Thank you for your outstanding review! We are thrilled to hear that you had a fantastic experience during your stay at our resort. We appreciate your perfect rating of 5 out of 5.It's wonderful to know that you thoroughly enjoyed your time with us. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're delighted that we were able to exceed your expectations.Your positive feedback means a lot to us, and we will continue to strive for excellence in all aspects of our resort. If there is anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know.Thank you again for your kind words, and we look forward to welcoming you back to our resort for another outstanding experience.

Thank you for your wonderful review! We are thrilled to hear that you had a fantastic experience during your stay at our resort. We appreciate your kind words about our friendly staff and good service.It's great to know that you enjoyed the breathtaking view of the mountains and lake from your room. We strive to provide our guests with memorable experiences and stunning vistas, and we're delighted that we could exceed your expectations in this regard.Your positive feedback means a lot to us, and we will continue to provide exceptional service and maintain our high standards. If there is anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know.Thank you again for your kind words, and we look forward to welcoming you back to our resort in the near future.

Thank you for taking the time to leave a review. We appreciate your feedback and value your opinion. We apologize if your experience did not meet your expectations.We would like to understand more about your concerns and address them accordingly. Could you please provide us with more details about your experience? This will help us identify any areas for improvement and ensure that we provide the best possible service to our customers.We strive to provide excellent customer service and we are committed to resolving any issues that may arise. Your feedback is important to us, and we would like the opportunity to make things right.Please feel free to reach out to our customer support team at [contact information] or reply to this message with more information. We are here to assist you and ensure your satisfaction.Thank you once again for bringing this to our attention. We look forward to hearing from you and working towards a resolution.

Thank you for your wonderful review! We are thrilled to hear that you choose to stay at our resort whenever you visit Tahoe. We appreciate your loyalty and are delighted that you enjoy the amenities and facilities we offer.It's great to know that you appreciate our indoor pool and find it clean and well-maintained. We take pride in providing a comfortable and enjoyable environment for our guests. We're also glad to hear that the kids enjoyed the arcade and that you had a great experience at our casino.Your positive feedback means a lot to us, and we will continue to strive to exceed your expectations during each visit. If there is anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know.Thank you again for your kind words, and we look forward to welcoming you back to our resort on your next trip to Tahoe.

Thank you for taking the time to leave a review. We appreciate your kind words and are delighted to hear that you found our hotel to be clean. Maintaining a clean and comfortable environment for our guests is one of our top priorities, and we're glad that it met your expectations.We strive to provide exceptional service and a pleasant stay for all our guests. If there is anything else we can do to enhance your experience or if you have any suggestions for improvement, please feel free to let us know.We value your feedback and hope to have the opportunity to welcome you back in the future.

Thank you for your positive feedback regarding our pool! We're delighted to hear that you enjoyed your time there. Our team takes great pride in providing a relaxing and enjoyable experience for our guests. We hope you had a refreshing and enjoyable swim. If there's anything else we can do to enhance your stay, please let us know. We look forward to welcoming you back to our hotel in the future.

Thank you for taking the time to share your feedback with us. We sincerely apologize for the incidents you experienced during your stay at our hotel. We understand that having staff enter your room before check-out time and encountering someone attempting to enter your room in the early hours of the morning can be distressing.Please be assured that we take these matters very seriously, and we are committed to providing a safe and comfortable environment for all our guests. We have shared your concerns with our management team, and they will be conducting a thorough investigation to identify the individuals involved and take appropriate action.We apologize for any inconvenience or discomfort caused during your stay. We value your feedback and will use it to improve our services and ensure that incidents like these do not occur in the future.

Thank you for taking time to complete this survey, I hope you had a great time during your stay and we look forward to seeing you again here in Bally's Lake Tahoe.

Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that you had a positive experience during your stay, rating us 4 out of 5.We're delighted that you enjoyed your time at our resort. Your satisfaction is important to us, and we're glad that we were able to meet your expectations.We value your feedback and would love to know how we can make your next stay even better. If there are any specific areas where you feel we can improve, please feel free to share your suggestions with us.Thank you again for your review, and we hope to have the opportunity to welcome you back to our resort in the future.

Thank you for taking time to complete this survey, we hope you had a great time during your stay and we look forward to seeing you again!

