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Reviews of Green Hill Hotel Kobe

3 out of 5
Green Hill Hotel Kobe
2-8-3 Kano-cho, Chuo-ku, Kobe-shi, Hyogo, Kobe, Hyogo (prefecture)

Reviews

7.0

Good

Rating 10 - Excellent. 15 out of 104 reviews" "
Rating 8 - Good. 39 out of 104 reviews" "
Rating 6 - Okay. 38 out of 104 reviews" "
Rating 4 - Poor. 12 out of 104 reviews" "
Rating 2 - Terrible. 0 out of 104 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

4.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
windows cannot be opened and the room has weird smell. hotel is extremely old. Luckily the staff gave us fan in the room to ease the heat, which cannot be controlled, and the to fan off the smell.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Lisa

Meh.
Room across was weak. Room shower smaller than usual Japanese hotel. Location inconvenient.
Stayed 3 nights in Aug 2018

8/10 Good

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very mice room with space and good beds and a perfect bathrppm not big but okay. The firealarm in the bathroom was not understandable. The setenses gave no meening at all. Fix that and they will have an ekstra star from is
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, if you can find it...
I picked this hotel because of it;s proximity to the station but it was very difficultto find; I was lucky in that a stranger walked me all the way to the hotel after I had wandered around a while I don;t think I cold;ve found it myself. The staff and facilities were pretty normal for Japan. The breakfast was excellent, Japanese and western food, probably the best breakfast I had in Japan.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Convinient
Hotel is very close to Sannomia, and Shin Kobe station, but in a quiet side street Hotel has seen better days. Staff is polite and friendly Breakfast is OK Room is smal, but bed is comfortable

6/10 Okay

MICHAEL, Woonona, NSW 2517

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Convenient for short stays
The hotel took a little while to locate as it is not clearly marked from the street and there is another hotel almost similarly named on the same street. It is very basic in comfort so it is ideal if you are after a cheap, short stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and nice staff!
Great Japanese and American breakfast - tasty and wide selection -and nice helpful staff.

4/10 Poor

Marcus, San Francisco

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great location and staffs but facility super dated
I stayed here with my two children, staffs were very affectionate and speaks great English. But they could not assign us a non-smoking room, simply because almost every room has smoking function therefore there is no non-smoking floor. Otherwise the hotel itself was great, especially the Japanese style breakfast although the facilities are dated, bathrooms were not that clean. Okay for one night to stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and good location
Overall a very nice hotel, although our room lacked a window that can be opened... Staff was very friendly and helpful. Receptionist spoke quite good English compared to Japanese standards (no offence).

8/10 Good

Ko, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Inexpensive Hotel
Nice clean hotel. Can be a little difficult to find (I had GPS, so no problem). Convenient to Shinkansen and other trains.

4/10 Poor

Elo, Hong Kong

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dissapointed
We have difficult time in finding the hotel as it has no sign of direction anywhere throughout the surrounding area. It was a small alley off from the main Flower road. Room was small and we were assigned to the last corner room whereby wifi was unaccessible to our room area. We were left with no wifi during our stay. The only compliment I have for this hotel is the buffet breakfast which was unexpectedly sumptuous. Far walk (15-20 mins)from Sannomiya train station so will not consider stating here again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Service!!
It can be a little tricky to find at first but once you do, you'll find that it's in a great location. The breakfast buffet has a lot of choices for everyone and is a nice way to start off your day. The rooms are normal sized for Japan, which means a bit cozy but it has everything you need and is super clean. The hotel staff are very friendly and helpful, going beyond what you would normally expect. Had a problem with some noisy neighbors the first night, when we told the front desk the next morning, they offered to switch us to another floor to a room that ended up being a bit nicer. Now that's a sign of a great hotel!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

10/10 Excellent

Kayo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

BITO

Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

TAKU5H1

Business traveller
Liked: Cleanliness, staff & service
新神戸駅に近いので選びました。 建物は古いが清潔で快適でした。
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適でした
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort
古い造りだが食事は美味しい
部屋は綺麗とは言えないです。清潔感がないわけではなく造り自体が古いです。ただ食事はモーニングしか食べていませんがとても美味しかったです！北野異人館へは歩いて行ける距離でした。
Stayed 1 night in Mar 2019

10/10 Excellent

Akiyoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
また利用させて頂きます。
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
乾燥しており、シャワーからあがるとカサカサになりました。 保湿のアメニティを常備したり、加湿器など取り付けていただけるとよかったと感じます。
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
朝食ビュッフェがおいしかったです
Stayed 1 night in Jan 2019

