Standard Suite, 2 Bedrooms, Kitchen (Cabin 7) | Balcony

Reviews of Lakes Caravilla Caravan Park

2 out of 5
Lakes Caravilla Caravan Park
3192 Princes Highway, Kalimna, VIC

Reviews

8.0

Very good

Rating 10 - Excellent. 87 out of 258 reviews" "
Rating 8 - Good. 102 out of 258 reviews" "
Rating 6 - Okay. 45 out of 258 reviews" "
Rating 4 - Poor. 17 out of 258 reviews" "
Rating 2 - Terrible. 7 out of 258 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Reza

Travelled with group
Liked: Property conditions & facilities
Very clean and quiet place for camping
Stayed 2 nights in Jan 2024
Response from Susan on 29 Jan 2024
Thank you for your great feedback.Looking forward to seeing you again.

2/10 Terrible

RASIDOL KHIR

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Susan on 15 Jan 2024
Good afternoon,We feel this review is a reflection of us having to have words with you during your stay.We are sorry you felt this way regarding your stay. But everyone else has the right to also enjoy their stay while being in our park and peace and quiet to sleep. having music playing none stop 24/7 was fair beyond that. Even when you weren't at your camp site it was playing. Same as securing of your tent ropes to other people's vans and gas and water pipes along with having lights on 24/7. Everyone pays the same amount to all enjoy our park and their family time.

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Close to highway. Very clean amenities
Stayed 1 night in Jan 2024
Response from Susan on 8 Jan 2024
Thank you for your great feedback. We are glad you enjoyed your stay and we look forward to seeing you again.

10/10 Excellent

Mabel, Cranbourne East

Stayed 4 nights in Jan 2024
Response from Susan on 8 Jan 2024
Thank you for your great feedback. We are glad you enjoyed your stay and we look forward to seeing you again.

8/10 Good

Yasmine

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was enjoyable with great pricing. The staff were all friendly and accommodating.
Stayed 5 nights in Dec 2023
Response from susan on 8 Jan 2024
Thank you for your great feedback. We are glad you enjoyed your stay and we look forward to seeing you again.

10/10 Excellent

Vi

Stayed 1 night in Dec 2023
Response from Susan on 1 Jan 2024
Thank you for the great feedback. We are glad you enjoyed your stay.

10/10 Excellent

agustin

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Susan on 31 Dec 2023
Thank you for your feedback. Glad you have a wonderful stay.

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Susan on 27 Dec 2023
Thank your for your feedback. We are glad you enjoyed your stay.

10/10 Excellent

Tuyet

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Susan on 26 Dec 2023
Thank you for your feedback. Glad you enjoyed your stay

10/10 Excellent

Rowan

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff, toilets were immaculate and freshly cleaned in the morning. Area was peaceful and quiet. Would definitely stay again!
Stayed 1 night in Nov 2023
Response from Susan on 28 Nov 2023
Thank you for your feedback. We are glad that you enjoyed your stay with us at Lakes Caravilla Caravan Park. We look forward to seeing you again soon.

10/10 Excellent

chong

Stayed 1 night in Oct 2023
Response from Susan on 28 Nov 2023
Thank you :)

4/10 Poor

Lynn

Disliked: Cleanliness, property conditions & facilities
This property was "out of town" and we had a good powered site with no "neighbours" as such - peaceful and adequate to our needs. However, felt the cost per night was exorbitant for what was offered, particularly as the over flowing bins in the amenities block had not been emptied in the 4 days of our booked stay When cost was queried, - told it was the "high season" and more or less "suck it up"!! . Knowing other similar accommodation was available "in town" at a nightly cost less than was charged at this caravan park. We will not be back again or recommend due lack of cleanliness in the "tired" amenities block. and the cost, which we felt was exorbitant whether it was supposedly in the high season or not !
Stayed 4 nights in May 2023

8/10 Good

Fred

Liked: Cleanliness, property conditions & facilities
Very convenient to everywhere in lake entrance and very clean in bathroom
Stayed 3 nights in Mar 2023
Response from Susan on 23 Mar 2023
Thank you for your feedback. We are glad you enjoyed your stay and look forward to seeing you again in the future.

10/10 Excellent

Kelvin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Grounds are clean, plenty of space. Great option for access to a powered site and ability to have a camp fire.
Stayed 6 nights in Jan 2023
Response from Susan on 3 Feb 2023
Good Afternnon Kelvin,Thank you for your great feedback. We are glad you enjoyed your stay with us. We wish you all the best on your travels and look forward to seeing you again.

8/10 Good

SUSAN

Stayed 1 night in Jan 2023
Response from Susan on 23 Mar 2023
Thank you for your feedback. We are glad you enjoyed your stay and look forward to seeing you again in the future.

