View from room

Reviews of Hotel Cascais Miragem

5 out of 5
Hotel Cascais Miragem
Avenida Marginal, 8554, Cascais

Reviews

9.6

Exceptional

Rating 10 - Excellent. 552 out of 650 reviews" "
Rating 8 - Good. 76 out of 650 reviews" "
Rating 6 - Okay. 11 out of 650 reviews" "
Rating 4 - Poor. 7 out of 650 reviews" "
Rating 2 - Terrible. 4 out of 650 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Fadi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have enjoyed our stay very much; great location Rooms are served twice clean and spacious Excellent facilities
Stayed 7 nights in Nov 2023
Response from José Branco General Manager on 29 Nov 2023
Dear Fadi,we are pleased to know that you have enjoyed your stay with us and that it met your expectations!We look forward to welcome you again the next time you will come to Cascais!Kind Regards

10/10 Excellent

Nigel

Stayed 2 nights in Oct 2023
Response from José Branco General Manager on 4 Nov 2023
Dear Nigel,we are pleased to know that you have enjoyed your stay with us!We look forward to welcome you again the next time you will visit Cascais!Kind Regards

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 7 nights in Aug 2023
Response from José Branco General Manager on 4 Nov 2023
Dear Oliver,we are pleased to know that you have enjoyed your stay with us and that it met your expectations!We hope to welcome you again in the future!Kind Regards

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. The spa is absolutely fabulous! The staff are extremely friendly and can not do enough to make your stay as memorable as they can. The food in the restaurant is excellent. Would highly recommend.
Stayed 2 nights in Oct 2023
Response from José Branco General Manager on 25 Oct 2023
Dear Heidi,we are pleased to know that you have enjoyed your stay with us and that it met your expectations!Thank you for mentioning the quality of our team as well as the Hotel itself. We look forward to welcome you again the next time you will come to Cascais!Kind Regards

8/10 Good

Davoud

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym was extremely difficult to find.
Stayed 3 nights in Sep 2023
Response from José Branco General Manager on 4 Nov 2023
Dear Davoud, We would like to thank you for sharing your experience with us and other travelers! Your feedback is very important and it will be taken into consideration. Looking forward to your next visit, we wish you all the best.Kind Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five star experience
Overall everything excellent. Only complaint was sun loungers not very comfortable and lined up very close together. Apart from that it was five star.
Stayed 1 night in Oct 2023
Response from José Branco General Manager on 25 Oct 2023
Dear Bruce,We would like to thank you for sharing your experience with us and other travelers!Your feedback is very important and it will be taken into consideration.Looking forward to your next visit.

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great hotel with amazing views. Staff were really friendly and the service at the breakfast buffet was great. Pool side staff could be quicker with orders. Gym is very well equipped although the staff can be quite pedantic, but understand it’s run by a separate company .
Stayed 4 nights in Sep 2023
Response from José Branco General Manager on 25 Oct 2023
Dear Bryan,Thank you for having the time to post this review regarding your recent stay with us. Thank you for mentioning the friendliness of our team as well as the quality of service and breakfast.It was a pleasure to have you here as our Guest and we look foward to seeing you again on your next visit to Cascais Kind Regards

10/10 Excellent

Robert

Stayed 2 nights in Sep 2023
Response from José Branco General Manager on 25 Oct 2023
Dear Robert,we are pleased to know that you have enjoyed your stay with us and that it met your expectations!We hope to welcome you again the next time you will visit Cascais!Kind Regards

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our 6 days at the Hotel Miragem. All staff were friendly and welcoming. Facilities were great. Can’t fault anyone or anything.
Stayed 6 nights in Sep 2023
Response from José Branco General Manager on 4 Oct 2023
Dear Aaron,Thank you for having the time to post this review regarding your recent stay with us. Thank you for mentioning the friendliness of our team. It was a pleasure to have you here as our Guest and we look foward to seeing you again on your next visit to Cascais Kind Regards

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property and beautiful view on the Portuguese Riviera! Highly recommend!
Stayed 2 nights in Sep 2023
Response from José Branco General Manager on 21 Sept 2023
Dear Laurie,Thank you for having this review regarding your recent stay with us. It was a pleasure to have you here as our Guest and we look foward to seeing you again on your next visit to Cascais. Kind Regards

