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Reviews of Hotel Tenera

4 out of 5
Hotel Tenera
Persiaran Kemajuan, Bandar Baru Bangi

Reviews

8.8

Excellent

Rating 10 - Excellent. 112 out of 209 reviews" "
Rating 8 - Good. 73 out of 209 reviews" "
Rating 6 - Okay. 19 out of 209 reviews" "
Rating 4 - Poor. 5 out of 209 reviews" "
Rating 2 - Terrible. 0 out of 209 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alisham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and not far from highway exit (toll bangi)… highly recommended…
Stayed 1 night in Feb 2024

10/10 Excellent

SUBASH, Kajang

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very well maintained. It is clean and well maintained. It has facilities to cater for large meetings or offsite meetings. The rooms are clean and comfortable. However, the Wifi needs to be improved as connection is really slow.
Stayed 1 night in Jan 2024

10/10 Excellent

Mohammed Shazalli

Stayed 1 night in Jan 2024

6/10 Okay

Thi Quynh nhu, VANCOUVER

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel very nice and large lobby- far away from Kul airport than on site say- room nice - bed comfortable / but bath towel very very old -color change to old yellow not white towel any mote - no face towel - we found few cockroach in washroom even the building very fancy deco - need more clean and sanitize more 1 star
Stayed 1 night in Jan 2024

8/10 Good

KANNAN

Stayed 3 nights in Aug 2023
Response from Reservation Department on 12 Sept 2023
Dear Valued Guest,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality and maintaining a comfortable environment for our guests is our number one priority and we sincerely apologize for failing to meet your expectations and causing the inconvenience. We have shared your feedback with the respective team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.We hope you choose to stay with us again when your travels bring you back to the area.Best regards,Room ReservationHotel Tenera

10/10 Excellent

Abu Hasan, KUANTAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍👍
Stayed 1 night in Jul 2023
Response from Reservation Department on 3 Aug 2023
Dear Valued Guest,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality and maintaining a comfortable environment for our guests is our number one priority and we sincerely apologize for failing to meet your expectations and causing the inconvenience. We have shared your feedback with the respective team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.We hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Elizabeth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly and good buffet.
Stayed 2 nights in Jul 2023
Response from Reservation Department on 27 Jul 2023
Dear Valued Guest,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality and maintaining a comfortable environment for our guests is our number one priority. We appreciate on your kind compliments.We hope you choose to stay with us again when your travels bring you back to the area.Best regards,Room ReservationHotel Tenera

10/10 Excellent

Sarah Amira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Reservation Department on 3 Jul 2023
Thank you for your compliments. We at Hotel Tenera very grateful and really appreciate on your kind comments. We hope to looking forward to your future staycation soon.Really thank you once again.

4/10 Poor

Khairil Azmee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stay for one night during Chinese New year. Everything was fine not until the buffet breakfast and it was horrible experience. The staff let us in into the dining hall and got search for 20 minutes to get a table. My two sons who are studying at nearby university joined us for breakfast and got to paid RM 38 per pax and definitely not worth it. Replenishment was slow for food and drinks. Also their dining staff are short handed. The worst buffet I had experience in a hotel.
Stayed 1 night in Jan 2023
Response from Reservation Department on 24 Jan 2023
Assalamualaikum & Good day!Dear Khairil Azmee,Warmest Greetings from Hotel Tenera!We will look into the matter and really apologise on matter. We will improved on areas need to be better and hope see you soon in future stay.Thank you.Hotel Tenera

8/10 Good

Norkhazimah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Zamzuriadi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Reservation Department on 25 Oct 2022
Thank you for enjoying stay with us. Really hope yo visit us again in future.

6/10 Okay

SYED ABDUL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pls mske sure the aircond in room H1006 can be set to the required temperature. It was very cold.I had to switch on and off the Aircond.
Stayed 3 nights in Sep 2022
Response from Reservation Department on 30 Sept 2022
Assalamualaikum & Good day!Dear Guest,Warmest Greetings from Hotel Tenera!We will look into the matter and really apologise on matter.Thank you.Hotel Tenera

10/10 Excellent

Norhanida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its' muslim-friendly ambience. The room is spacious. Breakfast was superb.
Stayed 2 nights in Aug 2022
Response from Reservation Department on 24 Jan 2023
Assalamualaikum & Good day!Dear Guest,Warmest Greetings from Hotel Tenera!Really appreciate on your comment and we will slowly improved from time to time.Thank you.Hotel Tenera

8/10 Good

Kah Hoo

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Ok but the manager attitude need improvement
The room is very comfortable, the bath room water tab pressure is not so good. The foods are very good, workers are very friendly except the restaurant manager which he will only serve some selective customer. Hotel and restaurant manager is showing a very welcoming service to all his guest. Really bad experience about this and I am not looking forward to return to this hotel again.
Stayed 15 nights in Feb 2022
Response from Fhairil on 1 Mar 2022
Dear Mr Kah Hoo, First of all, we really thank you for choose our hotel for place to stay. Indeed, your experience with us not as expected. We will look into the matter as your mentioned. Last but not least, once again we at Tenera Hotel want to apologies on behalf of incident that occur your staycation. Hope we can welcome you again when drop by at Hotel Tenera. Thank you. Reservation Department

10/10 Excellent

Afifah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Friendly staff. Swift check-in. Comfortable stay.
Stayed 1 night in Nov 2021
Response from Reservation Department on 26 Jan 2022
Dear Afifah, Warmest Greetings from Hotel Tenera! First of all, thank you for patronize our Hotel for your previous visit. All your comment we at Tenera Hotel really appreciate most. Hope can hear from you again for future visit. Thank you and have a nice day ahead. RESERVATION HOTEL TENERA BANDAR BARU BANGI

