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Reviews of City Express Plus by Marriott Leon Centro de Convenciones

3 out of 5
City Express Plus by Marriott Leon Centro de Convenciones
Blvd. Adolfo Lopez Mateos 2003, Colonia Bugambilias, León, GTO

Reviews

8.6

Excellent

Rating 10 - Excellent. 357 out of 625 reviews" "
Rating 8 - Good. 163 out of 625 reviews" "
Rating 6 - Okay. 59 out of 625 reviews" "
Rating 4 - Poor. 16 out of 625 reviews" "
Rating 2 - Terrible. 30 out of 625 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Antón

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
No tienen un desayuno normal como en cualquier otro city express. Este es muy pobre, además si quieres algo más te lo cobran a parte lo que hace que no agendan bien el bufet. Además no tenían agua caliente.
Stayed 3 nights in May 2024

10/10 Excellent

Claudia E.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Marco Antonio

Stayed 2 nights in Apr 2024

8/10 Good

Michael, El Paso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 1 night in Feb 2024

6/10 Okay

Raul Z.

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Ambience is nice however breakfast is very limited. On last night we had one guest given access to our room. Luckily we had the door latch and he could not enter. I informed reception but not sure what they will do.
Stayed 2 nights in Jan 2024

10/10 Excellent

Marco

Stayed 2 nights in Jan 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had good view of the feria
Stayed 1 night in Jan 2024

6/10 Okay

Tzitzi

Liked: Cleanliness, staff & service, property conditions & facilities
Las fotos son un poco engañosas especialmente con respecto al desayuno la verdad es que es bastante basico y aunque las fotos paraece que tiene comida caliente no es asi. Pero en general bien, esta cerca de del centro expositor y estadio.
Stayed 1 night in Jan 2024

10/10 Excellent

CARLOS A

Stayed 1 night in Jan 2024
Response from Gerencia on 25 Jan 2024
Buen día Carlos, muchas gracias por tu visita y por calificarnos, que tengas un buen día.

8/10 Good

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Gerencia on 25 Jan 2024
Buen día Gonzalo, muchas gracias por visitarnos, nos dio mucho gusto poder atenderte, te enviamos un gran saludo, vuelve pronto.

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Gerencia on 25 Jan 2024
Buen día Victor,, gracias por calificarnos, te esperamos nuevamente en tu siguiente visita, que tengas un gran día.

10/10 Excellent

Antonio

Liked: Cleanliness
Stayed 4 nights in Nov 2023

8/10 Good

Miguel

Travelled with partner
Clean and close to many shops/restaurants
Stayed 2 nights in Nov 2023
Response from : ) on 21 Nov 2023
Dear Mr. Ramirez, on behalf of the entire team at the Hotel City Express Plus By Marriot León convention center, we appreciate your comments and trust. We hope to have you back soon.

10/10 Excellent

Ruben

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Gerente General on 18 Nov 2023
On behalf of the entire hotel team, I want to thank you for sharing your stay.

6/10 Okay

KARLO

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Gerente General on 18 Nov 2023
On behalf of the entire hotel team, I want to thank you for sharing your stay.

10/10 Excellent

HERMOGENES

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel nuevo buena ubicación
Stayed 2 nights in Oct 2023
Response from : ) on 21 Nov 2023
Estimado Sr. Alvarado, en nombre de todo el equipo del centro de convenciones Hotel City Express Plus By Marriot León, agradecemos sus comentarios y confianza. Esperamos tenerte de regreso pronto.

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from : ) on 21 Nov 2023
Dear Miss Alexandria Gomez, on behalf of the entire team at the Hotel City Express Plus By Marriot León convention center, we appreciate your comments and trust. We hope to have you back soon.

10/10 Excellent

alejandro

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Está bien solo deben cuidar la limpieza de sus sábanas y mejorar el restaurante del hotel
Stayed 3 nights in Oct 2023
Response from : ) on 21 Nov 2023
Estimado Señorita Bulos, en nombre de todo el equipo del centro de convenciones Hotel City Express Plus By Marriot León, agradecemos sus comentarios y confianza. Esperamos tenerte de regreso pronto.

10/10 Excellent

Susi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from SUSI on 19 Sept 2023
Buen día señorita Susi. Es un placer proporcionar nuestros servicos. Agradecemos su preferencia.Saludos

8/10 Good

EDUARDO

Stayed 4 nights in Jul 2023

2/10 Terrible

Javier

Stayed 1 night in Jul 2023

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff
Stayed 2 nights in Jul 2023

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

8/10 Good

Adriana

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 5 nights in Jun 2023

8/10 Good

Imelda

Liked: Cleanliness
The Coffee was broken and the bathroom was not clean
Stayed 3 nights in Jun 2023

10/10 Excellent

FELIX G

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

SERVIACERO, LEON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in May 2023

6/10 Okay

perla

Stayed 4 nights in May 2023

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
This property could be 3 starts in USA
Stayed 3 nights in Mar 2023

10/10 Excellent

martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exelent
Stayed 2 nights in Feb 2023
Response from City Plus León Centro de Convenciones on 27 Feb 2023
Agradecemos sus comentarios sr. Hernández! Nos es muy grato saber que su estancia fue lo que esperaba. Deseamos tenerlo de regreso muy pronto.

