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Sandman Hotel & Suites Kelowna

3.0 star property
Unwind in style with an invigorating spa visit or energize your day by taking advantage of convenient services.

Choose dates to view prices

At Sandman Hotel & Suites Kelowna, nestled in Dilworth Mountain Estates, experience a warm welcome with amenities like dry cleaning/laundry services and a 24-hour business center. Enjoy relaxation at the spa tub or indoor pool, then refuel at one of the two on-site restaurants or grab coffee/tea in the lobby. Guests rave about the helpful staff.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is NZ$260
includes taxes & fees
14 June - 15 June

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed, Tower

Room, 1 King Bed, Tower

Room, 1 King Bed, Tower

7.4 out of 10
Good
(61 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Kitchenette, Tower (Balcony)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed, Kitchenette, Tower (Balcony)

7.4 out of 10
Good
(18 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (Atrium Building)

Standard Room, 2 Queen Beds (Atrium Building)

Standard Room, 2 Queen Beds (Atrium Building)

7.2 out of 10
Good
(127 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed (Atrium Building)

Standard Room, 1 Queen Bed (Atrium Building)

Standard Room, 1 Queen Bed (Atrium Building)

8.2 out of 10
Very good
(139 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

7.4 out of 10
Good
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

7.8 out of 10
Good
(9 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

7.6 out of 10
Good
(25 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi
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About the area

Dilworth Mountain Estates, a neighbourhood in Kelowna with good shopping, is home to Sandman Hotel & Suites Kelowna. Shoppers can check out Orchard Park Mall, while everyone can enjoy the natural beauty of Waterfront Park and Okanagan Lake. Energyplex Kelowna and Scandia Golf & Games are also worth visiting. Enjoy the area's slopes with cross-country skiing, downhill skiing and snowboarding, and don't miss out on the snowmobiling. Visit our Kelowna travel guide
Map
2130 Harvey Ave, Kelowna, BC, V1Y 6G8

What's nearby

  • Kelowna_OrchardParkMall_6240544_05
    Orchard Park Mall
    1 min walk - 0.2 km
  • Mission Creek Regional Park
    Mission Creek Regional Park
    11 min walk - 0.9 km
  • Kelowna_H20AdventureandFitnessCentre_6270963_07
    Kelowna Golf and Country Club
    3 min drive - 2.0 km
  • Orchard Park Shopping Centre
    4 min walk - 0.4 km
  • Cineplex Cinemas Orchard Plaza
    7 min walk - 0.7 km

Getting around

  • Kelowna, BC (YLW-Kelowna Intl.)
    12 min drive

Restaurants

  • Starbucks
    4 min walk
  • Tim Hortons
    8 min walk
  • McDonald's
    1 min walk
  • Popeyes Louisiana Kitchen
    3 min walk
  • A&W Restaurant
    1 min walk

About this property

Sandman Hotel & Suites Kelowna

  • Hotel near Orchard Park Mall
  • Consider a stay at Sandman Hotel & Suites Kelowna and take advantage of dry cleaning/laundry services, a bar and a gym. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
  • You'll also enjoy perks such as:
    • An indoor pool
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), express check-out and multilingual staff
    • A banquet hall, a 24-hour front desk and a front desk safe
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 220 individually decorated rooms include thoughtful touches such as premium bedding and laptop-friendly workspaces, as well as amenities such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
  • Other amenities include:
    • Shower/bath combinations, free toiletries and hairdryers
    • 42-inch TVs with cable channels
    • Wardrobes/cupboards, recycling and fridges

Similar properties

Lobby
Ramada Hotel & Conference Center by Wyndham Kelowna
Dilworth Mountain Estates
  • Pool
  • Spa pool
  • Pet-friendly
  • Parking included
8.4 out of 10, Very good, 1,358 reviews
The price is NZ$192
includes taxes & fees
14 June - 15 June
Ramada Hotel & Conference Center by Wyndham Kelowna
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 10 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bar One Urban Lounge
  • Dennys 24 hour restaurant

Things to do

  • Gym
  • Indoor pool
  • Personal motorised watercraft

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 11 floors
  • 2 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Renovations and closures

The property will be renovating from 25 July 2025 to 1 August 2026 (completion date subject to change). The following areas are affected:
  • Front desk
  • Hallway
  • Lobby
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 23 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 14 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 per person
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sandman Hotel & Suites Kelowna have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Sandman Hotel & Suites Kelowna?

