6/10 Okay
Janice
Travelled with family
3 Jun 2024
Liked: Staff & service
I have stayed here several times and really enjoyed my stay. This time was not as pleasant. The room was very musty smelling when we arrived. We had 3 of us in the room and we only had 2 sets of towels. Front desk supplied us more. The carpet was damp, I assume from all the flooding that happened earlier. The sheets were extremely worn, enough you could see through them and the other bed had stains on the sheets. When housekeeping came in on our second day we received 2 clean towels even though they took 4 towels out. The bath towels were small and the beds were not made up when they changed our towels, not sure if that has changed. We chose not to have housekeeping come our last 2 days.
We had an air freshener that help a little with the musty smell. I understand all the flooding may have played a part in this and hope things are still being completed. Thanks
Janice
Stayed 4 nights in May 2024