Thank you for taking the time to share your feedback. We are sorry to hear that your experience with our product/service did not meet your expectations. We take customer satisfaction very seriously, and we would like to address your concerns and make things right.Could you please provide us with more details about the issues you encountered? We would like to understand the specific problems you faced so that we can investigate and find a suitable solution. Your feedback is valuable to us, and we are committed to improving our product/service based on customer input.Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding.

Thank you for sharing your experience with us. We apologize for the inconvenience you faced during your visit. We understand that the closure of facilities and the quality of the food at the cafe did not meet your expectations, and we sincerely apologize for that.We take your feedback seriously and will investigate the issues you mentioned. Our goal is to provide a positive and enjoyable experience for all our customers, and we regret that we fell short in this instance.We appreciate your feedback as it helps us identify areas for improvement. We will take your comments into consideration and work towards addressing the issues you raised to ensure a better experience for our future customers.

Thank you for your kind words and positive feedback! We are delighted to hear that you had a lovely experience at our place. It is always our goal to provide a pleasant and enjoyable environment for our customers, and we are thrilled that we were able to meet your expectations.Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience. We will continue to strive for excellence and provide exceptional service to all our valued customers.We look forward to welcoming you back to our place in the future.

James we are so happy that you enjoyed our views and had a great stay with us. We hope to see you again soon.

Thank you for your feedback! We're glad to hear that you enjoyed our indoor pool. We strive to provide our guests with enjoyable amenities, and we're pleased that the pool met your expectations. If there's anything else we can do to make your stay even better, please let us know. We appreciate your patronage and hope to welcome you back in the future.

We appreciate the feedback!

Hi Marc,We apologize for the inconvenient experiences. We appreciate the feedback. Thanks.

Thank you for your rating! We appreciate your feedback and are glad to hear that you had a positive experience overall. If there's anything we can do to improve and earn that extra star for your next visit, please let us know. We value your patronage and hope to have the opportunity to welcome you back in the future.

Thank you for your positive rating! We are thrilled to hear that you had a great experience with us. Providing excellent service and creating memorable stays for our guests is our top priority, and we are delighted that we met and exceeded your expectations.We appreciate your patronage and hope to have the pleasure of serving you again in the future. If there is anything else we can do to enhance your experience or if you have any further feedback, please let us know. Thank you again for your feedback and for choosing us as your preferred destination.

THANKS!

Hi Dylan,We apologize for your unfortunate experience with us. We look forward to earning your business again in the future. Kind Regards,

Thank you for your feedback and positive rating! We are delighted to hear that you had a nice weekend getaway with us. Providing a relaxing and enjoyable experience for our guests is our top priority, and we are thrilled that we met your expectations.We appreciate your patronage and hope to have the pleasure of serving you again in the future. If there is anything else we can do to enhance your experience or if you have any further feedback, please let us know. Thank you again for choosing us as your preferred destination.

Thank you for your positive rating and feedback. We appreciate your review and are glad to hear that you had a good experience overall. We understand the importance of providing a clean and comfortable environment for our guests, and we apologize for any inconvenience caused by heavy smoke.We will take your feedback into consideration and explore options to improve our air filtration system to better address smoke-related concerns. Your feedback is valuable to us, and we appreciate you bringing this to our attention.

Thank you for your positive rating and feedback. We appreciate your review and are glad to hear that you found our location convenient for accessing the Heavenly Gondola and village area. We strive to provide a convenient and accessible location for our guests, and we are pleased that we met your expectations in this regard.

Thank you for your feedback. We apologize for any inconvenience you experienced regarding the hotel pick-up and drop-off service. We understand that efficient transportation options are important for our guests, and we regret that you were not made aware of this service during your stay.We will review our communication processes to ensure that all guests are informed about the available transportation options, including pick-up and drop-off services, to avoid any confusion or inconvenience in the future.We appreciate your feedback, as it helps us identify areas for improvement and make the necessary changes to enhance the overall guest experience. We apologize for any inconvenience caused and hope that you will consider giving us another chance to provide you with a much-improved experience in the future.

Thank you for your positive rating and feedback. We are thrilled to hear that you had a great experience with us. Providing excellent service and creating memorable stays for our guests is our top priority, and we are delighted that we met and exceeded your expectations.

Thank you for your positive rating and feedback. We are delighted to hear that you found our location convenient with walking access to many venues and restaurants. Providing a convenient and accessible location for our guests is important to us, and we are pleased that we met your expectations in this regard.

