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Reviews of Hotel NV Guadalajara

2.5 out of 5
Hotel NV Guadalajara
Av. Vallarta 5549, Zapopan, JAL

Reviews

7.6

Good

Rating 10 - Excellent. 57 out of 194 reviews" "
Rating 8 - Good. 71 out of 194 reviews" "
Rating 6 - Okay. 39 out of 194 reviews" "
Rating 4 - Poor. 21 out of 194 reviews" "
Rating 2 - Terrible. 6 out of 194 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

CLARA ELENA

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Not the place to have a good rest. Good for sports teams or music bands. Close to malls, stadiums and interesting places. Very noisy, the parking is in front of the rooms downstairs. So make sure you get second floor or third floor rooms. Either way you won´t rest because people are going in and out and make a lot of noise talking and running up and down stairs. The restaurant is not good. The maintanance is mediocre. The shower drain dispatch a bad bad odor and everytime you come to the room you sense that odor. We saw small roaches in the room.
Stayed 3 nights in Apr 2024

6/10 Okay

Alejandra

Disliked: Cleanliness
The bed sheets had stains.
Stayed 1 night in Oct 2023

10/10 Excellent

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Adriana

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Alfredo Gutierrez

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel
Stayed 4 nights in Jan 2022

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Perfect for our Needs
The staff at NV couldn’t have been more helpful and pleasant. Nothing fancy but clean and everything was looked after nicely. We would definitely stay here again. Parking onsite was at the door and secure. Easy access and just four blocks down the street from a large mall, Costco, Sams and Walmart.
Stayed 1 night in Mar 2018
Response from CLAUDIA GUZMAN on 28 Apr 2018
muchas gracias , esperamos pronto nos visiten de nuevo ¡¡

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2017

8/10 Good

Isabel, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my second years staying and the remember m
This is what I need when I come to Guadalajara I love the area, and I love the fact that I get in and out easy I park outside my room, loved, an everyone is friendly, I will definitely stay there next year
Stayed 1 night in Sep 2017

8/10 Good

Isabel, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy Access
Just what I needed this id the second time I stayed in that hotel and I will next time
Stayed 2 nights in Sep 2017

8/10 Good

Erika

Liked: Room comfort
Good price
It was good for the price. DOES NOT HAVE AN ELEVATOR SO NOT THE BEST PLACE FOR HANDICAPPED PROPLE. Overall it was a good place to sleep n rest.
Stayed 1 night in Jul 2017

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Thumbs up
Great location for my needs Bed was too hard for my back Room was clean and spacious

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

8/10 Good

Darin, Tacoma WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay except for broken WIFI
Only major problem was the WIFI was not working during the entire stay

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Just OK
The hotel was just okay, you get what you paid for. Had an issue with the reservation, they could not locate it. They finally made a call to hotel.com - overall - I may consider a different hotel next time.

2/10 Terrible

Nutrióloga Pediatra

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gusto , cuando llegamos nos comentaron que el pago debía ser en efectivo porque no había terminales, teníamos reservación para 4 noches. En la noche 3 vinieron los de recepcion a decir que no habíamos pagado la última noche . Les comentamos que si , que pagamos en efectivo , al final se aclaró y la señorita de recepcion de acordó de nosotros . La ubicación esta bien , el check out es conveniente pues es a la 1 pm. La limpieza si le falta mucho .
Stayed 4 nights in May 2024

4/10 Poor

Yeovani

Disliked: Staff & service
Mala atención de la recepción
Stayed 1 night in May 2024

8/10 Good

Anette

Stayed 1 night in Apr 2024

10/10 Excellent

Eriangely Lucila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Buena la estancia
Stayed 1 night in Feb 2024

10/10 Excellent

Gilberto

Travelled with group
Liked: Amenities
COOL

8/10 Good

HECTOR RUIZ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Juan Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Rápido registro y muy bien ubicada
Stayed 2 nights in Nov 2023

8/10 Good

Ale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general estuvo bien, me hubiera gustado que la TV se apagara con el mismo control sin tener que levantarme de la cama jeje
Stayed 3 nights in Nov 2023