8/10 Good

Kimberley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Being situated a little distance away from the town was good as it was quieter. I liked that it was pet friendly and the water pressure and temperature of the hot water in the showers was lovely first thing in the morning.
Response from Susan on 16 Jan 2023
Thank you for your feedback,We are glad to hear you enjoyed your stay, We wish you all the best on your travelling adventures and we hope to see you again soonThank you

10/10 Excellent

Yunxin

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2023
Response from Susan on 16 Jan 2023
Thank you for your feedback,We are glad to hear you enjoyed your stay, We wish you all the best on your travelling adventures and we hope to see you again soonThank you

10/10 Excellent

Teiwi

6/10 Okay

Rubi

8/10 Good

Brenda

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Clean showers and toilets, lady at desk very welcoming and friendly. Had an unpowered site and stayed 2 nights, it was well worth the money and only 5 mins into lakes
Stayed 2 nights in Dec 2022
Response from Susan on 30 Dec 2022
Good Evening Brenda,We are glad you enjoyed your stay with us.We hope you enjoy the rest of your holidays and travelling. We look forward to seeing you again.Thank you Susan & Danny

8/10 Good

Lindsay

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Very nice for stay for camping. My family love it. We will back next year.
Response from Susan on 29 Dec 2022
Hello Lindsay,thank you for your feedback. We are glad you enjoyed your stat and look forward to seeing to again next year.

10/10 Excellent

Lindsay

Liked: Cleanliness, amenities, property conditions & facilities

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great size grounds. Friendly easy going staff. Extremely well priced. Its an older park but very clean amenities & lovely grounds. ..It was mid week for us so very quiet. Had a great view & beautiful sunset. We are planning on heading back down in a few months to stay a week & explore Lakes Entrance. Very Nice - recommended
Stayed 1 night in Nov 2022
Response from Susan on 15 Dec 2022
Good Morning,Thank you very much for your feedback. We are glad to hear you enjoyed your stay with us.We look forward to seeing you again.

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved it was very friendly
Stayed 2 nights in Apr 2022
Response from Susan on 9 May 2022
Thank you Robyn for your feedback. Greatly appricated. Glad you enjoyed your stay.

10/10 Excellent

Emma

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
It was a great plac to stay, really clean and really good owners great communication
Stayed 2 nights in Apr 2022
Response from Susan on 9 May 2022
Thank you for your feedback Emma Greatly appricated. Glad you enjoyed your stay, and look forward to seeing you again soon

8/10 Good

Roman

Travelled with partner
Liked: Amenities, property conditions & facilities
good comunication
Stayed 5 nights in Apr 2022
Response from Susan on 9 May 2022
Roman, we are glad you enjoyed your stay. Look forward to seeing you again soon. Thank you

8/10 Good

Wilhelmina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Camp site a great size, could easily fit an 8 man tent and a gazebo on the site.
Stayed 3 nights in Jan 2022
Response from Susan on 25 Jan 2022
Thank you for your feedback. We are glad you had a wonderful stay and we look forward to seeing you again.

8/10 Good

Caz

Travelled with family
Liked: Amenities, property conditions & facilities
Large powered site enough room for 2 tents and 2 cars. Having two driers in laundry would be nice. Just unlucky with weather.
Stayed 2 nights in Jan 2022
Response from susan on 12 Jan 2022
Thank you for your feedback. We are glad to hear you enjoyed your stay with us :) Unforently we have had a wetter then normal summer this year, certainly a second dryer was on our thoughts of adding as well and we are actually making enquiry's on getting this done. We look forward to seeing you again :)

2/10 Terrible

Dom

Travelled with group
We had a group of people playing music and singing until 4 am!!!!
Stayed 1 night in Jan 2022
Response from susan on 10 Jan 2022
We are sorry to be reading this feedback and to hear you didn't enjoy your stay. we wish you had contacted us during your stay so we could have corrected this situation for you to enjoy the stay your deserved. We are truly sorry this happened. We will be looking in to adding more after hours patrols to prevent this occurring again. We hope you that you give us another go in the near future and enjoy your stay. Thank you

2/10 Terrible

Michael

Travelled with partner
We booked a powered site through wotif and have tried to called at least 10 times to confirm our stay across 2 days. No one is picking up our calls. When we arrive, Susan / sue said there were no booking on her end and it’s not showing up. And offering us a unpowered site. And when you look up on other platforms (we saw at least 5!!!) they still advertise they have powered sites available. This deceptive conduct is sickening. You can’t advertise power site to people and when people arrive, you said only unpowered site is there.
Stayed 3 nights in Jan 2022
Response from Susan on 10 Jan 2022
Good morning, I would like to reply to this again sense the 3rd party company rejected my response the first time. Unforently booking with 3rd party agency's such as wotif, bookings.com and they are not actually Australian based company's , so there is time delays on when people book on line and updates which incur the company to let people double book on the one site or they take extra bookings for one site and Unforently we are left trying to fix there mistakes. I did try contracting you via your email enquiry for your check in time to notify you of the booking error wotif had done to try and offer you a unpowered site on arrival or the opinion to see if you could find a powered site else were in town. Unforently we didn't have any powered sites that were usable on your arrival as either they were already booked or were extremely wet from the rain we had received and were not suitable to be used to camp on. We are truly sorry this happened on your stay with us. We do hope in the near future you come back and vist us again soon for a much better experience. Thank you Susan

10/10 Excellent

Tori

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice people and quiet park for camping
Stayed 1 night in Jan 2022
Response from Susan on 6 Jan 2022
Thank you for your feedback. We are glad you enjoyed your stay. We look forward to seeing you again.

