Desk, laptop workspace, free WiFi

Reviews of Sentral Pudu

3 out of 5
Sentral Pudu
Jalan Pudu, 310, Kuala Lumpur, Federal Territory of Kuala Lumpur

Reviews

6.8
Rating 10 - Excellent. 35 out of 316 reviews" "
Rating 8 - Good. 118 out of 316 reviews" "
Rating 6 - Okay. 105 out of 316 reviews" "
Rating 4 - Poor. 36 out of 316 reviews" "
Rating 2 - Terrible. 22 out of 316 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Ong

Stayed 1 night in Jan 2021

10/10 Excellent

Nur Zawani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

4/10 Poor

Ganga

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
disappointing and discomfort service
It’s was totally disappointing, first, my booking was at Pudu Sentral eventually they change the Hotel booking to another branch and informed lately where’s I was reached at the lobby (my first frustration), that was quit hustle and unprofessional. Secondly, The hotel should inform the customer on time of check in , that’s the area is facing water problem. Perhaps, the water was stopped at night and they didn’t inform us about the water interruption Earlier and all the while I need to keep on calls the receptionist and asking for the update the most displeasure moment. The receptionist at-least can call and let’s us know what’s going on apparently NOT, I need to go all the way to the receptionist and find out the water interruption, the Disgusting part was they can’t even provide tissues. What kind of service do they have? It’s full of uneasiness and discomfort.
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
The good thing about the hotel was the really cheap price. It makes it possible for solo travellers who dont have that much money to have a nicer place than a hostel and a own room for a while. But to be really honest the stuff wasnt friendly at the reception and it seems like they dont really care about their customers. Its missing in the small things The room wasnt reallt clean, I didnt got a room like it was looking on the picture for the room i've booked and there was no wifi working in the room. The room itself was without love and you really get just the most nessesary things like a bit of soap and two towels and toilet paper. The rooms could be a little bit more lovely with some plants and pictures on the wall. The rooms were looking poor
Stayed 1 night in Feb 2020

4/10 Poor

Nooryanto, Brunei

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Oct 2019

10/10 Excellent

Puneet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay there , very welcoming, great location
Stayed 4 nights in Sep 2019

6/10 Okay

Sia

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service
Staff are very rude and the rooms are not clean very disappointed to stay here
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Staff & service
Very irritating staff
Stayed 1 night in Aug 2019

6/10 Okay

Mah

Two night stay
Never expect much from this hotel. Just need a place for family to spend the night. The hotel just need refurbishing. Has to improve the facilities maintenance. No carpark available in the hotel and has to park at the back street.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Comfort Hotel
Comfort hotel and room, I will book here again for my next trip.
Stayed 1 night in Aug 2019

4/10 Poor

Ong

Disliked: Cleanliness, staff & service
poor room service, only provide a toilet paper for 4 days staying , req no respond thru counter and room cleaner
Stayed 1 night in Jul 2019

2/10 Terrible

Ong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
poor service, staying 4 days but only provide a roll of toilet paper and 1 soup . no respond when call to room service and even inform to the room cleaning person
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Jun 2019

6/10 Okay

AKM Mahbubur

clean the room properly
good
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good property at reasonable price. Rooms was clean. Got at cheap price
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Apr 2019

2/10 Terrible

alex, montreal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience
Awfully dirty rundown hotel, zero to none breakfast with empty buffet and dirty tables. Save yourself from stress and stay away from this dirty, rundown hotel.
Stayed 1 night in Apr 2019

8/10 Good

Tai Chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr Eric
Cheap worth $$$
Stayed 1 night in Apr 2019

4/10 Poor

ZACKERY

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Unpleasant stay in KL
I stayed at Hotel Sentral Pudu over the weekend, March 29th - March 31st. I would not recommend this place. For the price I guess it’s not as bad as I’m about to make it out to be, but I’m sure there’s similar pricing in hotels around the area with better everything. So let’s get into this review. The staff was so rude. Whomever the woman who was working at 3am on Saturday morning. Extremely rude. I left the hotel around midnight to get something to eat and prior to that I saw that the guy who was working then was buzzing people in and out. Opening the automatic door by some button. And I saw him do this multiple times. So when I come back at 3am. I expect the same to happen to me. She was behind the desk and was pointing to come in another door. And then I was trying to push it open and I wouldn’t open and the lightening wasn’t the best keep in mind. And I didn’t see I was pushing the wrong side of the door. And then when I finally got in. This woman gave me this look as if I extremely offended her and inconvenienced her trying to get in. I’m like chill out. The design of the door and the lighting was complete opposite of what I’m used to seeing. Even in other Asian countries. Also the WiFi only works in the lobby and in the hallway near the elevators. Doesn’t work in the room. Also the fridge doesn’t work. You don’t have access to how cold you want the air conditioning to be in your room. An unpleasant stay. Wish I had more characters left to talk about pros. :/
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room clean
Stayed 1 night in Mar 2019