Thank you for your positive rating and feedback. We are delighted to hear that you had a great stay with us. Providing a memorable and enjoyable experience for our guests is our top priority, and we are thrilled that we met your expectations.

Thank you for your feedback and positive rating! We are glad to hear that you found your room to be very clean. We apologize for any inconvenience regarding the lack of daily servicing of your room. We understand that this may not meet everyone's expectations, but we appreciate your understanding and cooperation in requesting any additional towels or trash pick-up.We are pleased to hear that our housekeeping team was quick to respond and deliver when you made a request. We will continue to work on improving our services to ensure a seamless and comfortable stay for our guests.We appreciate your feedback regarding the lack of on-site restaurants. While we may not have a wide variety of dining options on the property, we are glad that you found it easy to walk to other eateries nearby. We will take note of your feedback and consider ways to enhance the dining experience for our guests.Thank you for considering staying with us again in the future. We value your patronage and look forward to serving you again.

Please allow us to apologize for the inconveniences you experienced, as what you described certainly is not indicative of the level of service we strive to provide for our guests. Please be assured this will be reviewed with our team.

I apologize for the inconvenience you experienced with the lack of hot water for three days during your stay. This is certainly not the level of service we strive to provide, and I understand how frustrating and inconvenient this must have been for you.I assure you that we take this matter seriously, and I will personally look into the issue to ensure that it is resolved promptly. Our maintenance team will investigate the cause of the hot water outage and take the necessary steps to prevent such occurrences in the future.

Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the lack of hot water and the absence of room cleaning during your stay. We understand the importance of these basic amenities and services, and we regret that we did not meet your expectations in this regard.We will investigate the issue with the hot water to ensure that it is resolved promptly. Providing hot water is essential, and we apologize for any discomfort caused by its absence.We apologize for the lack of room cleaning during your stay. Providing a clean and well-maintained environment is a top priority for us, and we regret that we fell short in this regard. We will address this matter with our housekeeping team to ensure that our rooms are thoroughly cleaned and maintained to the highest standards.We appreciate your feedback, as it helps us identify areas for improvement and make the necessary changes to enhance the overall guest experience. We apologize for any inconvenience caused and hope that you will consider giving us another chance to provide you with a much-improved experience in the future.

Thank you for your positive rating! We are delighted to hear that you had a great experience during your stay. We appreciate your feedback and are glad that we met your expectations. If there is anything else we can do to enhance your experience or if you have any further feedback, please let us know. We value your patronage and hope to have the opportunity to serve you again in the future. Thank you again for your feedback.

Thank you for your positive rating! We are delighted to hear that you had a great experience during your stay. We appreciate your feedback and are glad that we met your expectations. If there is anything else we can do to enhance your experience or if you have any further feedback, please let us know. We value your patronage and hope to have the opportunity to serve you again in the future. Thank you again for your feedback.

Thank you for sharing your feedback with us. We appreciate your review and are glad to hear that you enjoyed our indoor pool. We understand the importance of safety and visibility in the pool area, and we apologize for any inconvenience caused by the lack of lighting.We will review the lighting in the pool area to ensure that it provides adequate visibility for swimmers and enhances the overall safety of the pool. Your feedback is valuable to us, and we appreciate you bringing this to our attention.We appreciate your feedback, as it helps us identify areas for improvement and make the necessary changes to enhance the overall guest experience. We apologize for any inconvenience caused and hope that you will consider giving us another chance to provide you with a much-improved experience in the future.

Thank you for sharing your feedback with us. We appreciate your review and apologize for the inconveniences you experienced during your stay. We take your feedback seriously and will address each concern you mentioned.We are glad to hear that our location was convenient for your visit to the Tahoe Blue Event Center. We understand the importance of proximity, especially in bad weather conditions.We apologize for any dissatisfaction caused by the resort fees. We understand that these fees may not align with the amenities you utilized during your stay. We will review our fee structure to ensure that it accurately reflects the services and facilities available to our guests.We apologize for the lack of a microwave in your room. We understand that this amenity can be important for our guests, and we regret that we did not provide it. We will review our room amenities to ensure that they meet the needs and expectations of our guests.We apologize for the cleanliness issues you encountered in your room. Providing a clean and well-maintained environment is a top priority for us, and we regret that we fell short in this regard. We will address this matter with our housekeeping team to ensure that our rooms are thoroughly cleaned and maintained to the highest standards.We apologize for any confusion or discrepancies with the parking fees. We will review our processes to ensure that our guests are charged accurately and that any discounts or promotions are applied correctly.We appreciate your feedback regarding the room amenities and ventilation. We will take your comments into consideration as we continue to improve and enhance our guest experience.