10/10 Excellent

Lisa

Stayed 3 nights in Sep 2023
Response from José Branco General Manager on 21 Sept 2023
Dear Lisa,we are pleased to know that you have enjoyed your stay with us and that it met your expectations!We hope to welcome you again in the future.Kind Regards

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Beautifully furnished. Decor on each floor and particularly the foyer was very artistic and awe inspiring. View fom balcony along the coast was spectacular. Would highly recommend.
Stayed 10 nights in Sep 2023
Response from José Branco General Manager on 21 Sept 2023
Dear Robert,we are pleased to know that you have enjoyed your stay with us and that it met your expectations!Thank you for mentioning the quality of the Hotel itself. We look forward to welcome you again the next time you will come to Cascais!Kind Regards

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late summer break
Have to say the location is great one way to estoril beach and the other to cascais . Huge reception but I guess they need it for conferences. Breakfast had everything you would want cereal to eggs station and was well organised . Staff well trained courteous and efficient . Nice balcony on 6th floor near ineternal pool . Would recommend this place
Looking towards cascais marina
Looking towards estoril
Stayed 6 nights in Sep 2023
Response from José Branco General Manager on 13 Sept 2023
Dear Michael,Thank you for having the time to post such a lovely review regarding your recent stay with us. Thank you for mentioning the quality of our team as well as the Hotel itself.It was a pleasure to have you here as our Guest and we look foward to seeing you again on your next visit to Cascais Kind Regards

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from José Branco General Manager on 13 Sept 2023
Dear Mike,we are pleased to know that you have enjoyed your stay with us and that it met your expectations!We hope to welcome you again the next time you will visit Cascais!Kind Regards

10/10 Excellent

Phillip, Southbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved our stay at Hotel Miragem. This is a beautiful place and a true 5 star hotel. Indoor and outdoor pools are breathtaking as are the views from the rooms facing the front of the hotel. The breakfast buffet is quite extensive. It was included in our room rate which was important since the individual price was expensive. The bar menu was reasonable for a hotel of this kind. We did not eat in the main restaurant as it was very expensive. The hotel is about a half mile walk away from central city shops and restaurants. Uber was readily available and most local rides were under 5 euros.
Stayed 4 nights in Sep 2023
Response from José Branco General Manager on 13 Sept 2023
Dear Philip,we are pleased to know that you have enjoyed your stay with us and that it met your expectations!We look forward to welcome you again the next time you will come to Cascais!Kind Regards

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a wonderful facility
Stayed 9 nights in Aug 2023
Response from José Branco General Manager on 13 Sept 2023
Dear Eric,we are pleased to know that you have enjoyed your stay with us and that it met your expectations!We look forward to welcome you again the next time you will come to Cascais!Kind Regards

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look Between The Lines
Excellent hotel, spacious and clean facilities, friendly staff and very good food. Shame about the location next to the main road and railway line.
Stayed 4 nights in Sep 2023
Response from José Branco General Manager on 13 Sept 2023
Dear Robert, I would like to thank you for sharing your experience with us and other travelers! We are pleased to know that you enjoyed your stay in Hotel Cascais Miragem. Your feedback is very important and it will be taken into consideration. Looking forward to your next visit, we wish you all the best, Kind Regards,

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blessed to see the Pope in route!!
The staff, the staff, the staff.....we enjoyed the hotel immensely! The amenities are top notch and everyone was so kind. It was important to them that we be happy with our stay and it showed throughout our visit! The Turkish Baths are incredible, the outdoor pool is amazing and morning breakfast is the best we have had. Our room placement would not have been our top choice and it seemed that they could have been more central of a room, but we loved our stay!! Icing on the cake...the Pope was visiting Cascais and passed directly in front of the hotel, to and from one of his events!
Stayed 4 nights in Aug 2023
Response from José Branco General Manager on 25 Aug 2023
Dear Suzanne,Thank you for having the time to post such a lovely and detailed review regarding your recent stay with us. We are pleased about your words about not only the staff but from the Hotel itself.It was a pleasure to have you here as our Guest and we look foward to seeing you again on your next visit to Cascais Kind Regards

