Beach/ocean view
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Reviews of Hotel Alcatraz

3.5 out of 5
Hotel Alcatraz
avenida de las americas, fracc. campestre, La Paz, BCS

Reviews

9.0

Wonderful

Rating 10 - Excellent. 42 out of 58 reviews" "
Rating 8 - Good. 9 out of 58 reviews" "
Rating 6 - Okay. 2 out of 58 reviews" "
Rating 4 - Poor. 2 out of 58 reviews" "
Rating 2 - Terrible. 3 out of 58 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Marc

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely property & the room was extra large, clean & very comfortable. The owner is lovely & didn’t blink an eye when we arrived several hrs before the official check-in. The one drawback is that it’s a little out of the way from the center but if you have a car, no problem! Would highly recommend staying here!
Stayed 1 night in Feb 2024

8/10 Good

Roger

Stayed 2 nights in Feb 2024

10/10 Excellent

Trevor

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been disappointed by many hotels in Mexico, this was not one of them. It was beautifully appointed. Once you are inside the hotel it’s got a great vibe. Google maps takes you to the back of the hotel, which is not beautiful, but once you find the entranceway right across from the marina, it’s golden. The hotel is right next to the marina and I learned through walking my dogs in the neighborhood that it’s actually a very high-end neighborhood with very big well-maintained homes. It was a dog friendly spot which is important for our three dogs I don’t normally leave reviews although I booked tons of hotels through Expedia, this place just felt special and super grateful I found it. The owner was lovely too and was a wonderful hostess.

2/10 Terrible

robert

Travelled with family
Disliked: Staff & service, amenities
Not happy with my stay.
Stayed 1 night in Oct 2023
Response from Maria on 12 Oct 2023
Hl mr Robert. I would like ti know why you rate us so low if you never made it to you reservation, we were weiting for him untill 11 pm at night. We even send him a messege to find out his check in time and never answered to us. So we appreciate if you anwer us. Gracias.

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Nancy

Stayed 1 night in Aug 2023

10/10 Excellent

jennifer

Stayed 1 night in May 2023

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is managed and staffed by the most wonderful and welcoming people. Homemade breakfast and dinner to order, impeccable service and refreshing delight to return to. Ole!
Stayed 2 nights in Apr 2023

8/10 Good

Dynamic Industrial supply

Stayed 1 night in Feb 2023

10/10 Excellent

Lynda

Stayed 1 night in Feb 2023

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful owner and staff. Nice overall but not all rooms are equal. Recommend having a vehicle. Breakfasts are good,
Stayed 5 nights in Dec 2022

8/10 Good

Reshma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely spacious property run by a mother-daughter team with friendly dogs and cats. A large kitchen with everything you need for meals. Lots of plants and large hammocks. Very clean and comfortable. A ten min drive from the busy part of town and a 40 min drive to Balandra. Light, early sleepers may not tolerate the low hum of the main road the hotel is situated next to. Otherwise, highly recommend if you have a car.

8/10 Good

Arden

Stayed 2 nights in Nov 2022

2/10 Terrible

Clara, Yorba Linda

Stayed 1 night in Aug 2022

10/10 Excellent

Laurie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful hacienda style building in a nice neighborhood by the marina. We stayed in room #2, it was quiet and very comfortable. We had a wonderful dinner on the patio. We had Prawns in garlic sauce with salad and rice, one of the best meals we've had in La Paz. Business took us to La Paz and we had planned to travel back to Todos Santos the same day. We thought we could wait out the thunderstorms in the near by Walmart, but when it was clear they would be around for a while, we sought refuge at Hotel Alcatraz. Both the owner and her assistant were great hosts, made us feel right at home. This is our new hotel while in La Paz!!
Stayed 1 night in Aug 2022

10/10 Excellent

George

Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
My stay was short notice. When I arrived I was greeted with hospitality that was superb. I had been traveling for awhile and was exhausted. I am handicapped and also was accompanied by my dog. The welcoming staff helped me to my room along with my dog. The staff made sure the room was safe and accessible for me. They even walked my dog. They were very attentive the entire time of my stay. I got the rest I needed and the best welcome to La Paz I could have asked for. Maria is an angel and an excellent host.
Stayed 3 nights in Jul 2022

2/10 Terrible

juan francisco

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like at all
Stayed 1 night in Jul 2022
Response from Huesped on 25 Jul 2022
Hemos recibido una opinion de no satisfaccion con el servicio brindado, nos gustaria q nos comentara q no fue de su entera satisfaccion para mejorar en esos aspectos, quedamos atentos a sus comentarios. Gracias sr. Jesus villalobos

10/10 Excellent

Madera

Liked: Staff & service, amenities, property conditions & facilities
This place is darling. Not just the rooms and the furnishings but the ambiance. You feel like you're at your sister's house. The owner's dogs run loose. She, her mom and her cousin laugh together and include you in the fun. Their service is like they would treat family. It's clean and comfy; the breakfast is good, the coffee is strong and the beer is cold! I'll definitely be back when I'm in La Paz!
Stayed 2 nights in Jul 2022