Thank you for your rating. We appreciate your feedback and will continue to work on improving our services. If there is anything specific you would like to share or if there is anything else we can do to enhance your experience, please let us know. We value your patronage and hope to have the opportunity to serve you better in the future. Thank you again for your feedback.

Thank you for sharing your feedback with us. We apologize for the negative experience you had during your stay at our hotel. We take your feedback seriously and will address each concern you mentioned.We sincerely apologize for the cleanliness issues you encountered in your room. Providing a clean and comfortable environment is a top priority for us, and we regret that we did not meet your expectations in this regard. We will address this matter with our housekeeping team to ensure that our rooms are thoroughly cleaned and maintained to the highest standards.We apologize for the lack of a microwave in your room. We understand that this amenity can be convenient for our guests, and we regret that we did not provide it during your stay. We will review our room amenities to ensure that they meet the needs and expectations of our guests.We apologize for the cleanliness issues in the bathroom. We understand the importance of a clean and well-maintained bathroom, and we regret that we fell short in this regard. We will address this matter with our housekeeping team to ensure that our bathrooms are thoroughly cleaned and maintained to the highest standards.We appreciate your feedback, as it helps us identify areas for improvement and make the necessary changes to enhance the overall guest experience. We apologize for any inconvenience caused and hope that you will consider giving us another chance to provide you with a much-improved experience in the future.

Thank you for sharing your feedback with us. We appreciate your review and are glad to hear that you enjoyed our pool and hot tub area. We understand that it may have been crowded, but we are pleased that you found it to be an overall enjoyable experience.We strive to provide a relaxing and enjoyable environment for our guests, and we are glad that our pool and hot tub area met your expectations. Your feedback is valuable to us as we continue to improve and enhance our facilities.Thank you for choosing to stay with us, and we appreciate your support. If there is anything else we can do to enhance your stay or if you have any further feedback, please do not hesitate to reach out to our customer service team.We value your patronage and look forward to serving you again in the future.

Thanks for your feedback. We look forward to having you back. Regards,

Thank you for the revies, our apologies regarding the smell of smoke in the assigned guest rooms. We are pleased that you had a nice view and positive interaction with our front desk. Again thank you.

Hi Michelle,We apologize for your unfortunate experience with our staff. We appreciate the feedback and look forward to earning your business again in the future. Kind Regards,

Thank you for sharing your feedback with us. We appreciate your review and apologize for the inconvenience you experienced with the hot water in the shower and the heater in room 503. We take your feedback seriously and will address these issues promptly.We apologize for the lack of hot water in the shower. Providing hot water is a basic expectation, and we regret that we fell short in this regard. We will investigate this matter with our maintenance team to ensure that such issues are promptly resolved and do not occur in the future.We also apologize for the difficulty you encountered in getting the heater to work at night. We understand the importance of a comfortable and cozy room, especially during colder nights, and we regret that we did not meet your expectations. We will address this matter with our maintenance team to ensure that our heating systems are functioning properly and provide the desired level of comfort for our guests.We appreciate your feedback, as it helps us identify areas for improvement and make the necessary changes to enhance the overall guest experience. We apologize for any inconvenience caused and hope that you will consider giving us another chance to provide you with a much-improved experience in the future.

Thank you for sharing your feedback with us. We appreciate your review and apologize for the negative experience you had during your stay at our hotel. We take your feedback seriously and will address each concern you mentioned.We apologize for any inconvenience caused by employees being difficult to find. We understand the importance of accessible and attentive staff, and we will address this matter with our team to ensure that they are readily available to assist our guests.We apologize for the condition of the general bathroom areas. We strive to maintain cleanliness throughout our hotel, and we regret that we did not meet your expectations in this regard. We will address this matter with our housekeeping team to ensure that our public areas are thoroughly cleaned and maintained to the highest standards.We appreciate your feedback regarding the broken cabinets and drawers in your room. We understand the importance of functional and well-maintained furnishings, and we will address this matter with our maintenance team to ensure that any necessary repairs are made promptly.We apologize for the issue with the air and heating units in your room. Providing a comfortable and quiet environment is important to us, and we regret that we fell short in this regard. We will investigate this matter with our maintenance team to ensure that our HVAC systems are functioning properly and do not disrupt our guests' comfort.We appreciate your feedback, as it helps us identify areas for improvement and make the necessary changes to enhance the overall guest experience. We apologize for any inconvenience caused and hope that you will consider giving us another chance to provide you with a much-improved experience in the future.

