Stayed because of late arrival and needed to stay to be able get ground transportation only available during daytime hours. They also had free shuttle bus from airport. Excellent staff. Breakfast buffet was good. Since one of my party was in a wheelchair they arranged a ground floor room. I would use this hotel again.
I stayed only for one night in the hotel waiting for my flight back home to USA. From Nagoya International Airport, I have to fly back to USA via Haneda International Airport and this hotel is reasonably close to the airport. The hotel is very clean. The staff when I checked in was very helpful even helped me with my luggage. The room was very clean though a bit smaller. Overall my experience with the hotel was very good.