8/10 Good

Jos

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2021

8/10 Good

Basil

Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities
It was very peacefull and the kids loved playing with the other kids there
Stayed 1 night in Apr 2021
Response from Susan on 15 Apr 2021
Thank you for your Feed back. We are glad you enjoyed your stay with us at Lakes Caravilla Caravan park.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Friendly welcome, park great for kids, close enough to lakes entrance but away from the noise & throngs of tourists in bushland setting.
Stayed 1 night in Apr 2021
Response from Susan on 10 Apr 2021
Thank you for your great feed back. We appricate your comments, We are glad you enjoyed your stay.

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2021
Response from Susan on 15 Apr 2021
Thank you for your Feed back. We are glad you enjoyed your stay with us at Lakes Caravilla Caravan park.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Smartly structured in a prime location which is literally minutes away from Main Lakes Entrance Tourist Spot. Providing reasonable facilities with options like Cabins, Caravans site and Camping sites. Pool/common kitchen and spacious bathrooms etc., for all visitors.
Stayed 2 nights in Apr 2021
Response from Susan on 4 Apr 2021
Thank you for your feedback. We are glad you enjoyed our little spot of paradise. Thank you for choosing us for your stay.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
The price for a cabin was great and really close to Lakes Entrance. Heater worked great inly thing im 6ft tall and bunk beds would have been too small hahabut great overnight stay
Stayed 1 night in Mar 2021
Response from Susan on 24 Mar 2021
Thank you for your feedback. We are glad you enjoyed your stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Mar 2021
Response from Susan on 24 Mar 2021
Thank you for your 5 star rating. Danny & I are glad you enjoyed your stay.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great site - friendly staff and no issues...lots of space, no noise
Stayed 3 nights in Mar 2021
Response from Susan on 8 Mar 2021
Thank you for your feedback. We are glad you have a wonderful stay. Enjoy the rest of your holiday.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Quiet stay, not much disruption by other guests and we had everything we needed. Only a short drive to town and restaurants.
Stayed 2 nights in Mar 2021
Response from Susan on 8 Mar 2021
Good evening, Its wonderful to hear you enjoyed your stay and had a great time. We look forward to seeing you again. Thank you

10/10 Excellent

Verified traveller

Travelled with family
Liked: Amenities, property conditions & facilities
Friendly staff, good location and good rate for a family.
Stayed 1 night in Feb 2021
Response from Susan on 28 Feb 2021
Thank you very much for your feedback, We are glad you have enjoyed your stay.

8/10 Good

Marcia

Travelled with group
Liked: Cleanliness, room comfort
Nature Park
Natural, spacious camp setting
Stayed 5 nights in Feb 2021
Response from Susan on 19 Feb 2021
Good Afternoon, Thank you for your feedback. We are glad you enjoyed our wonderful camping spots., over looking the valley.

8/10 Good

PAUL, Taylors hill vic

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was close to lakes and rivers didnt had to drive too far.
Stayed 4 nights in Jan 2021
Response from Susan on 29 Jan 2021
Good Afternoon, Thank you for your feedback. We are glad you enjoyed your holiday and thank you for choosing us for your stay.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
It was good, clean. Liked the stay. All sites under the shade. A bit of noise at night from the road but overall really good.
Stayed 1 night in Jan 2021
Response from Susan on 24 Jan 2021
Good Evening, Thank you for your wonderful feedback, we are glad you enjoyed your stay. Thank you Susan

8/10 Good

RebelHeart, Melbourne

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The facilities were very out dated - location was good. A lot of permanent residents so it didn’t have the usual caravan park vibe. Not great for kids.
Stayed 4 nights in Jan 2021
Response from Susan on 22 Jan 2021
Good afternoon, Thank you for your feedback, We are sorry you didn't enjoy your stay the best you could have. We appreciate any feedback your welcome to leave us. Hope you enjoy the rest of your travels. Susan

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was easy to navigate to our camp site, and it was a great area !
Stayed 1 night in Jan 2021
Response from Susan on 18 Jan 2021
Thank you for your wonderful feedback, We are glad you enjoyed your stay. Thank you Susan & Danny

10/10 Excellent

Jennifer

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2021
Response from Susan on 18 Jan 2021
Thank you Jennifer, for your wonderful feedback, We are glad you enjoyed your stay. Thank you Susan & Danny