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Sheraton Hanoi West

Family-friendly Hanoi hotel in Mỹ Đình with full-service spa
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Sheraton Hanoi West

View from property
Exterior
Suite, 1 Bedroom, Kitchen (Residence)
Daily buffet breakfast (USD 20.79 per person)
View from property
Reviews
8.8

Excellent

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • Spa
  • Breakfast available
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning
The price is NZ$298
includes taxes & fees
25 May - 26 May

Explore the area

Map
36 Le Duc Tho Street, My Dinh 2 Ward, Nam Tu Liem District, Hanoi, 10000
  • Popular LocationMy Dinh National Stadium14 min walk
  • Popular LocationVietnam National Convention Center6 min drive
  • Popular LocationHoan Kiem Lake12 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)42 min drive
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Room options

View all photos for Apartment, 2 Bedrooms, City View

Apartment, 2 Bedrooms, City View

Apartment, 2 Bedrooms, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds, City View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Single Beds, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 2 Single Beds

View all photos for Apartment, 1 Bedroom, City View

Apartment, 1 Bedroom, City View | Pool

Apartment, 1 Bedroom, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Studio, 1 King Bed with Sofa bed, City View

Club Studio, 1 King Bed with Sofa bed, City View

Club Studio, 1 King Bed with Sofa bed, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Bedroom, City View

Junior Suite, 1 Bedroom, City View

Junior Suite, 1 Bedroom, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, City View

Outdoor pool, pool loungers

Deluxe Room, 1 King Bed with Sofa bed, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

Executive Suite, 1 King Bed with Sofa bed, City View | Living room

Executive Suite, 1 King Bed with Sofa bed, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, City View

Outdoor pool, pool loungers

Standard Room, 1 King Bed with Sofa bed, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Single Beds, City View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Club Room, 2 Single Beds, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, City View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Single Beds, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed with Sofa bed, City View

Outdoor pool, pool loungers

Club Room, 1 King Bed with Sofa bed, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Pool
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Parking included
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The price is NZ$226
includes taxes & fees
16 Jun - 17 Jun
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About the area

Hanoi

Sheraton Hanoi West is located in Mỹ Đình, a neighbourhood in Hanoi, and is in a shopping district and near the airport. The Garden Shopping Center and Aeon Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake. Travelling with kids? Make time for Bao Son Paradise Park, or enjoy an event or a match at My Dinh National Stadium.
Visit our Hanoi travel guideOpens in a new window

What's nearby

  • My Dinh National Stadium - 14 min walk
  • Keangnam Landmark Tower 72 - 4 min drive
  • Vietnam National Convention Center - 6 min drive
  • Bao Son Paradise Park - 8 min drive
  • Hoan Kiem Lake - 12 min drive

Getting around

  • Ga Thuong Tin Station - 21 min drive
  • Ga Hà Đông Station - 30 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 43 min drive

Restaurants

  • Pho Bat Da Thuy Moc - 4 min walk
  • Market Cafe - 1 min walk
  • Highlands Coffee - 2 min walk
  • High Land Coffee - 3 min walk
  • Pho Ngon Restaurant - 7 min walk

About this property

Sheraton Hanoi West

Family-friendly hotel revitalised in 2020 and located near My Dinh National Stadium
Located close to The Garden Shopping Center and Hanoi Museum, Sheraton Hanoi West provides a poolside bar, a corner/local shop and a terrace. Indulge in a manicure/pedicure, a body treatment and a hot stone massage at the on-site spa. The on-site international cuisine restaurant, Market Café, features garden views. Free in-room WiFi is available to all guests, along with designer shops on-site and a coffee shop/cafe.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and express check-in
  • Babysitting (surcharge), concierge services and coffee/tea in reception
Room features
All 520 individually furnished rooms offer comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Separate baths/showers, bidets and free toiletries
  • 37-inch LCD TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available for a fee: USD 20.79 for adults and USD 10.40 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lobby Lounge
  • Market Café
  • Sky Bar

Things to do

  • 24-hour health club
  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Library
  • Outdoor pool
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Conference centre (4,499 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 25 floors
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Designated smoking areas
  • Renovated entire property - October 2020

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 37-inch LCD TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee for check-in between 3:00 PM and 9:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 46.2 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee (January 19 – December 31): USD 45 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 20.79 for adults and from USD 10.4 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 PM and 9:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 46.2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
Guests under 5 years old are not allowed in the spa, and guests under 5 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hanoi West
Crowne Plaza Hotel Hanoi West
Crowne Plaza West Hanoi
Crowne Plaza West Hanoi Hotel Hanoi
Crowne Plaza West Hanoi Hotel
Crowne Plaza West Hanoi
Hyatt Regency West Hanoi
Sheraton Hanoi West Hotel
Sheraton Hanoi West Hanoi
Sheraton Hanoi West Hotel Hanoi

Frequently asked questions

Does Sheraton Hanoi West have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Sheraton Hanoi West?

As of 24 May 2024, prices found for a 1-night stay for 2 adults at Sheraton Hanoi West on 25 May 2024 start from NZ$224.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Hanoi West pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Hanoi West?

Self-parking is free at this property.

What time is check-in at Sheraton Hanoi West?

Check-in begins at 3 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 3:00 PM to 9:00 PM for a fee.

What time is check-out at Sheraton Hanoi West?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Sheraton Hanoi West located?

This family-friendly Hanoi hotel is located near the airport, within 2 mi (3 km) of My Dinh National Stadium and The Garden Shopping Center. Hanoi Museum and Vietnam National Convention Center are also within 3 mi (5 km).

Sheraton Hanoi West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 115 out of 211 reviews" "
Rating 8 - Good. 71 out of 211 reviews" "
Rating 6 - Okay. 18 out of 211 reviews" "
Rating 4 - Poor. 4 out of 211 reviews" "
Rating 2 - Terrible. 3 out of 211 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anh

Stayed 1 night in Feb 2024

10/10 Excellent

Raju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s quite and there’s was lot of food options .Especially the breakfast was good.
Stayed 1 night in Jan 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

6/10 Okay

Nitin

Liked: Cleanliness, staff & service, property conditions & facilities
Good property but far away from town centre, quite an inconvenience to get to and fro

10/10 Excellent

Mohan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Eiko

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect
Stayed 3 nights in Nov 2023

10/10 Excellent

Shawnta

Liked: Staff & service, amenities, property conditions & facilities
Staff was incredibly knowledgeable
Stayed 1 night in Nov 2023

10/10 Excellent

michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, good service and spa. Fitness center was also nice but the treadmills wernt working great.
Stayed 4 nights in Nov 2023

10/10 Excellent

Armine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a room with a kitchen and a living room. It was like a residential apartment with ALL the facilities - a microwave, washing machine, electric stove, refrigerator, pots and pans, you name it.
Stayed 5 nights in Nov 2023