2/10 Terrible

EUGENE, IPOH PERAK

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I FEEL VERY DISAPPOINTED FOR THIS HOTEL , ITS FIRST TIME I TRY THIS HOTEL AND WILL NOT COME BACK ANGAIN. I WAS CHECK IN ON 20/FEB/2019 AROUND 11.00 PM ROOM IS DARK NOT BRIGHT ENOUGH , TABLE LAMP NO FUNCTION , CORRIDOR LAMP NO FUNCTIONING , SOUND PROVED NOT ENOUGH , WHOLE NIGHT GOT SOUND FROM OUT SIDE , FROM NEXT ROOM AND TOILET , I BEEN REQ FOR ROOM CHANGE AT FRONT DESK BUT THEY TOLD ME I HAVE TO PAY EXTRA RM50 FOR THEY ROOM CHANGE , OR THEY WILL SEND MAINTAINER TO MY ROOM AND THEY WANT ME GO BACK TO MY ROOM FOR WAIT , I WAIT TILL 2.00AM STILL NO BODY COME , THEY ARE LIE TO ME AND WATSING FOR MY TIME FOR WAIT
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I WAS VERY DISAPPOINTED FOR THIS HOTEL , HOTEL ROOM IS DARK NOT BRIGHT ENOUGH , TABLE LIGHT NO FANCTION , CORRIDOR LIGHT NO FANCTION , BED AFTER SHEET AFTER SLEEP I GOT AL
Stayed 1 night in Feb 2019

8/10 Good

Noah, Putrajaya

Travelled with group
Liked: Cleanliness, staff & service, amenities
The design of the room is up to date. I got the promo price. However the sound of the air condition is a bit noisy. Was staying in room #906
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this hotel at all costs.
A huge disappointment. The room I got looked like in the photos, but when it was first renovated probably more than a decade ago. Everything in the room sort of half worked, the air conditioning put out was cool air but was never able to really make the room cool. The bed was uncomfortable, and the pillows were pathetic. The corridors were in an even worse state than the room. The value for the money definitely wasn't very good, and I cannot recommend this hotel. On a positive note, the staff during check-in were very nice and helpful.
Stayed 2 nights in Sep 2018

6/10 Okay

San

Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Many tiny croacoroches in the room and the bedsheets are not cleaned
Stayed 3 nights in Aug 2018

8/10 Good

hong hua

Liked: Staff & service
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2018

4/10 Poor

Roscoe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel lobby and persnel acceptable. Room outdated and not as clean, especally the bath area. Needs renovating. Transferred to another hotel after 1 night.
Stayed 5 nights in May 2018

10/10 Excellent

Mohammad Ilias bin Yajid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Disliked: Cleanliness
need improvement on Cleanliness, especially Towel
Stayed 1 night in Mar 2018

8/10 Good

Bee Leng

Liked: Staff & service
Disliked: Cleanliness
Aircon noisy and not cold, loose water closet seat.
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveller

close to Pudu town area
easy to find Chinese food and shopping area nearby such as Pudu Plaza, ICC and restoran.
Stayed 1 night in Mar 2018

10/10 Excellent

Yami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

8/10 Good

hidayu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

4/10 Poor

fahad

Liked: Room comfort
Disliked: Staff & service
It was a bad stay house keeping closed at 9:30pm they is an building process near by we couldn’t sleep and reception is not that friendly
Stayed 3 nights in Jan 2018

6/10 Okay

Ai Peng

Liked: Staff & service
Disliked: Property conditions & facilities
Budget accomodation
Hotel is abit run down, needs painting n new carpets. Toilets a bit small & needs more cupboards for hanging clothes especially for people who had a longer stay. Other than that location is good , lots of restaurants nearby. Convenient public transport.
Stayed 7 nights in Nov 2017

4/10 Poor

Lee

Disliked: Cleanliness, staff & service, property conditions & facilities
no shampoo, incomplete toiletry.Towel very old.
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Nearby lot of Chinese Eateries
Free shuttle to some malls & KL Sentral. Hotel is mostly stayed by mainland chinese tourist. The furniture & carpet are terrible.Only a few TV Channels & wifi is weak. Location is a bit out of the way. With that kind of price , Zen & Tune fare much better.
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Good, affordable hotel
Hotel location is very good, Staff are nice, but there is a real problem of the cleanness of the room specially the bed sheets, they need to improve that. Overall nice hotel with affordable price.
Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Terrible, bathroom cannot lock the door, and the toilet cannot use

8/10 Good

Md tafazzul

8/10 Good

Siti Mardianah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Ata ullah

Disliked: Staff & service, property conditions & facilities, room comfort
Average hotel
It was good but amenities are not there, like these was a pot but didn't provide it's cord. Toilet shower not there. Breakfast also not good. I will rate the hotel to average.

6/10 Okay

Verified traveller

Good location
Reasonable for the price. Very good location. Easy to find.