10/10 Excellent

anneaziz, malaysia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room for a big family and the hotel located at the centre of bandar baru bangi.
Stayed 1 night in Jun 2020

10/10 Excellent

Shuhaida

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tenera is very comfortable and affordable for all.
My stay at this hotel was very condusive, quiet, clean and very comfortable. Actually i want to stay more but my job not allow me to do so.May be next time i'll bring my family here.
Stayed 1 night in Mar 2020

10/10 Excellent

OSMERA BIN JALANI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Engku Fadzli Hasan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gd Will recom my friends .....Nice room view breakfast gd
Stayed 2 nights in Nov 2019
Response from ayu on 15 Jan 2020
Hi, Thank you for choosing our hotel and for taking the time to write a review. We appreciate your valuable feedback and we can improve the guest experience. We sincerely hope that we will have the pleasure of welcoming you back in the near future. Best Regards, TENERA HOTEL

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
iTS OVERALL OK
Stayed 1 night in Jan 2020
Response from ayu on 15 Jan 2020
Hi, Thank you for choosing our hotel and for taking the time to write a review. We appreciate your valuable feedback and we can improve the guest experience. We sincerely hope that we will have the pleasure of welcoming you back in the near future. Best Regards, TENERA HOTEL

4/10 Poor

Verified traveller

Liked: Room comfort
very mixed bag!
The room was spacious and the bed was phenomenal for comfort, however, the TV lacks channels and the housekeeping is inconsistent. I would highly recommend ordering in from Mcdonalds via the grab app and the hotel food is not to be desired especially if you do not want to come home, sick. (verified by my doctor) the windows are NOT soundproof and the hotel is on the side of a highway. However, if you're in the motor trade business then this is the place to be! many exhausts need replacing for a peaceful nights sleep/
Stayed 2 nights in Dec 2019
Response from ayu on 15 Jan 2020
Hi, Thank you for choosing our hotel and for taking the time to write a review. We appreciate your valuable feedback and we can improve the guest experience. We sincerely hope that we will have the pleasure of welcoming you back in the near future. Best Regards, TENERA HOTEL

6/10 Okay

Aini Fazura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

MAQSOOD AHMED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Hairiah

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2019

10/10 Excellent

jalan2carimakan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good and ok
Stayed 3 nights in Nov 2019
Response from ayu on 18 Nov 2019
Hi, Thank you for choosing our hotel and for taking the time to write a review. We appreciate your valuable feedback and we can improve the guest experience. We sincerely hope that we will have the pleasure of welcoming you back in the near future. Best Regards, TENERA HOTEL

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay ^_^
Friendly and warm staffs. Comfortable and clean room. Variety food for breakfast. Only need to wait for the elevator for couple minutes. Overall my family were greatly satisfied.
Stayed 1 night in Nov 2019
Response from ayu on 18 Nov 2019
Hi, Thank you for choosing our hotel and for taking the time to write a review. We appreciate your valuable feedback and we can improve the guest experience. We sincerely hope that we will have the pleasure of welcoming you back in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

10/10 Excellent

WAN HAFIZUL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Kui Moi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

M, Negeri Sembilan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay especially for Muslims.
Stayed 1 night in Oct 2019
Response from ayu on 18 Nov 2019
Hi, Thank you for choosing our hotel and for taking the time to write a review. We appreciate your valuable feedback and we can improve the guest experience. We sincerely hope that we will have the pleasure of welcoming you back in the near future. Best Regards, TENERA HOTEL

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

yuyin., n. sembilan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking facilities, clean, good staff, good food,
Stayed 1 night in Oct 2019

8/10 Good

Faizah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. Breakfast, superb.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Nice clean large rooms, restaurant pretty ordinary. Nothing close by, no shops restaurants or transport.
Stayed 5 nights in Oct 2019

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Hayati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Johan, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked via Expedia, showing me that it have separate living room however it's just 1 room. Given corner room, H717, TV signal not good, lagging. Wifi was a bit lagging when I lay on the bed. Otherwise the rest was good. At breakfast, The staff who was cooking the egg, was using juat 1 pan when there were 2 stove which can be use so there was quite a queue for it
Stayed 2 nights in Sep 2019

8/10 Good

Mohamed fuhat, penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it ok, only got smell@carpet and toilet
Stayed 1 night in Sep 2019

6/10 Okay

Chandran

Stayed 3 nights in Sep 2019

6/10 Okay

Robin

On the outskirts of KL. It’s at least 30 minutes into the city with no traffic. Its a Muslim hotel so there is no alcohol.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff servis mengecewakan..
Stayed 1 night in Sep 2019
Response from reservation department on 11 Sept 2019
Hi, We appreciate your valuable feedback and we will improve the guest experience. We sincerely hope that we will have the pleasure of welcoming you back in the near future. Best Regards, TENERA HOTEL

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenience
Consider as new hotel in a newly development area in Bangi. Quite convenience to reach food and necessities.
Stayed 3 nights in Jul 2019
Response from reservation department on 15 Sept 2019
Hi, Thank you for choosing our hotel and for taking the time to write a review. We appreciate your valuable feedback and we can improve the guest experience. We sincerely hope that we will have the pleasure of welcoming you back in the near future. Best Regards, TENERA HOTELre

6/10 Okay

Raja Rashidah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Subramaniam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean room.
Stayed 1 night in Aug 2019
Response from reservation department on 15 Sept 2019
Hi, Thank you for choosing our hotel and for taking the time to write a review. We appreciate your valuable feedback and we can improve the guest experience. We sincerely hope that we will have the pleasure of welcoming you back in the near future. Best Regards, TENERA HOTEL

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019