I am going to start with the positives first. The location is perfect for quiet evenings after a day of sightseeing around the island. The neighborhood is not touristy and busy like Kona. The condo is about 40 minutes from Volcanoes National Park. The condo has a beautiful view of Carlsmith Beach Park from the balcony and a very short walk to the water. There are ladders to the water and the water was shallow. We were able to see schools of fish and several turtles in the water at dusk. The unit itself was very comfortable and inviting. The unit had everything we needed for a family stay with all kitchen gadgets, sundry items (sunblock, beach towels, sewing kit, umbrellas), and sports equipment (pool noodles, snorkels, fins, bodyboards, etc.). We saved some money by not having to rent snorkeling equipment, buying umbrellas, and by making some meals at home. The building also has a pool for swimming laps. The Seaside Restaurant across the street served some pretty good seafood. Terry (the property manager) responded quickly to inquiries and had a binder at the entry way with all sorts of useful information and recommendations. I only had two items that were minor issues. One needs to sign a rental agreement for a stay in the unit and the elevator keys were a bit sticky and took a few minutes of trying to make them work. However, if one doesn’t mind either of those things, the stay is well worth it. I would stay here again if I come back to Hilo.