Thank you for sharing your positive feedback with us. We appreciate your review and are delighted to hear that you found our rooms to be clean and updated.We take pride in providing clean and comfortable accommodations for our guests, and we are pleased that our efforts were reflected in your experience. We understand the importance of maintaining our rooms to the highest standards, and we appreciate your recognition of our efforts.Thank you for choosing to stay with us, and we appreciate your support. If there is anything else we can do to enhance your stay or if you have any further feedback, please do not hesitate to reach out to our customer service team.We value your patronage and look forward to serving you again in the future.

Thank you for sharing your positive feedback with us. We appreciate your review and are delighted to hear that you had a good stay at our hotel. We are glad that you enjoyed the nice bedroom and the beautiful view from your room.We take pride in providing excellent customer service, and we are pleased to know that our desk service met your expectations. Our team strives to create a welcoming and helpful environment for our guests, and we are glad that they made a positive impression on you.Thank you for choosing to stay with us, and we appreciate your support. If there is anything else we can do to enhance your stay or if you have any further feedback, please do not hesitate to reach out to our customer service team.We value your patronage and look forward to serving you again in the future.

Thank you for taking the time to share your feedback and for giving us a 4-star rating. We appreciate your review and are glad to hear that you had a positive experience during your stay.We strive to provide excellent service and accommodations for our guests, and we are pleased to know that we met most of your expectations. Your feedback is important to us as it helps us identify areas where we can further improve and enhance the guest experience.If there are any specific areas or aspects of your stay that you feel we could have done better, we would love to hear more details. Your input is valuable to us as we continuously work towards providing the best possible experience for our guests.Thank you again for your review and for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

Thank you for sharing your feedback with us. We apologize for the inconvenience and negative experience you had during your stay at our hotel. We take your feedback seriously and will address each concern you mentioned.We sincerely apologize for the issue with the hot water in your room. Providing hot water is a basic expectation, and we regret that we fell short in this regard. We will investigate this matter with our maintenance team to ensure that such issues are promptly resolved and do not occur in the future.We apologize for the cleanliness issue you encountered in your room. We understand the importance of a clean and comfortable environment for our guests, and we regret that we did not meet your expectations. We will address this matter with our housekeeping team to ensure that our rooms are thoroughly cleaned and maintained to the highest standards.We regret that our hotel management did not offer any compensation for the issues you experienced. We will address this matter with our management team to ensure that appropriate actions are taken to address guest concerns and provide satisfactory resolutions.We appreciate your feedback, as it helps us identify areas for improvement and make the necessary changes to enhance the overall guest experience. We apologize for any inconvenience caused and hope that you will consider giving us another chance to provide you with a much-improved experience in the future.

Thank you for sharing your feedback with us. We appreciate your review and apologize for the cleanliness issues you encountered in the garage parking area. We understand the importance of maintaining a clean and welcoming environment for our guests, and we regret that we fell short of your expectations in this regard.We apologize for the presence of garbage and debris in the garage. This is not the level of cleanliness we strive for, and we will address this matter with our housekeeping and maintenance teams to ensure that the garage is properly cleaned and maintained.We are glad to hear that once you entered the hotel, you found the cleanliness and standards to be satisfactory. We appreciate your continued loyalty and are committed to providing you with a positive experience throughout your stay.We appreciate your feedback, as it helps us identify areas for improvement and make the necessary changes to enhance the overall guest experience. We apologize for any inconvenience caused and assure you that we will take immediate action to address the cleanliness issue in the garage.If there is anything else we can do to address your concerns or if you have any further feedback, please do not hesitate to reach out to our customer service team. We value your patronage and appreciate your understanding.Thank you once again for sharing your feedback. We apologize for falling short of your expectations and hope to have the opportunity to provide you with a much-improved experience in the future.Warm regards,