10/10 Excellent

Stephanie Erina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 2 nights in Feb 2023
Response from City Plus León Centro de Convenciones on 15 Feb 2023
Agradecemos sus comentarios srita. González, nos es muy grato saber que su estancia fue lo que esperaba. Deseamos tenerla de regreso muy pronto.

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok , then only thing didn’t like is waiting More than 1 hour for a check in When the room is supposed to start at 3 pm
Stayed 3 nights in Feb 2023
Response from City Plus León Centro de Convenciones on 13 Feb 2023
Agradecemos sus comentarios sr. Ramírez, lamentamos el inconveniente tenido a su check in, estamos trabajando en ello para la mejora de nuestro servicio.

8/10 Good

Jose, Degollado

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, as to expect from a City express. The only downside was the breakfast. It was a bit lacking, as they didn’t have much to chose from other than coffee, yogurt and bread.
Stayed 1 night in Jan 2023
Response from City Plus León Centro de Convenciones on 31 Jan 2023
Agradecemos sus comentarios sr. Martínez! Nos ayudan a seguir mejorando nuestro servicio.

6/10 Okay

Silvia

Stayed 1 night in Jan 2023

10/10 Excellent

Maria, Chicago Heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family had a wonderful experience!
Response from City Plus León Centro de Convenciones on 13 Jan 2023
Buenos días srita. Barbosa!Agradecemos sus comentarios y nos complace saber que su estancia fue lo que esperaba.Esperamos tenerla de regreso muy pronto.

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All OK
Response from City Plus León Centro de Convenciones on 29 Dec 2022
Nos alegra que su estancia haya sido maravillosa sr. Gutiérrez, esperamos que nos dé la oportunidad de tenerlo de regreso muy pronto.

6/10 Okay

Lupita

Travelled with partner
Liked: Staff & service, property conditions & facilities
It was ok for one night but it wasn’t not fridge or coffe machine in the room and it was smelly and not very clean.
Response from City Plus Léon Centro de Convenciones on 29 Dec 2022
Agradeceos sus comentarios srita. Gómez! Los tomaremos en cuenta para mejorar nuestro servicio esperando tenerla de regreso.

8/10 Good

Ana, San Diego

Stayed 2 nights in Nov 2022

10/10 Excellent

Alejandra

Stayed 1 night in Sep 2022

10/10 Excellent

Leopoldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022
Response from City Plus León Centro de Convenciones on 30 Aug 2022
Buenas tardes sr. Leopoldo! Nos alegra saber que su estancia fue placentera. Esperamos tenerlo de regreso muy pronto.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Gerente General on 25 Jul 2022
William: Muchas gracias por tu preferencia y por tu evaluacion deseo que el regreso a casa haya sido con bienestar. Vuelve pronto Eduardo Martinez Gerente General

10/10 Excellent

Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 5 nights in May 2022
Response from Gerente General on 12 May 2022
Estimado Orlando: Gracias por su preferencia y evaluacion, deseo haya tenido un gran regreso y éxito en su viaje, Que siga en gran estado de salud. Vuelva Pronto!! Eduardo Martinez Gerente General

10/10 Excellent

carlos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 1 night in Mar 2022
Response from Carlos on 2 Apr 2022
Te esperamos de nuevo Carlos, buen día

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very pleasant and very clean the hotel. Would stay again there soon
Stayed 1 night in Dec 2021
Response from Guest Service Manager on 5 Jan 2022
Dear Nancy, Thank you very much for your comments. We are pleased that you enjoyed your stay, hope see you soon.

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, clean, nice quit and excellent breakfast
Stayed 1 night in Dec 2021
Response from Georgina Cuadros, Gerente General on 9 Dec 2021
Gracias por tu evaluación Manuel! Que grato saber que hayas disfrutado tanto tu estancia con nosotros. Fue un placer contar con tu visita y esperamos poderte recibir de nueva cuenta muy pronto. Recibe un cálido saludo.

10/10 Excellent

Paola

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien.
Stayed 2 nights in Oct 2021
Response from Gerente General on 27 Oct 2021
Gracias por su evaluación Srta Paola. Le enviamos un cálido saludo.

10/10 Excellent

Yuris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comodidad y amabilidad en todos sus personal.
Stayed 9 nights in Sep 2021
Response from Gerente General on 27 Oct 2021
Gracias por su evaluacion!

8/10 Good

Ramiro

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
great location, terrible breakfast
Great hotel for buisiness travelers Breakfast is terrible they should improve it
Stayed 3 nights in Aug 2021
Response from Georgina Cuadros, Gerente General on 2 Sept 2021
Gracias por evaluarnos Sr. Ramiro, tenga por seguro que estaremos trabajando en mejorar nuestro desayuno, gracias por el comentario. Le enviamos un cálido saludo.

10/10 Excellent

Marisela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
Amazing. I'd stay again.
Stayed 1 night in Aug 2021
Response from General Manager on 29 Aug 2021
Gracias por su evaluación. Un placer tenerle con nosotros, le estaremos esperando de regreso con gusto. reciba un cálido saludo.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect! Hotel was in front of the state fair.
Stayed 1 night in Jul 2021
Response from Gerente General on 19 Jul 2021
Gracias por su evaluación. Nos es grato saber que su estancia fue agradable y le haya gustado nuestra ubicación. Un cálido saludo.