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Sondra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place. Lots of greenery and flowers. Not very good if handicapped. Rooms are on the second floor with steep curving stairs. Except for that, I would recommend.
Stayed 1 night in Jun 2022

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Pedro

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

John

Stayed 1 night in Mar 2022

8/10 Good

robert

Stayed 2 nights in Mar 2022

8/10 Good

Ronald

Liked: Staff & service, property conditions & facilities
Property is as fine
Stayed 1 night in Mar 2022

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Mr steve on 4 Feb 2022
Hola mr steve, you forgot you shoes at the room , we going to keep for octuber , and about the teacher, that one you dont forgot here,

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel is very cozy! The staff was extremely nice to us.
Stayed 1 night in Nov 2021

10/10 Excellent

Josie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staying at Hotel Alcatraz is like having a mini home in La Paz. Extremely clean and a beautiful location, with a warm and inviting atmosphere.
Stayed 3 nights in Aug 2021

10/10 Excellent

Ruth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Hotel Alcatraz for 2 weeks in August while seeing one of us through a major surgery. From our arrival at La Paz airport (owner Maru picked us up) to our departure, we were treated to excellent care. Maru and her staff made sure we had everything we needed to be comfortable and safe (during COVID), including providing wonderful meals cooked to order and regular room cleaning. Our special needs for a recovering patient were met with compassion, flexibility and generosity. We preferred the hotel to others in its price range because it was not located in the busy, sometimes noisy center of La Paz. The outer gate to the hotel was closed to passersby and we had keys to give us access. Our room and the plant-laden inner patio were quiet refuges for us. When we went out into the world, Uber provided transportation at very reasonable rates. Our room (#1) was outfitted with very comfortable beds, a large, clean bath and shower, more than adequate A/C, a large TV and very speedy internet. We were allowed to bring a plastic chair into the shower to accommodate our disability needs. We lacked for nothing for our entire stay. All in all, we were delighted with our choice of Hotel Alcatraz and would recommend it to anyone who prefers an intimate, tranquil, safe stay in La Paz.
Stayed 14 nights in Aug 2021

10/10 Excellent

Marilee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hidden spot
Lovely small hidden courtyard with great rooms and service. We will return
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique and calming family hotel with 5 rooms and personalized service. Off the beaten path, but well worth the visit.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real gem of an island in a sea of normal city architecture. The stonework, wood and tropical plants create a beautiful setting for a quiet stay. The hosts are great, delivering on anything you wanted, from fixing meals and drinks to setting up tours. In LaPaz, I will always stay at the Hotel Alcatraz.
Stayed 4 nights in Feb 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto!
Amazing experience! Lovely couple who are very gracious and hospitable. Lovely hotel, would highly recommend!
Stayed 1 night in Feb 2021

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Maru on 18 Nov 2020
Gracias por su excelente comentario mr. Timotly!, nos complace que haya disfrutado su estancia en hotel alcatraz, su casa en la paz 🤗, hasta la vista!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Maria on 22 Jan 2020
Gracias por indicar que te gusto hopedarte en alcatraz la paz, nos hace feliz que disfruten su estancia.

4/10 Poor

Carmen

Travelled with family
Would like sheets to be change every day and clean towels
Stayed 2 nights in Jan 2020
Response from Maria on 22 Jan 2020
Gracias por su comentario, tomaremos su calificacion como alluda para saber q es lo que debemos cambiar o mejorar.

10/10 Excellent

JOSE ANGEL ARREDONDO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atención Excelente y Cómodas Instalaciones.
Stayed 1 night in Mar 2024

10/10 Excellent

Federico Peloggio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very wide and the bed is very comfortable. The place is coozy and it seems to be at home. The car is needed for your transfer
Stayed 3 nights in Feb 2024

6/10 Okay

José Antonio

Liked: Property conditions & facilities
.
Stayed 1 night in Feb 2024

10/10 Excellent

Aura

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Feb 2024

10/10 Excellent

Laura Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
El hotel esta muy bonito y siempre limpio. La atención de las dueñas es excelente y fuerin muy atentas con nosotros. Nos dieron muchas recomendaciones para visitar. Lo recomiendo bastante. Es la según vez que nos hospedamos en este hotel y si regresariamos.
Stayed 8 nights in Nov 2023

8/10 Good

M. Cecilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very big room, exceptionally clean
Stayed 1 night in May 2023

4/10 Poor

Diana Marisol

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
El lugar es muy pequeño, alejado de todo. No tiene opciones variadas de comida o bebidas y fue muy caro todo.
Stayed 4 nights in Apr 2023

10/10 Excellent

Adriana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio
Stayed 1 night in Jul 2022

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La anfitriona es muy amable y cordial, siempre atenta a tus necesidades
Stayed 4 nights in Jul 2022

6/10 Okay

veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No nos fue posible dormir ya que había demasiado ruido en la madrugada y muy temprano también
Stayed 1 night in Apr 2022

10/10 Excellent

Diana

Stayed 1 night in Mar 2022