/10 Excellent

Leigh

Travelled with partner
Liked: Amenities
A beautiful resort with beautiful staff! Special mention to Dini in the Restaurant who was absolutely fantastic. Already looking at dates for next year!!
Stayed 5 nights in Aug 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
OMG. Absolute peace and serenity. Had the best beach view room. Could not fault a single thing. Great place to relax.
Stayed 2 nights in Jul 2023

10/10 Excellent

Jason, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
This was my 4th stay at Jeeva Klui and the true beauty of this place can not be described in words, other than OUTSTANDING!! The staff are so friendly and make you feel like you have returned home, especially Dhedy!! I look foward to returning again one day.
Stayed 5 nights in May 2023

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If I could give over 5 stars for the staff I would, they were absolutely wonderful and made the experience far better than it would have been individually. Special mentions for Ken, Dini, and Komeng for being especially great.
Stayed 4 nights in Jul 2023

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our 6 night stay at Jeeva Klui. The staff were very friendly and helpful, the food was delicious, the rooms were spacious with outdoor shower, and the beach at the front was good for snorkelling. Watching the sunset each evening was a treat. I would highly recommend this property.
Stayed 7 nights in Jun 2023

8/10 Good

Humayra

Travelled with group
Liked: Property conditions & facilities
Beautiful resort right on the beach. Lovely facilities, includes a spa, library and restaurant. Does need a bit of a spruce up as it looks worn but still lovely and incredibly spacious. Unfortunately what let this resort down is the staff. Not attentive, not helpful, had to ask multiple times for basic things I.e tea and the afternoon tea, umbrellas, water. Long waits for requests as well despite chasing it up. Breakfast was disappointing. Lacked flavour and only one hash brown and half a tomato. Not a breakfast buffet which I would’ve preferred as their a la Carey menu is no different to what you would find from a breakfast buffet
Stayed 3 nights in May 2023

10/10 Excellent

adriana isabel

Stayed 2 nights in Apr 2023

10/10 Excellent

Amanda

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely location
Stayed 1 night in Mar 2023

8/10 Good

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
great friendly staff. Excellent service. Very professional.
Stayed 1 night in Mar 2023

10/10 Excellent

Jacoba

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning resort!! Beautiful view from our ocean front villa. Staff were very friendly. Food was delicious, cocktails were great and well priced. Sooo relaxing!! Hope to return again!
Stayed 4 nights in Feb 2023

10/10 Excellent

Amy, Glandore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property. Everything about it is divine. The rooms, the staff, the pool, the view, the beach. Will be back!! Probably for our wedding ❤️
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property, welcoming staff who all go above and beyond, beautiful beach, had a great massage in the spa.....the property does need a refurb but all in all I didn't mind it too much. I'd stay here again as it's just so beautiful.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

10/10 Excellent

HOOI LING

Travelled with group
Liked: Staff & service, room comfort
Stayed 4 nights in Feb 2020

4/10 Poor

kash

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Property needs a major upgrade!
The room that was given to us was way in the corner. It was gloomy and dirty. We requested the room change. The new room was OK but it still had rotten smell in it. I am not sure whether there were bed bugs or what but it kept bothering both of us and couldn't sleep because of that. I think the property has a great view but it needs a major upgrade.
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Location is beautiful, with perfect access to a lovely beach. The rooms are spacious and done well, with natural touches, including an outdoor shower. Appreciated the eco-friendly efforts, such as refillable glass bottles of water. I would give it five stars if it weren't for the staff, who I found a little rude. And small things wrong, like a troublesome door lock and stains on apolstry.
Stayed 2 nights in Jan 2020

10/10 Excellent

Soumen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable experience
It was amazing, beyond my expectation, everything was perfect
Rooms were nicely decorated
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sea view is more than beautiful. enjoyed quiet but only lapping of waves, and relaxing place.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very private. Service was very welcoming and pleasing. Would definately recomend.
Stayed 3 nights in Oct 2019
Response from Jeeva Klui Host on 6 Nov 2019
Dear Sir/Madam, Greetings from Jeeva Klui Resorts Lombok! Thank you for taking your time to share your great review. We will waiting for your next visit Have a great Day! :)