4/10 Poor

Tom

Stayed 2 nights in Aug 2023
Response from José Branco General Manager on 25 Aug 2023
Dear Tom,we would like to thank you for the review about your stay with us.Your feedback is very important to help us improve.Hope to welcome you in the future, we wish you all the best. Kind Regards,

10/10 Excellent

Chienchung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2023
Response from José Branco General Manager on 23 Aug 2023
Dear Chienchung,we are pleased to know that you have enjoyed your stay with us and that it met your expectations!We look forward to welcome you again the next time you will come to Cascais!Kind Regards

10/10 Excellent

Oday

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really nice hotel and very good service .
Stayed 6 nights in Jul 2023
Response from José Branco General Manager on 13 Aug 2023
Dear Oday,Thank you for mentioning the quality of our team as well as the Hotel itself.We look forward to welcome you again the next time you will come to Cascais!Kind Regards

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place, staff the best
Stayed 4 nights in Jul 2023
Response from José Branco General Manager on 13 Aug 2023
Dear Juan,we are pleased to know that you have enjoyed your stay with us !Thank you for mentioning the quality of our team as well as the Hotel itself. We look forward to welcome you again the next time you will come to Cascais!Kind Regards

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The words luxurious comfort come to mind. We did the beach, pool and spa in one day. No charge to use their saunas and soaking pools in the spa. The breakfast buffet was unparalleled. Our family truly enjoyed our stay and are already day dreaming of a return trip.
Stayed 3 nights in Jul 2023
Response from José Branco General Manager on 13 Aug 2023
Dear MIchelle,Thank you for having the time to post such a lovely review regarding your recent stay with us. Thank you for mentioning the quality of our pool and breakfast. It was a pleasure to have you here as our Guest and we look foward to seeing you again on your next visit to Cascais Kind Regards

10/10 Excellent

Leroy Nathaniel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at the hotel, the staff and service was excellent. I would definitely go back and strongly recommend it.
Stayed 7 nights in Jul 2023
Response from José Branco General Manager on 15 Jul 2023
Dear Leroy,Thank you for sharing this review about your stay with us and mentioning the qualities of the Hotel and staff.We hope to welcome you again on your next visit to Cascais Kind Regards

10/10 Excellent

shadrack

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent
Stayed 3 nights in Jul 2023
Response from José Branco General Manager on 15 Jul 2023
Dear Shadrack,we are pleased to know that you have enjoyed your stay with us and that it met your expectations!We look forward to welcome you again the next time you will come to Cascais!Kind Regards

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a fabulous location. Service was the best we experienced in Portugal
Stayed 1 night in Jun 2023
Response from José Branco General Manager on 15 Jul 2023
Dear Brian,Thank you for having the time to post this review regarding your recent stay with us. Thank you for mentioning the quality of the service as well as the Hotel itself. It was a pleasure to have you here as our Guest and we look foward to seeing you again on your next visit to Cascais Kind Regards

10/10 Excellent

Jenna Fayth

Stayed 4 nights in Jun 2023
Response from José Branco General Manager on 23 Aug 2023
Dear Jenna,we are pleased to know that you have enjoyed your stay with us and that it met your expectations!We look forward to welcome you again the next time you will come to Cascais!Kind Regards

10/10 Excellent

Kennesy

Liked: Property conditions & facilities
Stunning property. Five star service. Will go again.
Response from José Branco General Manager on 15 Jul 2023
Dear Kennesy,we are pleased to know that you have enjoyed your stay with us and that it met your expectations!We look forward to welcome you again the next time you will come to Cascais!Kind Regards

10/10 Excellent

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and so helpful!
Stayed 3 nights in Jun 2023
Response from José Branco General Manager on 15 Jul 2023
Dear Karen,Thank you for giving the feedback about your stay with us! It was a pleasure to have you here as our Guest and we look foward to seeing you again on your next visit to Cascais Kind Regards

10/10 Excellent

JANET

Stayed 4 nights in Jun 2023

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just a lovely hotel. Super outside pool area and inside pool and salt bath. Fabulous breakfast. Lovely staff.
Stayed 7 nights in Jun 2023
Response from José Branco General Manager on 15 Jul 2023
Dear Louise,we are pleased to know that you have enjoyed your stay with us and that it met your expectations!Thank you for mentioning the quality of our team as well as the Hotel itself. We look forward to welcome you again the next time you will come to Cascais!Kind Regards

