The staff was top notch, pleasant and helpful. The location was a walk away from everything I wanted to do, and a pleasant walk to Soldier Field. The subway/train just around the corner. I would highly recommend this hotel and will stay there again.
First time to Chicago Hilton has a gem here. The architec ceiling and ballrooms are must see. Room were nice. Bathrooms a little small but very clean. Hotel staff , concierge and security very helpful. Easy walking distance to restaurants pubs and jazz bars. I would return again but prob not when it is 8 degrees and snowing Oh taxis fares were reasonable got to eat the deep pan pizza !!!!
We had to call for help a couple of times( internet service, we wanted another robe) and every time, the speed with which they accommodated us was outstanding. And the staff at the front desk helped store our packages(shopping) very cheerfully.
Arriving check-in is very fast.Free WIFI,free water in the hallway,free coffee w/a lounge/coffee bar under the lobby,microwave,fridge and sink in my room!WOW!Restaurant attached to hotel is fantastic!Delicious shepherd's pie!Rooms are cozy,private and comfortable.View from other buildings is nice making you feel right in the heart of the city.
Nice hotel. Took train in. Stop was within two blocks and hotel is next to Chicago Theater where we went to a concert. Very nice hotel. Staff super. Only issue was got into an up and down loop on the elevator. Have to put room key in to select floor. This becomes a problem with a full elevator of people going to various floors. Otherwise great stay.