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back!
The perfect getaway from the stress of work. It takes just over an hour to get here from the island's airport. But arranging for The resort to pick up is easy and very reasonable. The resort is quiet with beautiful beachfront. White sand, good waves, great breezes. The resort has a lovely infinity pool (plus other pools for adults only) and a thatched covered outdoor dining area among other spaces. They offer an afternoon tea and breakfast as a complimentary service. The restaurant has enough variety to keep you interested for several days, but you also can grab a taxi into Senggigi if you want to experience the town and nightlife. The hotel can help arrange trips to Gili, scuba diving, boat rides, you name it. Service is excellent. Daily room cleaning and while you are at dinner, they do a turndown service. They are happy to bring you your meals to your villa so you can enjoy them as you watch the ocean on your own patio. They have a broad range of spa services and a small, minimally equipped workout space. If you go, get the ocean view villa. The ones on the lower level have a private outdoor shower off the bathroom. Fancier rooms have their own plunge pool, but the infinity pool is so amazing, it is hard not to imagine ending up there, especially resting against the edge while you watch the sunset over the water. This is a small (34 or so rooms) and very personable resort. Service is friendly, attentive and just what you would hope for.
Stayed 3 nights in Oct 2019
Response from Jeeva Klui Host on 26 Oct 2019
Dear Ms. Nancy Cornwell, Thank you for your kind review. We really appreciate you taking the time out to share your experience with us. We are delighted that you found your stay enjoyable and comfortable. Our entire team has such great memories of your stay. Come back and see us soon! Warmest regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Jeeva Klui. We stayed for 5 nights and felt completely at home by the lovely staff. We had a wasp nest in our room which we discovered on the second night and they immediately upgraded us to a room with a private pool which was absolutely incredible. We couldn’t fault the food and ended up eating in the restaurant every evening as it was so good, each of the staff welcoming us each morning & evening by our names and were so attentive. The infinity pool overlooking the ocean is beautiful, especially when the sun sets. We would definitely return to Jeeva Klui and can not recommend a stay here enough!
Stayed 5 nights in Sep 2019
Response from Jeeva Klui Resorts on 7 Oct 2019
Dear Sir/madam, Greetings from Jeeva Klui Resort Thank you for your great review We would be waiting for your upcoming stay at Jeeva Klui Resort. We would try to do our best service for all our guests. Thank you

10/10 Excellent

Francis Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Jeeva Klui Resort Team on 7 Oct 2019
Thank you

4/10 Poor

Verified traveller

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Beautiful spot but faded glory. Sadly it seems that upkeep and staff training need some work. The hotel was in the most amazing position but rooms in need of refurb. Staff lovely but service incredibly slow and often inaccurate.
Stayed 6 nights in Jul 2019

10/10 Excellent

Boon Jen Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort ....
Wonderful resort. Quiet with beautiful beach front views. Fantastic place for sunset views. Pool was clean and great. Staff was top notch with grear service. Always smiling and eager to serve. Special call out to Windri at restaurant and also amaze with one of resort garden cleaning staff who found my cap and promptly return. Location a little out from amenities but overall was a great escape.
Stayed 3 nights in Jun 2019

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely return!
We loved Jeeva Klui. So much so that we extended our stay by a week! Dream location, fabulous staff, great room... Overall fabulous value for money a great place to disconnect and enjoy life!
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private beach, and awesome view
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
We stayed at Jeeva Klui Resort from the 17th to the 23rd of May 2019 and the property is on a beautiful beach, however, it was sometimes dirty with plastic products I personally had to fish out of the water. The hotel should invest in hiring some staff to specifically clean up the beach. Our room (P05) was a private pool bungalow which contained an outdoor shower and bath which was delightful. The room was a bit dated and smelt like mold however it was not that bad. What was very annoying is that we couldn't get WIFI in our room and the room itself was a bit too dark. Overall the staff was really nice however unprofessional in their duties but they really tried to compensate for this with their pleasant personalities. The main disappointment of the hotel was the food, breakfast was ok but the lunch and dinner options were bland which was a huge disappointment, as Indonesia in general has such tasty cuisine. We found ourselves eating out almost every day which was annoying. Nevertheless, it was a pleasant experience and I would recommend it.
Stayed 6 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Our 1st trip to Lombok
It was an amazing stay with Jeeva Klui. The staffs was amazing, friendly and the spa was good. Breakfast, Lunch and Dinner has a standard menu daily with a decent mix of Western and Indonesian food. Private tour to Gili Islands can be arranged with the hotel at a reasonable price for 2people. There is nothing much around the hotel hotel area and the nearest convenience store (alfamart) is about 5mins drive or less. Hotel's private beach was swimmable just that you may get stinged from sea lice. However, we were lucky to see sea turtles swimming near the shore.
Stayed 4 nights in May 2019
Response from JEEVA KLUI RESORTS on 28 May 2019
Thank you for taking the time to write this excellent review of our resort. We are happy that you enjoyed your stay with us. we are happy to provide all the activities of our guests and we hope you will come back in the near future

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Love the location and the style and decor of the resort but a bit outdated and more upgrades are needed. Also, food selection needs improvements
Stayed 3 nights in Apr 2019
Response from JEEVA KLUI RESORTS on 28 May 2019
We are really appreciate the excellent of your review. We always try to improve the quality of our products and services. Looking forward to see you again at our Resort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff! Friends had a wedding and it was absolutely a dream!
Stayed 2 nights in May 2019
Response from JEEVA KLUI RESORTS on 28 May 2019
Thank you for taking the time to write this excellent review of our resort. We are happy that you enjoyed your stay with us. we are happy to provide all the activities of our guests and we hope you will come back in the near future

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019
Response from JEEVA KLUI RESORTS on 28 May 2019
THANK YOU