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in Cascais
This was a great hotel to stay at, great service, good food, nice rooms, fantastic facilities. That said we asked to change our room as the bathroom only had a shower over the bath which is never ideal. Made to order omelette in the morning was good as it was better than most of the other not food. Best part of the continental side of breakfast was the freshly cut pieces of various types of fruit which was always fantastic. Only gripe about the hotel was the price of drinks at the bar. ☹️
Stayed 7 nights in May 2023
Response from José Branco General Manager on 15 Jul 2023
Dear Ronnie, I would like to thank you for sharing your experience with us and other travelers! Your feedback is very important and it will be taken into consideration. Looking forward to your next visit, we wish you all the best, Kind Regards

10/10 Excellent

walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay
Stayed 3 nights in Apr 2023

10/10 Excellent

Laura, Houston

Stayed 4 nights in Apr 2023

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great oceanfrom Hotel
It was a beautiful hotel. The pools were fantastic. Any request was handled quickly and efficiently.. Just be aware it is a distance from Lisbon so you'll need transportation to go into the city. I would absolutely stay there again
Stayed 3 nights in Apr 2023

8/10 Good

r n

Stayed 3 nights in Apr 2023

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean
Stayed 2 nights in Mar 2023

10/10 Excellent

mantian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Apr 2023

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Yanqiao, Johns Creek

Liked: Cleanliness, staff & service
Great hotel room and balcony
Stayed 1 night in Mar 2023

10/10 Excellent

Vasile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Fawzia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Birthday Treat
Stayed 3 nights in Feb 2023

10/10 Excellent

Sophia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and facilities

10/10 Excellent

olivera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

10/10 Excellent

Adnan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolutely beautiful hotel! I can’t say enough, as soon as we entered the lobby we were stunned at how big it was! The staff was the friendliest I’ve ever encountered in any hotel, and the breakfast service every morning was top notch. The best experience for us was the first night when we had dinner in the hotel restaurant. The service from the waiters there and their friendliness made our jaws drop! If there is one thing that needs improvement, I’d say would be the bathroom fixtures. The faucets were kind of hard to turn on and my hands started hurting after a while. Besides that, everything was perfect including our room and the views!
Stayed 4 nights in Nov 2022

10/10 Excellent

Brandy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my staff. Rooms are very clean, staff is great and there are plenty of shops and restaurants within walking distance. Highly recommend!
Stayed 5 nights in Nov 2022

10/10 Excellent

Vitaliy, Sherman oaks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was a top notch We will be back Miragem
Stayed 1 night in Oct 2022
Response from José Branco- General Manager on 3 Nov 2022
Dear Vitaliy, Thank you for your preference in Hotel Cascais Miragem and for sharing your feedback with us which is extremely valuable.Looking forward for your next visit, we wish you all the best. Kind Regargs

10/10 Excellent

Shayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy to get into town from. Stunning views.
Stayed 5 nights in Oct 2022
Response from José Branco- General Manager on 3 Nov 2022
Dear Shayne, I would like to thank you for choosing Hotel Cascais Miragem for your stay and for providing us such a kind review. Looking forward for your next visit, we wish you all the best. Kind Regargs,

10/10 Excellent

Bill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, great breakfasts, stunning location & brilliant staff
Stayed 7 nights in Oct 2022
Response from José Branco- General Manager on 3 Nov 2022
Dear Bill, Thank you so much for your kind and pleasant words regarding our hotel! It was a great pleasure to have you as our guest! We are proud to see the professionalism and kindness of our staff recognized as well as our breakfast service and our prime location. Looking forward for your next visit, we wish you all the best. Kind Regargs,

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real 5 star !
The standard of facilities is what would expect from a hotel in this class. However the service at this hotel is truly outstanding - from the waiters at breakfast and dinner, the pool attendant, reception, spa staff and the cleaners, all delivered with a smile and good humour.
Stayed 4 nights in Oct 2022
Response from Marta Coutinho: Hotel Manager Assistant on 22 Oct 2022
Dear Louise,Thank you very much for your preference in Hotel Cascais Miragem and for sharing such a nice review. We are very happy for reading your kind words, namely regarding our staff that works each day focused on customer satisfaction.We look forward to welcoming you, again. Kind regards