Tokyo Airport Hotels - Haneda

Loved this hotel . The staff are really welcoming and friendly. The room is amazing with large bedroom with table and sofa, very comfortable. The bathroom is immaculate with fine fittings, not forgetting the mind-boggling toilet!! Can't wait to return!

Although the hotel was fully booked due to an international conference, the staff was attentive and pleasant. Food was served on time and with a smile. We tried almost all the restaurants while we were there and the food was very good. The room was clean and very comfortable. The staff at guest relations went out of their way to help with any bookings for outings or help locating specific shops that we were looking for. The hotel is located less than 50 metres from a metro station which makes it very convenient for getting around the city. I will definitely stay there again and recommend it to others. It is in the upper price bracket but it's history and service make it well worth the value for money.

This hotel is conveniently located 2-3 blocks from Shimbashi station (JR/Ginza/Marunouchi Subway lines). It is a bit confusing to find at first. Look for the tall red/white tower and head in that direction. There are many buildings blocking the tower from view but once you see it, head that way. The staff spoke English and were able to direct us to an eye doctor and an ER hospital in the middle of the night! So thankful! There is a Lawson's across the street as well for 24 hour convenience. Restaurant Street is also a block away with endless dining options. A 10-15 minute walk to the Ginza was an advantage as well to get to know the neighborhood. This is a businessman hotel although we were traveling for pleasure with 2 children, ages 9 and 11. We fit comfortably in the two twin room. While the room is not big by US standards, it was more than ample in space and efficiency. The staff was able to accommodate our request of side by side rooms with our parents. (I emailed my request directly to the hotel.) Overall 5 star rating. $8 cab to Tsukiji, $12 cab to Ropponghi and $10 to Ginza if you need to. Location, location, location.

The hotel is in perfect location if you want to stay in Ginza. Close to malls, restaurants, etc. Make sure you have a map with location of hotel, since is the hotel lobby is on the second floor. Rooms are clean, bathroom are nice, good shower. Size of the room is japanese standard, on smaller side. Bed is confortable and linens are nice.

Stayed in Tokyo for a couple of days prior to heading west. The location is great - easy walking along the rail line up to Tokyo Station. Easy to get around and the service at the hotel was excellent.

My wife and I booked a "double room" for 2 adults. The room was small, ~1/2 the size of normal rooms in the U.S., but had everything you'd expect. The size was not an issue and the bed seemed more like a queen than a double. We're used to a California King and had no problem with the bed (I'm 6'5"). I believe the hotel is on the edge of the area known as Ginza (upscale retail area). We were on a budget and had trouble deciding on a restaurant the first night we stayed. After getting more familiar with the area, we realized if we had walked the other way we would have found plenty of places to eat that were in our desired price range. Seemed like a good base camp for many popular sightseeing areas in Tokyo. The location also worked out great for us because it is very easy to get to. This was our first time traveling any place like this and it was the first place we stayed when we arrived in Japan. Took the Narita Express to Tokyo Station, and the Yamanote Line to Shimbashi Station. From there, it's only about a block to Hotel Com's.

The rooms are small but spotlessly clean, good Japanese breakfast and close to transport links. We would stay here again.

Small room but plenty for one person. Never ran out of hot water. Was hard for the air conditioner to cool my room at night for me to sleep well so I had to open the window which made it a little noisy with all the street noises. The beds were also very hard but the pillow was really nice.

Easy access to everything Ginza can offer. Lots of good shopping and restaurants around the area. Fantastic staff.