As of 11 Jun 2026, prices found for a 1-night stay for 2 adults at Sandman Hotel & Suites Kelowna on 14 Jun 2026 start from NZ$260, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sandman Hotel & Suites Kelowna pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of CAD 25 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Sandman Hotel & Suites Kelowna?

Self-parking is free at this property.

What time is check-in at Sandman Hotel & Suites Kelowna?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at Sandman Hotel & Suites Kelowna?

Checkout is at 11 AM.

Where is Sandman Hotel & Suites Kelowna located?

Located in Dilworth Mountain Estates, this hotel is within a 10-minute walk of Orchard Park Mall and Orchard Park Shopping Centre. Mission Creek Regional Park and Kelowna Golf and Country Club are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sandman Hotel & Suites Kelowna Reviews

7.0

Good

7.0

Cleanliness

6.8

Amenities

7.8

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 638 out of 2067 reviews
Rating 8 - Good. 464 out of 2067 reviews
Rating 6 - Okay. 420 out of 2067 reviews
Rating 4 - Poor. 289 out of 2067 reviews
Rating 2 - Terrible. 256 out of 2067 reviews

Reviews

Verified

10/10 Excellent

Sangeeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in and room was great and we appreciated that.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Danette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was fantastic and bed was super comfy.
Stayed 1 night in May 2026
Verified

10/10 Excellent

simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in the tower. The room was nice and the building was very quiet. We enjoyed our stay.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Jairus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal hotel for a young family, easy access to the interior pool and very modern and updated rooms. Would absolutely return next time we travel through Kelowna!
Stayed 1 night in May 2026
Verified

4/10 Poor

Skyler l

Disliked: Cleanliness, property conditions & facilities
Very run down positives was the pool and location
Stayed 2 nights in May 2026
Verified

8/10 Good

Mara

Liked: Staff & service
Hotel is under renovations. Staff are very helpful and friendly. Great location if you like shopping. Lots of eateries nearby. Would stay there again when renovated
Stayed 3 nights in May 2026
Verified

8/10 Good

Julia

Liked: Staff & service, property conditions & facilities
The rooms are updated but small. The pool is in an atrium where all the rooms in the centre of the hotel have balconies that look onto it. There is a Denny's and a bar in the hotel. The hotel is also across the street from a mall and there are tons of dining options within walking distance.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Eghosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was very nice staff are very friendly and helpful all area was clean and nice will stary here again
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kellan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and wonderful front desk staff. Made the stay even better
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very nice staff, great hot tub/hot tub area, great bar in the lobby, great hotel for a few nights stay
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Paula

Liked: Staff & service, amenities, property conditions & facilities
Included all amenities. Traffic a bit loud in the tower and really need to replace mattresses on the sofa bed. Otherwise, a decent place to stay close to a lot of restaurants, shopping.
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room no issue checking in or out!
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice view of the city in our tower suite, good overall location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Amber D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub and pool was great and there is a whole bunch of difference food options right within walking distance. I would definitely stay here again. Staff was very friendly and accommodating.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Neat and friendly staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Samuel

Clean and comfortable rooms
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in experience was excellent. Friendly and efficient front desk employee who knew what they were doing. Room was clean and quiet and beds were comfortable. Using the TV was a bit frustrating but we got it figured out after a while. Bathroom is quite small but was clean and met our needs. Lots of plug ins in convenient locations to power all of our devices. The fact that the hotel is connected to a 24 hour restaurant was a real plus for us. Overall it was a very good experience and we would likely stay here again.
Stayed 1 night in May 2026
Verified

8/10 Good

Heather

Liked: Cleanliness, staff & service
My only complaint was that I had booked an atrium room and they changed it to an outside room. The stairwells are in need of a cleaning. Staff at the front desk very good. We did not use any of the amenities at the hotel.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness
Conveniently located. clean rooms and helpful great staff!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and proper
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were met by super helpful front desk. I was in town for hip surgery . They made sure to put us in a room near elevator but not too close. They gave us a corner suite which was clean and beautiful . Genuinely offered us help with whatever we may need. Once in room we received a call about an hour later asking if everything was satisfactory and did we need anything. We were very well taken care of and the room was clean and gorgeous as was hotel Lobby . Close to food and across from Mall so perfect location
Stayed 2 nights in May 2026
Verified

8/10 Good

Frederick Kenton

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly. Under renovation so some inconveniences but excellent they are upgrading. Rooms are comfortable. Good location for a good price.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Timothy Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and in good condition. Have nothing to complain about. The pool was nice, and pool area clean. Will stay at again.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities
Staff at check in was great, kind and fast.
Stayed 1 night in Jan 2026