8/10 Good

Juan Manuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un buen hotel, economico, con todos los servicios y muy buena ubicacion
Stayed 1 night in Nov 2023

8/10 Good

MARTIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo bien
Stayed 1 night in Nov 2023

6/10 Okay

Gamaliel

Liked: Cleanliness, amenities, property conditions & facilities
No tenían registro de mi reservación y me cobraron más del precio original, argumentando que reservar a través de Expedia, no es aceptado por ellos.
Stayed 1 night in Nov 2023

8/10 Good

Monica Paulina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicacion es excelente, las habitaciones muy limpias, el unico detalle es que se escuchan todos los ruidos exteriores.
Stayed 1 night in Oct 2023

2/10 Terrible

Natanael

Stayed 3 nights in Sep 2023

10/10 Excellent

Luis

Travelled with partner
Liked: Amenities, property conditions & facilities
Accesible y cómoda.
Stayed 1 night in Oct 2023

8/10 Good

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena estancia
En lo general bien, solo la televisión no detectó ningún canal.
Stayed 1 night in Oct 2023
Response from HOTEL NV on 24 Oct 2023
GRACIAS Y ESPERAMOS DE NUEVO SU VSITA

10/10 Excellent

Sergio G

Travelled with partner
Liked: Amenities
Muy agradable
Stayed 2 nights in Oct 2023
Response from HOTEL NV on 24 Oct 2023
QUE BUENO QUE FUE DE SU AGRADO SU ESTANCIAESPERAMOS DE NUEVO SU VISITA

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Ruido
Stayed 1 night in Oct 2023
Response from HOTEL NV on 24 Oct 2023
GRACIAS POR SU COMENTARIO LO TOMAMOS ENCUENTA Y GRACIAS POR SU VISITA

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien ubicado, aunque el ruido de la calle entra por el estacionamiento
Stayed 1 night in Oct 2023
Response from HOTEL NV on 24 Oct 2023
GRACIAS POR SUS COMENTARIOS LOS TOMAMOS ENCUENTA Y GRACIAS POR SU VISITA

10/10 Excellent

FILIBERTO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cuarto a punto de inundación.
A quién corresponda, la estancia, estuvo regular, ya que en mi cuarto, el agua de la regadera, no se desagua bien y se hacia una pequeña alberca, a ponto de desbordarse hacia la estancia.
Stayed 4 nights in Sep 2023
Response from HOTEL NV on 24 Oct 2023
GRACIAS POR SUS COMETARIOS TRABAJAREMOS EN ELLOS Y GRACIAS POR SU VISITA

10/10 Excellent

Eduardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una estancia cómoda y asequible.
Stayed 1 night in Aug 2023

4/10 Poor

Esteban

Disliked: Cleanliness, amenities, property conditions & facilities
Habitaciones sucias inseguras
Stayed 1 night in Aug 2023

10/10 Excellent

Nicolás

Liked: Cleanliness, property conditions & facilities
Muy cómoda habitación, solo el control remoto nunca lo pude hacer funcionar y reporte pero nunca fueron a dar solución, me quedé sin ver TV
Stayed 1 night in Jul 2023

10/10 Excellent

Gustavo Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio y atención
Stayed 2 nights in Jul 2023

10/10 Excellent

Elys Damaris

Stayed 1 night in Mar 2023

4/10 Poor

Miguel

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Sucio

10/10 Excellent

Aidee

8/10 Good

Brianda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo bien
Stayed 3 nights in Nov 2022

8/10 Good

Stephany

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

Sergio

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Me gustó que esta en una zona segura, muy buena opción en relación Costo/Beneficio
Stayed 1 night in Oct 2022

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel, muy bien ubicado en avenida principal, pero por lo mismo era algo ruidoso. El espacio dela taza de baño y el baño en general muy estrecho,la habitación de excelente tamaño.Mala experiencia en el restaurante por el sazón. Toda la gente muy amable
Stayed 1 night in Oct 2022

10/10 Excellent

JOSE LUIS BRAHMS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Oct 2022

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación
Stayed 3 nights in Sep 2022

8/10 Good

Ricardo Fabián

Stayed 2 nights in Sep 2022