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Buen dia!! Reciba un cordial saludo, agradecemos su preferencia a esta su casa.Quedamos a sus ordenes en sus proximas visitas a la ciudad de Guadalajara.
Sólo la habitación 117 tiene muy mal la distribución del baño y la puerta. Muy incómodo. Aparte se descompuso el clima a mitad de la noche. Me cambiaron de habitación y todo bien 👍
CLAUDIA JOSEFINA ORONA
Stayed 3 nights in Jul 2022
Response from Margarita mariscal on 14 Jul 2022
Buenas tardes Srita. Claudia
Agradecemos sus comentarios y saber que le pudimos dar solucion a la falla del clima :) Quedamos a sus ordenes en sus proximas visitas a la ciduad de Guadalajara.
The frontdesk stadf are friendly and willing to help. They also secure the doors at night which i like.
In my opinion, this is a budget friendly hotel so i wasn't expecting much.
Likes:
-The hallway and presentation of the hotel/room is with modern styled and clean.
- a/c worked really well
-comfy bed in my opinion (medium firm)
-friendly staff & cleaning ladies
Dislikes:
-no ventilation in the bathroom
-mild sewer smell in my room (my room is on the 2nd level, a smaller room compared with others. I had complained about it in which they offered to have the cleaning lady come to deepclean or change room)
-Since it's located by the freeway, and being at an intersection of busy streets, you can hear the traffic early in the morning. Not so much of soundproofing designed in the building.
Nadine
Stayed 4 nights in Mar 2022
Response from Margarita mariscal on 29 Jun 2022
Gracias!! Por sus comentarios, agradecemos su calificacion a esta su casa, esperamos pronto nos permita atenderle nuevamente!!
Low key terrible…rooms were absolutely tiny, says it sleeps 4 which can be true if all four are tiny, breakfast sucked, “Ran out” of breakfast at 9 a
Verified traveller
Stayed 1 night in Jun 2021
Response from Margarita mariscal on 24 Jun 2021
Thank you very much for your review about your recent stay at our hotel. Your opinion is very valuable to us, as we strive to improve each and every stay. ... I hope I can convince you to change your mind so that you visit us again.
8/10 Good
Verified traveller
12 Jun 2021
Verified traveller
Stayed 1 night in Jun 2021
Response from Margarita mariscal on 24 Jun 2021
Agradecemos su preferencia a esta su casa, quedamos a sus ordenes para proximas visitas a la ciudad de Guadalajara!
Agradecemos su preferencia a esta su casa
quedamos a sus ordenes para proximas visitas a la Ciudad de Guadalajara!!
10/10 Excellent
Verified traveller
26 Jul 2020
Verified traveller
Stayed 1 night in Jul 2020
Response from Margarita mariscal on 27 Jul 2020
Agradecemos su preferencia a esta su casa!!
quedamos a sus ordenes.
2/10 Terrible
Verified traveller
Business traveller
24 Mar 2020
Disliked: Cleanliness, staff & service
Staff no friendly. No correct information .No more.
Verified traveller
Stayed 2 nights in Mar 2020
Response from margarita on 25 Mar 2020
Agradecemos su preferencia a esta su casa
8/10 Good
Sheree
11 Jan 2020
Liked: Cleanliness, staff & service, room comfort
The staff are fabulous.
The shower door was hard to open as it was flush with the floor. It scraped and could only open so far.
There was an extremely pungent smell of a cinnamon air freshener which was very unpleasant.
Sheree
Stayed 1 night in Jan 2020
Response from Margarita on 13 Jan 2020
Agradecemos su preferencia, verificaremos el detalle de la puerta ;) Y al igual el aroma de lobby ...
Quedamos a sus ordenes!!
2/10 Terrible
Paul E., Los Angeles, CA
19 Dec 2019
Disliked: Cleanliness
PLEASE DO NOT STAY HERE!
Property manager said VRBO had not paid them and would not allow me to check in without paying on the spot, which I did. When I reached out to VRBO, they confirmed that payment was received by the property. Long story short, VRBO has not been able to refund my double payment after several months. The property is refusing to refund the double payment - crooks! I would go anywhere else in Guadalajara.
I like the staff and the service and the food and the location because it is convenient to go to the store and to go to different places and you can ride the buses if you want to and it is close to the expo Guadalajara and some other places.
Verified traveller
Stayed 1 night in Aug 2019
Response from Margarita on 24 Aug 2019
we appreciate your preference
we are at your service
This hotel is in a very good location and all the staff were great. Very helpful. Food was good! Very clean hotel. I would stay again. Thanks to all the staff .
It was convenient, nice and clean. Only thing at the time of my stay they were in a middle of remodeling the tile floors we didn't get any notice which stopped us from getting to our rooms also you have to have the card activated every day of toue stay that was kind of annoying overall it was god place
On the first time in the hotel it was fine
In the second time they lost our reservation after we pay in advance, blame hotels.com and didnt even try to help us find a solution. The woman in the front desk literally hang up the phone in the face of hotels.com customer service time after time (I have a video of her doing that). At the end we had to pay twice for one night just to get a room
Orr
Stayed 1 night in Nov 2018
Response from Margarita Mariscal on 1 Dec 2018
We regret that you have not enjoyed a good experience. For our part, we will do everything possible to solve the problem you have mentioned. Thanks for your opinion
It was was not a pleasant stay. Bathroom shower was dirty and there was bed bugs. Announced that it had breakfast included and we never got our breakfast passes or information regarding breakfast.
Verified traveller
Response from margarita mariscal on 10 Apr 2018
Thank you very much for your review of your recent stay at our hotel. Your opinion is very valuable to us, a measure that we strive to improve each and every one of the statistics.
Estimado viajero. Gracias por tu comentario y por haber elegido nuestro hotel. Estoy feliz de que hayas disfrutado de tu estancia y esperamos tenerte de nuevo como invitado en nuestro hotel.
Hotel was nice, front desk was under construction, elevator has space for luggage only which was funny, hotel is next to the highway so is really busy and noisy .... for the price, not bad, if you're a light sleeper, I wouldn't recommend it.
Verified traveller
Response from margarita mariscal on 25 Feb 2017
We appreciate your preference. we are under your command
The stay was good. Included a nice breakfast every morning. The most bang for your buck if you're on a budget.
Yesenia
Response from General Manager on 26 Jan 2017
Dear Traveler. Thank you for your comment and for choosing our hotel. I am happy that you enjoyed your stay and hope to have you again as a guest in our hotel.