6/10 Okay

Yukari

新幹線駅側、お手頃な価格の割には朝食が充実、華美さは無いが清潔なお部屋です。
親族の看病で遅くなり東京へ戻れないため急遽宿を探しました、新神戸駅から近く手頃な価格な為選びました。予約後1時間程でチェックインしましたが規模が小さいホテルの為、直ぐに部屋に入ってゆっくりすることが出来ました。ドア施錠やキーなど設備が古く驚きましたが室内は清潔でWi-Fiの設備はあり、レンタルのスマホなども置かれていました。部屋の壁が薄いのか他の部屋の音がかなり聞こえて来ましたが話し声やテレビの音は聞こえませんでした。値段の割に朝食の食材が良いと思います。このクラスのホテルとしてはかなり高評価です。共用部分の廊下など古臭く天井が低いのか絨毯の色が暗いのか照明が暗いのか少し怖い、不気味と思いましたがお値段の割にはとても良いと思います。
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Slitet hotell med bra läge
Hotellet ligger bra till nära Shin-Kobe stationen för Shinkansen och drygt en kilometer in till city. Hotellet är tyvärr ganska nedgånget, både slitet och smutsigt.
Stayed 1 night in Dec 2018

6/10 Okay

JAL, 横浜

Liked: Staff & service
新神戸駅まで徒歩で10分ほどなので新幹線での移動に便利でした。部屋やユニットバスは狭くコスパが良いとは言えませんがクリスマス前の週末なのでやむを得ないでしょう。ただし壁は薄く廊下や隣室からの音は筒抜けです。立地はメインストリートから一本住宅地に奥まっているので夜は静かでした。フロントの対応は丁寧で良かったです。
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
新神戸駅に近いホテル、
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 1 night in Dec 2018

10/10 Excellent

Toshihiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Stayed 1 night in Sep 2018

8/10 Good

Catarina

Bra läge och bra hotell
Stayed 2 nights in Sep 2018

10/10 Excellent

yumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Staff & service
やや古いがそれ以外は比較的快適。
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2018

8/10 Good

ウッチー, 四国

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
おしゃれな街のホテル
大通りからひと筋入ったおしゃれな街のホテルでした。ホテルの皆さんの暖かい対応にお礼申し上げます。知人や友人にも紹介したいホテルです
Stayed 1 night in Jul 2018

10/10 Excellent

y,kainuma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

ジンさん, 岐阜

Liked: Staff & service
新神戸駅に近いホテル
毎回毎回泊まって居ます。ホテルには、夕食がないので、近くの、蔦の絡まる「味加味」が一番。ただし、火曜日は、定休日。
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
朝食について
朝食開始時刻をもう少し早めてていただけると、遠方へ移動する者にとっても助かるなと感じました。 味は美味しかったので、なおさらゆっくり食べたかったです。
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
価格の安いホテル
お安く宿泊できたので良かったとおもいます。従業員の方も大変親切でした。 若干古い感じはあるので設備や清潔さを重視しないなら良いホテルだとおもいます。
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食ブッフェに満足
朝食のブッフェが種類が多く充実していてよかった。 特に煮豆、ひじきの煮物などの和食が良かった。 カレーもおいしかった。 部屋のWIFIも十分な速度で問題なかった。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフの方の対応が丁寧で嬉しかった。機会があればまた利用したい。

8/10 Good

Jung

Liked: Cleanliness, staff & service, property conditions & facilities
고베고베
둘이 머물기에 비좁은 감이 있습니다. 아침 식사는 정말 맛있었어요. 방은 깨끗합니다.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
お値打ちな良いホテル
ビジネスで利用させて頂きますが快適なホテルです。 残念なのは前日に予約したせいかチェックインに予約がわからないと言われチェックインに時間がかかったことです。
Stayed 1 night in Apr 2018

6/10 Okay

aya

Liked: Cleanliness
駐車場が、150０円で、停められると思っていたので、考えずに停めましたが、そこは、そのお値段ではなく、高くついてしまいました。もうすこし案内があるといいと思いました。 朝ごはんは、いろんな種類があって、美味しかったです！

8/10 Good

神さん, 東海地方

Liked: Cleanliness, staff & service
新神戸駅からすぐのリーズナブルなホテル
今回、宿泊した部屋は、暖房の効きが悪く、暖房のレベルを最大に上げても就寝時は、寒いくらいでした。それと、毎回、このホテルに泊まる都度　思うのですが、バスルームにある洗面ユニットの構造が悪いのか、洗面ユニットの周りに水がたまり、床面に落ちるため、気を付けないと、浴衣の裾が濡れ不快な思いをすることが有ります。 しかしながら、価格が、お値打ちなので　クレームを言うのも申し訳ないような気がします。
Stayed 1 night in Mar 2018