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 6 days and it was wonderful. All the people that work there couldn’t have been nicer. They are very accommodating. I would recommend this property to anyone that wanted a Peaceful place to go too.
Stayed 6 nights in Feb 2019

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding and lovely in every way
Incredible place! Gorgeous rooms and views, very peaceful and really good food. The service is impeccable and outstanding! So friendly and accommodating, truly lovely people. Ken was the most professional, kind and went above and beyond, truly a credit to jeeva klui. We really hope to be back again!
Stayed 5 nights in Jan 2019
Response from Jeeva Host on 28 Feb 2019
Dear Ashley, Thank you for greet feedback We hope to see you on your next vacation

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs attend to request fast ... and are very friendly
Stayed 5 nights in Jan 2019
Response from Jeeva Host on 28 Feb 2019
Dear Anonymous, Warm greeting from Jeeva Klui Resort Thank you for taking the time to share your comments with us. We are delighted to know that you enjoyed your stay with us.

10/10 Excellent

Justin, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very peaceful with amazing andhelpful staff. Highly recommend gem.
Stayed 7 nights in Jan 2019
Response from Jeeva Host on 28 Feb 2019
Dear Mr. Justin, Warm greeting from Jeeva Klui Resort Thank you for greet feedback We hope to see you on your next vacation

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most extraordinarily beautiful places on earth. Pictures dont do it justice. Facilities second yo none and the staff, Ken, Niho , Zordan are at the top of their game!!! Would recommend they begin a a VIP return guest program. Especially for thise who have stayed more than twice. Do yourself a favour and visit Jeeva Klui
Stayed 5 nights in Dec 2018
Response from Jeeva Host on 28 Feb 2019
Dear Jason, Warm greeting from Jeeva Klui Resort Thank you for taking the time to share your comments with us. We are delighted to know that you enjoyed your stay with us. I will pass your great feedback to my team. We certainly look forward to welcome you back to Jeeva Klui Resort, in the near future.

10/10 Excellent

perce, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Relaxing Stay lived up to expectations
Booked this hotel short notice on Expedia's recommendation after being informed that our original hotel had been forced to close due to earthquake damage . Very glad we chose to continue with our holiday to Lombok and not cancel as many other potential tourists did. Some 40 minute walk (or a 50,000 rupiah taxi fare ) from Senniggi, the hotel and its facilities provide a perfect place to kick back and relax and does all it says onthe tin. The location is a secluded seafront location with direct access to a long coral strewn beach. All the staff we encountered were a delight despite the hardships most of them must have endured due to recent events. Their enthusiasm and efficiency was excellent and a credit to the people of Lombok. The beach front villa we stayed in was spacious and very well equipped although getting the outside shower door open sometimes did prove amusing. Meals at the hotel were of high quality and at comparable prices elsewhere. Other restaurants were located nearby but we were very happy to eat at the hotel on numerous occasions. All in all a great time was had and all I can advise to anyone considering a trip to Lombok is give it a go. Yes, there is plenty of evidence of the recent earthquake but the people ofLombok need your support and you will not be disappointed in coming.
Stayed 7 nights in Sep 2018
Response from Jeeva Host on 26 Sept 2018
Dear Sir/Madam, Warm greeting from Jeeva Klui Resort Lombok My sincere thanks goes to you for sharing such a wonderful review. I am thrilled you could join us in our natural paradise, where our beach and beachfront suites blend seamlessly with the surrounding environment. We look forward to welcoming you back for another unforgettable stay. Best Regard, Jeeva Host

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort hotel - not too small but not so big - with fantastic service for a relaxing week's break!
Stayed 8 nights in Jun 2018

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total relaxation in beautiful surroundings.
Beautiful hotel, spectacular grounds and wonderful staff. A few maintenance issues, small but they could be easily fixed. The hand shower head holder was loose on the wall in my room.
Stayed 2 nights in Jun 2018

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refreshing
Great and relaxing. Staff was wonderful and helpful especially Sam who worked at the restaurant. We will be coming back and definately reccomend to others.

8/10 Good

Pardha Krishna Sai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

dheeraj, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very secluded and nice pLace
Loved for whole experience. We really had a great stay at this amazing serene place. Everything is just perfect here, the staff are so friendly and helpful and ensure that you gets most out of it. Will definitely come back again
Stayed 4 nights in Apr 2018

10/10 Excellent

kb , Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to relax
Really relaxing break here. The spa is great (make the most of their happy hour - 30% off). the restaurant is also excellent.
Stayed 2 nights in Apr 2018

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable holidays!
We absolutely loved!!! Amazing staff, spa, service in the restaurant and the pool area. Room really confortable and a huge balcony. Very good taste on the environment. I was very positive surprised! Breakfast and afternoon tea included was perfect and very tasty!
Response from Jeeva Host on 3 Apr 2018
Dear Mrs. Marcela, Warm greeting from Jeeva Klui Resort Thank you for your positive feedback, we are so happy if you are happy. We hope you can spend your next Holiday to our Resort again Have a nice day!