8/10 Good
Kevin
12 May 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location overlooking Hilo Bay and sits adjacent to the beautiful Liliuokalani Gardens which is a must visit. Rooms are situated such that half are overlooking the bay and the other half overlook the golf course landside. The main restaurant has decent fare. The staff and service are excellent but the hotel could use some updating as rooms are showing their wear and tear. Lighting in the separate bathroom/shower area is dim and everything could use a good coat of fresh paint. Nights are quiet and peaceful especially if you have a room with a balcony overlooking the bay. There is a great restaurant within walking distance, Hilo Bay Cafe, that I highly recommend but that’s for another post. If you want to wander into town, it is an easy 5-10 minute drive to shopping and restaurants. Parking can be an issue if the hotel is hosting an event but according to the staff, street parking is allowed. Warning their guests that this might be an issue during nights with events would have been helpful so that guests don’t spend minutes circling through their parking to find a tight spot. Overall, I would recommend staying here for the great staff and location. Even as close as it is to the airport, the minimal air traffic did not detract at all from the stay.
Kevin
Stayed 3 nights in May 2024